Get Your Online Help Project Started Today!

Hire an online help consultant today to set up helpdesk, tech support and other support systems. These experienced service professionals can provide technical support for your customers, set up question and answer (Q&A) boards, manage support forums and answer questions in real time using live chat software.

Online help refers to any procedural, topic oriented, reference or support information provided over the Internet to help people use software, products or services. Online help may be implemented statically through Q&A forums, frequently asked question (FAQ) boards, or by using help authoring tools that provide troubleshooting databases or context-sensitive help to users. On Upwork, the world’s largest online workplace, you’ll find online help freelancers who can help businesses and professionals around the world offer quality support and customer service.

Browse Online Help job posts for project examples or post your job on Upwork for free!

Online Help Job Cost Overview

Typical total cost of Upwork Online Help projects based on completed and fixed-price jobs.

Upwork Online Help Jobs Completed Quarterly

On average, 16 Online Help projects are completed every quarter on Upwork.


Time to Complete Upwork Online Help Jobs

Time needed to complete a Online Help project on Upwork.

Average Online Help Freelancer Feedback Score

Online Help Upwork freelancers typically receive a client rating of 4.70.

Last updated: October 1, 2015

Popular Online Help Searches

Clear all filters

Yasir Star

Yasir Star

Network/System/PBX Engineer

Pakistan - Tests: 2 - Portfolio: 5

I am Telecommunication Engineer. I have 04 years and 10 months experience in EPABX, IP Networking, IT, Telecommunication, SDH, IP Telephony, GSM, Optical Fiber Transmission. I also have experience in following areas: Computer Hardware/Software, Online Technical Support, Phone Support. I am Certified Engineer From Cisco and Alcatel-Lucent. I can work with Technical/Non-Technical Challenges. I can provide Online Support for given Task.

$8.00 /hr
4 hours

Imtiazul Haque

Imtiazul Haque Agency Contractor

Online Business Marketing Expert

India - Tests: 7 - Portfolio: 30

I have been doing Online Marketing for past 10 years.My Job is a challenging work for me.I learn every day and experiment it live.I have worked with startups and also well established Online companies.During my experiences I learnt to give respect to earn Respect. I respect other people's time, effort and money that's why I always provide high quality deliverables in quick turn around time. My main skills and specialities: Online Marketing, Social Media Marketing, Content Marketing, Editing and Publishing articles for WordPress, Brand Marketing and Development, Web Analytics, Email Marketing,Lead Generation,Leadership, Strategic Planning. Reach out to me for a quick conversation about how I can help your business reach the right audience using latest and effective internet marketing techniques. I am proud to work more the 3k hours individual and my company profile in upwork crossing 10k hours Thanks to my all the clients for appreciating my work. God Bless them All.

Groups:, Yahoo Web Hosting Designer

Associated with: Options Online World, Bilingual VA, MVM Enterprises Virtual Support Services

90% Job Success
$11.11 /hr
3,967 hours

Aidyl Rose Saulo

Aidyl Rose Saulo

Experienced Customer Service Representative/ Online ESL Teacher

Philippines - Tests: 2

• Good communicator • Proficient in MS Office Applications and Internet Operation • Result oriented, organized and requires minimal supervision • Adept in building good rapport with company management and customers • Flexible and learns fast in acquiring skills necessary for the job • Punctual • Delivers business strategies while developing a motivated and high performing team

100% Job Success
$6.00 /hr
1,996 hours

Angel T.

Angel T.

Junior Web Developer and Designer / Internet researcher / Game tester

Macedonia - Tests: 3 - Portfolio: 4

Hello everyone. I'm web developer and designer with junior experience. I'm also data-entry specialist with decent e-commerce experience. My skills: - HTML - CSS - JavaScript - jQuery - PHP - Wordpress/WooCommerce Graphic design skills: - Logo/Banner design - Business cards - Brochure design I'm a passionate gamer, so testing your games would be my pleasure. I prefer to work both, part and full time. Thank you.

97% Job Success
$7.78 /hr
216 hours

Bernadette Mckoy

Bernadette Mckoy


Belize - Tests: 2

Working over 11 years in the administrative pool, I am well experienced and qualified in administrative duties. I have excellent typing skills. My aim is always to offer professional service. I am willing to put in as much hours as needed to get my job done. I am internet capable,and familiar with softwares like: Microsoft Word, Excel, Publisher, Coreldraw, Adobe Photoshop, Pagemaker etc... Hire me, you will have no regrets.

95% Job Success
$3.33 /hr
137 hours

Syed Noor E Mostofa

Syed Noor E Mostofa

dataentry,customaer service,telemarketing,microsoft office

Bangladesh - Tests: 2 - Portfolio: 1

  Career Objective: To provide the organization the highest possible marketing output that would position the company to set up a long term image in the competitive market. Career Summary: Sales Man with more than 2 years of sales and distribution experience. Expertise in setting up distribution channel. Specialization: Fields of Specialization Description Consumer Durables - Sales & Marketing   Quick learning ability Prepare business plan and introduce a new brand in market. Young, energetic, enthusiastic and self-motivated. Good communication and interpersonal skills. Good analytical skills in problem solving area. Ability to work under pressure. Open minded to adapt with new and challenging situation.  

$4.50 /hr
0 hours

Ricky P.

Ricky P.

Client Relations Manager / Technical Consultant

Philippines - Tests: 8 - Portfolio: 3

To strive for excellence and help company realize and reach it’s extreme growth potential at its finest. Of more than 12 years of experience in the business processing outsource and administrative support which makes me a wizard in this business! I have established track record of helping companies yield more businesses and diversify it’s way of doing business! I give you satisfying results, NOT reasons. Hiring me will surely be the next great leap that your company will take!

Groups: Pro Customer Service

100% Job Success
$15.00 /hr
10,099 hours