With a background in IT support, operations management, configuration, and maintenance of information system, IT Infrastructure, I have 2+ years of international experience working with many companies.
Currently I am the Assistant Manager, IT in Ibrama Communication company.
Ibrama Communications is one of a biggest outbound call center in Pakistan with 300 seats and complete infrastructure.In this position, I oversee, Network/Systems Management, Troubleshooting client issue, Monitoring Live Windows and Linux based servers as well, Solutions, and Integration.
Present Job summary is:
Designing & Managing IT (voice / networking) infrastructure for business continuity and development.
Designing and managing LAN infrastructure which includes Linux Based Calling servers & Voice communication (using Asterisk, freePBX, Vicidial etc) , Virtualization (using VMware ESXi version 3, 4 & 5), routing and switching (Cisco), internet access and Wi-Fi environment.
Designing and maintaining Business Continuity and Management solution
Configuring Cisco Switches (Cisco 3750, 3560,3550 series)
Monitoring of live Linux based Vicidial/Goautodial outbound and inbound servers
Installing new servers, with hands on experience on (Poweredge R710, Poweredge 1950) servers
Installing/Configuring proxies server with PPTP protocols on daily basis
Configuring TP-Link routers with Wi-Fi communication all over the office building
Maintenance and Optimization of servers on daily basis to make the whole voice infrastructure making smoothly working
Configuring Microtik Routers
Troubleshooting client issue related to servers, internet, system and making the whole network infrastructure secure with the minimum percent of downtime
My motivation to identify new growth opportunities, a solution-focused mindset combined with the ability to navigate across departments and business units, and my in-depth IT experience will allow me to contribute instantly to the success of your division.
I welcome the opportunity to meet with you to discuss your vision for growth and how my skills would contribute help you achieve your objectives. Thank you for your time and consideration.