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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,322 Customer service projects are completed every quarter on Upwork.

1,322

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: August 1, 2015
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  1. Merian Malasaga

    Merian Malasaga Agency Contractor

    Experienced Customer Service

    Philippines - Tests: 4

    I have over 9 years of experience in the customer service department. I came in as a customer service representative and eventually got promoted as a team manager. I handled Voice Support, Inbound Sales, Email and Chat support as a team manager. Being in the customer service department for more than 9 years, I know it is very important to have an exceptional customer service skills for a company's growth and survival.

    Associated with: TRISIS Contact Solutions

    $5.56 /hr
    1,141 hours
    0.00
  2. Ayesha Nawaz

    Ayesha Nawaz Agency Contractor

    Customer Service Representative

    Pakistan - Tests: 1 - Portfolio: 1

    A result oriented self-starter, skilled learner and effective communicator, quick learner,very adaptive, determined and problem solver with a wide experience in call center field. Undertook various part time jobs as a customer service representative having 4+ years of customer service experience. Ability of working with minimum supervision coupled with strong interpersonal and organizational skills. A target-driven employee having comprehensive knowledge of analyzing relevant data to determine customer service outputs, identifying and implementing strategies to improve quality of service, productivity and profitability. A friendly and flexible individual with a proven professional approach towards objectives and tasks.

    Associated with: Swift-Tech BPO

    $3.33 /hr
    306 hours
    0.00
  3. Ann Rachel Ademe

    Ann Rachel Ademe Agency Contractor

    Experienced Customer Service Representative

    Philippines - Tests: 3

    I have been a customer service representative for the past 3 years and I would like to continue to deliver the kind of service that every customer needs. I am also a graduate of Bachelor of Science in Nursing but I believe my passion is to make people happy and making it sure that I'm the right person to look for if they have problems. Good communication skills, confidence and having proper rapport are some of my customer service skills. I also have knowledge on email support.

    Associated with: TRISIS Contact Solutions

    $7.00 /hr
    1,045 hours
    0.00
  4. Jaime S.

    Jaime S.

    Experienced Customer Service Representative

    United States

    Over the past 15 years I have worked for a promotional products company. I have taken many classes on sales and customer service so I can continue to provide excellent customer service to consumers. Throughout the years I have come familiar with the internet and researching products. I can type 40 words a minute. I can work in groups or well independently. I am used to a fast paced environment and heavy volume of calls.

    $13.33 /hr
    924 hours
    0.00
  5. Angeline Villagracia

    Angeline Villagracia

    Customer Service Representative

    Philippines

    To be able to join your organization where the knowledge acquired through education and past experiences may be applied, shared and further enhance not only for personal growth but also in fulfillment of the company's goal.

    $5.56 /hr
    4,349 hours
    0.00
  6. Narz Escasinas

    Narz Escasinas Agency Contractor

    Customer Service Expert

    Philippines

    I have 4 years of experience in Customer Service assisting U.S. and Australian customers. I was trained at a large Call Center in the Philippines and served as Team Lead for 1 year. I can provide e-mail, ticket and phone support and will do everything I can to delight your customers. I am a full-time freelancer and can work Australian or U.S. business hours.

    Associated with: XStream Solutions International

    $10.00 /hr
    257 hours
    0.00