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Helpdesk Job Cost Overview

Typical total cost of Upwork Helpdesk projects based on completed and fixed-price jobs.

Upwork Helpdesk Jobs Completed Quarterly

On average, 33 Helpdesk projects are completed every quarter on Upwork.

33

Time to Complete Upwork Helpdesk Jobs

Time needed to complete a Helpdesk project on Upwork.

Average Helpdesk Freelancer Feedback Score

Helpdesk Upwork freelancers typically receive a client rating of 4.44.

4.44
Last updated: July 1, 2015
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  1. Asif Gohar

    Asif Gohar

    System, Network, Active Directory, Exchange, Backupexec, System Center

    Bahrain - Last active: 1 month ago - Tests: 5 - Portfolio: 5

    Knowledgeable and skilled IT professional with encompassing work experience spanning more than 8 years in systems administration with compliance as per industry standards. Possess excellent interpersonal skills to liaise amicably with diverse groups of people, different departments, vendors and agencies. With extensive exposure to different cultures and work environments and has worked effectively with multinational individuals and professionals from all organizational levels. Certifications: MCITP (Server 2008, Exchange 2010, Lync 2010) Expertise: Exchange 2007/2010, Active Directory 2003/2008, SCCM, SCOM, DPM, SCVMM, BackupExec,Enterprise Vault, WSUS, Lync, Server 2003/2008, ADRMS, SQL Server, SAN/NAS.

    Groups: Microsoft Certified Professionals

    $20.00 /hr
    270 hours
    4.95
  2. Pratika Kumar Rana

    Pratika Kumar Rana

    Mac/iOS Developer / Senior Web/Java Developer

    China - Last active: 21 hours ago - Tests: 13 - Portfolio: 20

    Hi, Masters in Computer Science. 6+ yrs of experience in IT Industry. Successfully completed many enterprise grade applications in Java for large companies to small companies to individuals. Created many applications for iOS and Mac OS X. Brainbench Certified on Mac OS X. Experienced in Objective-C, Cocoa, Cocoa Touch, Core Data, XML, XCode and other Mac technologies. 13 years of experienced in Mac OS X 16 years of experience in Microsoft Windows Realtime work experience in multiple domains using Java, J2EE, Struts, Spring, Webservices, Hibernate, JPA, JSP, Servlet, MySQL, SQL Server, Oracle, PostgreSQL, SQLite, JavaScript, Ajax, CSS, HTML5, jQuery, JSON, jQueryUI, Ant, Maven, SVN and Git. Experienced in Microsoft Office, Adobe Photoshop, Adobe Acrobat Pro for Mac and PC, Apple iWork. Have excellent troubleshooting skills in any platform. Services Offered: -------------------------- Mac and iOS App Development Java, J2EE Development Database related services Technical support for Mac One thing I can guarantee that, your work will be done perfectly and within time. And that's too with a reasonable price. Looking forward to work with you. For Demo of my portfolio projects, please ask. Thank You.

    $17.00 /hr
    453 hours
    2.97
  3. Bogdan Kostritskyy

    Bogdan Kostritskyy

    Customer Support

    Ukraine - Last active: 2 months ago - Tests: 3 - Portfolio: 1

    Good day everyone! My name is Bogdan Kostrytskyi. I am 26 years old. I've began my career as customer support in Erste Bank, after 15 months I have changed Bank sphere to Start-ups. It's funnier and more competitive :) Languages: English - Upper-Intermediate; Russian, Ukrainian - Fluent. And I am professional in those areas: - Over 2 years of Customer and Tech support. - More then 3 years of software QA experience.

