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Process improvement Job Cost Overview

Typical total cost of Upwork Process improvement projects based on completed and fixed-price jobs.

Upwork Process improvement Jobs Completed Quarterly

On average, 7 Process improvement projects are completed every quarter on Upwork.

7

Time to Complete Upwork Process improvement Jobs

Time needed to complete a Process improvement project on Upwork.

Average Process improvement Freelancer Feedback Score

Process improvement Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: August 1, 2015

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  1. Swati P.

    Swati P.

    Expert Business Analyst, CBAP, BA Trainer, Process Improvement, Agile

    India - Last active: 17 days ago - Tests: 13 - Portfolio: 10

    Seasoned Business Analyst, Certified Business Analysis Professional™ (CBAP®), Business Analysis Trainer and CBAP CCBA Trainer and practicing Process/BPM Consultant with extensive IT/Business experience across global clients from varied industries and size). Experience of working across many parts and cultures across the globe such as the U.S., U.K., India, Germany and Australia. I have trained several batches (individuals or small batches) of students from the US, UK and India. I have also trained large size batches from multinational management consultancy and technology services. My objective is to continue excelling as Senior Business Analyst/Consultant while adding value to my clients during various phases of a project such as: • Extensive interaction with key stakeholders like users, senior leaders and vendor representatives. • Keeping tabs on governance/quality of organization-wide RFPs/requirements from various application domains, while functioning as the lead on requirements management process team • Active participation and contribution in stream leader meetings • Planning and actively participating in various workshops on solution concepts, scope, requirements analysis and detailed level functional requirements, gap analysis and design • BPA (Business Process Analysis) and improvement. Creation of As-Is end-to-end process maps highlighting the key processes, data(domain) models, rules and improvement opportunities • Creation of extensive documentation of requirements (new/enhancements) in the form of data and business process models, dashboard designs, use cases, user interface models (wireframes/mock-ups) or screen definitions, worksheets containing critical information like user groups and performance requirements • Assisting IT staff (including outsourced teams) in technical design, testing strategy, test case reviews/testing/QA. Creation of acceptance tests on behalf of business teams • Active participation in overall project planning, status tracking, document control, traceability and post closure activities • Extensive QA/testing and reviews of partner integration B2B transactions (data) to ensure those are per specs • Creating Message Implementation Guides (MIGs) for various interfaces including critical business processes related to Advance Shipment Notice (ASN/ 3B2) and Milestone updates (3B3)s • Designing client specific BPM Methodology based on industry best practices • Training and mentoring in the area of Business Analysis, CBAP-CCBA exam preparation, BPM/BRMS, Quality guidelines and process expertise. Successfully trained batches in the US, Canada and India • Member of Business Process and Data CoE (Centre of Excellence) team for a top tier client’s eBusiness team Professional Highlights: • Over the past 17 years , I have worked in all stages of SDLC, using different methodologies such as waterfall, agile, incremental. During all these years, I have contributed in wide variety of engagements as Business Analyst. I have in depth knowledge of BABOK framework. • I have specialized expertise in process improvement areas such as Business Process management Systems(BPMS), Business Activity Monitoring (BAM), Business Rules management Systems (BRMS), EAI and B2B based integrations. • I have worked with several US, UK and Australia based MNCs (such as Motorola, Genworth Financial, Capital One, British Telecom to name a few) on various IT engagements. While building my career expertise, I have lived and worked in India, U.S., Australia, U.K. and in Germany. As part of my odesk based consulting I have worked with several diversified clients located across U.S. Canada, Australia, Sweden and Dubai. • I have wide variety of business domain experience such as end to end Supply Chain, Trading, Insurance, Risk, Telecom, Performance Monitoring, in general web based systems, and ERP processes related to Sales, Inventory, Purchase and Logistics. I have also worked in the same role with small scale businesses as well, plus I have experience creating a small b2C online business setup. • Come from very strong technical and engineering background. Primary specialties include cloud computing, SOA and web-services, J2EE, client-server, .NET • I am certified NLP Practitioner from Australia and have skills to train/coach on the same as well. • Last but not the least- I have worked with global teams in completely remote model or partly remote model successfully for almost 5 years altogether. I have managed to do so successfully with regular communication and sharing updates, using remote access tools such as VPN, skype, teamviewer, GotoMeeting, WebEx along with appropriate preparation for the meetings and presentations. And yes, of course with help of great teams I have worked with.

