Get Your Online Help Project Started Today!

Hire an online help consultant today to set up helpdesk, tech support and other support systems. These experienced service professionals can provide technical support for your customers, set up question and answer (Q&A) boards, manage support forums and answer questions in real time using live chat software.

Online help refers to any procedural, topic oriented, reference or support information provided over the Internet to help people use software, products or services. Online help may be implemented statically through Q&A forums, frequently asked question (FAQ) boards, or by using help authoring tools that provide troubleshooting databases or context-sensitive help to users. On Upwork, the world’s largest online workplace, you’ll find online help freelancers who can help businesses and professionals around the world offer quality support and customer service.

Browse Online Help job posts for project examples or post your job on Upwork for free!

Online Help Job Cost Overview

Typical total cost of Upwork Online Help projects based on completed and fixed-price jobs.

Upwork Online Help Jobs Completed Quarterly

On average, 32 Online Help projects are completed every quarter on Upwork.

32

Time to Complete Upwork Online Help Jobs

Time needed to complete a Online Help project on Upwork.

Average Online Help Freelancer Feedback Score

Online Help Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: August 1, 2015

Popular Online Help Searches

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  1. Mikaela Serevan

    Data entry expert

    Romania

    I've worked over the last 3 years as a QA Tester at GFK Romania. I'm a very fast learner, self-confident, detail oriented with high knowledge in cleaning and modeling data. I have skills like: - MS Office Advanced, Spss, Sql, Sap, Oracle Business Inteligence Enterprise Ed., C++ and Fox Pro.

    $3.33 /hr
    660 hours
    0.00
  2. Matias T.

    Messaging & Collaboration Admin / Tester

    Argentina - Tests: 1

    I've studied videogame development and design and I'm currently employed at Accenture working as an Microsoft Exchange / Lync / Sharepoint Server and Application Administrator. I've worked on the customer service industry in sales, helpdesk and tech support. I'm fluent in both Spanish (native language) and English (native level).

    $11.11 /hr
    194 hours
    0.00
  3. Syed Noor E Mostofa

    Syed Noor E Mostofa

    dataentry,customaer service,telemarketing,microsoft office

    Bangladesh - Tests: 2

      Career Objective: To provide the organization the highest possible marketing output that would position the company to set up a long term image in the competitive market. Career Summary: Sales Man with more than 2 years of sales and distribution experience. Expertise in setting up distribution channel. Specialization: Fields of Specialization Description Consumer Durables - Sales & Marketing   Quick learning ability Prepare business plan and introduce a new brand in market. Young, energetic, enthusiastic and self-motivated. Good communication and interpersonal skills. Good analytical skills in problem solving area. Ability to work under pressure. Open minded to adapt with new and challenging situation.  

    $3.33 /hr
    0 hours
    0.00
  4. Sandeep S Rodrigues

    Sandeep S Rodrigues

    I have knowledge in multiple disciplines and I am a Freelancer

    India - Tests: 3

    Hello I am seeking an innovative multidisciplinary position that will challenge my technical skills and also mt Management Skills which focuses on the Development of the Organization that I work for. I have a passion for learning and using new technologies, and a strong ambition to work for a competitive, diverse environment. I enjoy working with a variety of people including customers, engineers, managers, and end-users I have 18 months of experience in the Channel Sales. However, I am looking for greater challenges in a fast-paced commercial environment. I have a passion for technology, and for using that technology to design products to simplify the lives of general consumers. My immediate goal is to find a challenging position in a Good Organization I enjoy finding new opportunities to learn, and I have a natural disposition to learn quickly and to excel. Every challenge is always a great learning opportunity. My previous bosses have continuously commended me for my ambition and aptitude

    $7.00 /hr
    0 hours
    0.00
  5. Irene Rodriguez

    Irene Rodriguez

    Bilingual Administrative Assistant/CSR

    United States - Tests: 3

    I am a Bilingual (English/Spanish/English) Administrative Assistant with over 15 years of office administration experience in Colombia and the United States. I graduated as a Colombian lawyer in 2002, however my secretarial background and interest for administration and management have taken me to develop my expertise as office manager and legal assistant focused to customer service, working for various law firms in Colombia and the United States. I am detail and business oriented and my main goal is to succeed through your business success. Clients’ needs come first and I make it a continued effort to provide the best administrative support so you do not have to worry about it and focus on the most important things. If you have peace of mind knowing that your administrative day-to-day affairs are taken care of you can achieve your business goals more effectively, easier and faster… and I will have achieved my goal too.

    $15.00 /hr
    227 hours
    0.00
  6. Therese Hagerberg

    Therese Hagerberg

    Virtual Assistant, experienced customer support & Data Entry

    United Kingdom - Tests: 2

    A proactive, focused and committed professional, with extensive expertise gained within the administrative sector. I am a competent, polished and diligent employee with great customer service and management experience. My devotion and administration working knowledge along with a professional manner and organizational skills makes me also a terrific team worker. An accomplished time manager, organiser and change manager, capable of conceptualising, introducing and integrating innovative strategies, to maximise performance and quality standards to ensure the ongoing provision of the highest standards of customer care. A well presented, confident and articulate communicator and negotiator at all levels, who commands respect and credibility through the projection of a professional image.

    $8.00 /hr
    36 hours
    0.00
  7. Michelle N.

    Michelle N.

    Looking for a job in customer service, assistant, or voice over work

    United States

    I have extensive experience with all types of general office work, telemarketing, phone skills, help desk, data entry, customer service, email savvy, proficient computer skills, and cold calling. I have worked for SSA and insurance companies obtaining medical records, and have done voice overs in my past because I have an excellent speaking voice. I have done voice over work on my past. I am reliable and dependable and always put my best foot forward. I am always eager to learn what I don't know and have excellent communication skills. I have worked directly with clients and solo from home unsupervised for 6 years. I also have help desk experience answering support tickets. Im very self motivated. Catch on quickly. I don't need supervision to complete tasks properly and in a timely manor. I have great customer service skills and effectively answer questions. I have great problem solving skills. Able to maintain account information and give efficient at resolutions.

    $10.00 /hr
    453 hours
    0.00