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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,238 Customer service projects are completed every quarter on Upwork.

1,238

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.68.

4.68
Last updated: September 1, 2015
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  1. Jhoanna Nipal

    Jhoanna Nipal

    Expert In Customer Service

    Philippines - Tests: 3

    Over the last 8 years, I have been working in a Call Center Industry with experience in both inbound and outbound campaigns (US and Australian Accounts). Excellent communication skills. •Can work under minimum supervision. •Results-oriented customer service professional. •Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations. •Strong rapport with personnel, customers, and associates based on knowledge, professionalism and integrity. I am looking for full time work that will enable me to use the many skills that I have gained over the years. You grow the business, while I support you with dedication, integrity, excellence and confidentiality. In this new era where everything is online, although my office location is in the Philippines.

    $3.33 /hr
    2,297 hours
    5.00
  2. Aristotle F.

    Aristotle F.

    Customer Service Advocacy

    Philippines - Tests: 4 - Portfolio: 1

    I am a Computer Engineering graduate with 10 years experience in the BPO industry. I'm very dedicated, hardworking, and work well within a team. My core competencies revolve around BPO Operations mainly for Customer Service, Client and Project Management, Process Improvement, Sales, CSAT and RMA. I'm also adept in Data Entry, Word Processing, Transcribing, Data Conversion and Computer Tech Support.

    Groups: Pro Customer Service

    $10.00 /hr
    7 hours
    5.00
  3. Kathleen Tevepaugh

    Kathleen Tevepaugh

    Customer Service/Web Researcher

    United States - Tests: 3

    I have almost 10 years of customer service experience, both face to face and inbound call center. I am very much a people person and can easily initiate and engage in conversation with a stranger. I grew up with computers and have evolved with the ever changing technology which allows me to be very comfortable at navigating my way around the inter webs and computer programs themselves. I have military experience which has taught me to have great attention to detail. It also taught me to be able to think outside the box and to work smarter, not harder. My work gets done in an efficient yet professional manner. I look forward to assisting you in the future!

    $15.00 /hr
    6 hours
    4.15
  4. Cheryl H.

    Cheryl H. Agency Contractor

    Executive Level Customer Service

    United States - Tests: 4 - Portfolio: 1

    I enjoy detailed work that challenges me daily. I have call center/customer service and data entry experience. Recently I have been a remote Administrative Assistance for a therapist office handling appointments, insurance, emails, invoicing and more. For the last tax season I also handled online forum posts and internal chat providing support to a team of agents. I am looking for a team that I can join and grow with in a long term position! Feel free to ask any questions, request a resume, or references. Thank you! Cheryl Hendley

    Groups: Pro Customer Service

    Associated with: oDesk Payroll

    $14.00 /hr
    1,730 hours
    5.00
  5. Jenalyn M.

    Jenalyn M.

    Project Management/Customer Service

    United States - Tests: 2 - Portfolio: 2

    To be a part of a Team where I can expand my leadership skills as well as my public communication skills and associated with an organization which gives me scope to apply and improve my knowledge. I have a good experienced working in a Golf Reservation department for 4 years that includes: Incoming/Outgoing Calls, Processing orders, Contract Management, Reports, Loading Golf rates using spreadsheets into the data based, Email handling and more.

    $11.00 /hr
    948 hours
    4.57
  6. Kathleen Sardoncillo

    Kathleen Sardoncillo Agency Contractor

    Order Processing & Customer Service

    Philippines - Tests: 10 - Portfolio: 11

    I am interested with engaging in long term projects in the following areas where my skills set are derived from over 5 years of experience working in the customer service industry: - Order Processing - Live Chat Support - Email Support - Phone Support - Administrative Assistance - Data Entry - Others: MS Office Applications, Photoshop and CorelDraw I'm competent and a hard-worker. I have the enthusiasm to keep learning new things and I always have the initiative to strive for better (if not the best) in all things that I do. I can work independently with minimum supervision and I work well also with a team. I'm detail-oriented and most of the time, I want my stuffs done in a systematic and organized manner.

    Associated with: One Team Up

    $7.78 /hr
    6,557 hours
    4.99
  7. Maricris Vasallo

    Maricris Vasallo Agency Contractor

    Excellent Customer Service

    Philippines - Tests: 3

    Accepting challenges is the foundation of my life experiences and something I do with confidence. I have completed a 16-year education. You will find me a totally dedicated individual, spontaneous, and communicative. You can trust me to work unsupervised and patient enough to handle people and work with colleagues.

    Associated with: F.I.R.M Solutions

    $3.36 /hr
    685 hours
    5.00
  8. Jennifer Lopez

    Jennifer Lopez

    Experienced Customer Service

    Belize - Tests: 2

    Previous jobs have provided me with the ideal experience for any telemarketing position and I am confident I'm a suitable candidate as my skill set and fast learning abilities are a great match for job requirements. Reliable, efficient, customer-oriented. I'm comfortable working in a variety of online customer support positions. It's not just my back ground or people skills which have helped me in this field, but I'm also passionate about this industry and I'm driven to give high quality work.

    $5.56 /hr
    2,259 hours
    3.85
  9. Maria Teresa Judit P. Rufino

    Maria Teresa Judit P. Rufino

    experienced customer service representative

    Philippines - Tests: 9

    I am a very fast learner with excellent communication skills and can work with the least amount of supervision. Given my 10 years of experience in the field of customer service, I can confidently say that I work well under pressure. My commitment is to ensure complete client satisfaction, consistent delivery of service, attention to detail and quality performance. I will deliver exceptional results within the shortest turnaround time. I am always driven to work with integrity and excellence.

    $5.00 /hr
    4,880 hours
    3.53
  10. Jacklynne R.

    Jacklynne R.

    Customer Service Specialist

    Philippines - Tests: 6

    I'm interested in a phone and/or email support position. I have been in a call center industry for over 5 years. I have handled may projects such as, Customer Service (Telecom), Retention (ISP provider), Collections -1st party and recoveries (Chase Bank and HSBC Bank). Sales Manager handling trade shows, conferences seminars and exhibitions. I am a goal-driven achiever with strong organizational and leadership skills. I can work with minimum supervision even under pressure.

    $4.44 /hr
    914 hours
    3.10