Process improvement Freelancers

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Process improvement Job Cost Overview

Typical total cost of Upwork Process improvement projects based on completed and fixed-price jobs.

Upwork Process improvement Jobs Completed Quarterly

On average, 12 Process improvement projects are completed every quarter on Upwork.

12

Time to Complete Upwork Process improvement Jobs

Time needed to complete a Process improvement project on Upwork.

Average Process improvement Freelancer Feedback Score

Process improvement Upwork freelancers typically receive a client rating of 4.74.

4.74
Last updated: May 1, 2015

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  1. Irene victoria D.

    Irene victoria D.

    Technical Writer | Operations Manager

    United States - Last active: 1 day ago - Tests: 9 - Portfolio: 1

    Experienced manager with a Master's Degree in Business Administration and a Bachelor's Degree in Industrial Engineering. * Operations and Team Management * Chargeback and Dispute Management * Procedure and Instruction Manual Documentation * Use Case Documentation * Editing, Formatting and Designing Guidebooks, User Manuals, and eBooks * Business Support Management * Kaizen, 5S, Process Improvements, Cost Savings * Call Center Management * Project Management * Customer Service * Office Administration I excel at creating clear, detailed, and concise documentation including user manuals, training manuals, system manuals, use case documentations, guidebooks, and company policy manuals in various industries. I work diligently to provide excellence in my professional endeavors and have gained reputation for my attention-to-detail skill, integrity, and results-driven work ethic.

    $33.33 /hr
    2,925 hours
    5.00
  2. Swati P.

    Swati P.

    Expert Business Analyst, CBAP, BA Trainer, Process Improvement, Agile

    India - Last active: 1 day ago - Tests: 13 - Portfolio: 10

    Seasoned Business Analyst and Certified Business Analysis Professional™ (CBAP®), Business Analysis Trainer and CBAP CCBA Trainer and practicing Process/BPM Consultant with extensive IT/Business experience across global clients from varied industries and size). Experience of working across many parts and cultures across the globe such as the U.S., U.K., India, Germany and Australia. Experience of training in Business Analysis and CBAP CCBA exam preparation. I have trained several batches (individuals or small batches) of students from the US, UK. I have also trained large size batches from multinational management consultancy and technology services. My objective is to continue excelling as Senior Business Analyst/Consultant while adding value to my clients during various phases of a project such as: • Extensive interaction with key stakeholders like users, senior leaders and vendor representatives. • Keeping tabs on governance/quality of organization-wide RFPs/requirements from various application domains, while functioning as the lead on requirements management process team • Active participation and contribution in stream leader meetings • Planning and actively participating in various workshops on solution concepts, scope, requirements analysis and detailed level functional requirements, gap analysis and design • BPA (Business Process Analysis) and improvement. Creation of As-Is end-to-end process maps highlighting the key processes, data(domain) models, rules and improvement opportunities • Creation of extensive documentation of requirements (new/enhancements) in the form of data and business process models, dashboard designs, use cases, user interface models (wireframes/mock-ups) or screen definitions, worksheets containing critical information like user groups and performance requirements • Assisting IT staff (including outsourced teams) in technical design, testing strategy, test case reviews/testing/QA. Creation of acceptance tests on behalf of business teams • Active participation in overall project planning, status tracking, document control, traceability and post closure activities • Extensive QA/testing and reviews of partner integration B2B transactions (data) to ensure those are per specs • Creating Message Implementation Guides (MIGs) for various interfaces including critical business processes related to Advance Shipment Notice (ASN/ 3B2) and Milestone updates (3B3)s • Designing client specific BPM Methodology based on industry best practices • Training and mentoring in the area of Business Analysis, CBAP-CCBA exam preparation, BPM/BRMS, Quality guidelines and process expertise. Successfully trained batches in the US, Canada and India • Member of Business Process and Data CoE (Centre of Excellence) team for a top tier client’s eBusiness team Professional Highlights: • Over the past 17 years , I have worked in all stages of SDLC, using different methodologies such as waterfall, agile, incremental. During all these years, I have contributed in wide variety of engagements as Business Analyst. I have in depth knowledge of BABOK framework. • I have specialized expertise in process improvement areas such as Business Process management Systems(BPMS), Business Activity Monitoring (BAM), Business Rules management Systems (BRMS), EAI and B2B based integrations. • I have worked with several US, UK and Australia based MNCs (such as Motorola, Genworth Financial, Capital One, British Telecom to name a few) on various IT engagements. While building my career expertise, I have lived and worked in India, U.S., Australia, U.K. and in Germany. As part of my odesk based consulting I have worked with several diversified clients located across U.S. Canada, Australia, Sweden and Dubai. • I have wide variety of business domain experience such as end to end Supply Chain, Trading, Insurance, Risk, Telecom, Performance Monitoring, in general web based systems, and ERP processes related to Sales, Inventory, Purchase and Logistics. I have also worked in the same role with small scale businesses as well, plus I have experience creating a small b2C online business setup. • Come from very strong technical and engineering background. Primary specialties include cloud computing, SOA and web-services, J2EE, client-server, .NET • I am certified NLP Practitioner from Australia and have skills to train/coach on the same as well. • Last but not the least- I have worked with global teams in completely remote model or partly remote model successfully for almost 5 years altogether. I have managed to do so successfully with regular communication and sharing updates, using remote access tools such as VPN, skype, teamviewer, GotoMeeting, WebEx along with appropriate preparation for the meetings and presentations. And yes, of course with help of great teams I have worked with.

