Virtual Assist/Forum Poster/Data Entry/Article Writer/Social Media
-already a graduate of Bachelor of Arts in Business Administration in 2001.
- has excellent administrative and Customer Service Skills.
- Proficient in the Call-Center industry. Experience as a phone representative, Directory Assistance, Reports & Reconciliation.
- have 2 years experience in a leading Telecommunications company in the Philippines, handled billing concerns, disputes and account modifications issues.
- also with 2 years experience in American Collections.
- with FDCPA, HIPAA law knowledge.
- A high level of judgment, advanced problem solving techniques and technical writing skills in English.
- Excellent communicator, having neutral English Accent.
- Proactive in resolving customer issues and ability to “think outside the box.”
- able to handle stress and work 24/7