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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 141 chat support projects are completed every quarter on Upwork.

141

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.54.

4.54
Last updated: August 1, 2015
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  1. April P.

    April P.

    Admin Staff/Email Support/Chat Support

    Philippines - Last active: 2 days ago - Tests: 6

    For almost five years I have worked as a Technical/Customer Support Representative for different line of business ranging from smartphones to an online selling site. I have handled different support roles such as voice, chat and email. Working in a call center or BPO industry helped me to easily adjust and to be flexible with different types of customers and situations. This molded me to become a better customer and technical support representative that can accommodate every customer’s non-technical and technical inquiry. Working in this type of industry did not only enhance my customer handling and time management skills but it also made me a quick thinker, multi-tasker and a more flexible person with a faster learning curve. And, for the last three years of being an active Home-based Customer Service Assistant acquired more skills like product listings and troubleshooting with different selling/merchant channel websites, basic HTML creation and editing; and, developed my skills in research and writing.

    $6.67 /hr
    6,254 hours
    0.00
  2. Irel Mae Ramos

    Irel Mae Ramos

    Experienced email/chat support respondent

    Philippines - Last active: 1 month ago - Tests: 4

    My previous work experience enabled me to be more adept in providing chat and email support for our clients. My average WPM is at least 40 wpm. I am a passionate and fast learner. I do everything that I can in order to ensure that I can provide quality customer service to each customer that I get.

    $5.00 /hr
    0 hours
    0.00
  3. Joanna Rysa Austero

    Joanna Rysa Austero

    Email and Chat Support Agent

    Philippines - Last active: 3 months ago - Tests: 2

    I can interact with company's customer and provide information needed in addressing inquiries regarding products and services. My main objective is to ensure that each potential and existing customer have a pleasant experience by treating each customer in a courteous manner and answering every question in a pleasant and effective manner. -Strong willingness to learn -Great work ethic -Persuasion skills -Can keep calm under pressure -Ability to read customers -Time management skills -Ability to use positive language -Patient -Attentive

    $5.00 /hr
    0 hours
    0.00
  4. Rosmery Rodriguez

    Technical Support Email/Chat Agent

    United States Minor Outlying Islands - Last active: 21 hours ago

    I've been working in a call center industry for almost 3 years. I have handled customer service in the form of chat, email and phone. I have had a chance to work in accounts in billing and product support for various companies. I am a professional customer service and technical support representative and I can be a great addition to your team.

    $8.50 /hr
    346 hours
    0.00
  5. Zyriz Zamudio

    Zyriz Zamudio

    Customer Service/Technical Support/Email/Chat Support

    Philippines - Last active: 25 days ago - Tests: 2

    I am an entry level freelancer but I would love to work on projects that would display my talents in providing excellent customer service and technical support knowledge. Although I am new at this I am willing to try new things and very open to new opportunities outside of the work that I am already experienced in. All i need is a chance and the opportunity to do so. The key strengths that I possess for success, but are not limited to, the following: Provide exceptional contributions to what is required of the position. Strive for continued excellence. Strong communication skills. I am a self-starter. I am very much willing to learn and open to criticisms. You will find me to be well-spoken, fun, energetic, confident, and personable, the type of person on whom you and you’re other agents will rely. I also have the will to effectively do the duties assigned to me, with the utmost confidence that the level of excellence you expect will be met.

    $3.00 /hr
    0 hours
    0.00
  6. Greg Raymund Ga-ang

    Greg Raymund Ga-ang Agency Contractor

    Technical Support, Chat support, Sales Support, CSR, Encoder, Surveys

    Philippines - Last active: 1 day ago - Tests: 2

    I am currently looking for an online job (part time/full time). I'm a graduate of Diploma in information Technology. I started working at Teleperformance Bacolod as Technical Support Tier 2 for Dell Inkjet Printers what we do is dispatch technician, order entry, handle Escalations and email. I have been working there for a year and 6 Months then I worked for Teletech Bacolod for 2 months as a Technical Support / Customer Service For Charter Cable then I was hired in Panasiatic Bacolod for 6 months as Technical Support / Customer Service for straight talk wireless my support is with Phone Activation and doing replacements for bad orders like defective sims and phones then I have worked in Convergys Bacolod as a Chat Support for 3 years. We are supporting inquiry, product escalation, order entry and technical support after 3 years I was transfered to Voice for upselling and technical support. I have been a mentor as well in handling irate customers for the team. I also collect data for surveys from the customer and find ways to improve our team to be the best.

    Associated with: The Chosen One's

    $5.56 /hr
    338 hours
    0.00
  7. Gary Agravante

    Gary Agravante

    Data Encoder/Chat Support/Website Updater

    Philippines - Last active: 21 hours ago - Tests: 2 - Portfolio: 2

    Over 4 years of working I can say that I'm already an expert in using computer and doing things in computer specially in data encoding, chat support, website updating, web research, HTML and using CSS codes. I've been a good employee with my past jobs and I know I can be much good with my future jobs here. I'm good in: Data Encoding, Chat Support, HTML, CSS, Web-research and Website Updating.

    $3.00 /hr
    3,727 hours
    0.00
  8. Lowell Cava Enriquez

    Lowell Cava Enriquez

    Customer Service Representative,(Technical,Email,Chat Support)

    Philippines - Last active: 21 hours ago - Tests: 2 - Portfolio: 1

    I have been working in a Call Center field for almost 7 years now. I am confident enough that I have the skills for Customer Service since working with a Company requires several training and frequent up skill training. I worked with company's that deals with inbound, outbound, tech support, collections and sales. Such calls are from US, Australia, Canada and UK. I work with a positive disposition and provide excellent customer service that builds up the brand of the company. I can balance customer satisfaction and the company's interest. I am composed in handling complex request and can pacify an irate customer. I am accurate, efficient dependable and responsive. If there is anything I need to learn for the job I learn it fast. I have a quiet working environment with a noise-cancelling headset and 2-3mb/s internet connection I also have a back up internet source. I am hoping that I may be consider to have this opportunity to work with you and share my knowledge, my time and my effort. And to commit myself working full time for the said Job.

    $3.33 /hr
    778 hours
    0.00
  9. Debbie Delsey Dabon

    Debbie Delsey Dabon

    Customer Support Expert (Chat/Email Handling/Voice)

    Philippines - Last active: 2 months ago - Tests: 1

    I am an expert on customer handling or for customer support. For 6 years and 2 months, I have handled customer issues with regard to internet, cable and phone services via chat and phone system. For chat, I have supported 2 customers at a time without jeopardizing the quality of service provided to my customers. Aside from having a very strong background on troubleshooting, part of my scope is activating 3 services for the customers to use which is done via phone support. Everything that I have handled for the past 6 years was all about technical issues thus it is the strongest skill I have when it comes to customer support. Aside from those mentioned, I am also a Bachelor of Secondary Education Major in English graduate thus I am also capable on teaching, may it be done online. With this and with my technical skills honed by the number of years for customer/technical support, working for data entry/customer support clients are the best assets I can offer.

    $3.50 /hr
    0 hours
    0.00