    $45.00 /hr
    1,710 hours
    4.99
  3. Ben W.

    Ben W.

    Project & Continuous Improvement Manager

    Thailand - Last active: 16 hours ago - Tests: 6

    I am an experienced continuous improvement and project manager who can help you deliver successful projects on time and under budget. I believe clear and effective communication is key to any project, and promise to do so early and often. I specialise in leading projects, improving processes and helping businesses increase productivity. I have frequently exceeded customer expectations on numerous projects with budgets up to a million dollars. I have a solid command of Six Sigma and lean continuous improvement methodologies; using MS Project, Visio and Excel to advanced levels. My work experience includes 3M UK, a blue chip company which manufactures products for specialist applications, Mars Drinks, a market leader in manufacturing and Asda / Wal-Mart, an internationally renowned logistics and retail organisation.

    $35.00 /hr
    443 hours
    5.00
  4. Marc B.

    Marc B.

    Sr. IT/Software Development (Project) Management

    Italy - Last active: 16 hours ago - Tests: 10

    - Sr. QA Engineer - Sr. Project / Program Manager / Scrum Master - Sr. Business Consultant After years of experience in Management in both the Software Development and IT industry, I want to expand my horizon at my level of expertise. I'm more geared towards management of technical staff and/or projects. In this setting I have experience in a lot of different specialties (QA, Customer Support, Web Development, Development, IT, Production, Client Management, and others). I'm comfortable in a lot of environments, but I like to be able to use my own management style that is more aimed in managing through positive experiences, openness and coaching and training. I'm definitely not a supporter/believer of managing with an iron fist. My main aim is always to create a positive and productive environment in which people can feel happy and flourish, as opposed to being stressed and strained. I learn quickly and I'm flexible and precise in my work. I have experience with multiple cultures and am a good communicator. For details on my experience, see my LinkedIn profile at: http://it.linkedin.com/pub/marc-baas/19/825/96b/

    $50.00 /hr
    5,290 hours
    5.00
  5. James H.

    James H.

    Program Manager, Proposal Writer and Strategic Thinker

    Thailand - Last active: 16 hours ago - Tests: 7

    Proposal Lead and Writer, Cost Savings Technologist, Project Manager, Project Planning and Strategic Thinker. Business and Executive mentoring, personnel development and trainer. Consultancy services including: • Commercialization and Innovation • Business Transformation and Planning • Business growth strategies and development • Project Management • Risk Identification and mitigation planning • Corporate Responsibility and Sustainability • Business Capture Management • Proposal Architecting and Writing I am a recently retired experienced Senior Program Manager with over 30 years experience in the Aerospace and Defense Industry looking to help others with their projects. Specializing in program management, technical management and subcontract management team leadership. I have led program management development programs that has trained and certified program managers for large aerospace company. I have led large proposal teams for management and cost volumes for proposals with value greater that $250M USD. Relevant background and program experience in defining and managing the work scope for subcontracts and teammates in large distributed development environments. Strong managerial skills with proven success in project definition, project planning, negotiation and execution Earned Value Management Systems. I am a proven highly effective team leader with excellent interpersonal, coaching and mentoring skills, communication, and team building skills. I am an experienced and trained Black Belt-Six Sigma Facilitator. As my profile shows I currently have oDesk contracts with five major IT companies that utilize my skills and expertise to assist with project management and proposal writing consultancy. I had a past client who has left me somewhat questionable feedback due to unhappiness he experienced. I learned from this experience to only communicate with the hiring client on proposal requirements. He had delegated daily communications with an employee of his who provided conflicting guidance. I followed his employee's guidance, which wasn't the strategy that the hiring client had. Let these four active oDesk contracts and my past experiences be your guide on my abilities and experiences. Linked In Profile: http://www.linkedin.com/in/jhoxsie

    $33.33 /hr
    1,550 hours
    4.95
  6. Kent Bell

    Kent Bell

    IT Service Management Consultant and Translator

    Netherlands - Last active: 09/24/2013 - Tests: 2

    I am an internationally-experienced and knowledgeable analyst and manager with more than 12 years working in world-class internet and financial companies in IT operations, quality management, outsourcing and ITIL Service Management. I am also fluent in English (native) and Dutch (NT2-II). I am available for IT projects, process improvement consulting, and translation services. I look forward to helping you serve your customers better!

