Customer Service Specialists

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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer service job posts for project examples or post your job on Upwork for free!

Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 2,196 Customer service projects are completed every quarter on Upwork.

2,196

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.70.

4.70
Last updated: May 1, 2015
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  1. Aidan Kinney

    Aidan Kinney

    Customer Service Manager/Project Manager

    United States - Last active: 2 days ago - Tests: 1

    I have several years of customer service experience (including online, over the phone and in person) and, for the last 2 years, have been using Infusionsoft, Zendesk, Tender App, Customer Hub, Digital Access Pass, Authorize.net, 1ShoppingCart, and PB Works to offer users refunds; apply and cancel subscriptions; apply, cancel and resend individual emails as part of an email series or newsletter; troubleshoot technical issues; resend passwords; collect feedback; and plan new tools and apps. I also have a wealth of experience using Microsoft Word, Microsoft Excel and, my new favorite, Google drive to build weekly and monthly fiscal reports, record affiliate payments and head and manage projects with a team. I have a friendly, professional demeanor and am a confident multitasker, allowing me to take on several responsibilities at once. I'm a quick learner and enthusiastic. I look forward to working with you as a customer service rep as well as your go-to guy for any additional projects you need assistance with.

    $16.67 /hr
    3,290 hours
    0.00
  2. Whitney Sarallo

    Whitney Sarallo

    Marketing/Administrative/Customer Service/Creative Design

    United States - Last active: 2 days ago - Tests: 2 - Portfolio: 4

    My background includes a great deal of time doing freelance marketing. I am advanced in Adobe software, specifically In-Design. Along with programs such as Microsoft Office and customer service generated work desks. My Bachelor's Degree is in Marketing and I am almost complete with my MBA in Hospitality Management. I am very organized, hard working, efficient, and able to do just about any customer service or design related project you can offer me!

    $19.00 /hr
    784 hours
    0.00
  3. Sian Depaz

    Sian Depaz

    Customer Service

    Belize - Last active: 1 day ago - Tests: 3

    I'm friendly and patient and I love to work in the customer care industry. I'm currently working for Tracfone Wireless as a customer care representative and I assist customers in a number of different issues they may have with their phones. I strive to provide the best service to my customers when they call in, because I want them to feel pleased and satisfied when they get off the line with me. My goal is learn more and grow in the customer care industry, because helping people is what I love!

    $6.67 /hr
    6,820 hours
    0.00
  4. Levana Ambrose

    Levana Ambrose

    Customer Service

    United States - Last active: 2 days ago - Tests: 1

    I have over 8 years of Customer Service, Data Entry, Office Administration, Call Center, and Sales. My strengths include the following: *Working well with others *Computer knowledge (Microsoft Office,Word, Excel, Email handling) *I am Self-driven *Trustworthy *Working well under pressure *Self-motivated *Hard working *Detail oriented *Good at multi-tasking *Punctual

    $11.11 /hr
    2,194 hours
    0.00
  5. Jimmy D.

    Jimmy D.

    Experienced Customer Service Representative

    Dominican Republic - Last active: 2 days ago - Tests: 2

    I'm an ambitious, motivated, responsible business management student, with more than 4 years of call center's experience; I speak native French, Haitian Creole , fluent English and Spanish. Certified IT assistant, i have worked for one of the most prominent company the world has ever known, Samsung as a bilingual ( French and English) Customer service and technical support representative, offering remote assistance to users with the mobile device including laptops computer,printers, Smartphones, and also smart TVs. Also had some experience working for ATT as customer service representative, handling customer's billing question and upsell. Reliability, Fast learning skills, good communication skills and friendly nature are assets I would bring to the work.

    $15.00 /hr
    65 hours
    0.00
  6. Resurreccion Lopez

    Resurreccion Lopez

    Experienced customer service representative

    Philippines - Last active: 2 days ago - Tests: 3

    I am an enthusiastic individual with excellent self motivation and time management skills along with the ability to provide excellent customer service. I possess a solid background in sales, taking incoming calls and providing information to customers in the minimum of time. I have the ability to connect to people and I believe that my enthusiasm is the key factor why I'm able to convince people and gain their trust. I can work on a fast pace environment with less supervision. Moreover, I have the ability to assure quality in each call as I worked as Assistant Team Lead from my previous company where we mostly evaluate calls for quality assurance. I am confident that my six years of experience with call center industry would make a significant contribution with your company.

    $4.44 /hr
    1,206 hours
    0.00
  7. Erica Crawley

    Erica Crawley

    Experienced Customer Service Representative

    United States - Last active: 6 days ago - Tests: 2

    As a professional, my background is highlighted by visible achievements in the Armed Forces and in my education. I have acquired interpersonal skills necessary to successfully relate to the public and co-workers. My functional areas of experience have been broad-based and include program/project management, non-profit management, social services, financial management, customer service and advocacy settings. Based on my accomplishments, my strengths have been identified in highly developed organizational, analytical and communication areas. I am versatile, productive under pressure, and I have gained the respect of those with whom I have come in contact with. I offer a high degree of integrity, and I believe that I would be an asset in any setting.

    $8.89 /hr
    629 hours
    0.00
  8. Billy Sturgill

    Billy Sturgill

    Customer Service Manager

    United States - Last active: 1 day ago - Tests: 2

    Hi there, my name is Billy Sturgill and I am here to offer my expertise at an incredible rate! I have extensive experience with customer service, management, social media outreach, and more! Brief Technical Skill Summary: Windows/Mac Proficient Data Entry 100+ WPM Microsoft Office Expert I thank you for your time and consideration for your project and I look forward to working with you! Best Regards, Billy

    $15.00 /hr
    214 hours
    0.00
  9. Erick Romero

    Erick Romero

    Customer Service Rep

    Nicaragua - Last active: 1 day ago - Tests: 1

    I am a skilled and experienced customer service representative with some sales background, too. Sense of responsibility, discipline, patience, consistency and hard-work are some of the traits that I have acquired with 5 years of experience in working at a BPO industry. One of my objectives is to have a position that would help me develop and utilize my acquired skills and knowledge and gain experience from it. My objectives are to bring a professional attitude and excel in the projects that I am working on. I poses a great work ethic and am dedicated to the job that I am working on. I hope to work with a company that provides me with growth opportunities that correspond to my skill set. I am conveniently located in Central America, so the time difference is not a problem. Currently I am 2 hours behind EST and 1hr ahead of PDT. My location provides me with flexibility to cover many different time zones and shifts. My focus is to get the job done right on the first try. I always come forth with a positive attitude in order to make sure I give 110% of me on everything that I do. I am determined to show you my full potential and am willing to go the extra mile. All I need is that one opportunity so that I can prove it to you. As far as my experience goes, I have worked in the customer service industry for over three years now. I will provide my own headset and computer with a high speed internet connection. Thank you for taking the time to look at my portfolio and I look forward to working with you soon.

    $6.67 /hr
    2,382 hours
    0.00