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Process improvement Job Cost Overview

Typical total cost of Upwork Process improvement projects based on completed and fixed-price jobs.

Upwork Process improvement Jobs Completed Quarterly

On average, 7 Process improvement projects are completed every quarter on Upwork.

7

Time to Complete Upwork Process improvement Jobs

Time needed to complete a Process improvement project on Upwork.

Average Process improvement Freelancer Feedback Score

Process improvement Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: August 1, 2015

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  1. Sally William Ibrahim Awad

    Sally William Ibrahim Awad

    Scrum Product Owner, Solution Architecture & Lean Process Improvement

    Egypt - Tests: 9 - Portfolio: 9

    19+ years of proven experience in both IT solutions project and product management. Including: 5+ years as Agile Scrum Product Owner. Focus on building IT systems solutions to improve business efficiency and productivity, working closely with the client to examine existing business models. processes and flows of data, discussing the opportunities for improvements with the client, and designing the suitable software solution that satisfy the business needs. Ability to use both Agile or Waterfall methodologies for managing Software Development Cycle with a wide variety of tools. Extensive experience in managing software development cycle ( + 85 Projects) for SaaS, web, mobile, and desktop devices in various Business sectors with proven Leadership skills and motivating teams to achieve projects and business objectives. Equipped with Lean Six Sigma Black Belt Professional certificate with extensive experience in business process modeling , documentation ,assessment, reengineering/ improvement, and automation . I believe that may strengths are customer focus ,achieving open communications, maintaining positive relationships, converting conflict and challenge into success, facilitating consensus and commitment, ensuring accountability, promoting progress and feedback, and expanding and adapting agile techniques for maximum effectiveness – all of the above while working with culturally diverse teams, since it is my believe that diversity is a strength. I am a modeler of business processes using the process/workflow software to create process models which can be simulated, analyzed, and even executed directly by the business,helping the business executives in decision making by modeling/simulating “what-if” scenarios. I am usually perform the following on any traditional software development project: 1. Scope the system. Work with key project stakeholders and business people to formulate and communicate the business vision for the project, map out initial requirements and the scope of the project. 2. Interpret business Processes and needs. work with project stakeholders to translate their requirements into something that developers can understand as well as to translate the resulting questions that the developers have into something the stakeholders can understand. 3. Translate technical issues. Breaking down technical and architectural complexities so that project stakeholders can easily understand any issues that crop up. Explain what the developers are doing and why they need to do it, including explanations. 4. Spell out the project details and requirements. work with project stakeholders to identify, model and then document their requirements and business domain details. 5. Test and validation. Work with project stakeholders to validate their requirements and analysis models via techniques such as reviews, walkthroughs and play acting,writing user acceptance test (UAT) cases and be a liaison between project stakeholders and testing team during UAT. 6. Represent project stakeholders throughout the process. the developers treat the BSA as the 'customer' from which requirements, domain information and business priorities are provided. The BSA, in turn, will work with the stakeholders to obtain information and to verify decisions. My responsibilities are to: 1- Identify and model process requirements using Visio , Itp-commerce and I grafx tools 2- Identify and model data requirements 3- Identify business rules requirements ; and test requirements which includes many levels of testing. 4- Manage requirements 5- Help scope the project 6- Write use cases 7- Improve business processes 8- Design screens (or prototypes) 9-Write system technical specifications 10- Determine benefit/cost 11- Lead and manage projects Skills and Competencies · Strong writing skills · Strong logical and analytical skills · Excellent oral and written communication skills · Proficient skills in process and project management Using Agile and Scrum Methodologies · Practical knowledge of Scrum ,Six Sigma, Lean or other process improvement methodologies · Proficient System Analysis and Critical thinking skills · Strong knowledge of industry best practices · Proficient PC skills · MicroSoft Word .Excel, PowerPoint & MicroSoft Project · Database applications like Access, SQL · Strong knowledge of Screen Mockups like Balsamiq, Visio, Smartdraw · Excellent customer service skills · Strong presentation skills Please Review also My LinkedIn Profile :http://eg.linkedin.com/pub/sally-william/22/b84/9bb

