Get Your Online Help Project Started Today!

Hire an online help consultant today to set up helpdesk, tech support and other support systems. These experienced service professionals can provide technical support for your customers, set up question and answer (Q&A) boards, manage support forums and answer questions in real time using live chat software.

Online help refers to any procedural, topic oriented, reference or support information provided over the Internet to help people use software, products or services. Online help may be implemented statically through Q&A forums, frequently asked question (FAQ) boards, or by using help authoring tools that provide troubleshooting databases or context-sensitive help to users. On Upwork, the world’s largest online workplace, you’ll find online help freelancers who can help businesses and professionals around the world offer quality support and customer service.

Browse Online Help job posts for project examples or post your job on Upwork for free!

Online Help Job Cost Overview

Typical total cost of Upwork Online Help projects based on completed and fixed-price jobs.

Upwork Online Help Jobs Completed Quarterly

On average, 32 Online Help projects are completed every quarter on Upwork.

32

Time to Complete Upwork Online Help Jobs

Time needed to complete a Online Help project on Upwork.

Average Online Help Freelancer Feedback Score

Online Help Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: August 1, 2015

Popular Online Help Searches

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  1. Timothy Murimi

    Timothy Murimi

    Expert in Mathematics and Statistics

    Kenya - Tests: 4

    A mathematics genius and professional with a high proficiency in mathematics and statistical knowledge. Possess excellent analytic and communication skills and produces excellent work. Highly trustworthy, discreet and ethical. Have a Bachelors Degree in Actuarial Science and a postgraduate in Statistics. 1 years experience as a freelance of Mathematics Statistics.

    $12.00 /hr
    0 hours
    5.00
  2. Karen L.

    Karen L.

    IT Specialist/Administrative Support

    United States - Tests: 1

    Karen is an independent contractor with over 10 years experience in Web Development and experience in providing customer support in the areas of email support, phone support, solving technical, web, registration, refunds, cancellation, password resets, etc. issues. Karen has been an independent contractor with over 5 years experience as a freelancer writing articles, blog post, Interview/Resume documents, IT documentations, EBooks, editing documents, and transcribing audio to a written document. Specialties: • Web Development • Wed Development Support • Information Technology Support • Software Support • Online Support • Online Research

    $13.00 /hr
    20 hours
    4.63
  3. Kashif Mehboob

    Kashif Mehboob

    Website Optimizer & SEO, SMM & SMO Expert

    Pakistan - Tests: 3 - Portfolio: 2

    I am a Search Engine Optimizer. I have been doing SEO from last three years and quite familiar with every aspect of the industry and keep myself updated with the recent changes & trends through various search engine marketing portals. My core expertise is to analyze the website and figure out the areas that need attention from SEO point of view and re transform every element in the website with best of my ability. With On-Page SEO : 1. Website Review and Optimization For SEO Purposes 2. Keyword Targeted Content For SEO 3. Footer Links Refined For SEO With Off-Page SEO : 1. Article Creation For local SEO and General SEO Authority 2. Blog Commenting For SEO Credibilit 3. SEO and General SEO Link Building 4. RSS Submissions For local SEO and General SEO Back Linking 5. Google Places Listing For local SEO Visibility 6. Yahoo Local For local SEO Visibility 7. Bing Places For local SEO Visibility 8. Press Releases For Overall local SEO and general SEO Back Linking 9. Social Networking For Increased local SEO and General SEO Authority 10 Social Network Commenting For local SEO and General SEO Back Linking

    $6.00 /hr
    178 hours
    4.66
  4. Vickie Lee

    Vickie Lee

    Executive Virtual Assistant

    United States - Tests: 10 - Portfolio: 9

    Throughout my career, I have maintained the highest performance standards within a diverse range of administrative functions, which is clearly illustrated by my past successes. As Executive Assistant/Office Manager to the President and Vice President of Liberty Capital Investment Corp. I streamlined operations and reduced costs by consolidating operations and negotiating competitive rates with service providers. Additionally, while serving as an Assistant to the Compliance Officer I facilitated the implementation of a new filing system to be able to track all records and stay in compliance with City, County, State and Federal laws and regulations. I would like to continue doing this working from home. Further qualifications I offer include the following: Recruiter for staffing agency and direct company recruitment. Successful track record supporting the efforts of executive-level staff, including CFO's, presidents, owners and senior partners as their Executive Assistant/Office Manager. Managed the LTA and HOME programs. Strong background in all aspects of office management, from scheduling meetings and coordinating travel to overseeing budget. Exceptional Proofreading and editing skills. Accounting/bookkeeping.. Marketing and graphic design skills. Demonstrated capacity to develop and maintain comprehensive administrative processes that improve the efficiency of day-to-day operations. With excellent organizational and communications skills, an outstanding work ethic and the ability to work well in both team oriented and self directed environments. I am positioned to exceed your expectations.

