Customer support Freelancers

Browse Customer support job posts for project examples or post your job on Upwork for free!

Customer support Job Cost Overview

Typical total cost of Upwork Customer support projects based on completed and fixed-price jobs.

Upwork Customer support Jobs Completed Quarterly

On average, 945 Customer support projects are completed every quarter on Upwork.

945

Time to Complete Upwork Customer support Jobs

Time needed to complete a Customer support project on Upwork.

Average Customer support Freelancer Feedback Score

Customer support Upwork freelancers typically receive a client rating of 4.66.

4.66
Last updated: May 1, 2015
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  1. Sarah Kessler

    Sarah Kessler

    Transcription, Proofreading, Writing and Customer Support

    United States - Last active: 2 days ago - Tests: 4

    Sarah Brianna Kessler Expert Transcriber & Proofreader Skills & Qualities • Typing o 80 words per minute o 99% accuracy • Organization o Work habits that contribute to quality performance o Files stored and organized in personal system and deleted within 2 weeks of completed project to ensure confidentiality of clients • Commitment o Dedication to follow-through o Integrity and honesty in communication with employers and clients Experience • Writing o Keystone poet with 3 featured poems in journal, Spreading Groundsmoke o Freelance writing  Independent blog – http://sarahkessler.hubpages.com/  Client-owned blogs and web content • Freelance Transcription o oDesk Accomplishments  First place test taker on English Vocabulary Quiz out of 193,492 test takers  Top 10% on both Content Writing Quiz and oDesk Skills Quiz  Consistent 5-star client feedback rating o Transcription Contract Highlights  Online course transcription • Approximately 3 hours of video • Transcription of audio narration and on-screen text  Media interviews  Four 45-minute sales calls transcribed with 24-hour turnaround time  Transcription of 44-minute court hearing with 24-hour turnaround time o Quicktate & iDictate (two levels of same transcription company)  Quicktate – short general transcription files  Quickly promoted to iDictate and given large legal dictation files • Screaming Flea Production, Inc. – Seattle, WA o Extensive verbatim and edited verbatim interviews o Many different dialects and overlapping speech o Extensive video transcription o Legal jargon o Crime documentary television show, TLC’s “Women of Homicide”, including real police interviews • Proofreading and Editing o Transcription Puppy  Corrected previous transcribers’ grammar, spelling, missed or misheard words, and overall transcription quality  Able to fill in 99% of instances where transcriber had entered [inaudible] o Script Editing  130 page play script, edited and formatted to meet Industry Standards  3-day turnaround time

    $16.67 /hr
    153 hours
    4.96
  2. Bruno Correia

    Bruno Correia

    EN-PT Transl. / Creative Writing / Customer Support / VA / Your Angel

    Portugal - Last active: 4 days ago - Tests: 6

    Born and raised in Lisbon, Portugal, I'm currently studying Communication Sciences (I found my true love!) in Porto. I also have some background in Multimedia, given by a 3-years professional course. I'm interested in many types of jobs and I'll only apply to the ones that I feel I can do. My goal is to finish my tasks with the maximum quality within the minimum time possible I worked before in door-to-door telecommunication companies and at an hostel reception, a job that I loved because I could talk with many foreigners and see the cultural differences between almost every country in the world. Currently I work as a part-time writer for a Portuguese online music magazine. I love everything that involves writing and the creative process to write the best text/article possible. This is the reason I said I found my true love in Communication Sciences - because, honestly, this is the one thing that I feel I love to do and that I see myself doing forever. Trust me to help you and I'll make everything I can to make the best work possible.

    $6.67 /hr
    139 hours
    5.00
  3. Razvan-Mihai Arsene

    Razvan-Mihai Arsene

    Article Writing, Content Writing, Customer Support

    Romania - Last active: 1 day ago - Tests: 14

    Highly motivated, results-driven, enthusiastic and ambitious. I am educated in finance and business management and have a 2-year experience working in organizations that support the entrepreneurial spirit. There, besides having PR duties, I was also part of the executive team responsible for developing and implementing strategies. I am creative, able to provide good content writing, have great communication skills and excellent analytical abilities that together with my strong desire to fulfill objectives will help you get the job done.

