Live Chat Operators

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Live Chat Operator Job Cost Overview

Typical total cost of Upwork Live Chat Operator projects based on completed and fixed-price jobs.

Upwork Live Chat Operator Jobs Completed Quarterly

On average, 40 Live Chat Operator projects are completed every quarter on Upwork.

40

Time to Complete Upwork Live Chat Operator Jobs

Time needed to complete a Live Chat Operator project on Upwork.

Average Live Chat Operator Freelancer Feedback Score

Live Chat Operator Upwork freelancers typically receive a client rating of 4.56.

4.56
Last updated: May 1, 2015
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  1. Karim Semmoud

    Karim Semmoud

    Experienced Customer Service Representative

    United Kingdom - Last active: 1 month ago - Tests: 1 - Portfolio: 3

    Personal Skills: -Enthusiastic, dependable, self-motivated and quick learner -Understand many different points of view and have excellent problem solving skills -Eager to take courses or additional training in order to develop new skills Professional Skills: -Consistently complete projects on time or ahead of schedule -Competent and reliable professional, task-oriented and focused on completing projects well -Adaptable and able to maintain a flexible schedule Technical Skills -Proven ability to gain customer’s confidence and trust -Expert knowledge of computer software packages and web technologies -Strong skills in organizing workflow, ideas, materials and contacts

    $15.00 /hr
    0 hours
    0.00
  2. Stephanie A.

    Stephanie A.

    Experienced Administrative Professional

    United States - Last active: 3 months ago - Tests: 7

    Over 20 years of Managerial experience and Data Entry. I have worked the last 2 years as a Support Specialist. Experience includes: Taking calls from clients, computer entry, monitoring a chat room, training webinars, sorting and assigning incoming emails. Have also done after hours emergency dispatching for a plumbing company.

    $15.00 /hr
    908 hours
    0.00
  3. Renato Frota

    Renato Frota

    Complete IT Consultant / Programmer / Assistant

    Brazil - Last active: 02/28/2014 - Tests: 2

    I'm a 26 yr old guy from Brazil, with IT Management undergraduation, passionate for computers since... well, since ever. I have programming skills (mainly PHP/MySQL), Linux administration experience, very accostumed to using SSH to performing tasks quicker. Have integrated some great support staffs like InvisionHelp Brasil (Invision Power brazilian community, that offers free and paid support and programming services). Currently a global moderator in the OpenCart Brasil community. I also have experience with WHMCS and various other PHP scripts. I'm very good in troubleshooting and tasks automatization. If you need PHP, HTML and/or CSS adjustments in your website/application, I'm able perform them quickly. I have some skills with web graphics (Photoshop) also. Really don't know what to focus in my profile yet. I will update this as I find jobs that I'm capable to do.

    $30.00 /hr
    0 hours
    0.00
  4. Richard Noonan

    Richard Noonan

    IT Support

    Ireland - Last active: 4 months ago

    BSc Electronics & Computing from Open University (Milton Keynes) My Current occupation is in IT Support at an Amazon.co.uk Call Centre. Duties include: Respond to internal customer service requests for hardware & software issues. Build of desktop PCs & Laptops in Windows 7 & MS Office 2010 English, French, Italian & in Linux (Ubuntu). Mainly from SCCM and FOG Server images. Receive delivery of desktops & laptops. Unpack and storage of desktops & Laptops. Image, log and issue with encryption when collected. Installation of full desktop and laptop workstations including docking stations & dual screen extended desktops. Troubleshooting of PCs & Laptops to RAM, HD & Motherboard Level & calling vendors to organize replacement and return of in warranty modules. Provide remote assist though Windows Remote Assist and Citrix Go to Assist when work from agents experienced issues. I have also used Teamviewer. Troubleshooting and resolving desk-side tickets. Active Directory users management and password resets/account unlocks, VPN token access issues etc. Network troubleshooting & diagnosis data ports. Wireless troubleshooting/Wireless certificates. Data Retrieval from Hard Drives of defective laptops (when possible). Bit-locker encryption recovery. Roaming and Local Profile Management. Home Drive/Network Space Admin. Shared Folders and Permissions Admin. Submission of RFQs and raising of Purchase Requisitions for IT equipment. Delivery of IT Training and IT Inductions. I am very comfortable in a classroom/training room environment and speaking in Public. Provisioning of SIP desk phones and administration of Mobile Smart Phones. Network/Server Room Troubleshooting and Implementation of Change Management to replace CISCO/APC modules when required. Arrange RMA of defective modules to Vendor. I have 2 years experience in Customer Service (Tech Support) at Amazon.co.uk I also have 15 years experience in Electronic Design & Troubleshooting with companies such as Flextronics and Artesyn