    $4.00 /hr
    0 hours
    0.00
  4. Ismet Dumlupinar

    Ismet Dumlupinar

    MCITP (System Administration), MCT, MCSA, MCSD: Web Applications

    Turkey - Last active: 21 hours ago - Tests: 14 - Portfolio: 13

    Experienced System Specialist, MCSA/MCITP/MCSD. In-depth knowledge of business operations and Information Tecnology Systems, project management, enterprise system integrations and information security with over eight years with hands on experience as an Enterprise Administrator and Network Manager in Windows Server 2003 & Windows Server 2008 environments. Experience in hardware and software virtualization using VMware and Hyper-V and App-V. Practiced understanding Active Directory, Group Policies, NPS, NAP, Exchange, SQL Server, Dynamics CRM, ERP, PKI and DFS. Experience as a corporate Microsoft/Certification trainer at one of gold certified partners of Microsoft. Proficent in Server 2012 and 2008 (inc.Server Core edition), Hyper-V, switches and many other technologies. I have been highly involved in server virtualization for seven years and am proficient in both VMware and Microsoft Hyper-V. I am also providing consulting services for web applications. I am a member of DotNetNuke Corp Internationalization Team and I'm working to expand product features to fully support Turkish localization. I am always looking for new opportunities to develop my skills. Check my Microsoft Profile below: https://www.mcpvirtualbusinesscard.com/VBCServer/idumlupinar/profile

    Groups: Microsoft Certified Professionals

    $33.33 /hr
    2,398 hours
    4.90
  5. Karelyn Lambert

    Karelyn Lambert

    Experienced Virtual Assistant with ASBA

    United States - Last active: 21 hours ago - Tests: 16 - Portfolio: 3

    Eleven years experience in an Administrative position. Four of those years have been spent in a Virtual Assistant role. Possesses solid clerical, research, and verbal/written communication skills. Demonstrates advanced proficiency with MS Office including Project and Visio, types (60 WPM), experienced in project and staff management, and has excellent customer service skills. Currently holds an Associate of Business Administration degree.

    $15.00 /hr
    4,563 hours
    4.47
  6. Rafael Rodriguez

    Rafael Rodriguez Agency Contractor

    Amazon Kindle specialist

    United States - Last active: 6 days ago - Tests: 13 - Portfolio: 13

    Over the past year I have polished and improved my Amazon services regarding publishing, eBook creation, ghostwriting, Amazon research, and technical support for Kindle services. Besides my writing experience with Amazon, I have also done blogs, articles, web research, and data entry jobs in occasions. I also work on the technical side and do plenty of help-desk related task, email handling, and QA for software and systems. I have experience in python, Go, java,and other programming languages, although I have done more web development recently. I put a lot of dedication in my work, however simple the task might be to ensure the work is done correctly and as fast as efficiently possible. I work full time as a freelancer so I'm easy to reach any day.

    Associated with: TealSeagull IT Services

    $22.22 /hr
    311 hours
    4.90
  7. Herchel Niño Baliwas

    Herchel Niño Baliwas Agency Contractor

    Herchel Nino I Baliwas

    Philippines - Last active: 09/03/2014 - Tests: 4

    To utilize the knowledge I have of the chosen field. To offer my skills and enthusiasm in the company of choice in any position that I will fit in. Over the years of my existence, I am developed to be a professional person. My experiences are mostly related to Customer Service and Problem solving for Aviation. I am very much willing to expand my skills and to learn more than what I know now and also to enhance what I know as well.

    Associated with: Smart Global Outsourcing

    $3.33 /hr
    822 hours
    5.00
  8. Michael  R Waheeb

    Michael R Waheeb

    Software Development Enginer , Sql Server Administrator and ADP HR.net

    Egypt - Last active: 1 day ago - Tests: 1

    I have 5 years experince in this field, i have developed wide range of projects (like infoepath) and workflows (HR.NET Console) using C#, SQL, ASP.net and administrate, maintenance SQL server and sharepoint and Vizual HR.net and testing softwares and make researchs. Iam looking for installation and administrate sql server or share point and fix technical issues and make technical researches and translate it.

    $8.00 /hr
    29 hours
    0.00
  9. Elias Sfeir

    Elias Sfeir

    Computer and Communications Engineer

    Ecuador - Last active: 28 days ago - Tests: 6

    Hi, I am Elias. I am a computer and communications engineer from Lebanon but living in Ecuador. I have worked in a couple of medium businesses with users between 200 and 500. I have knowledge in managing Windows servers and managing CISCO switches and routers. I speak 4 languages: Arabic, English, French and Spanish. At your service!

    $7.78 /hr
    0 hours
    0.00