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Process improvement Job Cost Overview

Typical total cost of Upwork Process improvement projects based on completed and fixed-price jobs.

Upwork Process improvement Jobs Completed Quarterly

On average, 8 Process improvement projects are completed every quarter on Upwork.

8

Time to Complete Upwork Process improvement Jobs

Time needed to complete a Process improvement project on Upwork.

Average Process improvement Freelancer Feedback Score

Process improvement Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: July 1, 2015

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  1. Sally William Ibrahim Awad

    Sally William Ibrahim Awad

    Scrum Product Owner, Solution Architecture & Lean Process Improvement

    Egypt - Last active: 15 hours ago - Tests: 9 - Portfolio: 9

    19+ years of proven experience in both IT solutions project and product management. Including: 5+ years as Agile Scrum Product Owner. Focus on building IT systems solutions to improve business efficiency and productivity, working closely with the client to examine existing business models. processes and flows of data, discussing the opportunities for improvements with the client, and designing the suitable software solution that satisfy the business needs. Ability to use both Agile or Waterfall methodologies for managing Software Development Cycle with a wide variety of tools. Extensive experience in managing software development cycle ( + 85 Projects) for SaaS, web, mobile, and desktop devices in various Business sectors with proven Leadership skills and motivating teams to achieve projects and business objectives. Equipped with Lean Six Sigma Black Belt Professional certificate with extensive experience in business process modeling , documentation ,assessment, reengineering/ improvement, and automation . I believe that may strengths are customer focus ,achieving open communications, maintaining positive relationships, converting conflict and challenge into success, facilitating consensus and commitment, ensuring accountability, promoting progress and feedback, and expanding and adapting agile techniques for maximum effectiveness – all of the above while working with culturally diverse teams, since it is my believe that diversity is a strength. I am a modeler of business processes using the process/workflow software to create process models which can be simulated, analyzed, and even executed directly by the business,helping the business executives in decision making by modeling/simulating “what-if” scenarios. I am usually perform the following on any traditional software development project: 1. Scope the system. Work with key project stakeholders and business people to formulate and communicate the business vision for the project, map out initial requirements and the scope of the project. 2. Interpret business Processes and needs. work with project stakeholders to translate their requirements into something that developers can understand as well as to translate the resulting questions that the developers have into something the stakeholders can understand. 3. Translate technical issues. Breaking down technical and architectural complexities so that project stakeholders can easily understand any issues that crop up. Explain what the developers are doing and why they need to do it, including explanations. 4. Spell out the project details and requirements. work with project stakeholders to identify, model and then document their requirements and business domain details. 5. Test and validation. Work with project stakeholders to validate their requirements and analysis models via techniques such as reviews, walkthroughs and play acting,writing user acceptance test (UAT) cases and be a liaison between project stakeholders and testing team during UAT. 6. Represent project stakeholders throughout the process. the developers treat the BSA as the 'customer' from which requirements, domain information and business priorities are provided. The BSA, in turn, will work with the stakeholders to obtain information and to verify decisions. My responsibilities are to: 1- Identify and model process requirements using Visio , Itp-commerce and I grafx tools 2- Identify and model data requirements 3- Identify business rules requirements ; and test requirements which includes many levels of testing. 4- Manage requirements 5- Help scope the project 6- Write use cases 7- Improve business processes 8- Design screens (or prototypes) 9-Write system technical specifications 10- Determine benefit/cost 11- Lead and manage projects Skills and Competencies · Strong writing skills · Strong logical and analytical skills · Excellent oral and written communication skills · Proficient skills in process and project management Using Agile and Scrum Methodologies · Practical knowledge of Scrum ,Six Sigma, Lean or other process improvement methodologies · Proficient System Analysis and Critical thinking skills · Strong knowledge of industry best practices · Proficient PC skills · MicroSoft Word .Excel, PowerPoint & MicroSoft Project · Database applications like Access, SQL · Strong knowledge of Screen Mockups like Balsamiq, Visio, Smartdraw · Excellent customer service skills · Strong presentation skills Please Review also My LinkedIn Profile :http://eg.linkedin.com/pub/sally-william/22/b84/9bb

    $38.89 /hr
    3,730 hours
    4.90
  2. Patricia N.

    Patricia N.

    International Engineer

    France - Last active: 6 days ago - Tests: 18 - Portfolio: 1

    I have a strong technical background (french-spanish engineer) that I have completed with studies and a professional experience in strategy, marketing,project management and internal auditing of processes and organisations. I like to combine my technical background (knowledge of processes, strong analysis skills) with commercial activity, customer and / or products orientated. I am well organised, I have lived in different countries and time management has no secrets for me! Looking for an international environment (use of different languages), dynamic and exciting attchments allowing me to develop myself in different areas and giving me enough flexibility to be mom of 2!

    $20.00 /hr
    122 hours
    5.00
  3. Adrian A.

