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Process improvement Job Cost Overview

Typical total cost of Upwork Process improvement projects based on completed and fixed-price jobs.

Upwork Process improvement Jobs Completed Quarterly

On average, 8 Process improvement projects are completed every quarter on Upwork.

8

Time to Complete Upwork Process improvement Jobs

Time needed to complete a Process improvement project on Upwork.

Average Process improvement Freelancer Feedback Score

Process improvement Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: July 1, 2015

Popular Process improvement Searches

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  1. Patricia N.

    Patricia N.

    International Engineer

    France - Last active: 9 days ago - Tests: 18 - Portfolio: 1

    I have a strong technical background (french-spanish engineer) that I have completed with studies and a professional experience in strategy, marketing,project management and internal auditing of processes and organisations. I like to combine my technical background (knowledge of processes, strong analysis skills) with commercial activity, customer and / or products orientated. I am well organised, I have lived in different countries and time management has no secrets for me! Looking for an international environment (use of different languages), dynamic and exciting attchments allowing me to develop myself in different areas and giving me enough flexibility to be mom of 2!

    $20.00 /hr
    122 hours
    5.00
  2. Tiffany M Harris

    Tiffany M Harris

    Talent and Training Professional

    United States - Last active: 13 days ago - Portfolio: 1

    Highly accomplished Training professional with extensive industry and consulting experience. Excels at Human Resource and Training activities such as interviewing, reviewing and critiquing resumes, and identifying top talent; creating and delivering training materials to include: training presentations, User Guides, Facilitator Guides, and Job Aids using Word, PowerPoint, Prezi, and Captivate.

    $60.00 /hr
    66 hours
    4.03
  3. Genold Banares

    Genold Banares

    G-Tech Solutions

    Philippines - Last active: 24 days ago - Tests: 3 - Portfolio: 1

    Motivated and Technically Inclined, IT professional with solid experience in delivering technical solution through translation of functional requirements into system design or programming. Prepares technical specifications or documents. Facilitates data migration. Ensures quality software prior to deployment. Flexible, hardworking and competent with demonstrated ability to easily bridge cultural differences. Thrive in pressure and deadline-driven environments. Excellent communication and team-building skills.

    $6.00 /hr
    47 hours
    0.00
  4. Rick Cabrera

    Rick Cabrera

    QA Tester, Lead and Business Analyst (SCRUM, Agile, Waterfall)

    Nicaragua - Last active: 19 hours ago - Tests: 6 - Portfolio: 11

    Hello - My name is Rick Cabrera. I am a QA professional with over 10 years of experience, I have utilized Agile, SCRUM and Waterfall QA Methodologies - I have a strong understanding of the SDLC and I have experience testing software including Java Web applications, C# Applications, .NET, PL/SQL, API, Blackbox, Workflows, 1x1 calls, B2B, B2C, Mobile Applications, Mobile Web, XML testing and proprietary systems testing. I am bi-lingual and well versed in English and Spanish (english is my native language). I have experience with manual and automated testing. I have worked at various large entities in various roles within QA including tester, business analyst and QA Lead. In my roles as a lead I was in charge of handling the complete QA process for projects assigned to me including verification and functionality of all new requirements and ensuring that the product delivered met all the guidelines set forth in any project definition document or business requirement document. This also included team management and providing metrics to Project Managers or QA Management. During my roles in testing I have verified systems that served 15 million customers including systems supporting government agencies and medical companies. I have released over 30 projects in my role in QA which has introduced many new technologies, brands, automation and various innovations which have impacted customers directly and indirectly. The introduction of automation to Customer Service Centers has reduced call rates, in one instance (TracFone Automated Self-Healing) an estimated 60,000 cases were resolved within the first 15 minutes of the systems release, 60,000 calls eliminated in 15 minutes. I posses a high level of adaptability to new software languages and technologies. I am a quick worker and am very thorough and analytical when it comes to any work that I do. I am also very proactive and will provide feedback and recommendations when it comes to requirements or UI design. If you need anything specific especially related to Software Quality Assurance please be sure to look through my resume, my projects and my references. References can be found on my LinkedIn Page http://www.linkedin.com/in/rickcabrera