    $38.89 /hr
    10 hours
    4.98
  7. Sherrie Chastain

    Sherrie Chastain

    Google Domination SEO Expert & Traffic Generation Specialist

    United States - Last active: 03/03/2014 - Tests: 3 - Portfolio: 7

    I am an ambitious, highly motivated, positive self-starter that is goal and results oriented. I have excellent work ethics due to my strong organizational skills, attention to detail and passion for success in business. I love challenges and will put forth any amount of effort that it requires to master the challenge at hand. I am able to multi task and can see the overall picture in any given situation to get to the underlying issues for quick decision making. I have spent the past 10 years becoming an expert SEO Specialist which can easily be seen by typing my name "Sherrie Chastain" into Google where you will find pages of articles, press releases, social media posts and websites that I have created. I create, design and manage SEO optimized websites including ecommerce websites plus Google compliant landing pages. I also create a variety of different types of SEO mobile websites. Once their online presence is complete I follow up with either creating and implementing successful Internet marketing campaigns or train the businesses and their staff to implement these campaigns in-house. My Skills include but are not limited to: 1) On and off page SEO 2) SEM and paid online advertising 3) Online and offline press release creation and submission 4) Social media marketing 5) Email and newsletter marketing 6) Loyalty program creation and implementation 7) Branding campaigns 8) Reputation management 9) Text, banner and media advertising 10) PURL postcard marketing 11) Video and podcast creation and marketing campaigns 12) E-book and white paper campaigns 13) Split and variable testing for higher conversion rates to increase ROI 14) Analyze linking structure for increased traffic flow 15) Analytics programs and webmaster tools installation for evaluation of statistics 16) Identify additional revenue streams to increase profitability 17) Campaign creation targeted to increase frequency and amount of purchase 18) Real time traffic analysis for moment of truth strategy implementation 19) Proximity Marketing creation and implementation using mobile devices I look forward to helping you achieve your goals.

    $177.78 /hr
    2,377 hours
    5.00
  8. Ryan Michael

    Ryan Michael

    MBA / PMP / Technical Writer / Siebel Certified Consultant / MCDBA

    United States - Last active: 3 months ago - Tests: 4

    A 15+ year IT industry veteran; I hold a bachelor of science in Information Systems and an MBA from the Kennesaw State University - Coles College of Business. I'm a certified project manager (PMP), a Siebel certified consultant, and previously obtained my MCDBA and A+ certifications. I have a plethora of IT experience including technical support & training, database administration, coding (Siebel & .NET), web design (PHP & CSS), business analysis, technical writing, and project management. I've led global CRM/ERP implementations and have been responsible for project budgets up to $2.6 million.

    $50.00 /hr
    0 hours
    5.00
  9. Valerie L.

    Data Analyst & Process Improvement Specialist

    United States - Last active: 07/30/2013 - Tests: 4

    I have an undergraduate degree in Civil Engineering and an MBA. I spent 5 years working as a bridge designer/structural engineer and 4 years doing process improvement, six sigma, and data analysis at a bank. I have strong analysis, process modeling, project management and writing skills. I am very comfortable using the Microsoft suite, specifically Word, Excel, Powerpoint and Visio. I am also skilled at creating graphs and charts to deliver your data concisely to your audience.

    $55.50 /hr
    814 hours
    5.00
  10. Teri M.

    Senior Business Analyst (CBAP), Project Manager (CAPM)

    Canada - Last active: 04/30/2014 - Tests: 2

    MA in Communications and Technology. Hold CBAP and CAPM designations, as well as business process management specialist (bpmS) and an enterprise content management practitioner (ecmP) certifications. My areas of expertise are: critical thinking and situation analysis, process evaluations and improvements, project management and coordination, technical and business writing, requirement elicitation and analysis, and solution validations. I have experience with a variety of ECM platforms such as SharePoint and Oracle UCM, and a variety of management tools such as BaseCamp and MS Project. I've also worked for many years with ERP systems such as PeopleSoft, Oracle, and SAP. All projects involved business process work, in terms of mapping, modeling, and/or re-engineering.

    $66.67 /hr
    6 hours
    4.85