    $16.67 /hr
    1,005 hours
    5.00
  5. Abdelhai L.

    Abdelhai L.

    English Tutor, Teacher and translator

    Algeria - Tests: 2 - Portfolio: 2

    I am Abdelhai Laggoun a graduate of Didactic English from the University of Hamma Lakhdar in Eloued A native Arabic speaker and fluent speaker of English as well, I have been working as a part-time teacher in university and a couple of weeks in the secondary school I can work on these software : * Word * Excel * Power point * Photoshop * Illustrator * Ulead 11.0 * Adobe After Effects cs4 * Team Viewer 7 if you even needed help or a service in any of these fields - English Teaching and Learning - English tutoring - Making English Lessons for all levels - Translation work - Online assistance - E- Learning and Teaching - Posting and Networking - Simple Graphic design works

    $3.00 /hr
    0 hours
    4.87
  6. Aleksandra T.

    Aleksandra T.

    Web Research,Virtual assistant, Data entry, MSoffice

    Serbia - Tests: 3 - Portfolio: 2

    I am a sincere, hardworking, dedicated and responsible person. I am experienced in Data Entry, Virtual assistant, Social media assistant, MS Office, Email, Admin Support, MS Word, Typing, and Internet Research. I am able to work under pressure and meet deadlines. So my objective is to prove that I am a skilled freelancer and to impress my employers with the high quality of my work.

    $3.33 /hr
    8 hours
    4.16
  7. Vandana Badkas

    Vandana Badkas Agency Contractor

    Technical Writer / Proofreader / Editor / Courseware Developer

    India - Tests: 13 - Portfolio: 10

    I am a certified Technical Communicator and a graduate in Engineering (Information Technology). With over two years of experience in Technical Writing and Technical Support, I have developed my communication and writing skills with regards to technical and creative writing. I work as a Technical Documentation Specialist with InTimeTec. I specialize in, but not limited to: technical content writing, creative writing, proofreading, creating style guides, templates, online help, manuals, on-screen documentation, and user guides. My knowledge of tools and technology includes: Microsoft Word, Adobe RoboHelp, Adobe FrameMaker, Microsoft Visio, Microsoft PowerPoint, SnagIt, and HTML. At InTimeTec, we have proven methodologies to ensure high-quality deliverable within strict deadlines. Higher customer satisfaction is our greatest asset. I work with a diverse and experienced team of professionals who complement my skill set. I am seeking opportunities to add value to a product by providing high-quality documentation. I look forward to working with you soon.

    Associated with: In Time Tec

    $20.00 /hr
    197 hours
    5.00
  8. George Eid

    George Eid Agency Contractor

    Appointment setter

    Philippines - Tests: 6 - Portfolio: 3

    I have an unwavering commitment to hard work, with the ability to build productive relationships, resolve complex issues and win customer loyalty. Strategic-relationship/partnership-building skills: listening attentively, solving problems creatively.. I am an organized, self-motivated, and a resourceful individual who is always willing to take on a new challenge. I communicate at all levels, thus ensuring good teamwork as well as being able to work independently and under pressure. I regard this as a valuable..

    Associated with: 4M'S B-SOLUTIONS

    $13.33 /hr
    3,237 hours
    4.99
  9. Sandeep S Rodrigues

    Sandeep S Rodrigues

    I have knowledge in multiple disciplines and I am a Freelancer

    India - Tests: 3

    Hello I am seeking an innovative multidisciplinary position that will challenge my technical skills and also mt Management Skills which focuses on the Development of the Organization that I work for. I have a passion for learning and using new technologies, and a strong ambition to work for a competitive, diverse environment. I enjoy working with a variety of people including customers, engineers, managers, and end-users I have 18 months of experience in the Channel Sales. However, I am looking for greater challenges in a fast-paced commercial environment. I have a passion for technology, and for using that technology to design products to simplify the lives of general consumers. My immediate goal is to find a challenging position in a Good Organization I enjoy finding new opportunities to learn, and I have a natural disposition to learn quickly and to excel. Every challenge is always a great learning opportunity. My previous bosses have continuously commended me for my ambition and aptitude

    $7.00 /hr
    0 hours
    0.00