    $38.89 /hr
    3,870 hours
    4.90
  2. Sudipta Choudhury

    Sudipta Choudhury

    Project (PMP)/Program/Business Manager, Content Writer/Manager

    India - Tests: 3 - Portfolio: 2

    Having varied experience for 24 years in - Information Technology projects and non-IT companies covering a wide range of domains - manufacturing ( electronic and hitech products), media, telecom,finance & taxation, healthcare, intelligent transportation, telecom, utilities (power), FMCG & Sales, Retail & Distribution, I have developed expertise in: 1) Project and Program Management 2) Technical article and content delivery ( requirement specifications, design, user guides and manuals, test cases and plans, technical news items and opinionated writing) 3) Presales ( proposals and bid management), Marketing Collaterals, Go-To- Market Strategy for different technical domains, Business planning & management 4) Process documentation / standards - involved in CMMI, ISO-27001, SSAE- 16 and proprietary standards of leading software companies 5) Product Development, Delivery Management and Practice Development My projects have won a number of awards, e.g Global Best of the Best Award from one US Based Auto Giant. I have worked for a range of clients on a full time basis from startups to very large MNCs across North America, Europe, Asia and Africa. My paper on Project Management has been published in the International Project Management Conference held at Bangalore in 2008. Also, I am a Graduate Engineer with MBA from prestigious institutes in India (SVNIT and IIM Bangalore respectively), PMP and ITIL certified . I am a regular contributer to content for the company's website, technical content, and RFI responses or proposals and a editor for content . I also publish articles and blogs to different websites and blog sites.

    $27.78 /hr
    17 hours
    4.10
  3. Sandeep Shede

    Sandeep Shede

    Business consultant, Strategist, Researcher Writer

    India - Tests: 25 - Portfolio: 2

    I am having more than 8 years of Business consulting, Corporate & Marketing strategy development and Market research experience. Academically I am qualified with Bachelor of Engineering (Electronics) , MBA (Marketing), PhD (International Business). I offer 100 percent commitment to excellence, innovation, perseverance and the most important undying attention to customer needs. My key performance Indicator on www.elance.com, 58 skill test cleared 11 groups joined 783 out of 72847 in sales and marketing, as on 29 July, 2015. I am seasoned Management & Marketing strategist focussed on International business research. I have worked for clients across geographies with focus on U.S., Middle East, Africa, and Europe. I am focused on end end management services to clients from varied industry vertical. I am a keen communicator, and have analytical and problem solving abilities. Worked in market research, business modelling, data interpretation, data analysis, business development in varied industry verticals. Key performance indicator for me are top down approach with uniqueness in idea generation and execution. CORPORATE & BUSINESS STRATEGY: The Development of Corporate and Business strategy to take on the competition that improve the Key Performance Indicators to propel the profit. Strategic solutions with sustainable business plan for your ongoing growth offered are clear, robust and easy to implement. Managed and executed strategy and due diligence projects, market sizing, market entry, target screening and identification, competitor benchmarking, M&A strategy, and business/financial analysis. Conducting research for preparing reports comprising of market trends, company profiles, feasibility / financial reports, ad-hoc research, PoVs, Benchmark studies. Ensure client-ready deliverables ENTREPRENEURS & MICRO BUSINESSES OWNERS BUSINESS DEVELOPMENT : Start-ups need unique strategic business plans that differ from well established competitors. I create unique solutions well analysed from the vision, SWOT and Market analysis. BUSINESS PLAN DEVELOPMENT: I Develop business plans to secure investment from the big quality investors worldwide with the emphasis on the business fundamentals, growth expectations and overall Market scenario worldwide. Quantitative analysis was adopted to forecast the future cash flow, its optimization and profit maximization inputs. BUSINESS COMMUNICATION: I create Business Communication plans and content to tackle the queries raised by the internal stakeholders and the external media agencies. it was done in more professional manner by adopting the ethical standards. BRANDING + ADVERTISING SOLUTIONS: - Business vertical / Company / Product / Service / Brand Naming - Company Logo Development suggestions - Tag Lines / Slogans - Brand consulting - Print and online advertisement content development TRADITIONAL + DIGITAL MARKETING SOLUTIONS: - Sales Letters - Sales and Marketing Copy writing - Customer loyalty engagement - Email Campaigns design and execution - Pay-Per-Click (PPC) - Google AdSense / AdWords - Blogging content development and execution - Social Media Marketing - Mobile Advertising, SMS and Short code, long code engagement strategies - End to end Marketing Plans