    Adrian A.

    Smart Consultancy & Outsourced Support Management

    Philippines - Last active: 29 days ago - Tests: 5

    I am an experienced Outsourcing and Business Consultancy professional of over 14 years. I have worked in multiple disciplines across the broad spectrum of Outsourcing Operations and Business Consultancy. I have significant experience in working with the worlds most respected companies. Specialties: Expertise in managing multiple lines of business for Outsourcing companies. Also well versed in implementation and initial set up of Shared Services and Operations teams. If my abilities meets your needs, I would greatly appreciate the opportunity of speaking with you personally at your earliest convenience. Thank you very much for your time and any consideration you may give me.

    $33.33 /hr
    0 hours
    0.00
  4. Stacie Shaw

    Stacie Shaw

    Entrepreneur For Hire - Quality Project Execution

    United States - Last active: 2 days ago - Portfolio: 25

    Talented professional with keen eye for design and a BBA and Business Communications degree. As a past start-up founder/developer/owner, I have honed an ability to get things done, done right, and done right now. I put the same level of effort, attention, and care into the work I provide for my clients as I myself put into my own start-ups. Let me help you execute on your most important operational activities today. Effective and impressive Power Point and pitch deck building, effective branding and design, beautiful website design, advanced Excel data analysis, Productivity training, Process documentation, Strategic process analysis, Start-up and business strategy advice, and Software testing. High quality services and consulting to get the job done for your business. I offer a no hassle, high quality completion of work. You will not have to spell out every minute detail of the project. I know the right questions ask to get to the core of what you need, and deliver.

    $55.00 /hr
    22 hours
    4.90
  5. Tiffany M Harris

    Tiffany M Harris

    Talent and Training Professional

    United States - Last active: 10 days ago - Portfolio: 1

    Highly accomplished Training professional with extensive industry and consulting experience. Excels at Human Resource and Training activities such as interviewing, reviewing and critiquing resumes, and identifying top talent; creating and delivering training materials to include: training presentations, User Guides, Facilitator Guides, and Job Aids using Word, PowerPoint, Prezi, and Captivate.

    $60.00 /hr
    66 hours
    4.03
  6. Rick Cabrera

    Rick Cabrera

    QA Tester, Lead and Business Analyst (SCRUM, Agile, Waterfall)

    Nicaragua - Last active: 1 day ago - Tests: 6 - Portfolio: 11

    Hello - My name is Rick Cabrera. I am a QA professional with over 10 years of experience, I have utilized Agile, SCRUM and Waterfall QA Methodologies - I have a strong understanding of the SDLC and I have experience testing software including Java Web applications, C# Applications, .NET, PL/SQL, API, Blackbox, Workflows, 1x1 calls, B2B, B2C, Mobile Applications, Mobile Web, XML testing and proprietary systems testing. I am bi-lingual and well versed in English and Spanish (english is my native language). I have experience with manual and automated testing. I have worked at various large entities in various roles within QA including tester, business analyst and QA Lead. In my roles as a lead I was in charge of handling the complete QA process for projects assigned to me including verification and functionality of all new requirements and ensuring that the product delivered met all the guidelines set forth in any project definition document or business requirement document. This also included team management and providing metrics to Project Managers or QA Management. During my roles in testing I have verified systems that served 15 million customers including systems supporting government agencies and medical companies. I have released over 30 projects in my role in QA which has introduced many new technologies, brands, automation and various innovations which have impacted customers directly and indirectly. The introduction of automation to Customer Service Centers has reduced call rates, in one instance (TracFone Automated Self-Healing) an estimated 60,000 cases were resolved within the first 15 minutes of the systems release, 60,000 calls eliminated in 15 minutes. I posses a high level of adaptability to new software languages and technologies. I am a quick worker and am very thorough and analytical when it comes to any work that I do. I am also very proactive and will provide feedback and recommendations when it comes to requirements or UI design. If you need anything specific especially related to Software Quality Assurance please be sure to look through my resume, my projects and my references. References can be found on my LinkedIn Page http://www.linkedin.com/in/rickcabrera

    $20.00 /hr
    1,344 hours
    0.00
  7. Genold Banares

    Genold Banares

    G-Tech Solutions

    Philippines - Last active: 21 days ago - Tests: 3 - Portfolio: 1

    Motivated and Technically Inclined, IT professional with solid experience in delivering technical solution through translation of functional requirements into system design or programming. Prepares technical specifications or documents. Facilitates data migration. Ensures quality software prior to deployment. Flexible, hardworking and competent with demonstrated ability to easily bridge cultural differences. Thrive in pressure and deadline-driven environments. Excellent communication and team-building skills.

    $6.00 /hr
    47 hours
    0.00
  8. Irene victoria D.

    Irene victoria D.