    $20.00 /hr
    1,347 hours
    0.00
  5. Irene DeLaGarza

    Irene DeLaGarza

    Technical Writer | Operations Manager

    United States - Last active: 19 hours ago - Tests: 9 - Portfolio: 1

    Experienced manager with a Master's Degree in Business Administration and a Bachelor's Degree in Industrial Engineering. Expert in documenting process manuals, business processes, standard operating procedures and user guides. * Procedure and Instruction Manual Documentation * Use Case Documentation * Editing, Formatting and Designing Guidebooks, User Manuals, and eBooks * Operations and Team Management * Chargeback and Dispute Management * Business Support Management * Kaizen, 5S, Process Improvements, Cost Savings * Call Center Management * Project Management * Customer Service * Office Administration * Regression Testing I excel at creating clear, detailed, and concise documentation including user manuals, training manuals, system manuals, use case documentations, guidebooks, and company policy manuals in various industries. I work diligently to provide excellence in my professional endeavors and have gained reputation for my attention-to-detail skill, integrity, and results-driven work ethic.

    $33.33 /hr
    3,299 hours
    4.95
  6. Swati P.

    Swati P.

    Expert Business Analyst, CBAP, BA Trainer, Process Improvement, Agile

    India - Last active: 30 days ago - Tests: 13 - Portfolio: 10

    Seasoned Business Analyst, Certified Business Analysis Professional™ (CBAP®), Business Analysis Trainer and CBAP CCBA Trainer and practicing Process/BPM Consultant with extensive IT/Business experience across global clients from varied industries and size). Experience of working across many parts and cultures across the globe such as the U.S., U.K., India, Germany and Australia. I have trained several batches (individuals or small batches) of students from the US, UK and India. I have also trained large size batches from multinational management consultancy and technology services. My objective is to continue excelling as Senior Business Analyst/Consultant while adding value to my clients during various phases of a project such as: • Extensive interaction with key stakeholders like users, senior leaders and vendor representatives. • Keeping tabs on governance/quality of organization-wide RFPs/requirements from various application domains, while functioning as the lead on requirements management process team • Active participation and contribution in stream leader meetings • Planning and actively participating in various workshops on solution concepts, scope, requirements analysis and detailed level functional requirements, gap analysis and design • BPA (Business Process Analysis) and improvement. Creation of As-Is end-to-end process maps highlighting the key processes, data(domain) models, rules and improvement opportunities • Creation of extensive documentation of requirements (new/enhancements) in the form of data and business process models, dashboard designs, use cases, user interface models (wireframes/mock-ups) or screen definitions, worksheets containing critical information like user groups and performance requirements • Assisting IT staff (including outsourced teams) in technical design, testing strategy, test case reviews/testing/QA. Creation of acceptance tests on behalf of business teams • Active participation in overall project planning, status tracking, document control, traceability and post closure activities • Extensive QA/testing and reviews of partner integration B2B transactions (data) to ensure those are per specs • Creating Message Implementation Guides (MIGs) for various interfaces including critical business processes related to Advance Shipment Notice (ASN/ 3B2) and Milestone updates (3B3)s • Designing client specific BPM Methodology based on industry best practices • Training and mentoring in the area of Business Analysis, CBAP-CCBA exam preparation, BPM/BRMS, Quality guidelines and process expertise. Successfully trained batches in the US, Canada and India • Member of Business Process and Data CoE (Centre of Excellence) team for a top tier client’s eBusiness team Professional Highlights: • Over the past 17 years , I have worked in all stages of SDLC, using different methodologies such as waterfall, agile, incremental. During all these years, I have contributed in wide variety of engagements as Business Analyst. I have in depth knowledge of BABOK framework. • I have specialized expertise in process improvement areas such as Business Process management Systems(BPMS), Business Activity Monitoring (BAM), Business Rules management Systems (BRMS), EAI and B2B based integrations. • I have worked with several US, UK and Australia based MNCs (such as Motorola, Genworth Financial, Capital One, British Telecom to name a few) on various IT engagements. While building my career expertise, I have lived and worked in India, U.S., Australia, U.K. and in Germany. As part of my odesk based consulting I have worked with several diversified clients located across U.S. Canada, Australia, Sweden and Dubai. • I have wide variety of business domain experience such as end to end Supply Chain, Trading, Insurance, Risk, Telecom, Performance Monitoring, in general web based systems, and ERP processes related to Sales, Inventory, Purchase and Logistics. I have also worked in the same role with small scale businesses as well, plus I have experience creating a small b2C online business setup. • Come from very strong technical and engineering background. Primary specialties include cloud computing, SOA and web-services, J2EE, client-server, .NET • I am certified NLP Practitioner from Australia and have skills to train/coach on the same as well. • Last but not the least- I have worked with global teams in completely remote model or partly remote model successfully for almost 5 years altogether. I have managed to do so successfully with regular communication and sharing updates, using remote access tools such as VPN, skype, teamviewer, GotoMeeting, WebEx along with appropriate preparation for the meetings and presentations. And yes, of course with help of great teams I have worked with.

