Lead-Generation Specialist,Telemarketer, Appointment Setting Expert.
I am the thoughtful experienced leader and a thought-leader in my field to research, envision, design and help build a white glove customer experience for global clients, within me I have an ability to do hard work in very crucial situation even in any kind of time.
I'm an excellent communicator with extensive customer service and support provided, a sales background and the ability to effectively present and advocate for my ideas.
My Past Responsibilities have diligently entailed, but not limited to, the following:
- Managing a strong team of telemarketers to take our Appts/Sales to the next level
- Collaborating effectively with product managers, customers, co-workers and e-staff
- Inspiring our team of telemarketers and team to be engaged, effective, and productive
- Recruited, trained and motivated a team of appointment setters and sales force
- Helped wherever there was a need or a gap to be filled
- Helped develop flexible ideas, plans and scripts to ensure a simple and consistent marketing and sales end result
- Have a solid philosopy and understanding of customers satisfaction and their needs
- Very passionate about creating a world-class experience that serves and delights the customers complete needs by listening and then providing a service they can utilize
- Discerned between solutions that provide real customer value, and ones that don’t
- Helped colleagues succeed -- we’re all in this together!
-5 Years Experience of Telemarketing plus Appointment Setting that equals Expert Customer Service & Sales Skills
-Deep experience in expert sales, telemarketing and appointment setting backed with a solid understanding of customer service best practices
- Natural leader, strong communicator, and insightful
- Proven experience connecting product goals to business goals
- Strong background in gathering complex business requirements and translating these into effective tools and communicating and presenting these results to customers
- Keen diplomacy aptitude based on listening, negotiating and collaborating within a broad team of strong personalities
- Experience coaching and mentoring others in techniques of telesales
- Entrepreneurial spirit and excitement around shaping the strategic thought of the company
- Spoken with a Neutral, non accent English