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Alternative Dispute Resolution Job Cost Overview

Typical total cost of Upwork Alternative Dispute Resolution projects based on completed and fixed-price jobs.

Upwork Alternative Dispute Resolution Jobs Completed Quarterly

On average, 1 Alternative Dispute Resolution projects are completed every quarter on Upwork.

1

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Time needed to complete a Alternative Dispute Resolution project on Upwork.

Average Alternative Dispute Resolution Freelancer Feedback Score

Alternative Dispute Resolution Upwork freelancers typically receive a client rating of 4.59.

4.59
Last updated: August 1, 2015
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  1. Martin Delfino Pasco

    Martin Delfino Pasco

    Experienced Live Chat, Email and Phone Customer Service Representative

    Philippines - Last active: 1 month ago - Tests: 7

    I am a customer service oriented person who loves to interact with different kinds of customers as I consider it a day to day challenge and improvement for myself. Highly self-motivated and goal-oriented professional committed to pursue a long-term career. With 6 years of excellent service with Supervisory Position in Customer Service, Technical Support and Sales at Singapore Telecommunications Limited (SingTel), Singapore with outstanding performances. A self-driven leader with good communication and interpersonal skills who can effectively collaborate and ability to work with people of diverse backgrounds. Versatile, adaptable with dynamic changes and welcome the challenge of solving problems.

    $4.44 /hr
    0 hours
    0.00
  2. Emmalice Dagdagan-Santos

    Emmalice Dagdagan-Santos

    Complaints Management / Customer Service / Email Support / Data Entry

    Philippines - Last active: 10 hours ago - Tests: 4

    I previously worked as a senior case manager in an Australian ISP company for over 6 years now. The task handed over to me is mainly resolving escalated issues of customers. These involves written and oral interaction which requires efficiency and dedication. I started working as a level 1 staff and eventually got promoted which I believe is a fulfilment of my career. This has been a positive transition of my profession and this made me set more goals for myself. I consider my skills as one of the vital asset of the company. I have been working for more than a decade now with several jobs encountered and I am confident that it would contribute enough for the success of one’s business.

    $5.56 /hr
    197 hours
    0.00
  3. Connie Jay Jimena

    Connie Jay Jimena

    Experienced Customer Service Representative/Data Entry Professional

    United States - Last active: 7 days ago

    I have a Bachelors Degree in Mass Communication and worked as a call center agent in several call center companies in the Philippines for almost 5 years. As a customer service representative, i developed an impeccable listening, typing and problem solving skills. I had experience using database management system, in particular SAP (Enterprise Resource Program software) and CRM (Customer Management relationship software). I used SAP for data entry and CRM to keep documentation of the calls. I’m more than willing to accept any kind of training if that would help me perform an exceptional job. I believe my skills, experience, knowledge and ability to learn quickly and efficiently will enable me to be a valuable part of a company or business.

    $10.00 /hr
    0 hours
    0.00
  4. Shari Rieger

    Shari Rieger

    Outstanding Customer Service and Resolution Speicialist

    United States - Last active: 17 days ago

    I have over 30 Years of customer service experience and have become very skilled in problem resolutions. I have that special gift of turning those not so desirable situations and unhappy customers into satisfied devoted long term customers. I am an asset to any company who thrives on customer service and putting their customers first. I worked 7 years as a Dispatch Manager for a Major concrete company in Las Vegas Nevada where I supervised over 100 mixer drivers and 5 dispatchers, as well as handled all customer issues and problems both residential and commercial accounts. Not to mention dealing with City and County Inspectors on a daily basis. I am well diversed and can handle the most irate customers with ease and calmness. 99 % of the time each interaction ending with positive results. I also worked as a Residential Service Manager for one of the Largest Garage Door Suppliers in Nevada for 4 years where we supplied all the garage doors and openers for new homes builders throughout Nevada as well as residential home owners. I know what it is like to have an unhappy home owner who's garage door for one reason or another is stuck open completely unable to close. Their urgency to have it fixed has now become a safety issue for them and expect to have service immediately. My job is to make sure that happens and they are taken care of quickly and professionally ensuring they continue to seek our service for future needs. Making your customers all feel like they are what matters most in your business is what makes you successful!

