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Last updated: October 1, 2015
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Candice Aquino - Macalua

Candice Aquino - Macalua Agency Contractor

Proj Manager / Social Media Strategist / Seasoned Order Manager

Singapore - Tests: 5

I'm a Freelance Brand Manager and Social Media Strategist for Master of Muscle. I also work part time as a Virtual Assistant. Recently I started my own VA recruitment, training and consultancy called MC Solutions. I also have partnered with a friend in an event styling and coordination business called Mrs.Partymakers. Before working freelance, my last post was as Customer Engagement Management Advisor in Hewlett Packard. In my 8 years working in the corporate world I have build my background in Order Management, Customer Engagement, Vendor/Account Management and Business Management. Summary of Qualifications: *Over 8 years of experience in order management, vendor/account management and customer engagement. *Highly effective in promoting a positive, productive environment. *Good eye for detail; well organized, skilled in setting priorities. *Resourceful and self-confident; can get the job done, and do it well. *Strong interpersonal and communication skills. *Strong commitment, vision and leadership. *Well organized and focused in coordinating projects. *Strong analytical, writing and research skills. *Strength in analyzing, researching, organizing, and problem solving. *Equally effective working independently and in cooperation with others. *Innovative in designing and carrying out projects. *Highly motivated to achieve set goals. *Successful in mastering new skills through hands-on experience. *Sharp, quick learner; willing to get involved.

Associated with: Solution's Hub, Proverbs 31

100% Job Success
$13.89 /hr
1,556 hours

Naomi A.

Naomi A. Agency Contractor

Freelance Website Content Writing, Site Maintenance and Zendesk

Philippines - Tests: 6 - Portfolio: 2

I have been teaching Electronics Engineering subjects in three of the most prominent universities in the city. This job entails that I lead and supervise research undertakings in line with Electronics Engineering. I have written for the official newsletter of a professional organization and maintains an active participation in several online networking sites where I also publish pieces of my writing like essays and poetry. I have developed and maintained several websites for non-profit organizations using joomla, wordpress and html. I am continuously learning website administrative skills such as search engine optimization, backlinking and social media marketing. At present, I am a full time mother and tutor to my eight-year-old daughter, while making the effort to build and maintain a productive online career.

Associated with: Mindmine Computer Services and Consultancy

94% Job Success
$5.56 /hr
9,069 hours

Harold lee S.

Harold lee S. Agency Contractor

Expert Customer Service Representative | Zendesk | Live Chat | Email

Philippines - Tests: 5 - Portfolio: 7

I am a Professional Freelancer who has an advanced knowledge with Zendesk, ZaZaChat, ProvideSupport LiveChatInc, Click-or-Chat & LivePerson Chat Platform for 7 years. Answered Sales, Billing, Email, Technical Inquiries and Remote Desktop computers if necessary. Until this time, I am still providing good customer service and improving more the effective skills on how to deal with customers online, especially when giving satisfaction. My target is to provide extreme quality and great assistance with them.

Associated with: iDesk Connect

70% Job Success
$9.00 /hr
4,168 hours

Daniel M.

Daniel M.

Expert technical support

Kenya - Tests: 6 - Portfolio: 1

A talented professional with over 5 years of experience in service oriented positions. Excellent communication and organizational skills. Solution oriented with an emphasis in developing and simplifying procedures. I have experience working alongside Executives, Business Managers, Engineers and fashion designers which has allowed me the opportunity to manage increasing workloads with tight deadlines. I take time to carefully review each project before bidding, and I only accept projects that are a good match for my skills to ensure that you receive outstanding professional service. An experienced professional who is ready and able to assist with your projects so that you can focus on generating revenue. Please reach out to me, to discuss how we can work together to free up your time and help you achieve your goals. HIGHLIGHTED SKILLS - Project Management - Brand Creation & Management - Problem Solving - Business Development - Internet Marketing - Team Building & Management - Marketing Campaigns - Administrative Support - Creation of Excel Spreadsheets, PowerPoint, Microsoft Word - Listing management on BigCommerce, eBay and Amazon SERVICES OFFERED - Virtual Assistant - Customer Service - Executive Support - Project and Virtual Team Management - Brand Creation & Management - oDesk Recruiter / Hiring Manager - Mobile app development through the BiznessApps platform

100% Job Success
$11.11 /hr
8,440 hours

John Foote

John Foote

Zendesk Customer Support Specialist

United States - Tests: 8

I have over 20 years of customer service experience (email, IM chat, over the phone, and in person). For the past 6 years I have been using Zendesk, Ninjato, and other CRM software to offer users refunds; apply and cancel subscriptions; send individual emails; troubleshoot technical issues; resolve password requests; gather feedback, and address customer issues and questions. I also have significant experience using Skype, Microsoft Word, Microsoft Excel, Google Drive, Google Docs, Google Sheets, Google Hangouts, and GoToMeeting . Since 2008, I have become a seasoned pro at work-from-home customer support. I have a calm, professional demeanor and I am a capable multitasker. I am a quick learner and shoulder new responsibilities enthusiastically. I look forward to working with you as a customer service rep as well as your go-to-guy for any technical projects you might need assistance with.

