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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

Browse CRM job posts for project examples or post your job on Upwork for free!

CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 152 CRM projects are completed every quarter on Upwork.

152

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.59.

4.59
Last updated: July 1, 2015
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  1. Abigail K.

    Abigail K.

    Business Planning/Strategy/Marketing /Analysis /Business Intelligence

    United States - Last active: 1 month ago - Tests: 1

    - Data analysis and visualization using Cognos, Tableau, Excel - Data mapping using GIS driven tools such as Microsoft MapPoint - Consumer purchase behavior measurement and analytics - Retail Retail Space management using JDA ProSpace - Marketing post-promotion analysis - Category & transaction/POS data analysis and insights - Consumer Insights (IRI panel and scan) - Retail data analysis: Walmart Retail Link, RSi - Experience querying databases using SQL, Access - Reporting using data warehouse tools Education: - MBA - MS Marketing - MS Certificate Business Intelligence & Analytics

    $65.00 /hr
    0 hours
    0.00
  2. Brian Gannuscio

    Brian Gannuscio

    Salesforce.com Solution Architect & Consultant

    United States - Last active: 1 month ago - Tests: 1

    Lead over 25 Salesforce implementations from start to finish requiring the analysis of business processes, developing system level requirements, configuring the Salesforce.com platform, migrating data, and training ends users on system operations. 100% client satisfaction on Salesforce implementations. Extensive knowledge of Salesforce configurations including custom fields, workflows, visual flow, validation rules, reports, dashboards, custom buttons, custom objects, web-to-lead integration, approval processes, and Visualforce pages. Experience conducting large-scale data migrations that required thorough data analysis, the cleansing of data, and the deduplication of data using advanced functions within Extract, Transform, and Load (ETL) tools. Researched, implemented, and configured several applications from the Salesforce App Exchange including EchoSign, Marketo, Hubspot, Datahug, Mattermark, Click Tools, Conga Composer, Pardot, and several other applications.

    $50.00 /hr
    0 hours
    0.00
  3. William Jones

    William Jones

    Salesforce Certified Administrator

    United States - Last active: 1 month ago

    More than 5 years programming, supporting and providing application development experience for Sales/Marketing business areas of a Fortune 500 company. Salesforce.com Certified Administrator. Salesforce Adminstrator Created and maintained users, profiles and roles Maintained system data integrity through utilization of reports, de-duplication methods, best practices enforcement and interaction with data owners. Supported marketing campaigns and mass e-mail blast Assisted in designing management (global and regional) and staff KPI reports/dashboards Designed/Implemented sample request process and object which utilized Salesforce workflow capabilities and Apex code. Trained regional administrators and assisted in daily user issues Active project management member in each regional implementation (EMEA, NA, SA and APAC regions).

    $44.44 /hr
    4 hours
    0.00
  4. Karl Johnson

    Karl Johnson

    CTO, Architect & Developer, Product Innovator, Dev Manager, CRM Expert

    United States - Last active: 07/23/2014 - Tests: 1

    I have over 15 years experience in enterprise and consumer software development and over 7 years experience as a Chief Technology Officer and Director of Development. My specialties include scalable web based platforms, consumer mobile applications, CRM and restaurant and hospitality technology. From 5 years in commercial consulting I have experience across many different industries, including finance, travel, healthcare, IT, hospitality, media, retail and manufacturing. I've managed distributed development teams, across multiple countries, ranging from 3 to 80 engineers and have directly managed over 50 software development projects from idea/inception to production deployment. Previously held full time management positions with Accenture, Microsoft and Booz Allen. Microsoft Dynamics CRM Expert with over 10 years experience including 3 years as an engineer building the core product for Microsoft as well as a senior solution architect with the largest global Dynamics partner.

    $77.78 /hr
    0 hours
    0.00
  5. Anthony DeLorenzi

    Anthony DeLorenzi

    ONTRAPORT Consultant

    United States - Last active: 5 months ago - Tests: 1

    I worked for ONTRAPORT for 2 years and am an expert with their robust software. I can set up anything inside of an ONTRAPORT account including (but not limited to): Wordpress Sites, Affiliate Programs, Sales Forms, Opt-In Forms, Contact Lists, Task Management, Sequences/Date Sequences/Rules, Tracking, Emails/Email Templates, Payment Gateways, and Products.

    $75.00 /hr
    205 hours
    0.00
  6. Mellissa Rempfer

    Mellissa Rempfer

    Income Development Coach, Business Development, and Trainer

    United States - Last active: 4 months ago - Tests: 2

    Everyone in business is looking to maximize their resources whether it is time or money. I walk the talk and help people grow in areas that they are weaker or need an extra set of hands. Whether it is a quick few hours to a long term project I bring all of my skill sets to bring out the best results for you. I can oversee and manage projects or develop a new program, training, or product. I can also help and take the burden of doing the time consuming tasks that drain or tax your capacity. Feel free to contact me. 25% of all my contracts get donated to charities.

    $50.00 /hr
    51 hours
    0.00
  7. Loredana Darescu

    Loredana Darescu

    CRM Executive

    Romania - Last active: 1 month ago - Tests: 6

    In pursuit of a highly rewarding career, seeking for a job in challenging and healthy work environment where I can use my skills and knowledge efficiently for organizational growth. To excel in my field through hard work, research and perseverance. In today's world, competition has reached its peak. It is not easy to maintain ourselves in this cutthroat competition, but if we have the skills and enough confidence we can achieve what we aspire to. For that, I will enhance my abilities and make myself capable for the next experience, at all costs.

    $3.00 /hr
    0 hours
    0.00
  8. Lut Garcia

    Lut Garcia

    Salesforce CRM Analyst/Developer

    United States - Last active: 09/09/2014

    I feel passionate about Internet, nature, sports and social development. Strong international experience in Salesforce.com and E-Commerce. Great intuition followed by a data driven support. Interested in solving social challenges with the help of technology. Full cycle SFDC Project Management experience with a mixed profile between Technical/Configuration/Consulting.

    $45.00 /hr
    0 hours
    0.00
  9. Teresa Kwon

    Teresa Kwon

    Nonprofit and Administrative Expert and Voice Talent

    United States - Last active: 12/19/2014 - Tests: 1 - Portfolio: 1

    I am a results-driven professional with success managing a broad range of corporate initiatives while planning, analyzing, and implementing solutions in support of achieving objectives. For 20 years I have helped nonprofits, local governments, and for profit businesses develop and implement strategic plans; manage multimillion dollar projects; implement training initiatives; prepare business plans and grant proposals; conduct research; develop program, conduct needs analysis and measurement and evaluation efforts; design and implement marketing and social media campaigns, and qualify for tax exempt (501(c)(3) status from the Internal Revenue Service. I also freelance as a voice over artist in English and Korean. (voice talent, voice work) and bring 6 years of voice work experience along with 7 as a theatre actor and 2 years as a radio host.

    $35.00 /hr
    0 hours
    0.00