Customer Service Specialists

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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer service job posts for project examples or post your job on Upwork for free!

Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 2,196 Customer service projects are completed every quarter on Upwork.

2,196

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.70.

4.70
Last updated: May 1, 2015
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  1. Sue Day

    Sue Day

    (American) Confidential EA | Recruiting | Writing | Customer Service

    Philippines - Last active: 2 days ago - Tests: 14 - Portfolio: 2

    TWENTY-EIGHT YEARS' experience in highly confidential environments, including a top international executive search firm (promoted to Office Manager), prestigious Washington, D.C., law firms and a National Hockey League team. I am a detail-oriented professional providing project coordination; staff recruitment and management; business, article and blog writing; customer service; effective verbal and written communication; meticulous editing and proofreading and well-targeted Internet research.

    $17.78 /hr
    3,342 hours
    4.65
  2. Sujata Marathe

    Sujata Marathe

    Customer Service,Email handling, Medical Writing,Data Analyst

    India - Last active: 1 month ago - Tests: 6

    I am highly skilled in customer service and have worked with firms like IBM, 3 Global services for a period of almost 4 years. I am seeking opportunity to provide you with best of Customer Service, Writing, Editing, Data analysis,web researching as per your needs.Quality work assured.

    $5.56 /hr
    1,194 hours
    5.00
  3. Micah Penales

    Micah Penales

    Creative Writing/Data Entry/Customer Service

    Philippines - Last active: 1 day ago - Tests: 7 - Portfolio: 4

    Writing is my passion. I can take any topic and create an interesting article out of it. I have excellent communication skills and a good typing speed (65 wpm). Data entry is also one of my expertise. I have a sharp eye for details and I make no room for errors. I have worked as a Customer Service Representative for Sprint and Blue Cross.

    $5.56 /hr
    106 hours
    4.45
  4. Iva C.

    Business Admin., Customer Service, Management, Finance, Writing

    United States - Last active: 2 months ago - Tests: 9

    My professional background consists of management, finance, office administration, and call center experience. The knowledge that I've gained through my employment, past and present, has developed great customer service and problem solving skills. I also have excellent organizational skills and a keen eye for detail. In 2003, I graduated Phi Theta Kappa with my Associate of Arts degree in General Studies. I continued my education at the University of West Florida, focusing on my Bachelor of Arts degree in English with a specialization in Creative Writing. I have one course to complete in order to obtain my BA. My major in English has taught me to communicate effectively in written and oral form. It has also enhanced my ability to research issues with accuracy and efficiency.

    $10.00 /hr
    2,218 hours
    4.85
  5. Jean L.

    Jean L. Agency Contractor

    Writing|Customer Service|Chat Support| Reliable & Fast

    Philippines - Last active: 05/01/2012 - Tests: 1

    Seeking opportunities to expand my horizon in writing, link building and customer service. My objective is to help my clients reach their goal in their business and their life. Proficient in : Customer Services, Virtual Assistance, Google docs, Microsoft Office, Office Administration, Research, Chat Support, Email Support,

    Associated with: BizLink Services, MagicTouch Staffing and Office Administration Services

    $4.00 /hr
    346 hours
    5.00
  6. Christian Legaspi

    Christian Legaspi

    Expert in Telemarketing, Article Writing, Data entry, Customer Service

    Philippines - Last active: 8 hours ago - Tests: 6 - Portfolio: 3

    "I'm graduate Bachelor of Science in Computer Science in Fatima University of the Philippines. "I have 2 years working experience as a Data Encoder in Soft media Marketing Services. My job is to Checks the information quality of documents and ensures that these are properly registered in the system and Checks the completeness of worksheet and other related documents prepared by Trade Analyst and give feedback if necessary before encoding the details in the user application system.." "I'm a very flexible person, I can work day shifts and night shifts. I am adaptable from different working schedule because I used to work on day shifts and night shifts when I am still working as Data Encoder. I'm a team player. I used to work in a team and I am really enjoying it but I can also work alone." I am willing to enhance my skills, using my talent and ability. I want to prove to all of you that I can perform well and you will never regret that you hired me. It will enable me to utilize and employ my skills, and knowledge and aptitude. I can make contributions to the establishment and at the same time build upon my existing skills

    $8.00 /hr
    6,387 hours
    4.88
  7. Patricia coleen N.

    Patricia coleen N. Agency Contractor

    Content/Creative Writing, Spanish Translation and Customer Service

    Philippines - Last active: 9 days ago - Tests: 2

    I have over 6 years of over all work experience in various fields including banking and finance, sales insurance, airline reservation and as well as ESL/EFL teaching. I have gone though various training including microsoft applications, cisco and avaya. What I can contribute to your company is my commitment and devotion to adhere to your required schedule of work and as well as the fulfillment of the tasks to be presented done not just on time but with efficiency.

    Associated with: HomeBiz

    $5.56 /hr
    108 hours
    5.00
  8. Japhet Salon

    Japhet Salon

    Customer Service/Technical Support, Technical Writing, and Data Entry

    Philippines - Last active: 3 months ago - Tests: 4

    I have worked projects in technical writing and documentation for quality and process improvement. Proficient in analysis, creating and editing documents and reports. I have more than 5 years experience in Customer Service and Technical Support on phone, email, and chat support. Excellent command in both oral and written English, detail-oriented and finishes the job on time.

    $4.44 /hr
    1,853 hours
    4.00