Helpdesk Freelancers

Browse Helpdesk job posts for project examples or post your job on Upwork for free!

Helpdesk Job Cost Overview

Typical total cost of Upwork Helpdesk projects based on completed and fixed-price jobs.

Upwork Helpdesk Jobs Completed Quarterly

On average, 35 Helpdesk projects are completed every quarter on Upwork.

35

Time to Complete Upwork Helpdesk Jobs

Time needed to complete a Helpdesk project on Upwork.

Average Helpdesk Freelancer Feedback Score

Helpdesk Upwork freelancers typically receive a client rating of 4.54.

4.54
Last updated: June 1, 2015
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  1. Steve Rands

    Steve Rands

    IT Helpdesk support

    United Kingdom - Last active: 12/17/2013 - Tests: 2

    I am educated to Master degree level, I carry technical experience of over 18 years in Novell and Microsoft networking technologies covering many diverse consultancy roles, remaining very much hands on throughout. My expertise is in Microsoft Office, Windows desktop operating systems and networking technologies. Also, running support desks for so many years has helped me to develop a strong working knowledge of a wide range of software and infrastructure technologies, and instilled an eagerness to expand my knowledge in all areas. I have developed excellent business acumen, and communicate well with all levels.

    $27.78 /hr
    0 hours
    0.00
  2. Dante M.

    Dante M. Agency Contractor

    Data Analyst/IT HelpDesk Support/Enconder/Web Researcher/Virtual Asst.

    Philippines - Last active: 4 months ago - Tests: 5

    Being over several years in IT Industry, I aim for a position that can maximize in utilizing my skills and work experiences. I am interested in Work at Home on-line jobs and can spend much time in working on the tasks.

    Associated with: Online Jobs Services

    $5.56 /hr
    205 hours
    0.00
  3. Jessica Affatato

    Jessica Affatato

    Luxury Service, Food and Hospitality Writer, and Recipe Tester

    United States - Last active: 14 days ago - Tests: 6

    With over 9 years of experience in the food and hospitality industries, I am ready to work with you on any project from customer service representative for any field to troubleshooting 5-star luxury hospitality operations. My specialties include Front-of-House Management, Pre-Opening, Opening, Event Management, and Catering, and Spa Operations.Additionally, I have food writing and recipe testing experience. Writing samples can be viewed at www.CustardandMustard.net. I look forward to working with you soon.

    $20.00 /hr
    0 hours
    0.00
  4. Benoit Ghio

    Benoit Ghio

    Webmaster / Community Management / IT Administrator

    France - Last active: 3 months ago - Tests: 4 - Portfolio: 3

    I started my career in IT as a network administrator for 1 year in an aluminum production company. This work allowed me to get many skills in the servers domain and IT support. Then, i worked for an event digital agency in the web domain during 5 years allowing me to get skill in the Web domains and social media strategy.

    $20.00 /hr
    17 hours
    0.00
  5. Kishan Pandya

    Kishan Pandya

    IT Professional

    United States - Last active: 04/14/2014 - Tests: 2

    • Well-versed in computer hardware, operating systems, and various software (Excel, PowerPoint, Word, Adobe Photoshop, Eclipse) • Experienced in Java and C programming languages, Visual Basic macros • Awarded multiple Customer Service Awards at the Rutgers University Office of Information Technology • Received certificate from AT&T management for ‘Excellent Customer Service’ • Sound knowledge in networking; proficient in Cisco and Juniper routers, TCP/IP, MPLS, MLPPP, BGP, VoIP, PNT, OSPF • Six Sigma (White and Yellow Belt) • SaaS, FoxPro, LotusNotes, SharePoint, Oracle Agile, PLM • RFP, BRD, Project Management

    $44.44 /hr
    0 hours
    0.00
  6. Paula Collinson

    Paula Collinson

    Microsoft Certified Solutions Expert

    United Kingdom - Last active: 08/24/2014 - Tests: 1

    Over 25 years I've installed, configured, provided support and project management for many diverse ICT Systems. Areas or interest and expertise include design and development of MS Excel spreadsheets; Visual Basic; Javascript; all Microsoft Windows operating systems; management and administration of Active Directory; design of customised training materials and delivery of advanced level training in MS Access and MS Excel; hosted web services; Microsoft Sharepoint; SQL and Project Management. I provide web hosting services and support to small and medium size businesses. Currently employed by NHS managing and leading on various enterprise IT projects.

