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Zendesk Job Cost Overview

Typical total cost of Upwork Zendesk projects based on completed and fixed-price jobs.

Upwork Zendesk Jobs Completed Quarterly

On average, 67 Zendesk projects are completed every quarter on Upwork.

67

Time to Complete Upwork Zendesk Jobs

Time needed to complete a Zendesk project on Upwork.

Average Zendesk Freelancer Feedback Score

Zendesk Upwork freelancers typically receive a client rating of 4.62.

4.62
Last updated: August 1, 2015
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  1. Ehnjaylegem Teng

    Ehnjaylegem Teng

    Customer Support, Writer, Admin Work, Zendesk etc.

    Philippines - Last active: 10 hours ago - Tests: 5 - Portfolio: 2

    UPWORK TOP RATED, 100% JOB SUCCESS, 4.99 STAR FEEDBACK, 9,500+ HOURS WORKED, 38 JOBS! "Exceeding Your Expectations Always!" Feedback ratings are above average to perfect. I work professionally and give excellent comments and suggestions to my employer. Okay, here's what I can do and have worked with: CUSTOMER SUPPORT - Email, Phone, and Chat - Problem Solver - Logical, quick thinker ADMIN WORK - Daily, weekly, monthly reports that includes customers' details and concerns. - Tally those up to see which concern most customers contact you about. - Research and test drive tools/platforms and give you a detailed feedback to know whether or not the tool is useful for your business. - Can train and create study materials for new hires. - and all that good stuff. WRITING -Articles -Ghost writing -Blog -Spin MULTI-LINGUAL Filipino / Tagalog English Cebuano FAST LEARNER AND DEDICATED Not all businesses are the same. I might have had YEARS of experience in this industry (custmer service) but I'm not arrogant. I'm willing to be taught, adjust, and learn. Call me "Gem". My real name is kind of a mouthful :) Ah don't be intimidated of the rate. That's always negotiable. Talk to me about it.

    $8.00 /hr
    10,036 hours
    4.99
  2. Marie R.

    Marie R.

    Customer Service Pro and Social Media Manager

    Philippines - Last active: 3 days ago - Tests: 16 - Portfolio: 10

    For the past 10 years of working in different fields, my experience as a teacher, Liaison Officer in a Travel Company, as well as a Technical Support Supervisor, has taught me to acquire varied skills which I am now very much happy to share and impart to the world. I am highly experienced with technology, the internet, website management and research; and social media. I work with these tools day in and day out, whether it is by creating reports or researching the latest trends. I have strong communication skills. I am trust worthy and I can be a dependable virtual assistant to an employer who requires both speed and accuracy. I deliver an excellent result for every project I work on. I enjoy exploring new things and working on projects that gives me the opportunity to enhance my skills. I work fast, I learn fast, and I am very much trainable. I can follow instructions efficiently, with accuracy. I am results-oriented, with a very keen eye for details. I work under minimum supervision and limited delegation.

    Groups: Pro Customer Service

    $8.00 /hr
    5,569 hours
    4.86
  3. Ambika Kulkarni

    Ambika Kulkarni Agency Contractor

    Usability Testing/QA expert; Desktop/Web/Android/iOS Tester

    India - Last active: 4 days ago - Tests: 8 - Portfolio: 8

    Quality testing and quality delivery is my specialty. * 20+ jobs on ODesk with 5* ratings and 2000+ work hours. * 10+ years of total testing experience with various type of Testing & QA handled like Functional, UI, performance, Regression testing. * Expert in cross browser and UX testing * Experience includes Test case designing and execution, Defect management. * Experience in defect tracking tools like Mantis, Redmine, Bugzilla, Zendesk, Product Studio. * Project management tools used: Basecamp, Asana, Pivotal Tracker. * Handled Client server application testing for Project Server 2010 with Microsoft as client. * Top 20% in ODesk Software Testing test. * Excellent communication skills and a quick learner. * Excellent documentation skills. * Tested a variety of applications on iOS, Android, Windows. Testing Handled: ----------------------- Localization Games Testing Application Compatibility Tests Client-Server application Testing Cross Browser Compatibility Functionality Website Usability Regression Testing Exploratory I believe in transparent communication with my client and peers. I have an eye for detail and work with complete interest and concentration. Also, an article writer with interest in Testing related stuff, freelancing articles, other IT related stuff and work management tips.

    Associated with: Rupam Teamz

    $8.00 /hr
    2,307 hours
    4.94
  4. Jocelyn C.

    Jocelyn C. Agency Contractor

    Perfectionist Customer Operations Consultant/Manager

    Canada - Last active: 17 days ago - Tests: 8

    Over the past 10 years, I have worked within a contact center environment in the customer service industry. I have assisted individual and corporate clients in various areas of business. Quality and accuracy assurance markings were always 98% - 100%. I have consulted and managed in the customer support industry and have worked in a project manager and analyst role. • 10 years of experience providing customer service. • Over 6 years experience in a fast-paced, deadline-driven environment. • Critical thinker • Energetic and organized • Self-starter with professional manner • Excellent communication skills • Creative problem solver • Highly organized with superior attention to detail • Experience managing large teams and analyzing data for QA as well as coming up with plans/ideas to incorporate exceptional customer service within the team. Data Entry Clerk/Virtual Assistant During this contract for a client, I retrieved and entered content and media into Wordpress hosted websites. I also learned the basics of creating and managing websites via Wordpress including implementing templates and plugins, applying SEO to content and basic website layout/development in order to be able to make changes as needed. SEO was also learned via the creation of keyword based articles and via proper use of the keyword tool and SEO by Yoast plugin. Research Investigated and analyzed client complaints to identify and resolve issues. Multitasking Demonstrated proficiencies in telephone, e-mail, fax and filing within high-volume environment. Data Entry Reviewed and updated client correspondence files and scheduling database. Reporting Updated client payment plans and monitored payment compliance and progress. Administration Answered multiple phone lines, transferred calls to corresponding departments, scheduled customer appointments and billed accordingly. Customer Service Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

