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Last updated: October 1, 2015

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Harold lee S.

Harold lee S. Agency Contractor

Expert Customer Service Representative | Zendesk | Live Chat | Email

Philippines - Tests: 5 - Portfolio: 7

I am a Professional Freelancer who has an advanced knowledge with Zendesk, ZaZaChat, ProvideSupport LiveChatInc, Click-or-Chat & LivePerson Chat Platform for 7 years. Answered Sales, Billing, Email, Technical Inquiries and Remote Desktop computers if necessary. Until this time, I am still providing good customer service and improving more the effective skills on how to deal with customers online, especially when giving satisfaction. My target is to provide extreme quality and great assistance with them.

Associated with: iDesk Connect

70% Job Success
$9.00 /hr
4,217 hours

Mary glenn P.

Mary glenn P. Agency Contractor

Competent Internet & Web Reseacher, Data Entry, VA, Customer Service!

Philippines - Tests: 7 - Portfolio: 2

An honest, hardworking, trustworthy and result-oriented individual. Graduate of a 4-year Business Administration course with 6 years of professional working experience. I have worked as Data Analyst/Encoder and as a Customer Service Representative in one of the life insurance company. I have excellent communication skills both in written and oral forms. I am also good in web research, data entry have good typing speed. A computer literate especially on Microsoft Office applications. My objective is to obtain an exciting and challenging career, where I can effectively utilize my skills creativity, imagination and experience in teamwork and leadership which enable me to grow not only in the job but as a person as well.

Associated with: TRAILBLAZER

100% Job Success
$6.11 /hr
11,890 hours

Dorie L.

Dorie L.

US-Professional Customer Service | Management | Quality | Admin.

United States - Tests: 9

•Objective: To obtain the goals of the company, and to meet those goals to the best of my ability. Over 15 years’ experience in customer service orientated positions with a proven record of upholding the highest level of overall quality results, customer resolution outcomes, employee training and support. Demonstrated success record in: •Exceeding company expectations through proven performance resulting in advancement. •High customer satisfaction through efficient and quick issue resolutions. •Improving quality outcomes through instilling a shared, enthusiastic commitment to customer service with effective training, monitoring and management of agent teams. •Proven record of initiative taken through researching company goals, obtaining the resources to meet those goals, and personal educational advancement. CORE COMPETENCIES: • Customer Issue Resolution • Local/Remote Call Center Agent • Project/Team Management • Customer & Technical Support • Computer & Software Proficiency • Corporate Training • Executive Assistant • Billing and Payment Management • Administrative Support • Logo/Business Graphics • Business Consultation

$9.00 /hr
2,476 hours

Ramkumar T.

Ramkumar T.

Virtual Admin Assistant with moderating websites and writing articles.

India - Tests: 11 - Portfolio: 32

I have professional experience in providing - virtual assistance, web research, data entries, article writing, managing social sites, blogs, forums and webpages. I have a knowledge in the following software and tools. - Ms office (word, excel, presentation) - Word press, Webs, Wix and Basic HTML - Simply-cast, Ticket fly, postlets, file maker pro - Eventbrite - Drop box, Google drive - Quick books, Fresh books - Project management sites like asana, chat-work - Online communication tools like Skype, Hangouts Also I've have an experience in book keeping and financial accounting tasks. I can reconcile the monthly bank statements and generate bills and invoices using any book keeping software. I've have a profile in Elance, Php, Guru too. I can retrieve any kind of data from web and I have done projects like scrapping specific medical products along with its description, compiling contacts of attorneys, realtors. And I have also created speakers database using file maker pro for a Canadian cassette publishers of conference. I can assist you with your routine works so that you can do what you love to do. Specialties: Administration Services, Virtual Assistant, Copy writing, Website Design (WordPress), Blog writing, Payment Services, PowerPoint Presentations, Internet Research, E mail Handling & Support, Social Media Weekly Services, Book keeping, Excel & Data Entries. I have built website with platforms like wordpress, godaddy, wix, webs. Guaranteed : -Responding with a less turnaround time -Keen attention to details -Quality assurance. -Submitting completed file by meeting deadlines. - Regular Skype and email communications with the clients.

98% Job Success
$7.00 /hr
2,210 hours