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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

Browse CRM job posts for project examples or post your job on Upwork for free!

CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 161 CRM projects are completed every quarter on Upwork.

161

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.63.

4.63
Last updated: May 1, 2015
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  1. Alexandru B.

    Alexandru B.

    Salesforce/ Force.com CRM Expert, Salesforce Certified Developer

    Romania - Last active: 4 months ago - Tests: 2

    Salesforce Certified Developer and Configuration Specialist with 4+ years of experience in administrating, configuring, developing, reaching the client's needs on lots of Salesforce and Intacct projects. Work description: - responsible for maintaining the functional areas of data management, accounts, contacts, leads, campaigns, opportunities, quotes, dashboards and reports etc; - implemented new enhancements including creation of custom objects, workflows, email alerts and templates, and campaigns; - managed territories and forecasting - developed and maintained Visual Force pages(simple pages with just an 'action', customized with Javascript/jQuery, CSS, and AJAX, custom wizard pages, online payments with Credit Cards, etc.), batch-able and schedulable classes; - integrated to other third party solutions (like Intacct, EchoSign, Google Calendar, Google Maps, Autorize.net. - worked on managed packages for AppExchange market - performed analysis on many projects and provided technical documentation

    $38.89 /hr
    117 hours
    0.00
  2. Denis Waterfall Agency Contractor

    Seasoned web developer (CRM & ERP)

    Russia - Last active: 4 months ago - Tests: 1 - Portfolio: 1

    Dear oDesk clients! My name is Denis. I am proficient in: - PHP: FuelPHP, YII, Kohana, Laravel, Zend (1, 2), CakePHP, CodeIgniter; - JavaScript: jQuery, Bootstrap; - BD: mySQL, postgreSQL, Galera, MongoDB, Memcached, Percona; HTML5, SVG, CSS3: Less, Bootstrap; ActionScript (2, 3); - CMSs: Wordpress, Joomla, Opencart, Modx, 1C bitrix. Will be happy working with you!

    Associated with: Yugsite

    $27.78 /hr
    421 hours
    0.00
  3. Margo Northcutt

    Margo Northcutt

    Marketing Automation Expert, HubSpot Inbound & Pardot Certified

    United States - Last active: 6 days ago - Tests: 3 - Portfolio: 4

    Looking for a marketing automation expert? I have extensive experience with marketing automation setup, ongoing email marketing and nurture campaigns, segmentation, lead scoring, landing pages and forms, testing and analytics. I've worked mostly in HubSpot and Pardot (with Salesforce integrations), but am a fast learner on any platform you're using for marketing automation or email marketing. Services offered: - Marketing automation setup assistance - Email marketing, including drip/nurture campaigns - Forms - Landing pages - Segmentation and personas - Automation rules - Analytics - Basic Salesforce integration help - Dynamic content I was the in-house marketing automation expert for my last 2 employers (both mid-size B2B) where I oversaw the initial marketing automation implementation and built successful campaigns from the ground up. I also have Salesforce administrator and B2B sales experience, which has given me a leg up in my work and in understanding sales team needs. I'm a huge advocate of sales and marketing alignment and have worked across departments on a consistent basis to ensure clarity and smooth campaign execution. My work has always been focused on maximizing conversions, engagement, qualified leads, sales team efficiency and of course, sales! Specialties: HubSpot, Pardot, Salesforce, inbound marketing, lifecycle marketing, email marketing, segmentation, forms, landing pages, lead scoring, lead nurturing, online surveys, testing and analytics.

    $90.00 /hr
    588 hours
    0.00
  4. Dale Clay

    Dale Clay

    Back-Office System Consultant

    United States - Last active: 24 days ago - Tests: 2 - Portfolio: 2

    Experienced business and technology consultant specializing in implementing back-office solutions for small to medium-size businesses. Can quickly grasp existing workflow architecture, interpret business requirements, and redesign processes to be more efficient and user-friendly. Successfully implemented CRM systems, support and ticketing systems, logistics systems, and comprehensive HR management systems. I am dilligent, responsive and thorough. Please consider enlisting my help to address your company's back-office needs.

