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Post your administrative support project on Upwork and hire executive administrative assistants, project coordinators or personal assistants (PAs) to organize your calendar; schedule your appointments; and attend meetings, take phone or Skype calls, or respond to emails on your behalf. With their professional experience in customer service, office management support, human resource management and office administration tools and software, they can monitor your CRM systems, collect business data, prepare and update reports, and perform Internet research, marketing research, data entry and other administrative tasks.

Businesses use administrative support to help with office management, data collection and reporting, or project management to meet the organization’s administrative and HR needs. On Upwork, the world’s largest online workplace, companies hire highly skilled and reliable administrative assistants to aid executives, directors and managers. They typically gather data; perform decision-making tasks; communicate with vendors, suppliers and clients; monitor customer service; and coordinate with other departments.

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Administrative Support Job Cost Overview

Typical total cost of Upwork Administrative Support projects based on completed and fixed-price jobs.

Upwork Administrative Support Jobs Completed Quarterly

On average, 1,761 Administrative Support projects are completed every quarter on Upwork.

1,761

Time to Complete Upwork Administrative Support Jobs

Time needed to complete a Administrative Support project on Upwork.

Average Administrative Support Freelancer Feedback Score

Administrative Support Upwork freelancers typically receive a client rating of 4.61.

4.61
Last updated: August 1, 2015
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  1. Jay Ann Dakay

    Jay Ann Dakay

    Data Entry, Administrative Support,Virtual Assistant, and Chat Support

    Philippines - Last active: 9 hours ago - Tests: 8 - Portfolio: 2

    I am experienced in the field of Data Entry, Virtual Assistant, Chat Support, and Web Research. My aim is to give excellent outputs to my client as well as building long term client relationship. I continue to seek opportunities that would make me grow more and become more and more efficient and effective.

    $3.33 /hr
    2,383 hours
    0.00
  2. Kilee Adams

    Kilee Adams

    Dedicated and Driven Virtual Assistant

    United States - Last active: 9 hours ago - Tests: 4 - Portfolio: 2

    Attention small business owners and busy professionals! Are you being weighed down by paperwork? Do you feel like there just aren't enough hours in the day? Are administrative tasks taking up your time and making it difficult to focus on running your business? If so, I can help! I am a professional administrator with fifteen years of experience including both small businesses and large corporations. As your virtual assistant, I specialize in providing professional administrative support without the overhead. I can help with: - General Administrative Support - Appointment Setting - Calendar Management - Customer Service - Data Entry - Word Processing - Marketing Materials - Presentations - Meeting Materials - Spreadsheets - Travel Arrangements - And Much More I am a fast learner and pride myself on tackling new challenges with a positive attitude. What can I do for you?

    $22.22 /hr
    3,050 hours
    0.00
  3. Whitney Sarallo

    Whitney Sarallo

    Marketing/Administrative/Customer Service/Creative Design

    United States - Last active: 1 day ago - Tests: 2 - Portfolio: 4

    My background includes a great deal of time doing freelance marketing. I am advanced in Adobe software, specifically In-Design. Along with programs such as Microsoft Office and customer service generated work desks. My Bachelor's Degree is in Marketing and I am almost complete with my MBA in Hospitality Management. I am very organized, hard working, efficient, and able to do just about any customer service or design related project you can offer me!

    $19.00 /hr
    1,161 hours
    0.00
  4. Louhtes gayle A.

    Louhtes gayle A.

    Experienced Customer Service. RN. Travel Agent. Data Entry

    Philippines - Last active: 1 day ago - Tests: 3

    I'm a Registered Nurse by profession with 6 months of clinical experience as a volunteer nurse. I have worked as a customer service representative for 5 years for a chat/email and phone support where in I provide service to customers with billing concerns and technical issues with cable tv, internet and phone service. I started to work at home since November 2013 in a short term rental website as a Travel specialist and admin until now. Since August 2014 I worked as a Customer Service nurse in Odesk where in I take calls and do triage on the phone and confer patients with Doctors for medical history intake and also write patient's prescription for doctors to sign. I have also perform project base data entry and transcription task. I have been providing support through chat, email and phone for 7 years and I have the ability to carry out multiple tasks with minimum to no supervision.

