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Last updated: October 1, 2015
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Ismet Dumlupinar

Ismet Dumlupinar

MCITP (System Administration), MCT, MCSA, MCSD: Web Applications

Turkey - Tests: 14 - Portfolio: 13

Experienced System Specialist, MCSA/MCITP/MCSD. In-depth knowledge of business operations and Information Tecnology Systems, project management, enterprise system integrations and information security with over eight years with hands on experience as an Enterprise Administrator and Network Manager in Windows Server 2003 & Windows Server 2008 environments. Experience in hardware and software virtualization using VMware and Hyper-V and App-V. Practiced understanding Active Directory, Group Policies, NPS, NAP, Exchange, SQL Server, Dynamics CRM, ERP, PKI and DFS. Experience as a corporate Microsoft/Certification trainer at one of gold certified partners of Microsoft. Proficent in Server 2012 and 2008 (inc.Server Core edition), Hyper-V, switches and many other technologies. I have been highly involved in server virtualization for seven years and am proficient in both VMware and Microsoft Hyper-V. I am also providing consulting services for web applications. I am a member of DotNetNuke Corp Internationalization Team and I'm working to expand product features to fully support Turkish localization. I am always looking for new opportunities to develop my skills. Check my Microsoft Profile below:

Groups: Microsoft Certified Professionals

90% Job Success
$45.00 /hr
2,422 hours

Cesar Melendez

Cesar Melendez

Technical Resolution Expert & Process Lead

El Salvador - Tests: 9 - Portfolio: 4

My Experience began on 2003 by providing Technical Support for Microsoft's Internet Service (MSN). It was a great jump start to my technical career by providing high quality technical support and great customer service to U.S. Customers. In 2005 I had the opportunity to begin working for Dell Computer's - Technical Support. I've been an Resolution Specialist from 2005 up to June 2012 managing the technical aspect of the teams and providing support to the agents that take calls. I am CompTIA A+ Certified - Remote Support Technician (COMP001006357057). Developed various Web-based Tools utilized by Dell Technicians for the departments I've worked on. My duties as a Resolution Specialists range from Technical Knowledge on the Software and Hardware end. Troubleshooting know-how, Knowledge on dispatching & shipping parts through FedEx, USPS, Unisys, Bantec & Qualexserv, Call auditing & quality assurance, Trained on irate caller deescalation process. An experience I think that has great value is being Manager on Duty on the department's (SMB - Small & Medium Business) floor. Which meant that my duty was to manage all the calls coming in to our group and make sure the process would meet all the goals set by Dell's Global CCO (Call Forecast Dept.). This were I learned the call center aspect of the job such as metrics like AHT (Average Handle Time), ORR (Offer Run Rate), Measuring Inbound calls vs Intervals. Staffing vs Breaks & Lunches. From June up to know I have been working on the Process Engineering department as a Process analyst providing various reports on Call Handling, Staffing, RDR (Repeat Dispatch Rate) Metric. Have Advanced Excel & Intermediate MS Access skills. On the relationship & teamwork side of my work experience. I’ve been able to succeed with my teams by establishing great relationships with my teammates and this way, drive to influence them in a positive way, so they can visualize a goal in a manner they can reach and exceed the business’s expectations. My main focus has been to learn as much of the business and understand the best way at approaching the role I’ve had the opportunity of undertaking. Also, I’ve taken the task at analyzing and determine the most efficient path to reach the goals on the teams I have been a part of, and have definitely been successful at making the teams reach top spots in group rankings.

$11.11 /hr
1,108 hours

Zaffry Ikram

Zaffry Ikram

Data Entry Professional, Technical Support, Administrative Support

Sri Lanka - Tests: 7 - Portfolio: 1

Accurate, fast keying skills and sound knowledge of computer applications. Proven ability to collect and manage information efficiently and accurately. Excellent written and verbal communication skills and a strong desire to work hard and perform well. Skilled in planning and organizing with the ability to complete tasks on deadline. An independent worker who successfully meets the challenges of a fast-paced environment providing data entry and administrative support to a large department. Sound knowledge of database management tools and data entry technologies. Over three years experience successfully performing a number of data entry and clerical tasks. A proven track record of efficiency and accuracy in managing multiple functions, solving problems, maintaining confidentiality and producing quality work. I am also experienced in Technical Support, Customer Support, Internet Research, Recruiting, Computer troubleshooting, Networking, photoshop and most computer related areas.

75% Job Success
$4.00 /hr
3,549 hours

Rex W.

Rex W.

System Admin / E-mail support / Technical support / Remote Support

India - Tests: 9 - Portfolio: 3

Over 10 years of experience in IT field as System Administrator / Technical Support Engineer to install, maintain and troubleshoot Linux and Windows systems. Skilled in various software/hardware where problem solving skills, application and systems knowledge can be put in for prompt and successful maintenance of systems infrastructure. Currently looking for a Technical Support Engineer position with challenging opportunity that would use and grow my IT experience. Technical Certifications and Skills: ADCHN - Advanced Diploma in Computer Hardware and Networking. CCNA - Cisco Certified Network Associate Trained (640-802). RHCE - A RHCE Engineer

90% Job Success
$12.22 /hr
3,709 hours

Philiprie C.

Philiprie C.