    Groups: Pro Customer Service

    Associated with: Everything Assistants

    $30.00 /hr
    5,594 hours
    5.00
  5. Candice Aquino - Macalua

    Candice Aquino - Macalua Agency Contractor

    Proj Manager / Social Media Strategist / Seasoned Order Manager

    Singapore - Last active: 10 hours ago - Tests: 5

    I'm a Freelance Brand Manager and Social Media Strategist for Master of Muscle. I also work part time as a Virtual Assistant. Recently I started my own VA recruitment, training and consultancy called MC Solutions. I also have partnered with a friend in an event styling and coordination business called Mrs.Partymakers. Before working freelance, my last post was as Customer Engagement Management Advisor in Hewlett Packard. In my 8 years working in the corporate world I have build my background in Order Management, Customer Engagement, Vendor/Account Management and Business Management. Summary of Qualifications: *Over 8 years of experience in order management, vendor/account management and customer engagement. *Highly effective in promoting a positive, productive environment. *Good eye for detail; well organized, skilled in setting priorities. *Resourceful and self-confident; can get the job done, and do it well. *Strong interpersonal and communication skills. *Strong commitment, vision and leadership. *Well organized and focused in coordinating projects. *Strong analytical, writing and research skills. *Strength in analyzing, researching, organizing, and problem solving. *Equally effective working independently and in cooperation with others. *Innovative in designing and carrying out projects. *Highly motivated to achieve set goals. *Successful in mastering new skills through hands-on experience. *Sharp, quick learner; willing to get involved.

    Associated with: Solution's Hub, Proverbs 31

    $13.89 /hr
    1,414 hours
    4.92
  6. Dom L

    Dom L

    Account Manager/Customer Care Specialist

    Philippines - Last active: 10 hours ago - Tests: 8 - Portfolio: 1

    My 8 years' experience in customer service has taught me the value of professionalism, empathy and customer satisfaction.   This knowledge is essential to bring about delight and total customer satisfaction each time, all the time.

    Groups: Upwork Verified Developers, Upwork Verified Mobile Developers...

    $11.11 /hr
    9,579 hours
    5.00
  7. Naomi A.

    Naomi A. Agency Contractor

    Freelance Website Content Writing, Site Maintenance and Zendesk

    Philippines - Last active: 10 hours ago - Tests: 6 - Portfolio: 2

    I have been teaching Electronics Engineering subjects in three of the most prominent universities in the city. This job entails that I lead and supervise research undertakings in line with Electronics Engineering. I have written for the official newsletter of a professional organization and maintains an active participation in several online networking sites where I also publish pieces of my writing like essays and poetry. I have developed and maintained several websites for non-profit organizations using joomla, wordpress and html. I am continuously learning website administrative skills such as search engine optimization, backlinking and social media marketing. At present, I am a full time mother and tutor to my eight-year-old daughter, while making the effort to build and maintain a productive online career.

    Associated with: Mindmine Computer Services and Consultancy

    $5.56 /hr
    8,937 hours
    5.00
  8. Mehdi H.

    Mehdi H.

    Experienced in PHP, web security,Malware remove, WordPress and Joomla

    Philippines - Last active: 3 days ago - Tests: 7 - Portfolio: 2

    -Website development in Joomla/WordPress/PHP/MYSQL/JavaScript -Technical Support -Webmaster/Content manager - Misc Tools (WHM/Cpanel, WHMCS, Plesk, Layered Panel,SSH, etc) - Payment Gateways integration (PayPal) - Virus, Malware, Spyware, Rootkit removing and website security analyzer. penetration testing (Malware, virus removal) - Forex MQL4 programming/Strategy Tester/Analyzer/ - Windows (2000/XP/Vista/7, 2003/2008 Server) - Bootstrap, CSS, Ajax, SEO

    $20.00 /hr
    1,813 hours
    5.00
  9. Czarina katrina D.

    Czarina katrina D.

    Upwork - Elance Recruiting Team Lead - CSR Team Manager - Trainer

    Philippines - Last active: 1 day ago - Tests: 11 - Portfolio: 1

    I am a Recruiter/ CSR Team Manager/ Trainer specializing in the development and management of GLOBAL VIRTUAL TEAMS. I've worked/ working with the best companies here in Upwork - Global Hires, gDev and Upwork itself. I see to it that Recruitment targets are met by: Developing recruitment plans Creating technical and culture-fit job descriptions Sourcing the best candidates Ensuring tests are current and applicable to the job Assisting in on-boarding Making Hiring Managers happy! Note: My oDesk video is about my Customer Service experience, please view my work history and feedback to get an idea of my recruiting expertise

    Groups: Pro Customer Service

    $20.00 /hr
    11,422 hours
    4.90
  10. Mr. Bilal

    Mr. Bilal

    VA, WordPress, Zendesk, Skilled Writer, Social Media, Data Entry.

    Pakistan - Last active: 1 day ago - Tests: 3 - Portfolio: 12

    I am looking to offer my virtual administrative skills for any projects you have that may require a mixture of administrative, sales support skills, data entry as well as web research. I bring 4 years of professional sales experience to the table along with management skills that allow me to quickly understand your business needs and properly execute within a timely manner. I have great attention to detail and I can perform projects of all sizes, from the largest, most complex projects to the smallest and most tedious projects.

    $10.00 /hr
    2,810 hours
    4.99