    $5.56 /hr
    1,875 hours
    0.00
  5. Dexter Monte De Ramos

    Dexter Monte De Ramos

    Customer Support, Virtual Assistant, Project Manager, Quality Control

    Philippines - Last active: 9 hours ago - Tests: 4

    My past and present jobs revolve around providing good quality customer service. My main responsibility has always been about making clients happy. Let me describe my job tasks starting from my present job then my past job. At the present, I am working as the executive virtual assistant of the president of a US-based website company for real estate agents since July 3, 2014. My position involves many tasks such as calling clients, customer service and support through email correspondence, managing projects, quality control, research and support lead. During the start of my shift, I confirm appointments with clients then acknowledge receipt of tech support tickets and other kinds of emails/inquiries/requests. My main role at the start of my shift is to let clients know that we received and are working on their queries. Then I assign tech support issues to our tech support staff. Right now there are three of them. Pretty soon there will be five of them who I need to manage altogether. Thankfully, my boss hired me an assistant who helps me get my tasks done. I keep track on tasks that are on top priority and make sure that all tech support staff are working on them. While I assign other staff to build websites of new clients, others are assigned to fix issues or do upgrades on the websites of existing clients. I provide them clear instructions to meet the clients' needs and then update the clients on their tickets. When tech support staff say that they are done with their tasks, I do quality control checks before confirming to clients. During my free time at work, I spend time on watching internal training videos and reading company SOP's and tutorials. That made me eventually learn tech support tasks one at a time. During busy times, I help tech support staff on their tasks such as integrating CRM on a client's website, updating website content, correcting website forms and researching on a tech support issue. I learn new tasks almost everyday. Our tech support staff always have questions on their tasks and I answer them or help them find the answer. I train them when I need to. Prior to my present job, I worked as a technical/customer support representative at a call center company. I was enjoying my job for two years and two months which turned out to be technical support, customer service and billing support all in one. I took incoming calls and helped customers in fixing their internet, phone and television issues. That work experience made me become a skilled technical support and customer service provider with a variety of experience and a positive attitude. The summary of my knowledge and skills are: email support, customer service, virtual assistance, appointment setting, phone support, call handling, Dropbox, Google Docs, Google Drive, Google Voice, Infusionsoft, Basecamp, IDXBroker, iHomefinder, Kayako, Gmail, Top Producer, support lead, problem solving, multi-tasking, data entry, ability to solve problems quickly, pays attention to details, types fast, has sufficient knowledge about MS Office and learns new skills rapidly. Being a positive person and a problem solver, I have proved to my boss that I am a rockstar VA and customer service specialist. My hunger for knowledge and dedication at work have made me become a great freelancer that I am now.

    $6.67 /hr
    2,226 hours
    0.00
  6. Aiza Marie Tordil

    Aiza Marie Tordil

    CSR/TSR, Email Support, Data Entry, Lead Generation

    Philippines - Last active: 6 months ago - Tests: 4

    I have a solid 6 years of experience in providing customer support in busy call center environments for United Airlines and Financial Account (Largest Payment Center). Providing the best customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. I yearn to further enhance my skills and knowledge to any kind of job. I'm looking for an individual or firm that would make use of my skills and knowledge for the sake of work and success.

    $5.00 /hr
    1,889 hours
    0.00
  7. Natasha C.

    Natasha C.

    Customer Service/Data Entry

    United States - Last active: 9 hours ago - Tests: 2

    I have over five years of customer service experience as a Training Coordinator at three different businesses. I have great computer skills, knowledge using Microsoft Office and have basic skills using Quick books Pro 2014. I am detail oriented, organized, trustworthy and reliable.

    $11.11 /hr
    1,325 hours
    0.00
  8. Sherry Montrose

    Health Care and Case Specialist

    United States - Last active: 6 days ago - Tests: 2

    Accomplished and versatile professional with 18+ years’ experience in medical coding/billing, payment processing/collections, and MSA case coordination. Added value in root cause analysis, staff management, and executing workload criteria. Strong time management, multitasking, and problem solving abilities. Recognized for the critical ability to make quick decisions and work effectively in high-paced environments. Easily connects to various personalities and management styles. Highly knowledgeable in MS Word, Excel, and Outlook.

    $16.00 /hr
    1,568 hours
    0.00