    $15.00 /hr
    0 hours
    0.00
  5. Alvin Ali Dimasukal

    Alvin Ali Dimasukal

    Live Chat Operator

    Philippines - Last active: 3 months ago - Tests: 2

    I worked as Chat support for 1 year on online dating sites.. selling memberships and upgrade into platinum membership. 2 years working in Customer Service with basic knowledge about technical support and currently working for 2 years as a collector for both front-end and back-end deliquency doing outbound/inbound call, Call handling time average of 200 seconds and 30wpm. Looking for a full time job as a chat support while I'm at home. I'm hard working, flexible, can work on a high stress working environment and Multi-tasking skills. Finish goals that was given to me on time. for more information please send me an email to jheckvhindimalicia@yahoo.com or you can also add me on skype - facebook:jherlyn.galicia

    $10.00 /hr
    0 hours
    0.00
  6. Erick Romero

    Erick Romero

    Customer Service Rep

    Nicaragua - Last active: 1 day ago - Tests: 1

    I am a skilled and experienced customer service representative with some sales background, too. Sense of responsibility, discipline, patience, consistency and hard-work are some of the traits that I have acquired with 5 years of experience in working at a BPO industry. One of my objectives is to have a position that would help me develop and utilize my acquired skills and knowledge and gain experience from it. My objectives are to bring a professional attitude and excel in the projects that I am working on. I poses a great work ethic and am dedicated to the job that I am working on. I hope to work with a company that provides me with growth opportunities that correspond to my skill set. I am conveniently located in Central America, so the time difference is not a problem. Currently I am 2 hours behind EST and 1hr ahead of PDT. My location provides me with flexibility to cover many different time zones and shifts. My focus is to get the job done right on the first try. I always come forth with a positive attitude in order to make sure I give 110% of me on everything that I do. I am determined to show you my full potential and am willing to go the extra mile. All I need is that one opportunity so that I can prove it to you. As far as my experience goes, I have worked in the customer service industry for over three years now. I will provide my own headset and computer with a high speed internet connection. Thank you for taking the time to look at my portfolio and I look forward to working with you soon.

    $6.67 /hr
    2,377 hours
    0.00
  7. Sharon-Kathleen M. Corner

    Sharon-Kathleen M. Corner

    United States - Last active: 1 day ago - Tests: 1 - Portfolio: 1

    I have a very strong customer service background, and am able to work the phone and complete tickets without difficulty. I have worked in several programs, including Zendesk, and other standard ticket programs. I have done several years of forum moderation and live chats. working several "rooms" at the same time. I have done sales, escalation and retention, chat rooms, and customer service calls and tickets in a virtual office without supervision for over 8 years. I enjoy working, and look forward to being part of a virtual team.

    $15.00 /hr
    458 hours
    0.00
  8. Timo G.

    Timo G.

    Translating, website content, customer service

    Bolivia - Last active: 2 days ago - Tests: 2

    I am a native Finnish speaker who studied a Bachelor's degree in the U.S., specializing in Spanish. I am looking to translate or produce any type of texts, handle website content or customer service. So far my odesk work experience includes English- Finnish and Finnish- English translation and email correspondence.

    $14.00 /hr
    318 hours
    0.00
  9. Mylene Doue

    Mylene Doue

    Data entry specialist

    France - Last active: 1 day ago - Tests: 1

    Currently postdoctoral researcher I have studied information systems engineering and comparative literatures (linguistics aspect). My project was buildt so as to develop personal resources management. Been previously abroad and working on web content : judging and improving search engine requests, editing and translating contents,.. I look forward on keywords mapping and data-mining so as to increase expert web researches.

    $15.00 /hr
    18 hours
    0.00
  10. Maria Rodelia Sibal

    Maria Rodelia Sibal

    If you need anything done, I'm the woman for the job.

    Philippines - Last active: 2 days ago - Tests: 2

    My work experiences make me suitable for any kind of job. I worked as a teacher for four years and worked in the BPO industry for more than ten years. My background includes working in sales, billing and technical support. I also have experience handling inbound/outbound calls, chat, ticket and email support, data entry and appointment setting. I have excellent customer service skills, I am reliable and take great pride in always giving my best in all that I do. If you need anything done, I'm the woman for the job.

    $7.00 /hr
    2,877 hours
    0.00