Get Your Online Help Project Started Today!

Hire an online help consultant today to set up helpdesk, tech support and other support systems. These experienced service professionals can provide technical support for your customers, set up question and answer (Q&A) boards, manage support forums and answer questions in real time using live chat software.

Online help refers to any procedural, topic oriented, reference or support information provided over the Internet to help people use software, products or services. Online help may be implemented statically through Q&A forums, frequently asked question (FAQ) boards, or by using help authoring tools that provide troubleshooting databases or context-sensitive help to users. On Upwork, the world’s largest online workplace, you’ll find online help freelancers who can help businesses and professionals around the world offer quality support and customer service.

Browse Online Help job posts for project examples or post your job on Upwork for free!

Online Help Job Cost Overview

Typical total cost of Upwork Online Help projects based on completed and fixed-price jobs.

Upwork Online Help Jobs Completed Quarterly

On average, 32 Online Help projects are completed every quarter on Upwork.

32

Time to Complete Upwork Online Help Jobs

Time needed to complete a Online Help project on Upwork.

Average Online Help Freelancer Feedback Score

Online Help Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: September 1, 2015

Popular Online Help Searches

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  1. Yasir Star

    Yasir Star

    Network/System/PBX Engineer

    Pakistan - Tests: 2 - Portfolio: 5

    I am Telecommunication Engineer. I have 04 years and 10 months experience in EPABX, IP Networking, IT, Telecommunication, SDH, IP Telephony, GSM, Optical Fiber Transmission. I also have experience in following areas: Computer Hardware/Software, Online Technical Support, Phone Support. I am Certified Engineer From Cisco and Alcatel-Lucent. I can work with Technical/Non-Technical Challenges. I can provide Online Support for given Task.

    $8.00 /hr
    4 hours
    5.00
  2. Imtiazul Haque

    Imtiazul Haque Agency Contractor

    Online Business Marketing Expert

    India - Tests: 7 - Portfolio: 30

    I have been doing Online Marketing for past 10 years.My Job is a challenging work for me.I learn every day and experiment it live.I have worked with startups and also well established Online companies.During my experiences I learnt to give respect to earn Respect. I respect other people's time, effort and money that's why I always provide high quality deliverables in quick turn around time. My main skills and specialities: Online Marketing, Social Media Marketing, Content Marketing, Editing and Publishing articles for WordPress, Brand Marketing and Development, Web Analytics, Email Marketing,Lead Generation,Leadership, Strategic Planning. Reach out to me for a quick conversation about how I can help your business reach the right audience using latest and effective internet marketing techniques. I am proud to work more the 3k hours individual and my company profile in upwork crossing 10k hours https://www.upwork.com/companies/~01fed40583c372cafb Thanks to my all the clients for appreciating my work. God Bless them All.

    Groups: salesforce.com, Yahoo Web Hosting Designer

    Associated with: Options Online World, Bilingual VA, MVM Enterprises Virtual Support Services

    $11.11 /hr
    3,967 hours
    4.94
  3. Michelle S.

    Michelle S.

    Experienced Virtual Assistant but New to Upwork

    United States - Tests: 1

    I am an online jack of all trades- I can help with your online tasks. If you need a creative solution or quick turn-around, I am happy to help! Research, travel, databases-managing your inbox, basic transcription and editing, you name it- I can find a way to do it.

    $16.00 /hr
    1 hours
    4.87
  4. Danae A.

    Danae A.

    Top Notch Customer Service Specialist/ Administrative Assisstant

    United States - Tests: 9 - Portfolio: 4

    When you decide to hire me you hire someone that will be reliable, trustworthy, and will always go above and beyond to ensure your customers' satisfaction. I have over 10 years of experience doing various remote work in the following areas: calendaring assistance (scheduling), customer service/support (phone & email), service ticket resolution(s) and management, order processing, data entry, and virtual administrative support. I also have abundant experience working in various CRM platforms and am able to adapt quickly. Key strengths of mine are flexibility, attention to detail, computer literacy, verbal and written communication (native English), and exceeding performance outcomes. My strengths also include a strong sense of urgency, confidentiality, meeting deadlines, ability to communicate well with a variety of personalities, and the ability to handle multiple tasks. I am reliable, personable, adaptable, and always willing to learn new skills. I am a team player, take initiative when there is work to be done, and am great at organizing and prioritizing workloads. I enjoy helping businesses to reach greater levels of success and will do whatever it takes to ensure a positive result. Please check out my profile to learn more about my work experience. If you think my skill sets match what you are looking for, kindly invite me to apply to your job. I am currently available for a part-time customer service role (up to 20 hours per week). Thank you for your review and consideration.

    Groups: Pro Customer Service

    $16.67 /hr
    384 hours
    4.59
  5. Aidyl Rose Saulo

    Aidyl Rose Saulo

    Experienced Customer Service Representative/ Online ESL Teacher

    Philippines - Tests: 2

    • Good communicator • Proficient in MS Office Applications and Internet Operation • Result oriented, organized and requires minimal supervision • Adept in building good rapport with company management and customers • Flexible and learns fast in acquiring skills necessary for the job • Punctual • Delivers business strategies while developing a motivated and high performing team

    $6.00 /hr
    1,826 hours
    5.00
  6. Angel T.

    Angel T.

    Junior Web Developer and Designer / Internet researcher / Game tester

    Macedonia - Tests: 3 - Portfolio: 4

    Hello everyone. I'm web developer and designer with junior experience. I'm also data-entry specialist with decent e-commerce experience. My skills: - HTML - CSS - JavaScript - jQuery - PHP - Wordpress/WooCommerce Graphic design skills: - Logo/Banner design - Business cards - Brochure design I'm a passionate gamer, so testing your games would be my pleasure. I prefer to work both, part and full time. Thank you.

    $6.67 /hr
    214 hours
    5.00
  7. Dominique D.

    Dominique D.

    Email Handling & Internet Research

    Philippines - Tests: 10 - Portfolio: 15

    I am looking for a long term job in a Company / Client where I can continue and grow as a Freelancer. Well versed in Customer Service and Help Desk function for 5 years. Team Leader in the Largest Telecommunications in Australia for 2 years. Adaptive to various task. Any task that I am unfamiliar with, willingness to learn is one of my traits. Punctual , Reliable, and can Work Independently are my strongest point.

    $5.56 /hr
    1,398 hours
    4.98