    Technical Writer | Operations Manager

    United States - Last active: 15 hours ago - Tests: 9 - Portfolio: 1

    Experienced manager with a Master's Degree in Business Administration and a Bachelor's Degree in Industrial Engineering. * Operations and Team Management * Chargeback and Dispute Management * Procedure and Instruction Manual Documentation * Use Case Documentation * Editing, Formatting and Designing Guidebooks, User Manuals, and eBooks * Business Support Management * Kaizen, 5S, Process Improvements, Cost Savings * Call Center Management * Project Management * Customer Service * Office Administration I excel at creating clear, detailed, and concise documentation including user manuals, training manuals, system manuals, use case documentations, guidebooks, and company policy manuals in various industries. I work diligently to provide excellence in my professional endeavors and have gained reputation for my attention-to-detail skill, integrity, and results-driven work ethic.

    $33.33 /hr
    3,272 hours
    4.95
  9. Swati P.

    Swati P.

    Expert Business Analyst, CBAP, BA Trainer, Process Improvement, Agile

    India - Last active: 27 days ago - Tests: 13 - Portfolio: 10

    Seasoned Business Analyst, Certified Business Analysis Professional™ (CBAP®), Business Analysis Trainer and CBAP CCBA Trainer and practicing Process/BPM Consultant with extensive IT/Business experience across global clients from varied industries and size). Experience of working across many parts and cultures across the globe such as the U.S., U.K., India, Germany and Australia. I have trained several batches (individuals or small batches) of students from the US, UK and India. I have also trained large size batches from multinational management consultancy and technology services. My objective is to continue excelling as Senior Business Analyst/Consultant while adding value to my clients during various phases of a project such as: • Extensive interaction with key stakeholders like users, senior leaders and vendor representatives. • Keeping tabs on governance/quality of organization-wide RFPs/requirements from various application domains, while functioning as the lead on requirements management process team • Active participation and contribution in stream leader meetings • Planning and actively participating in various workshops on solution concepts, scope, requirements analysis and detailed level functional requirements, gap analysis and design • BPA (Business Process Analysis) and improvement. Creation of As-Is end-to-end process maps highlighting the key processes, data(domain) models, rules and improvement opportunities • Creation of extensive documentation of requirements (new/enhancements) in the form of data and business process models, dashboard designs, use cases, user interface models (wireframes/mock-ups) or screen definitions, worksheets containing critical information like user groups and performance requirements • Assisting IT staff (including outsourced teams) in technical design, testing strategy, test case reviews/testing/QA. Creation of acceptance tests on behalf of business teams • Active participation in overall project planning, status tracking, document control, traceability and post closure activities • Extensive QA/testing and reviews of partner integration B2B transactions (data) to ensure those are per specs • Creating Message Implementation Guides (MIGs) for various interfaces including critical business processes related to Advance Shipment Notice (ASN/ 3B2) and Milestone updates (3B3)s • Designing client specific BPM Methodology based on industry best practices • Training and mentoring in the area of Business Analysis, CBAP-CCBA exam preparation, BPM/BRMS, Quality guidelines and process expertise. Successfully trained batches in the US, Canada and India • Member of Business Process and Data CoE (Centre of Excellence) team for a top tier client’s eBusiness team Professional Highlights: • Over the past 17 years , I have worked in all stages of SDLC, using different methodologies such as waterfall, agile, incremental. During all these years, I have contributed in wide variety of engagements as Business Analyst. I have in depth knowledge of BABOK framework. • I have specialized expertise in process improvement areas such as Business Process management Systems(BPMS), Business Activity Monitoring (BAM), Business Rules management Systems (BRMS), EAI and B2B based integrations. • I have worked with several US, UK and Australia based MNCs (such as Motorola, Genworth Financial, Capital One, British Telecom to name a few) on various IT engagements. While building my career expertise, I have lived and worked in India, U.S., Australia, U.K. and in Germany. As part of my odesk based consulting I have worked with several diversified clients located across U.S. Canada, Australia, Sweden and Dubai. • I have wide variety of business domain experience such as end to end Supply Chain, Trading, Insurance, Risk, Telecom, Performance Monitoring, in general web based systems, and ERP processes related to Sales, Inventory, Purchase and Logistics. I have also worked in the same role with small scale businesses as well, plus I have experience creating a small b2C online business setup. • Come from very strong technical and engineering background. Primary specialties include cloud computing, SOA and web-services, J2EE, client-server, .NET • I am certified NLP Practitioner from Australia and have skills to train/coach on the same as well. • Last but not the least- I have worked with global teams in completely remote model or partly remote model successfully for almost 5 years altogether. I have managed to do so successfully with regular communication and sharing updates, using remote access tools such as VPN, skype, teamviewer, GotoMeeting, WebEx along with appropriate preparation for the meetings and presentations. And yes, of course with help of great teams I have worked with.

    $45.00 /hr
    1,742 hours
    4.99