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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,322 Customer service projects are completed every quarter on Upwork.

1,322

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: September 1, 2015
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  1. Grizzel Kutchey

    Grizzel Kutchey

    Sales/Customer Service Expert

    Philippines - Portfolio: 1

    I am very exciting and full of energy, who can make atmosphere around me very vibrant. I am very determined and hardworking, who is much focused to achieve of what I intend to. I am very friendly, open-minded and levelheaded person. I like to work in a team. I can get along with people nicely. I love my family & friends, they are my motivation. I want to be recognized and be allowed to grow with the organization I am involved with.

    $8.00 /hr
    933 hours
    5.00
  2. Tammi B.

    Tammi B.

    Customer Service/Data Entry/Graphic Design/Virtual Assistant

    Jamaica - Tests: 2

    I have 1+ year of customer service experience working with Delta Airlines, AT&T as a customer service representative. I also have worked as a Foreclosure Analyst with GMAC mortgage creating reinstatement quotes, escrow breakdowns for all Fannie Mae and Freddie Mac accounts. I am highly organized and have experience as an Assistant managing C class managers with their schedules, appointment and errands. I am proficient with Adobe Photoshop, Freshdesk, Zoho Support, Basecamp, Helpshift and a wide range of management and organizing softwares,

    $8.89 /hr
    130 hours
    4.40
  3. Momer D.

    Momer D.

    Customer Service / Recruiter

    Philippines - Tests: 12

    I have endured in the BPO industry for more than10 years. I have ample knowledge and skill with customer service and technical support issues over the phone, through chat, and email. I believe I have due competence in communicating with clients in the most appropriate manner and I would love to continue working in a similar environment and to increment more experience for continuous progress and stable work.

    $5.56 /hr
    2,407 hours
    5.00
  4. Marius vicol C.

    Marius vicol C.

    Customer Service/Network Support

    Romania - Tests: 5 - Portfolio: 1

    I have a huge experience on internet issues, pppoe, tcp/ip, dhcp and different OS. Same time i have 7 years of experience in Customer Service and Networking and in all this time I have satisfied the clients with my skills. My straights skills are: punctuality (I was late one time in 7 years because a car crash), ambition, requirement, working in stress, work in team, best result, customer satisfaction, best quality, optimum results and in the same time technical skills in Windows XP, Vista, 7, 8, 10, MAC OS and MAC OSX are my duties that I have to excel day by day.

    $8.00 /hr
    614 hours
    5.00
  5. Gina Permana

    Gina Permana

    Experienced Customer Service Representative

    Indonesia - Tests: 2

    Greetings... I am from Jakarta, Indonesia I am reliable, trustworthy, committed, and meet your deadline I am expert in : 1. Business Development Consultant 2. Telemarketing 3. IT Admin Support 4. Ticket and Customer Service 5. Data Entry Kindly contact me, i will do my best to grow your business Thanks, Best Regards, Gina Permana

    $8.00 /hr
    243 hours
    5.00
  6. Jhoanna Nipal

    Jhoanna Nipal

    Expert In Customer Service

    Philippines - Tests: 3

    Over the last 8 years, I have been working in a Call Center Industry with experience in both inbound and outbound campaigns (US and Australian Accounts). Excellent communication skills. •Can work under minimum supervision. •Results-oriented customer service professional. •Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations. •Strong rapport with personnel, customers, and associates based on knowledge, professionalism and integrity. I am looking for full time work that will enable me to use the many skills that I have gained over the years. You grow the business, while I support you with dedication, integrity, excellence and confidentiality. In this new era where everything is online, although my office location is in the Philippines.

    $3.33 /hr
    2,287 hours
    5.00
  7. Aristotle F.

    Aristotle F.

    Customer Service Advocacy

    Philippines - Tests: 4 - Portfolio: 1

    I am a Computer Engineering graduate with 10 years experience in the BPO industry. I'm very dedicated, hardworking, and work well within a team. My core competencies revolve around BPO Operations mainly for Customer Service, Client and Project Management, Process Improvement, Sales, CSAT and RMA. I'm also adept in Data Entry, Word Processing, Transcribing, Data Conversion and Computer Tech Support.

    Groups: Pro Customer Service

    $10.00 /hr
    7 hours
    5.00
  8. Kathleen Tevepaugh

    Kathleen Tevepaugh

    Customer Service/Web Researcher

    United States - Tests: 3

    I have almost 10 years of customer service experience, both face to face and inbound call center. I am very much a people person and can easily initiate and engage in conversation with a stranger. I grew up with computers and have evolved with the ever changing technology which allows me to be very comfortable at navigating my way around the inter webs and computer programs themselves. I have military experience which has taught me to have great attention to detail. It also taught me to be able to think outside the box and to work smarter, not harder. My work gets done in an efficient yet professional manner. I look forward to assisting you in the future!

    $15.00 /hr
    6 hours
    4.15
  9. Cheryl H.

    Cheryl H. Agency Contractor

    Executive Level Customer Service

    United States - Tests: 4 - Portfolio: 1

    I enjoy detailed work that challenges me daily. I have call center/customer service and data entry experience. Recently I have been a remote Administrative Assistance for a therapist office handling appointments, insurance, emails, invoicing and more. For the last tax season I also handled online forum posts and internal chat providing support to a team of agents. I am looking for a team that I can join and grow with in a long term position! Feel free to ask any questions, request a resume, or references. Thank you! Cheryl Hendley

    Groups: Pro Customer Service

    Associated with: oDesk Payroll

    $14.00 /hr
    1,729 hours
    5.00