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Helpdesk Job Cost Overview

Typical total cost of Upwork Helpdesk projects based on completed and fixed-price jobs.

Upwork Helpdesk Jobs Completed Quarterly

On average, 32 Helpdesk projects are completed every quarter on Upwork.

32

Time to Complete Upwork Helpdesk Jobs

Time needed to complete a Helpdesk project on Upwork.

Average Helpdesk Freelancer Feedback Score

Helpdesk Upwork freelancers typically receive a client rating of 4.38.

4.38
Last updated: August 1, 2015
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  1. Asif Gohar

    Asif Gohar

    System, Network, Active Directory, Exchange, Backupexec, System Center

    Bahrain - Tests: 5 - Portfolio: 5

    Knowledgeable and skilled IT professional with encompassing work experience spanning more than 8 years in systems administration with compliance as per industry standards. Possess excellent interpersonal skills to liaise amicably with diverse groups of people, different departments, vendors and agencies. With extensive exposure to different cultures and work environments and has worked effectively with multinational individuals and professionals from all organizational levels. Certifications: MCITP (Server 2008, Exchange 2010, Lync 2010) Expertise: Exchange 2007/2010, Active Directory 2003/2008, SCCM, SCOM, DPM, SCVMM, BackupExec,Enterprise Vault, WSUS, Lync, Server 2003/2008, ADRMS, SQL Server, SAN/NAS.

    Groups: Microsoft Certified Professionals

    $20.00 /hr
    270 hours
    4.95
  2. Pratika Kumar Rana

    Pratika Kumar Rana

    Mac/iOS Developer / Senior Web/Java Developer

    China - Tests: 13 - Portfolio: 16

    Hi, Masters in Computer Science. 6+ yrs of experience in IT Industry. Successfully completed many enterprise grade applications in Java for large companies to small companies to individuals. Created many applications for iOS and Mac OS X. Brainbench Certified on Mac OS X. Experienced in Objective-C, Cocoa, Cocoa Touch, Core Data, XML, XCode and other Mac technologies. 13 years of experienced in Mac OS X 16 years of experience in Microsoft Windows Realtime work experience in multiple domains using Java, J2EE, Struts, Spring, Webservices, Hibernate, JPA, JSP, Servlet, MySQL, SQL Server, Oracle, PostgreSQL, SQLite, JavaScript, Ajax, CSS, HTML5, jQuery, JSON, jQueryUI, Ant, Maven, SVN and Git. Experienced in Microsoft Office, Adobe Photoshop, Adobe Acrobat Pro for Mac and PC, Apple iWork. Have excellent troubleshooting skills in any platform. Services Offered: -------------------------- Mac and iOS App Development Java, J2EE Development Database related services Technical support for Mac One thing I can guarantee that, your work will be done perfectly and within time. And that's too with a reasonable price. Looking forward to work with you. For Demo of my portfolio projects, please ask. Thank You.

    $17.00 /hr
    453 hours
    2.97
  3. Bogdan Kostritskyy

    Bogdan Kostritskyy

    Customer Support

    Ukraine - Tests: 3 - Portfolio: 1

    Good day everyone! My name is Bogdan Kostrytskyi. I am 26 years old. I've began my career as customer support in Erste Bank, after 15 months I have changed Bank sphere to Start-ups. It's funnier and more competitive :) Languages: English - Upper-Intermediate; Russian, Ukrainian - Fluent. And I am professional in those areas: - Over 2 years of Customer and Tech support. - More then 3 years of software QA experience.

    $4.00 /hr
    0 hours
    0.00
  4. Airben john N.

    Airben john N.

    Technical Support and Help Desk Support

    Philippines - Tests: 2

    Computer Freak: Troubleshoot Hardware and Software Application. Have a strong background on Windows and Mac OS. All my previous job was related to IT. The things i do, fix software issue and hardware issue not to mention including networking. It's really fun when it's computer, it's vast many things to learn and it didn't stop from learning everyday. Source of knowledge for upgrade youtube and google, and so far there's no job or problem that i can't solve so far. coz once i said it I CAN. I CAN DO IT. not mention everything i'm internet savvy person and a good listener.