40% Job Success
$20.00 /hr
1,356 hours

Shalom vanessa A.

Shalom vanessa A.

Virtual Assistant - e-mail support, customer service

Philippines - Tests: 6

I have worked as a Senior Tech Support Professional for a US based company for 14 years. I've handled email, chat and phone support for customer service, billing and tech. My tasks included quality assurance, training assistance, research and knowledgebase/script creation, data entries and real time work scheduler. I currently work as a virtual assistant where I handle customer support e-mails and social media. I enjoy organizing files, data entry and working on applications like Microsoft Word, Excel and Powerpoint. I am very interested about social media and am studying about the updates and how they affect customers and marketers. I am a well rounded and flexible VA and a very loyal contractor.

$5.56 /hr
3,343 hours

Shermie L.

Shermie L.

Rockstar Customer Support with Excellent Record

Philippines - Tests: 5 - Portfolio: 1

My goal is to work in an independent at home environment leveraging my personal abilities and strengths, augmented with the considerable experience and skills achieved through my relevant work history. In my experience as an administrative and customer support I have performed various administrative duties including both email and phone responsibilities.

98% Job Success
$6.67 /hr
4,189 hours

Ramone B.

Ramone B.

Ramone Berch

Jamaica - Tests: 9 - Portfolio: 1

Thank you for your interest. I am a hard working individual who has great time management, I am bit of a perfectionist and a fast learner with a strong educational background so I would only require minimum training. I am an ex-athlete but I still have a very goal driven mentality, I work well in groups as well as on my own and I always aim to get the job done above all else. I have an affinity for customer service, typing and data entry. Online Experience: -Handling Inbound and outbound calls -Handling email tickets via 'RhinoSupport' ticketing system -Handling Customer accounts (Billing, Refunds, Cancellation. etc..) Via 'Lime Light' Crm System. -Handling email tickets via Zendesk ticketing system -Handling Customer accounts (Billings, Cancellations, Refunds, Adjustments, etc..) Via Recurly web based systems. - Shipping orders to customers over multiple platforms. I am aiming to build a strong online career so an employer can hire me in confidence that I aim to please as I am looking to attain and keep long term projects that has room for growth so please give me the opportunity to impress you.

100% Job Success
$8.89 /hr
1,803 hours

Mr. Bilal

Mr. Bilal

VA, WordPress, Zendesk, Skilled Writer, Social Media, Data Entry.

Pakistan - Tests: 3 - Portfolio: 12

I am looking to offer my virtual administrative skills for any projects you have that may require a mixture of administrative, sales support skills, data entry as well as web research. I bring 4 years of professional sales experience to the table along with management skills that allow me to quickly understand your business needs and properly execute within a timely manner. I have great attention to detail and I can perform projects of all sizes, from the largest, most complex projects to the smallest and most tedious projects.

100% Job Success
$10.00 /hr
3,371 hours

Archie M.

Archie M. Agency Contractor

Facebook Marketing Manager, Customer Service, Virtual Assistant, Email

Philippines - Tests: 6 - Portfolio: 26

Do not be afraid to pay for quality. In reality with most things, you sincerely do get what you pay for. SATISFACTION GUARANTEED! So why wait, click the green CONTACT button in the upper right to inquire about my affordable rates. My rates are always negotiable to tailor your needs. Get that JOB DONE and get that right FREELANCER(s) Let us talk TODAY. Agency I LOVE ISRAEL!

Groups: BoonEx,

Associated with: Contact Center Administrative Support Agency, Contact Center Writing and Translation, Contact Center Customer Service Agency, Mobile Apps Development, Contact Center Web Development, Contact Center Business Services Agency, Contact Center Networking & Information Systems, Contact Center Support Outsourcing ™ Agency Agency, Contact Center Sales & Marketing Agency, Contact Center Design & Multimedia Agency

100% Job Success
$3.33 /hr
12,983 hours