    $11.00 /hr
    0 hours
    5.00
  4. BEAUTY VERMA

    BEAUTY VERMA Agency Contractor

    PMP- Project Manager, PMO - Consultant, Business Services Consultant

    India - Tests: 2 - Portfolio: 6

    I am a PMP certified Project Manager and Consultant. I have attained training in courses like ITIL V3 and Six Sigma Green Belt. I am an ISO certified auditor as well. I have rich experience of more than 12 years in managing projects and Quality, implementing projects and processes, designing workflows and implementing tools post analysis, in the IT sector. As a consultant of Project and Process Management, I have handled as many as 4-5 full cycle organizational implementations till date, in addition to managing projects. Drawing frameworks for processes and workflows, that best suit the company/projects as per their given requirements and implementing the same with documentation is one of my forte'. I have performed SAAS based, ITIL based and PMP based project implementations so far. In addition, I also perform business services consulting for my clients. I assist them by helping them lay out their business requirements with a clear approach and strategy, and help them procure services/clients/vendors after thorough analysis and evaluation. I have managed to close successful deals and provide a transparent mediator support for business coordination between two parties. I invite you to share your portfolio or business need, if you are in need of finding and evaluating a vendor to perform services for you, or if you need to have project management coordination performed in an organized manner while selling your products or your services(any technology), or, get in touch if you need a Project Management Consultant or a PMO.

    Associated with: Quality Legends

    $35.00 /hr
    854 hours
    5.00
  5. Patricia N.

    Patricia N.

    International Engineer

    France - Tests: 18 - Portfolio: 1

    I have a strong technical background (french-spanish engineer) that I have completed with studies and a professional experience in strategy, marketing,project management and internal auditing of processes and organisations. I like to combine my technical background (knowledge of processes, strong analysis skills) with commercial activity, customer and / or products orientated. I am well organised, I have lived in different countries and time management has no secrets for me! Looking for an international environment (use of different languages), dynamic and exciting attchments allowing me to develop myself in different areas and giving me enough flexibility to be mom of 2!

    $20.00 /hr
    161 hours
    5.00
  6. Genold Banares

    Genold Banares

    G-Tech Solutions

    Philippines - Tests: 3 - Portfolio: 1

    Motivated and Technically Inclined, IT professional with solid experience in delivering technical solution through translation of functional requirements into system design or programming. Prepares technical specifications or documents. Facilitates data migration. Ensures quality software prior to deployment. Flexible, hardworking and competent with demonstrated ability to easily bridge cultural differences. Thrive in pressure and deadline-driven environments. Excellent communication and team-building skills.