    $3.00 /hr
    0 hours
    0.00
  5. John Cristopher Umipig

    John Cristopher Umipig

    HelpDesk Support

    Malaysia - Tests: 2

    I want to further my career with a growth-oriented firm that will allow me to utilize my experience and knowledge as an IT Professional. Qualified IT professional with variety of software, hardware, and networking knowledge. Exceptional teamwork and leadership skills. Efficient troubleshooter with commitment to lifetime learning.

    $8.89 /hr
    0 hours
    0.00
  6. Julie B.

    Julie B.

    Customer support, PM, English-to-Russian translator, PA

    Ukraine - Tests: 4

    Professional administrative support, project manager, oDesk recruiter, personal assistant, translator, teacher and marketing specialist. If you are looking for someone to do your job properly, look no further. I'm always on time with exactly what you need. I'm specifically good at technical English-Russian translation (I've worked for Geekbench, and I'm currently translating KeepSafe app). I can also help you with Spanish-to-Russian translation. I'm great at multi-tasking, so I'd be a perfect match if you're looking for a Project Manager or Administrative support who could do various tasks and manage your team. I also have a lot of experience hiring contractors on oDesk. I always strive for excellence, thus, if I do something, I’ll make it 100% perfect.

    $19.89 /hr
    852 hours
    5.00
  7. Karelyn Lambert

    Karelyn Lambert

    Experienced Virtual Assistant with ASBA

    United States - Tests: 16 - Portfolio: 3

    Eleven years experience in an Administrative position. Four of those years have been spent in a Virtual Assistant role. Possesses solid clerical, research, and verbal/written communication skills. Demonstrates advanced proficiency with MS Office including Project and Visio, types (60 WPM), experienced in project and staff management, and has excellent customer service skills. Currently holds an Associate of Business Administration degree.

    $15.00 /hr
    4,647 hours
    4.47
  8. Ismet Dumlupinar

    Ismet Dumlupinar

    MCITP (System Administration), MCT, MCSA, MCSD: Web Applications

    Turkey - Tests: 14 - Portfolio: 13

    Experienced System Specialist, MCSA/MCITP/MCSD. In-depth knowledge of business operations and Information Tecnology Systems, project management, enterprise system integrations and information security with over eight years with hands on experience as an Enterprise Administrator and Network Manager in Windows Server 2003 & Windows Server 2008 environments. Experience in hardware and software virtualization using VMware and Hyper-V and App-V. Practiced understanding Active Directory, Group Policies, NPS, NAP, Exchange, SQL Server, Dynamics CRM, ERP, PKI and DFS. Experience as a corporate Microsoft/Certification trainer at one of gold certified partners of Microsoft. Proficent in Server 2012 and 2008 (inc.Server Core edition), Hyper-V, switches and many other technologies. I have been highly involved in server virtualization for seven years and am proficient in both VMware and Microsoft Hyper-V. I am also providing consulting services for web applications. I am a member of DotNetNuke Corp Internationalization Team and I'm working to expand product features to fully support Turkish localization. I am always looking for new opportunities to develop my skills. Check my Microsoft Profile below: https://www.mcpvirtualbusinesscard.com/VBCServer/idumlupinar/profile

    Groups: Microsoft Certified Professionals

    $33.33 /hr
    2,419 hours
    4.90
  9. Brandon G.

    Brandon G.

    IT Technician, Technical Support, Web Research, Data Entry

    United States - Tests: 4 - Portfolio: 3

    I am a IT professional with a Bachelors in Information Technology. For the past seven years I have mainly worked as a Printer Technician, Desktop Support Technician and I do Network Admin work. Being in the IT field means I have to work in office environments. Working in these office environments has also provided me with a lot of administrative, desktop publishing, and data entry experience. I know the importance of paying close attention to detail while meeting deadlines and providing quality work.

    $5.00 /hr
    0 hours
    4.95