    $45.00 /hr
    1,742 hours
    4.99
  7. David A.

    $16.67 /hr
    1,126 hours
    4.93
  8. Mary T.

    Mary T.

    Expert Writer-Editor-Proofreader / Financial Services SME

    United States - Last active: 1 month ago - Tests: 5

    A proven Native English professional looking for an opportunity to assist you by using the knowledge, skills, and abilities developed over a successful 30-year career . I previously performed in highly-visible management and subject matter expert (SME) positions that required research, writing, proofreading, fact checking, and editing technical and non-technical material. I have extensive experience working effectively in a remote environment. I have technical expertise in the bank/financial services industry and a deep and broad understanding of private business, government, and quasi-government activities. Some examples of past responsibilities are: * Authored a monthly column for national trade magazine. * Served as Managing Editor of a bi-monthly corporate newsletter distributed to thousands of clients, industry partners, trade organizations, and federal and state regulators. * Served as singular SME, course development consultant, and newsletter copywriter for a client providing training modules to banks, credit unions, and other financial services companies. This position required distilling convoluted, complex regulatory announcements and publications to straightforward, understandable messages. Applied APA writing standards. * Created and edited written communications to ensure consistency of style, accuracy of content and overall editorial quality. Applied the highest standards of spelling and punctuation and made effective and concise suggestions to improve deliverables. Managed and exceeded expectations for timing and quality of deliverables. Types of written documents included, but were not limited to:  Training modules; Internet websites;  Regulatory summaries;  Federal Reports of Examination (ROE);  Customer service scripts and advertising;  Policies and technical procedures;  Briefs, summaries, and reports to executive management;  Executive presentations; and,  Engagement proposals and contracts.

    $50.00 /hr
    25 hours
    4.82
  9. Kale Nostrand

    Kale Nostrand

    Freelance SEO/SEM * Webmaster * Account Manager * Data Analyst

    United States - Last active: 3 days ago - Tests: 2

    Multifaceted, efficient & reliable manager of projects, accounts and escalations with extraordinary interactive people skills, intuitive customer service and 100% resolution via management or coordinator roles across consumer and B2B entities. Cultivate, fortify and validate multiple technical skills including SEO, SEM, webmaster, web analytics, data analysis and a wide range of technical support topics. Consistently and creatively, execute strong leadership abilities within diverse groups as well as facilitate all affairs cross-functionally & cohesively.

    $27.78 /hr
    120 hours
    4.85