Get Your Customer Service Project Started Today!

Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer service job posts for project examples or post your job on Upwork for free!

Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,238 Customer service projects are completed every quarter on Upwork.

1,238

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.68.

4.68
Last updated: September 1, 2015
Clear all filters
  1. Christine E.

    Christine E.

    Data entry, Customer Service

    United States

    Hello, My name is Christine and I am interested in data entry, database and customer service positions. I am a self starter, highly motivated and a very hard worker. I have worked for large and small companies and I have also done virtual customer service and data entry jobs. I have a proven track record of positive performance and I take pride in having integrity and a high level of dedication to any job that I commit to, proving to be an asset to any organization I work for.

    $15.00 /hr
    0 hours
    0.00
  2. Resurreccion Lopez

    Resurreccion Lopez

    Experienced customer service representative

    Philippines - Tests: 3

    I am an enthusiastic individual with excellent self motivation and time management skills along with the ability to provide excellent customer service. I possess a solid background in sales, taking incoming calls and providing information to customers in the minimum of time. I have the ability to connect to people and I believe that my enthusiasm is the key factor why I'm able to convince people and gain their trust. I can work on a fast pace environment with less supervision. Moreover, I have the ability to assure quality in each call as I worked as Assistant Team Lead from my previous company where we mostly evaluate calls for quality assurance. I am confident that my six years of experience with call center industry would make a significant contribution with your company.

    $4.44 /hr
    1,577 hours
    0.00
  3. Ma. Farra Turla

    Ma. Farra Turla

    Customer Service Representative, Researcher

    Philippines - Tests: 4

    For almost 9 years, I am a Customer Service Representative handling calls coming from the United Kingdom and Ireland. Extensive training and certifications were given, part of it is providing both residential and business entry contact details not only to the UK but also available directories for the rest of the world. Also, I have a background on financial statements, encodes medical data entries, knowledgeable on medical billing and budgeting concerns as I worked in a private health center. With basic skills on html and photo shop, I also write for my personal blog.

    $4.44 /hr
    141 hours
    0.00
  4. Merian Malasaga

    Merian Malasaga

    Experienced Customer Service

    Philippines - Tests: 4

    I have over 9 years of experience in the customer service department. I came in as a customer service representative and eventually got promoted as a team manager. I handled Voice Support, Inbound Sales, Email and Chat support as a team manager. Being in the customer service department for more than 9 years, I know it is very important to have an exceptional customer service skills for a company's growth and survival.

    $5.56 /hr
    1,184 hours
    0.00
  5. Stefan Stanimirovic

    Stefan Stanimirovic

    Technical Support/Customer Service

    Serbia - Tests: 2 - Portfolio: 1

    I'm a professional customer service operator, with years of experience working as customer service/technical support for many companies include biggest internet provider in my country as well as worked in United State. I offer services in customer support , technical support , lead managements , surveys , translation. I'm fluent in English and Serbian and I'm also taking classes German. Skills: Customer Service | Critical Thinking | Troubleshooting |Translating | Functional Management | IT Management & Infrastructure | Process Analysis | Computer Network Management | Problem Solving

    $7.00 /hr
    0 hours
    0.00
  6. Tom Hooker

    Tom Hooker

    Senior Customer Service Representative

    France - Tests: 5

    After working for major outsourcing companies based in Nicaragua, I have developed a wide array of skills that have enabled me to handle customer service and sales fairly easily. I have high level English skills and vast knowledge of the American culture, which I also acquired working as an Account Manager for SEO and PPC Marketing Campaigns (Google AdWords). I attended college for 5 years, studying Marketing & Publicity, Tourism & Administration, Business Administration and finally Psychology; however, I decided to postpone my studies until I can carry them out as I wish. Besides experience in Customer Service and Web Marketing, I have worked as Bar/Restaurant Staff (cashier & waiter), Translating (Blacksburg/San Jose de Bocay Sister City Program), Teaching English (American Nicaraguan School), Copywriting (White Shark Media & Web Local Marketing) and Sales.

    $8.89 /hr
    0 hours
    0.00
  7. Kristiann K.

    Kristiann K.

    Experienced Customer Service Associate

    United States - Tests: 4 - Portfolio: 1

    Hi! My name is Kristiann. My main focus has always been in the Retail Administration area. I was responsible for the scheduling and timely processing of product as well as the book-keeping of the sales. Over the last 3 years I have been responsible for tracking and recording over $5,000 daily at Hobby Lobby. I was the go-to person for any customer or product related complaint and helped to resolve any interoffice dispute that came up. My main strengths are: -Dedicated Worker -Unparalleled telephone communication skills -Superb administrative efficiency -Proficient with Microsoft Office

    $6.00 /hr
    7 hours
    0.00
  8. Hermely Sacmar

    Hermely Sacmar

    Customer Service Specialist.

    Thailand - Tests: 3

    For the past 3 years working in Call Center for an American Company, I am confident to say that I am now well trained in customer relations, handling and resolving customer complaints, or issues whether via phone call, email or chat. My core competence lies in understanding, probing and attentive listening with regards to customer issues or concerns and to immediately know the best resolution.

    $3.33 /hr
    0 hours
    0.00
  9. Jennel Thein Peralta

    Jennel Thein Peralta Agency Contractor

    Customer Service Specialist

    Philippines - Tests: 1 - Portfolio: 1

    My career has led me to specialize increasingly in the field of Communications and dealing with different types of people at international level. I have experience in: teaching, coaching/ mentoring and strategic way of resolving customer concerns mostly about billing, travel and hotel bookings. Furthermore, it has improved my social and people skills and the application of modern leadership methods (through staff motivation and target-setting, clarity in communication, and easy personal inter-relations.

    Associated with: Telemarketer Group Manila™

    $5.50 /hr
    182 hours
    0.00
  10. Ayesha Nawaz

    Ayesha Nawaz Agency Contractor

    Customer Service Representative

    Pakistan - Tests: 1 - Portfolio: 1

    A result oriented self-starter, skilled learner and effective communicator, quick learner,very adaptive, determined and problem solver with a wide experience in call center field. Undertook various part time jobs as a customer service representative having 4+ years of customer service experience. Ability of working with minimum supervision coupled with strong interpersonal and organizational skills. A target-driven employee having comprehensive knowledge of analyzing relevant data to determine customer service outputs, identifying and implementing strategies to improve quality of service, productivity and profitability. A friendly and flexible individual with a proven professional approach towards objectives and tasks.

    Associated with: Swift-Tech BPO

    $3.33 /hr
    372 hours
    0.00