    $15.56 /hr
    0 hours
    0.00
  5. Ma Carolina Carbonell

    Ma Carolina Carbonell

    public affairs and security manager

    Philippines - Last active: 1 month ago - Tests: 1

    currently working for a private offline distant selling business.As a public affairs manager, i am in charge of the requirements necessary for the permit for promotional campaigns of the company.I used to be the Officer-in-Charge for Consumer Assistance & Protection Division in the public sector so i am well equipped and experienced in handling customer related issues. At present, although our company has a CRM manager, I provide the necessary assistance to her in handling clients especially difficult ones. I have accomplished a lot in the public sector including doing media interviews in behalf of undersecretaries of the department. I am focused, a team player, has excellenet leadership skills, above average communication skills, oral and written and most of all negotiation skills and training which i acquired from my 15 years handling consumer complaints and as a supreme court mediator in the Philippines in 2003,

    $20.00 /hr
    0 hours
    0.00
  6. Mariya Ilieva

    Mariya Ilieva

    Junior Legal Advisor in a Law Company

    Bulgaria - Last active: 1 month ago - Tests: 1

    Work experience: ▪ Legal services to clients, which includes preparation of offers, contracts and providing legal services. ▪ Legal services including drafting contracts, complaints, responses to complaints, power of attorney and other administration duties. ▪ Study of case law and analysis, attending hearings and analysis of the cases after them. ▪ Participating in solving legal issues ▪ Assist lawyers in their daily tasks, making inquiries in Courts and Public institutions ▪ Practical knowledge and skills in the field of Civil Law, Employment Law, Contract Law, Family Law, Commercial Law, teamwork, communication skills and competences. ▪ Practical knowledge and skills in working with Law information portals – APIS and CIELA ▪ Study of debtor`s assets, preparing reports, contracts, agreements, preparing standpoints on complaints from parties enforcement cases and etc. ▪ Participating in solving legal issues and cases related to different Companies.

    $20.00 /hr
    0 hours
    0.00
  7. Craig Rogalski

    Craig Rogalski

    Non-Lawyer Legal Professional

    United States - Last active: 27 days ago

    Through out my career so far I have had the ability to work with some truly outstanding people. These career professionals have given me insight into what is involved to working in my chosen field. I look forward to working further with other professional who truly want to make a difference. I am current approved and certified mediator in various US states as well as in Russia, UK and Australia. I am an approved mediator for the BP Oil Trust approved by the Trustee appointed by President Obama. I have been a guest speaker at the American Arbitration Association as it relates to foreclosure mediation and received recognition of my knowledge of Dispute Resolution as it relates to my mediation skills. In 2012 I became one of two foreign mediators approved to mediate cases in Russia under Russia's new dispute resolution law. I hold Certifications in Lending Investigation, Financial Fraud Investigation, Mortgage Dispute Resolution, Appellate Mediation, Lending Compliance, Lending File Review, Interfaith Conflict Resolution, International Conflict Analysis, and International Negotiation and Conflict Management. I am also a Paralegal with experience in contract, corporate, immigration, intellectual property law and environmental law.

    $55.56 /hr
    0 hours
    0.00
  8. Rodrigo Tobar

    Rodrigo Tobar

    Student of Technologies Information

    El Salvador - Last active: 8 days ago - Tests: 1

    My name is Rodrigo Tobar, I'm 23 and I'm from El Salvador, for the moment I work and I study. I decided to study Tecnologies Information because One day I want to have my own company and devolop applications for portable platforms and also web applications. i work for a Canadian company called TELUS Telecomunications, I'm an agent And I have one year working on the customer service area. I have experience with business and corporate customers solving billing issues, designing solutions to optimize the services for my clients, reducing the prices and reaching realistic expectations for them, good knowlage in new de ices and technologies like smart phones, smart watches, computers, hardware and software, native Spanish speaker and English speaker aswell. Patient and kind with everybody and willingness to assist and help in everything that I can and compromised to find a solution to my client doing everything that I have and my hands

    $3.89 /hr
    0 hours
    0.00
  9. Maria theresa P.

    Maria theresa P.

    Subject Matter Expert

    Philippines - Last active: 11 days ago - Tests: 4

    SKILLS: At least 50 WPM. Excellent communication skills. Knowledgeable in using Microsoft Office (ie: Word, Excel and PowerPoint) Fast in web researching. WORK BACKGROUND: I used to work as web researcher for our clients from USA. I worked full time in a call center industry. I have been in 3 departments, I used to work in a back end collections process (UK), then later on was picked to be part of the pilot team for back office (collections) and now I am currently in Billing disputes for MasterCard in US department. I have been in the same company for 5 years and still counting. I want to work in the same field to master my skills, gain more experience and to equip myself for future growth. I was sent by my company to India as a subject matter expert.

    $3.33 /hr
    0 hours
    0.00