Get Your Online Help Project Started Today!

Hire an online help consultant today to set up helpdesk, tech support and other support systems. These experienced service professionals can provide technical support for your customers, set up question and answer (Q&A) boards, manage support forums and answer questions in real time using live chat software.

Online help refers to any procedural, topic oriented, reference or support information provided over the Internet to help people use software, products or services. Online help may be implemented statically through Q&A forums, frequently asked question (FAQ) boards, or by using help authoring tools that provide troubleshooting databases or context-sensitive help to users. On Upwork, the world’s largest online workplace, you’ll find online help freelancers who can help businesses and professionals around the world offer quality support and customer service.

Browse Online Help job posts for project examples or post your job on Upwork for free!

Online Help Job Cost Overview

Typical total cost of Upwork Online Help projects based on completed and fixed-price jobs.

Upwork Online Help Jobs Completed Quarterly

On average, 32 Online Help projects are completed every quarter on Upwork.

32

Time to Complete Upwork Online Help Jobs

Time needed to complete a Online Help project on Upwork.

Average Online Help Freelancer Feedback Score

Online Help Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: August 1, 2015

Popular Online Help Searches

Clear all filters
  1. Tamara Birrell

    Tamara Birrell

    Professional-Quality Results Guaranteed

    Australia - Last active: 10 days ago - Tests: 5 - Portfolio: 6

    My name is Tamara. I am a dynamic, highly-skilled and experienced Virtual Assistant working from Canberra, Australia. I am proficient in English spelling and grammar, mathematics, business administration, business writing, article writing and data entry just to name a few examples. My typing speed is 60WPM (Words per Minute). I fully guarantee the quality of my work. All of my previous employers have complimented my work as being above standard and expectations. I can assist you with a wide variety of tasks including: Personal and Executive Level Assistance Business Writing including Proposals and Policy Documentation Data Entry and Analysis English Proof-Reading and Editing Online Research and Reporting Financial Reporting Human Resources and Recruitment Diary & Calendar Management Document Design Article Writing Accounts Management Account Payable/Receivable Book Keeping Transcription/Typing

    $23.00 /hr
    12 hours
    5.00
  2. Mary Cantrell

    Mary Cantrell

    Experienced Editor and Technical Writer

    United States - Last active: 26 days ago - Portfolio: 1

    I have professional experience as a technical writer and editor, and in the environmental science field. I have a graduate certificate in Instructional Design. I currently edit for multiple science journals and science textbooks. I also have several years experience writing and editing technical manuals.

    $22.00 /hr
    8 hours
    5.00
  3. Vickie Lee

    Vickie Lee

    Executive Virtual Assistant

    United States - Last active: 14 days ago - Tests: 10 - Portfolio: 9

    Throughout my career, I have maintained the highest performance standards within a diverse range of administrative functions, which is clearly illustrated by my past successes. As Executive Assistant/Office Manager to the President and Vice President of Liberty Capital Investment Corp. I streamlined operations and reduced costs by consolidating operations and negotiating competitive rates with service providers. Additionally, while serving as an Assistant to the Compliance Officer I facilitated the implementation of a new filing system to be able to track all records and stay in compliance with City, County, State and Federal laws and regulations. I would like to continue doing this working from home. Further qualifications I offer include the following: Recruiter for staffing agency and direct company recruitment. Successful track record supporting the efforts of executive-level staff, including CFO's, presidents, owners and senior partners as their Executive Assistant/Office Manager. Managed the LTA and HOME programs. Strong background in all aspects of office management, from scheduling meetings and coordinating travel to overseeing budget. Exceptional Proofreading and editing skills. Accounting/bookkeeping.. Marketing and graphic design skills. Demonstrated capacity to develop and maintain comprehensive administrative processes that improve the efficiency of day-to-day operations. With excellent organizational and communications skills, an outstanding work ethic and the ability to work well in both team oriented and self directed environments. I am positioned to exceed your expectations.

    $16.67 /hr
    1,005 hours
    5.00
  4. Vesselina Bojkova

    Vesselina Bojkova

    Telemarketing and Telesales Professional

    United Kingdom - Last active: 3 days ago - Tests: 3

    I am very hardworking, trustworthy and motivated. My English writing and speaking ability is to a very high level as I am brought up in London, UK. I usually complete work quickly and efficiently. I have over a year of experience in telesales, telemarketing and market research. Working on Telesales and Telemarketing campaigns in a wide range of fields I have gained experience to write scripts, email templates and find my own leads. I also have experience in finding the best VOIP solution and setting it up ready to start calling. If you are a new start-up I will definitely be able to help you begin your Telesales business.