    $6.00 /hr
    47 hours
    0.00
  7. JAMES PATRICK ARGAO

    JAMES PATRICK ARGAO Agency Contractor

    14 Years Work Experience. CSR, Data Entry/Mining, Virtual Assistant

    Philippines - Tests: 9

    I am James Patrick Argao, my friends call me Patrick, from Philippines. I have been working for 14 years. My work experiences includes: 1. Customer Service, 2. Business Process Analysis, 3. Proofreading, 4. Virtual Assistance, 5. Executive Assistance, 6. Training 7. Quality Assurance 8. QMS Document Controller For the past 2 years, I had worked in Malaysia and Singapore acting as the Executive Assistant to the CEO/Managing Director respectively. I am always excited and eager to work with CEO's/MD's as I get to acquire a lot of valuable learning from them. It helped me become more mature both professionally and personally. I take pride being able to act as a helping hand to my clients. I am very meticulous when it comes to details. I ensure that tasks are done efficiently and always on time. It is my devotion to always be initiative in doing and learning things. Teach a man to fish and you feed him for a lifetime. Learning how to manage my time to be able to fully maximize my talent and resources. I believe my English fluency and grammar is good, i.e., able to communicate directly with native Americans. Of my 14 years work experience, 8 years of it is Customer Service (voice). I have done customer service for: 1. Bank 2. Online Reseller 3. Accounting Consultancy 4. Printer manufacturer 5. Telecommunications My Home-based (Upwork) work experiences are: 1. Team Lead for a service geared towards blogger & influencer outreach company. (On-going) 2. Virtual Assistant (On-going, project based) 3. Virtual Assistant (On-going, project based) 4. List creator (On-going, project based) I am a very fast learner and is always curious and hungry to learn new things and ways on how I can better serve by clients. I am very good when it comes to multi-tasking. I have been using Microsoft Office applications for 14 years. Having been worked as a Business Process Analyst for 6 years, I believe I would be a good fit to do reports, pivoting and graph/pie charts. Searching in Google for me is as simple as counting 1, 2, 3. I am very versatile and savvy when it comes to searching and acquiring information from Google. I have learned by myself search syntax on how to maximize Google Search capability. This is a very valuable skill I can share to shorten the time of pulling up information from Google. I can type 69 words per minute. I am confident that my experiences will be an asset to the business' goals and objectives. I am positive the skills and knowledge I have learned and acquired from these experiences would be beneficial for me to perform the job efficiently. I do not just rely on what is being taught to me rather I make it a point that I do research to gain more information on what is the job all about and what needs to be done. I get things done before the deadline efficiently not jeopardizing the quality. I am up to any challenges and responsibilities that may arise. I am open to working long hours and very open to any changes. Et. al., 1. Internet Connection: DSL 5 mbps.

    Associated with: Virtual Freelance Solutions, F.I.R.M Solutions

    $5.00 /hr
    1,129 hours
    4.47
  8. Irene DeLaGarza

    Irene DeLaGarza

    Technical Writer | Industrial Engineer | Operations Manager

    United States - Tests: 9 - Portfolio: 1

    Experienced manager with a Master's Degree in Business Administration and a Bachelor's Degree in Industrial Engineering. Expert in documenting process manuals, business processes, standard operating procedures and user guides. * Procedure and Instruction Manual Documentation * Use Case Documentation * Editing, Formatting and Designing Guidebooks, User Manuals, and eBooks * Operations and Team Management * Chargeback and Dispute Management * Business Support Management * Kaizen, 5S, Process Improvements, Cost Savings * Call Center Management * Project Management * Customer Service * Office Administration * Regression Testing I excel at creating clear, detailed, and concise documentation including user manuals, training manuals, system manuals, use case documentations, guidebooks, and company policy manuals in various industries. I work diligently to provide excellence in my professional endeavors and have gained reputation for my attention-to-detail skill, integrity, and results-driven work ethic.

    $33.33 /hr
    3,462 hours
    4.95
  9. Kale Nostrand

    Kale Nostrand

    Freelance SEO/SEM * Webmaster * Account Manager * Data Analyst

    United States - Tests: 2

    Multifaceted, efficient & reliable manager of projects, accounts and escalations with extraordinary interactive people skills, intuitive customer service and 100% resolution via management or coordinator roles across consumer and B2B entities. Cultivate, fortify and validate multiple technical skills including SEO, SEM, webmaster, web analytics, data analysis and a wide range of technical support topics. Consistently and creatively, execute strong leadership abilities within diverse groups as well as facilitate all affairs cross-functionally & cohesively.

    $27.78 /hr
    120 hours
    4.85