    $10.00 /hr
    4,177 hours
    5.00
  4. LaNece Wardell

    LaNece Wardell

    Customer Support, Writing, Logo, Graphics, & Web Designs

    United States - Last active: 20 days ago - Tests: 7

    I have many skills which include writing and customer support. I am responsible, attentive to details, excellent at time management, a quick learner, and need little guidance. You can assure if I am contracted to complete a project for you it will be done in a timely manner and with professionalism.

    $13.33 /hr
    4,416 hours
    5.00
  5. Jean L.

    Jean L. Agency Contractor

    Writing|Customer Service|Chat Support| Reliable & Fast

    Philippines - Last active: 05/01/2012 - Tests: 1

    Seeking opportunities to expand my horizon in writing, link building and customer service. My objective is to help my clients reach their goal in their business and their life. Proficient in : Customer Services, Virtual Assistance, Google docs, Microsoft Office, Office Administration, Research, Chat Support, Email Support,

    Associated with: BizLink Services, MagicTouch Staffing and Office Administration Services

    $4.00 /hr
    346 hours
    5.00
  6. Medina S.

    Medina S.

    Writing, sales, reporting and customer support whiz kid

    Romania - Last active: 11/07/2014 - Tests: 12 - Portfolio: 6

    I am a passionate individual, a very hard worker, and a person of sound judgment and a solid moral system. Currently working as the only Copywriter for a network of well-known Bingo websites, especially in the UK. I regularly write: - Website Promotions - Website Content - CRM E-mail Content - Mailers - Casino Reviews What I can promise is good communication, timeliness, original content and attention to detail. Hire me, and you won't be disappointed!

    $33.33 /hr
    4 hours
    4.95
  7. Japhet Salon

    Japhet Salon

    Customer Service/Technical Support, Technical Writing, and Data Entry

    Philippines - Last active: 3 months ago - Tests: 4

    I have worked projects in technical writing and documentation for quality and process improvement. Proficient in analysis, creating and editing documents and reports. I have more than 5 years experience in Customer Service and Technical Support on phone, email, and chat support. Excellent command in both oral and written English, detail-oriented and finishes the job on time.

    $4.44 /hr
    1,853 hours
    4.00
  8. Claudia Cavina

    Claudia Cavina

    Bilingual Italian English, versatile worker, fast learner

    Italy - Last active: 2 days ago - Tests: 18 - Portfolio: 10

    Please If you need my services contact me with a message, odesk doesn't allow us contractors to contact You (client) directly unless you started a contact with us before, so any question posed as custom message in the decline offer goes unanswered if you haven't started an interview before declining the offer we made as contractors. Thank you for your understanding. At the momet my main objective is to accumulate expertise and more experiences in the fields where my strenght points lay, The final goal I'm hoping for is one day have an interesting curriculum that shows my versability, taking full advantage of my bilinguism, as Italian is my mother tongue while I've studied English, of course also business oriented, for the past 15 years, attending courses in English specialized schools like London's Malvern House. During the years both for school and recreational projects I've found myself working with programs like : microsoft word, for my creative writing passion; microsoft powerpoint, because words and poems are good but pictures and photos help expressing your ideas so much better and in a more immediate way; microsoft excel, using spreadsheet and filters to organize, schedule and make data easier to find. I've been inside different communities where I helped out managing and overviewing their forums and chats. At the present time I'm still in the University, studying in the conservation of cultural heritage field, hoping one day to enter into an american art gallery or a museum and become an art curator. To help fulfill this ambition,I've successfully attended Frank Boehm's course of "Exhibitions and Installments" at the IUAV in Venice, and learned some practical lessons about art exhibitions from Alessio Boschi. I've worked on my local territory with some contemporary art artists, Giusy Marchesini and Abdessamad Halloumi, helping with few of their temporary exhibitions. In the above mentioned positions, the photography course taken with Guido Guidi was a huge help, as it had helped me develop my artistic eye especially for compositions.

    $14.76 /hr
    4,928 hours
    5.00
  9. Maximilian S.

    Maximilian S.

    Translation & Copywriting, Germany

    Germany - Last active: 4 days ago - Tests: 5 - Portfolio: 1

    Over the past years I've helped both businesses and individual clients with localizing their websites and products for the German speaking market. Also, I've supported them in communicating with German partners by working as virtual assistant or translating emails. Both when translating and writing I am very attentive to small details—while always seeing the larger meaning of what I work on. You can count on me to deliver outstanding results, on time!

    $15.00 /hr
    331 hours
    4.54