    $19.00 /hr
    1,594 hours
    4.98
  5. Aleksandra T.

    Aleksandra T.

    Web Research,Virtual assistant, Data entry, MSoffice

    Serbia - Last active: 4 days ago - Tests: 3 - Portfolio: 2

    I am a sincere, hardworking, dedicated and responsible person. I am experienced in Data Entry, Virtual assistant, Social media assistant, MS Office, Email, Admin Support, MS Word, Typing, and Internet Research. I am able to work under pressure and meet deadlines. So my objective is to prove that I am a skilled freelancer and to impress my employers with the high quality of my work.

    $3.33 /hr
    8 hours
    4.16
  6. Abdelhai L.

    Abdelhai L.

    English Tutor, Teacher and translator

    Algeria - Last active: 13 days ago - Tests: 2 - Portfolio: 2

    I am Abdelhai Laggoun a graduate of Didactic English from the University of Hamma Lakhdar in Eloued A native Arabic speaker and fluent speaker of English as well, I have been working as a part-time teacher in university and a couple of weeks in the secondary school I can work on these software : * Word * Excel * Power point * Photoshop * Illustrator * Ulead 11.0 * Adobe After Effects cs4 * Team Viewer 7 if you even needed help or a service in any of these fields - English Teaching and Learning - English tutoring - Making English Lessons for all levels - Translation work - Online assistance - E- Learning and Teaching - Posting and Networking - Simple Graphic design works

    $3.00 /hr
    0 hours
    4.87
  7. Vandana Badkas

    Vandana Badkas Agency Contractor

    Technical Writer / Proofreader / Editor / Courseware Developer

    India - Last active: 3 days ago - Tests: 11 - Portfolio: 10

    I am a certified Technical Communicator and a graduate in Engineering (Information Technology). With over two years of experience in Technical Writing and Technical Support, I have developed my communication and writing skills with regards to technical and creative writing. I work as a Technical Documentation Specialist with InTimeTec. I specialize in, but not limited to: technical content writing, creative writing, proofreading, creating style guides, templates, online help, manuals, on-screen documentation, and user guides. My knowledge of tools and technology includes: Microsoft Word, Adobe RoboHelp, Adobe FrameMaker, Microsoft Visio, Microsoft PowerPoint, SnagIt, and HTML. At InTimeTec, we have proven methodologies to ensure high-quality deliverable within strict deadlines. Higher customer satisfaction is our greatest asset. I work with a diverse and experienced team of professionals who complement my skill set. I am seeking opportunities to add value to a product by providing high-quality documentation. I look forward to working with you soon.

    Associated with: In Time Tec

    $20.00 /hr
    177 hours
    5.00
  8. George Eid

    George Eid Agency Contractor

    Appointment setter

    Philippines - Last active: 14 days ago - Tests: 6 - Portfolio: 3

    I have an unwavering commitment to hard work, with the ability to build productive relationships, resolve complex issues and win customer loyalty. Strategic-relationship/partnership-building skills: listening attentively, solving problems creatively.. I am an organized, self-motivated, and a resourceful individual who is always willing to take on a new challenge. I communicate at all levels, thus ensuring good teamwork as well as being able to work independently and under pressure. I regard this as a valuable..

    Associated with: 4M'S B-SOLUTIONS

    $13.33 /hr
    3,222 hours
    4.99
  9. Maria Edherlene Cortez

    Maria Edherlene Cortez

    VA, encoder, email handling specialist, ebayer and cust srvce rep,

    Philippines - Last active: 5 months ago - Tests: 9 - Portfolio: 14

    I aim to provide quality service and wonderful working experience with my Odesk Clients. I AM CURRENTLY LOOKING FOR A PART-TIME/FULL-TIME JOB. I'm looking for a job that will enhance my good customer service skills that I have improved while working with different BPO's here in Manila. WHY YOU SHOULD CONSIDER ME: * I have 2 years experience as a Virtual Assistant (still counting). * For 5 years, I worked as a customer service representative from highly recommended BPO's here in the Philippines that caters to big companies all over the world. * Can do multiple task with minimal supervision or none at all. * Familiar in handling queries via email, chat or phone. * I manage my own time and had no other commitments that will require me to work 8 hours/day outside odesk.

    $7.22 /hr
    2,051 hours
    4.38