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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 159 CRM projects are completed every quarter on Upwork.

159

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.59.

4.59
Last updated: June 1, 2015
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  1. Alexandru B.

    Alexandru B.

    Salesforce/ Force.com CRM Expert, Salesforce Certified Developer

    Romania - Last active: 5 months ago - Tests: 2

    Salesforce Certified Developer and Configuration Specialist with 4+ years of experience in administrating, configuring, developing, reaching the client's needs on lots of Salesforce and Intacct projects. Work description: - responsible for maintaining the functional areas of data management, accounts, contacts, leads, campaigns, opportunities, quotes, dashboards and reports etc; - implemented new enhancements including creation of custom objects, workflows, email alerts and templates, and campaigns; - managed territories and forecasting - developed and maintained Visual Force pages(simple pages with just an 'action', customized with Javascript/jQuery, CSS, and AJAX, custom wizard pages, online payments with Credit Cards, etc.), batch-able and schedulable classes; - integrated to other third party solutions (like Intacct, EchoSign, Google Calendar, Google Maps, Autorize.net. - worked on managed packages for AppExchange market - performed analysis on many projects and provided technical documentation

    $38.89 /hr
    117 hours
    0.00
  2. Kristine emile E.

    Kristine emile E.

    Detail oriented Project & CRM Manager, VA and SMM

    Philippines - Last active: 23 hours ago - Tests: 6 - Portfolio: 1

    My objective is to gain new heights and apply the skills that I gained, build long lasting business relationships and be part of a company and my client's success. With all my work experiences, I have developed and enhanced my skills to be a great contribution to an organizations success. Partaking on different challenges became the essential key learning’s that continuously advances my own personal growth. With these, I am seeking more opportunities to be a part on the growing community, learn and develop new skills and fulfill tasks and projects assigned to me. With 12 years of vast work experience, working in different industries with different professionals & cultures, I have honed the skills and learned to be flexible in work through different environments. I have an extensive background in design, organizational planning, customer service, marketing, telemarketing, sales, presentations, appointment setting, bidding and billings, training and development, recruitment, email marketing, order processing, database management and solutions mapping.

    $8.00 /hr
    439 hours
    0.00
  3. Marc Romeu

    Marc Romeu

    CRM Specialist

    Spain - Last active: 06/12/2014 - Tests: 4

    As a business consultant specialized in Salesforce with 1500+ hours of experience I have developed the following abilities: - Project management: Requirements analysis, Solution construction, Project Delivery. - Sales Cloud expertise: Building a pipeline, Opportunities management, Customer segmentation, Email and Social Media marketing. - Service Cloud expertise: Case management, Service cloud console, SLAs and Entitlements. - Force.com platform: Workflows and automation, Apex code, Sites, Data administration.

    $49.00 /hr
    0 hours
    0.00
  4. Dale Clay

    Dale Clay

    Back-Office System Consultant

    United States - Last active: 1 month ago - Tests: 2 - Portfolio: 2

    Experienced business and technology consultant specializing in implementing back-office solutions for small to medium-size businesses. Can quickly grasp existing workflow architecture, interpret business requirements, and redesign processes to be more efficient and user-friendly. Successfully implemented CRM systems, support and ticketing systems, logistics systems, and comprehensive HR management systems. I am dilligent, responsive and thorough. Please consider enlisting my help to address your company's back-office needs.

    $110.00 /hr
    15 hours
    0.00
  5. Margo Northcutt

    Margo Northcutt

    Marketing Automation Expert, HubSpot Inbound & Pardot Certified

    United States - Last active: 23 hours ago - Tests: 3 - Portfolio: 4

    Looking for a marketing automation expert? I have extensive experience with marketing automation setup, ongoing email marketing and nurture campaigns, segmentation, lead scoring, landing pages and forms, testing and analytics. I've worked mostly in HubSpot and Pardot (with Salesforce integrations), but am a fast learner on any platform you're using for marketing automation or email marketing. Services offered: - Marketing automation setup assistance - Email marketing, including drip/nurture campaigns - Forms - Landing pages - Segmentation and personas - Automation rules - Analytics - Basic Salesforce integration help - Dynamic content I was the in-house marketing automation expert for my last 2 employers (both mid-size B2B) where I oversaw the initial marketing automation implementation and built successful campaigns from the ground up. I also have Salesforce administrator and B2B sales experience, which has given me a leg up in my work and in understanding sales team needs. I'm a huge advocate of sales and marketing alignment and have worked across departments on a consistent basis to ensure clarity and smooth campaign execution. My work has always been focused on maximizing conversions, engagement, qualified leads, sales team efficiency and of course, sales! Specialties: HubSpot, Pardot, Salesforce, inbound marketing, lifecycle marketing, email marketing, segmentation, forms, landing pages, lead scoring, lead nurturing, online surveys, testing and analytics.

