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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 161 CRM projects are completed every quarter on Upwork.


Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.63.

Last updated: May 1, 2015
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  1. Karl Johnson

    Karl Johnson

    CTO, Architect & Developer, Product Innovator, Dev Manager, CRM Expert

    United States - Last active: 07/23/2014 - Tests: 1

    I have over 15 years experience in enterprise and consumer software development and over 7 years experience as a Chief Technology Officer and Director of Development. My specialties include scalable web based platforms, consumer mobile applications, CRM and restaurant and hospitality technology. From 5 years in commercial consulting I have experience across many different industries, including finance, travel, healthcare, IT, hospitality, media, retail and manufacturing. I've managed distributed development teams, across multiple countries, ranging from 3 to 80 engineers and have directly managed over 50 software development projects from idea/inception to production deployment. Previously held full time management positions with Accenture, Microsoft and Booz Allen. Microsoft Dynamics CRM Expert with over 10 years experience including 3 years as an engineer building the core product for Microsoft as well as a senior solution architect with the largest global Dynamics partner.

    $77.78 /hr
    0 hours
  2. Ralph R.

    Ralph R. Agency Contractor

    Engineer building with Rails, Ruby, Django & Python Experience

    United States - Last active: 1 month ago - Tests: 1

    Specialising in Wordpress, Ruby on Rails & Djanjo application development. Over the last 6 years, I have developed a wide range of web applications & sites using Python, Django, JavaScript HTML, Rails, Wordpress, SharePoint, PHP, and MySQL including sites for startup companies and small businesses. I have also extensive experience administrating systems including DevOps, Linux, Amazon OpsWorks & AWS, SharePoint, SalesForce, Zendesk & Jira. My core competency lies in extending existing codebase to incorporate new web site features, administer content management systems (CMS) & collaboration systems. I am seeking opportunities to maintain websites or systems for you or your business. I also have some experience in the following areas: SQL, SaaS, Agile, OOP, and software design and testing.

    Associated with: Lava Agency

    $65.00 /hr
    226 hours
  3. Mellissa Rempfer

    Mellissa Rempfer

    Income Development Coach, Business Development, and Trainer

    United States - Last active: 3 months ago - Tests: 2

    Everyone in business is looking to maximize their resources whether it is time or money. I walk the talk and help people grow in areas that they are weaker or need an extra set of hands. Whether it is a quick few hours to a long term project I bring all of my skill sets to bring out the best results for you. I can oversee and manage projects or develop a new program, training, or product. I can also help and take the burden of doing the time consuming tasks that drain or tax your capacity. Feel free to contact me. 25% of all my contracts get donated to charities.

    $50.00 /hr
    51 hours
  4. Anthony DeLorenzi

    Anthony DeLorenzi

    ONTRAPORT Consultant

    United States - Last active: 4 months ago - Tests: 1

    I worked for ONTRAPORT for 2 years and am an expert with their robust software. I can set up anything inside of an ONTRAPORT account including (but not limited to): Wordpress Sites, Affiliate Programs, Sales Forms, Opt-In Forms, Contact Lists, Task Management, Sequences/Date Sequences/Rules, Tracking, Emails/Email Templates, Payment Gateways, and Products.

    $75.00 /hr
    205 hours
  5. Ben Prozinski

    Ben Prozinski Agency Contractor - Customer Solutions Leader and Journey Architect

    United States - Last active: 1 month ago - Tests: 2

    Ben Prozinski - Know Your Enterprise ® Highly motivated Customer Solutions and Customer Engagement Professional in Systems Integrations and Change Management. Over 12 years of proven success, engaging and managing highly-skilled functional and technical teams to design and deploy innovative application solutions, tools and processes across operations. Particularly effective in applying functional and technical application of Cloud-based and CRM systems integrated with to maximize organizational performance. Create competitive advantages by utilizing cutting-edge technical and business acumen, innovating solutions and influencing positive change across an organization. Achieve corporate objectives through passion, commitment and expertise in: • New Business Development • Project Management • International Business • System Integration • Technology Deployment • Process Improvement • E-commerce • Quality Assurance • System Implementation • Team Leadership • Change Management • Consulting • Thought Leadership • Online Marketing • Entrepreneurship • Customer Engagement Specialties: Certified Salesforce Consultant Certified Sales Cloud Consultant Certified Service Cloud Consultant Certified Salesforce Advanced Administrator Certified Salesforce Administrator Certified Developer Silverpop - Marketing Automation Apttus - CPQ

    Associated with: Prokye

    $125.00 /hr
    0 hours
  6. Lut Garcia

    Lut Garcia

    Salesforce CRM Analyst/Developer

    United States - Last active: 09/09/2014

    I feel passionate about Internet, nature, sports and social development. Strong international experience in and E-Commerce. Great intuition followed by a data driven support. Interested in solving social challenges with the help of technology. Full cycle SFDC Project Management experience with a mixed profile between Technical/Configuration/Consulting.