    $110.00 /hr
    15 hours
    0.00
  5. Oscar Maclang

    Oscar Maclang

    Accurate and Reliable Project Management, CRM. Personal Assistant

    Philippines - Last active: 05/16/2013 - Tests: 1

    I am a Process Plant Metallurgist and/or a Chemist for Mining Industry in the Philippines and an enthusiast on online work. I am diligent, organized and self-driven to achieve and lead my team to the goals and objectives of the tasks and projects. I look forward to be a great asset to any company offshore!

    $5.56 /hr
    50 hours
    0.00
  6. Ralph R.

    Ralph R. Agency Contractor

    Engineer building with Rails, Ruby, Django & Python Experience

    United States - Last active: 1 month ago - Tests: 1

    Specialising in Wordpress, Ruby on Rails & Djanjo application development. Over the last 6 years, I have developed a wide range of web applications & sites using Python, Django, JavaScript HTML, Rails, Wordpress, SharePoint, PHP, and MySQL including sites for startup companies and small businesses. I have also extensive experience administrating systems including DevOps, Linux, Amazon OpsWorks & AWS, SharePoint, SalesForce, Zendesk & Jira. My core competency lies in extending existing codebase to incorporate new web site features, administer content management systems (CMS) & collaboration systems. I am seeking opportunities to maintain websites or systems for you or your business. I also have some experience in the following areas: SQL, SaaS, Agile, OOP, and software design and testing.

    Associated with: Lava Agency

    $65.00 /hr
    226 hours
    0.00
  7. Anthony DeLorenzi

    Anthony DeLorenzi

    ONTRAPORT Consultant

    United States - Last active: 4 months ago - Tests: 1

    I worked for ONTRAPORT for 2 years and am an expert with their robust software. I can set up anything inside of an ONTRAPORT account including (but not limited to): Wordpress Sites, Affiliate Programs, Sales Forms, Opt-In Forms, Contact Lists, Task Management, Sequences/Date Sequences/Rules, Tracking, Emails/Email Templates, Payment Gateways, and Products.

    $75.00 /hr
    205 hours
    0.00
  8. Mellissa Rempfer

    Mellissa Rempfer

    Income Development Coach, Business Development, and Trainer

    United States - Last active: 3 months ago - Tests: 2

    Everyone in business is looking to maximize their resources whether it is time or money. I walk the talk and help people grow in areas that they are weaker or need an extra set of hands. Whether it is a quick few hours to a long term project I bring all of my skill sets to bring out the best results for you. I can oversee and manage projects or develop a new program, training, or product. I can also help and take the burden of doing the time consuming tasks that drain or tax your capacity. Feel free to contact me. 25% of all my contracts get donated to charities.

    $50.00 /hr
    51 hours
    0.00
  9. Douglas Allinger

    Douglas Allinger

    Senior CRM Consultant

    United States - Last active: 04/06/2011 - Tests: 3

    Microsoft Dynamics CRM Certified Senior Consultant Results-driven CRM Management Consultant with more than 20 years’ CRM experience in SMB environments. With a passion for helping clients streamline and manage business systems and relationships through process design, meaningful metrics and ongoing support for top-down culture change management, my focus is business impact and results. Qualifications • Deep conceptual and practical knowledge of CRM strategy, concepts, practices and tools • Successful record of full life cycle, upgrade and repair of client CRM deployments in SMB traditional and non-traditional CRM environments • Proven ability to upsell and retain business with existing clients by building superior relationships and providing value added service • Dynamics CRM 2013/2011/4; salesforce.com; sugarCRM; ACT!; Maximizer; Pivotal • Microsoft Dynamics Certified Professional MB2-866, MB2-868. Attributes • Analytical, creative visionary who translates strategy into practical solutions • Self-starter able to capable of handling multiple tasks, shifting priorities and non-structured work environments • Confident, professional and open; clear-thinking and calm under pressure • Excellent verbal, written, presentation and facilitation skills comfortable with technical and non-technical clients

    $105.56 /hr
    29 hours
    0.00