    $90.00 /hr
    639 hours
    0.00
  6. Denis Waterfall Agency Contractor

    Seasoned web developer (CRM & ERP)

    Russia - Last active: 5 months ago - Tests: 1 - Portfolio: 1

    Dear oDesk clients! My name is Denis. I am proficient in: - PHP: FuelPHP, YII, Kohana, Laravel, Zend (1, 2), CakePHP, CodeIgniter; - JavaScript: jQuery, Bootstrap; - BD: mySQL, postgreSQL, Galera, MongoDB, Memcached, Percona; HTML5, SVG, CSS3: Less, Bootstrap; ActionScript (2, 3); - CMSs: Wordpress, Joomla, Opencart, Modx, 1C bitrix. Will be happy working with you!

    Associated with: Yugsite

    $27.78 /hr
    421 hours
    0.00
  7. Joakim Bergman

    Joakim Bergman

    Localization and CRM Manager

    Spain - Last active: 5 months ago - Portfolio: 3

    A creative and organized project manager, with a wide variety of skills in many different areas. Being a big fan of the world renowned business coach Brian Tracy, Joakim has developed strong task management skills as well as adapted healthy work-life routines to stay as sharp as possible. Areas of expertise: ★★★★★ - Project Management ★★★★★ - Community Management ★★★★✩ - Online Marketing (incl. CRM) ★★★★✩ - Customer Monetization ★★★★✩ - Product Design / UX Design ★★★✩✩ - Business Development Joakim is commonly described as a person with a great sense of humour and a positive attitude, believing that anything is possible if you put in enough effort.

    $70.00 /hr
    0 hours
    0.00
  8. Samantha Banark

    Samantha Banark

    CRM Consultant and Administrator

    United States - Last active: 02/06/2014

    U.S. born and raised - based in Atlanta, GA. Complex CRM implementation and configuration experience. Skill set lies primarily in designing, documenting, configuring, and training on systems within the UI. Complexity of CRM systems is equivalent to Salesforce.com's configuration capabilities. Able to create and run project plans, as well as interact with clients and host project calls with customer stakeholders. Certified SalesLogix CRM Implementor and Administrator - 2013. Reasonable hourly rates - discuss project details. Available for ongoing projects, occasional system administration, data entry/imports, or one-off implementations/re-implementations. Looking forward to hearing from you soon! -Samantha

    $50.00 /hr
    0 hours
    0.00
  9. Oscar Maclang

    Oscar Maclang

    Accurate and Reliable Project Management, CRM. Personal Assistant

    Philippines - Last active: 05/16/2013 - Tests: 1

    I am a Process Plant Metallurgist and/or a Chemist for Mining Industry in the Philippines and an enthusiast on online work. I am diligent, organized and self-driven to achieve and lead my team to the goals and objectives of the tasks and projects. I look forward to be a great asset to any company offshore!

    $5.56 /hr
    50 hours
    0.00
  10. Abigail K.

    Abigail K.

    Business Planning/Strategy/Marketing /Analysis /Business Intelligence

    United States - Last active: 1 month ago - Tests: 1

    - Data analysis and visualization using Cognos, Tableau, Excel - Data mapping using GIS driven tools such as Microsoft MapPoint - Consumer purchase behavior measurement and analytics - Retail Retail Space management using JDA ProSpace - Marketing post-promotion analysis - Category & transaction/POS data analysis and insights - Consumer Insights (IRI panel and scan) - Retail data analysis: Walmart Retail Link, RSi - Experience querying databases using SQL, Access - Reporting using data warehouse tools Education: - MBA - MS Marketing - MS Certificate Business Intelligence & Analytics

    $65.00 /hr
    0 hours
    0.00