    $45.00 /hr
    0 hours
  7. Tomas J.

    Tomas J.

    Programmer / Developer

    Germany - Last active: 4 months ago - Portfolio: 3

    Founder, Director and Lead Programmer at JAKOBSSYSTEMS, a small company but with great ideas. We focus on Cross-Platform, mostly desktop software (Mac OS X, Windows, Linux), native Web CGI Apps for Apache and mobile apps for iOS platform. Get more information on our website or visit our different project pages (mostly in german): Some videos of my work on vimeo:

    $145.00 /hr
    0 hours
  8. Dan Xavier

    Dan Xavier

    Interactive Product Manager & Digital Marketing Specialist

    United States - Last active: 10/26/2014 - Tests: 3

    I am an interactive product manager and Business Intelligence Analyst with a track record developing acquisition and retention strategies for Social Web, Mobile, and Internet. My product management work is known to have a customer-centric focus, largely incorporating best practices of User Experience Design to provide a more engaging and satisfying experience for customers on all interactive channels. I've found by blending Agile, Lean, and stage-gate methodologies, I have been able to quickly and efficiently deliver products into the market that meet consumer desires, and the demands of internal stakeholders. Through entrepreneurship I've had to wear many hats and put out many fires in order to build a business. As a result, I have a unique ability to manage multi-disciplinary projects and to navigate complex challenges.

    $50.00 /hr
    0 hours
  9. J D.

    J D.

    Saleslogix/Crystal Reports

    Canada - Last active: 01/20/2014 - Tests: 1 - Portfolio: 2

    4yrs Saleslogix CRM implementation, Customization, Administration, Maintenance, Integration and reporting experience. 13 yrs of programming experience using various Microsoft technologies (Visual Basic 6, ASP, .NET, ASP.NET, VB.NET, ADO.NET, VBScript, Cypress Enable Basic, Web services, SQL Server 7, 2000, 2005, VBA, Excel, Word), Oracle 7, 8i, 10g, 11g, PL/SQL, Crystal Reports 8, 8.5, 9, 10, XI, SQL Navigator 5.5/6, TOAD, Serena Team Track, VSS, Serena PVCS and Wise Packaging studio 5.1. Education: B.S. and M.S. in Computer Science. Implemented Saleslogix in a globally distributed sales and marketing Organization for major Information Technology service provider. Installing and configuring Saleslogix server, client and development workstations. Implemented Saleslogix with Oracle as the LAN database and MSDE as the remote database. Created and maintained User accounts, Access, security and remote database from Saleslogix Administrator. Created and Maintained lookups and Groups. Created various integration touch points using VB and SLAPI functions. Integrated Saleslogix with SAP HR, SD modules and other external systems. Integrated MS Outlook with Saleslogix to record all activities in Saleslogix. Extended functionalities by adding and modifying screens and database tables to Saleslogix using Saleslogix Administrator and Architect. Developed customizations using Cypress Enable Basic (SalesLogix versions prior to 6.0) and VB Script (SalesLogix version 6.0 and higher). Modified Saleslogix standard reports to meets the management requirements. Generated various reports out of Saleslogix for Accounts, Opportunity, Contact, Activity and Campaign management. Developed and maintained various management reports using Crystal Reports and ad-hoc SQL reports. Created scheduled reports from Saleslogix for senior management on a daily, weekly and monthly basis using VB and Crystal Reports. Generated various complex ad-hoc reports from Saleslogix database. Monitor DB health and provide recommendations for improvement. Implemented data archiving mechanism using Oracle PL/SQL scripts which helped to reduce the database size and increased performance of the system. Resolve data synchronization issues with Remote clients. Extensive experience in various data extraction and analysis in Saleslogix.

    $66.67 /hr
    0 hours