    $25.00 /hr
    0 hours
    0.00
  7. J a v i e r F.

    J a v i e r F.

    Senior Excel VBA developer - Business Intelligence in Excel

    Spain - Last active: 4 months ago - Tests: 2 - Portfolio: 1

    • Consultant and Developer of ad hoc KPI Dashboards (Excel/VBA) • Optimization of Processes according to Six Sigma (DMAIC) QM Methodology • Familiar in Customer Service and Technical Support in multicultural environment (SSC) • Quiet, thoughtful, adaptable & team-oriented • Organizational-communicative talent, power of analysis & pragmatic reasoning • Fast apprehension and ability to develop and implement innovative solutions • Accustomed to stress and interested on continuing professional development I'm native German/Spanisch +English, French, and other European languages Specialties: Process optimisation, Analysis & Reporting, MS Excel & VBA Industries: Telecoms & IT, Insurance, Travel, Industrial Automation

    $25.00 /hr
    0 hours
    0.00
  8. Juan pablo C.

    Juan pablo C.

    IT Management / Web Developer

    Argentina - Last active: 09/07/2014

    I have been working over the last 10 years in developing web projects, either for websites or applications using HMTL, Ajax, PHP and MySQL. Also I have been working in a web hosting company so I have earned a large experience optimizing webapps for high-traffic websites. I understand web projects not only as a way to sell products or services but a path to cross real people needs and enterprises willing to deliver solutions. My job goes from understanding the need, planning, making an usability analysis, teambuilding, development, and testing.

    $33.33 /hr
    0 hours
    0.00
  9. Bob Lietka

    Bob Lietka

    Consultant

    United States - Last active: 07/14/2014 - Tests: 3

    Highly-versatile technical professional with a background in project management, customer service, test lab configuration, quality control and software/hardware support for on-site and remote processing. Accomplished in setting up, consolidating and managing test labs for complex environments, providing means to ensure quality operations on disparate computer images for immediate production use. Comprehensive knowledge in technical support for desktop machines, server farms, software, peripherals and troubleshooting all manner of issues. Skilled in establishing accurate test conditions and designing and automating detailed test scripts as well as documenting, prioritizing and recommending/developing resolution for bugs, breaks and stoppages. Proven ability to interact with end-users, vendors, cross-functional leaders and specialists to gather data, analyze returns and devise solutions while strengthening brand experiences. Adept at blending strong decision-making with outstanding organizational skills, solid leadership and strong communication to effect change, improve processes and elevate quality to world-class standards. Uniquely suited to remote support and telecommuting without loss of productivity; able to lead and motivate, empower and monitor remote employees. Characterized by integrity, stand-out work ethic, critical thinking and a drive to improve processes, services and customer relations.

    $55.56 /hr
    0 hours
    0.00
  10. Margo Lane

    Margo Lane

    Mobile Secretary/Contracts/Negotiations/Property Mgmt/Restaurant Mgmt

    Canada - Last active: 10/30/2013 - Tests: 12

    I have been a domestic engineer since 2003 while holding multiple positions, including property manager, personal shopper, mobile secretary, mobile personal assistant, etc…, and enjoying myself as a volunteer enthusiast at the same time. I am currently waiting to upgrade Math and Chemistry courses, which will allow me to enroll in the 3 year Respiratory Therapist program at SAIT.

    $27.78 /hr
    0 hours
    0.00