Admin Support

Philippines - Tests: 6

To provide unparalleled administrative and technical support online. I had been with the BPO industry for good 6 years where I worked as, customer service representative, technical support representative, Subject Matter Expert, Part Trainer, and administrative assistant. I am a graduate of Bachelor of Science in Psychology. I am a learned tech guy. "Fierce" is what people call me because I am focused on what I do and yes I have proven my self efficient in all endeavors.

100% Job Success
$3.33 /hr
5,586 hours

Asif Baksh

Asif Baksh Agency Contractor

Professional Network Administrator

Guyana - Tests: 9

Over the years I have been involved in the Information Technology Industry as a Student, Employee, Employer and Teacher. I have participated in Hardware and Software based projects as outlined in my resume. My goal is to interact with many professionals with varying backgrounds across the world. Learn and apply my skills to projects that I may be needed for while earning a fair wage for services provided.

Associated with: Trigger Infotech Staffing

100% Job Success
$5.56 /hr
5,669 hours

Moshiur R.

Moshiur R. Agency Contractor

AD,Exchange,Lync, SBS, SCCM, SCOM, HyperV, VMware, VCP5-DCV, MCSE,CCNA

Bangladesh - Tests: 9 - Portfolio: 13

MCSA: Office 365, VCP5-DCV, VMware Certified Professional, MCSE: Private Cloud, MCITP, MCTS, MCSE, MCSA, CCNA Certified. Over 12 years of experience in Server 2003, 2008, 2012 R2, Exchange 2007, 2010, 2013, Office 365, LYNC, Skype for Business, Windows Azure, AWS, SCCM, SCOM, VMM, DPM, SCSM, VMware vSphere, Hyper-V, SQL, Active directory, GPO, Remote Desktop services (Terminal Server), Virtualization, Clustering, Veeam, Symantec Backup Exec, Windows Azure, AWS, NetApp & SAN Administration. Responsible for the daily physical/virtual network operations of more than 500+ servers. Currently manage teams responsible for both corporate and store level environments including over 4000 clients. Exchange Migration from 2007 to 2010, 2010 to 2013 or Office 365. Server Migration from 2008 to 2012 R2 & Implement lync 2013 remotely for clients as well as administration. Monitor Servers & Network devices Patch Deployment with Labtech, Connectwise, GoToAssist, Citrix Clould Portal Services, LogmeIn, Nagios, SCOM, SCCM, WSUS, GFI MAX, Kaseya, N-able, TeamViewer etc. MCSA on Office 365 VMware Certified Professional 5 – Data Center Virtualization (VCP5-DCV) Microsoft Certified Solutions Associate on Windows Server 2012 & 2008 Microsoft Certified Solutions Expert: Private Cloud Microsoft Certified Solutions Associate on Server 2012 &2008 MCSA on Windows Server 2012 Microsoft Certified IT Professional (MCITP- Server & Enterprise Admin) Microsoft Certified Technology Specialist (MCTS) Microsoft Certified Systems Engineer (MCSE) Microsoft Certified Systems Administrator: Messaging MCP - Microsoft Certified Professional DCSE - Dell Certified System Engineer EMC Certified- Information Storage Associate (EMCISA) Cisco Certified Network Associate (CCNA: 640-802) CCNP Switching CCNP Routing || Areas of Proficiency and Expertise || System Center Configuration Manager SCCM, SCOM, SCVMM, SCDPM Windows Software Update Services WSUS Windows Server 2012 R2, 2012, 2008 R2, 2008, 2003 Server 2012 R2 Essential, SBS 2011, 2008, 2003 Exchange Server 2013, 2010, 2007, 2003, Office 365 Lync 2010, 2013, Skype for Business SharePoint 2013 Hyper-V 2012 R2 VMware vSphere 6.0 Cisco Routers, Switches TMG 2010, Pfsense Mac OS X Yosemite, iPhone, iPad, Android Support

Groups: Microsoft Certified Professionals

Associated with: Micro-Solutionbd

88% Job Success
$16.67 /hr
2,545 hours

Muin Chowdhury

Muin Chowdhury Agency Contractor

IT Support Specialist, Expert Email & Web Researcher

Bangladesh - Tests: 12 - Portfolio: 5

Microsoft Certified IT Professional. I have over 4 years professional experience in IT Support & Networking Technologies. I know front-end web developing using HTML 5, CSS 3, Bootstrap & JavaScript. Also specialized in Web Research, Email hunting, CMS: WordPress & Joomla, Photoshop, PSD to HTML Conversion etc. I have done mostly web researching project since my career in Upwork. I use my IT & Networking knowledge to gain success in each project. Also worked as Virtual Assistant for doing some admin support jobs. Now I own a TOP-RATED badge for my quality work!

Associated with: MuinTech

95% Job Success
$5.00 /hr
3,219 hours

Jeremy W.

Jeremy W.

I get stuff done and I'm smart.

United States - Tests: 6 - Portfolio: 6

For over 10 years, my phone has been the one that rang when something broke or a technical problem needed an immediate solution. Now I've settled in a peaceful valley in Tennessee to regain time I lost with my wife and children. I've been called an Analyst, Server Administrator, Network Engineer, and Director during my career but my core competency is making server software, network devices, and technology work. (This is why I call my consultancy Systemworx) I have configured and fixed Juniper and Cisco firewalls and routers. I have built and rebuilt all manner of Windows Servers I have monitored and maintained thousands of network devices and a CRM webportal that served thousands of users across the US I have wrangled data for financial systems, CRMs, and data warehousing I have implemented mail delivery I appreciate your consideration.

100% Job Success
$55.56 /hr
3,097 hours