    $45.00 /hr
    1,742 hours
    4.99
  2. Edmar A.

    Edmar A.

    Process Improvement Officer/Manager

    Philippines - Last active: 1 month ago - Tests: 2

    I am currently a Team Leader in Sykes Asia in Makati. I have been with the company for 7 years now and specializes in handling multiple team, improving team performance, creating process documents, creating scripts, managing projects as assigned in maintaining high customer service provided to our customers.

    $10.00 /hr
    1 hours
    3.50
  3. Abeer Mostafa

    Abeer Mostafa

    SW Expert, Professional Project Manager, Technical consultant

    Egypt - Last active: 1 month ago - Tests: 2

    Seeking new challenges in management by which I can effectively utilize my managerial skills as a PMP certified as well as my 13 years working experiences in the Information Technology field, To gain more experience and professionalism in management in different managerial areas as the project scope management, schedule, budget, quality and change control, and to contribute gaining more experience towards the qualitative enhancement of my organization

    $33.33 /hr
    1,260 hours
    5.00
  4. Alexander Kozlov

    Alexander Kozlov

    Top level professional Architect and SW engineer

    Russia - Last active: 4 months ago - Tests: 21 - Portfolio: 5

    Make things done! I'm a professional C/C++ developer with more than 12 years of experience. I have been working both for a companies from Fortune 500 list, and a small local companies. My core competency lies in the world of mobile applications, SaaS and PaaS, desktop software and games development. I love to do my work right and really enjoy being respected for the things i do.

    $55.56 /hr
    1,772 hours
    5.00
  5. Kate B.

    Kate B.

    Entrepreneur, business planning , HR Coach and consultant

    Australia - Last active: 2 days ago

    Kate Brown is the Founder and Director of Raise the Bar, is a local business that started in Australia, passionate about unlocking value from within to raise performance and profitability. Your greatest asset is your people and usually the biggest expense. By linking strategy and action, Raise the Bar brings together elements of strategy and people to drive business improvement. This results in reduced risk, sustainability, higher productivity and greater profitability Kate has over 20 years' experience in business strategy and consulting across a wide range of industries including resources, retail and government. She has both corporate and small business experience and broad exposure in project management and operations. This experience is backed up by post graduate qualifications in management. Kate is energetic, resourceful and adaptable and will partner with you and your business to build a business case, evaluate opportunities, implement systems and processes and develop your internal resources. Whether you are an owner/operator juggling staff headaches, or a larger business worried about productivity and retention, Kate can help you focus your people and their performance with your business strategy Raise the Bar is backed by the HR Coach Research Institute, which develops well researched, evidence based and patented tools and methodologies, to identify internal pressures within business to link what people do every day to the overall business strategy. The HR Coach network includes over 130 professionals, and a host of complimentary business partners. This means that Kate can draw on this network of best in class resources to minimise risk and maximise opportunity for your business.

    $80.00 /hr
    16 hours
    4.95
  6. Sufian B.

    Sufian B.

    3D Designer,Process Modeler

    Morocco - Last active: 18 days ago - Tests: 4 - Portfolio: 5

    I am a Mechanical Engineer highly experienced in CAD modelling and design, solid and surface modelling.My work includes Mechanical Design, Mold and Tooling Design, Machine Design, Sheet Metal Works, Product Design and process modeling. I have a large experience dealing with process and 3D modeling , I have designed several models using Solidworks. You Can hire me to build your own 3D models. Also with my knowledge in industrial engineering I can design processes and simulate them using Arena.

    $11.11 /hr
    10 hours
    4.35
  7. BEAUTY VERMA

    BEAUTY VERMA Agency Contractor

    PMP- Project Manager, PMO - Consultant, Business Services Consultant

    India - Last active: 1 day ago - Tests: 2 - Portfolio: 6

    I am a PMP certified Project Manager and Consultant. I have attained training in courses like ITIL V3 and Six Sigma Green Belt. I am an ISO certified auditor as well. I have rich experience of more than 12 years in managing projects and Quality, implementing projects and processes, designing workflows and implementing tools post analysis, in the IT sector. As a consultant of Project and Process Management, I have handled as many as 4-5 full cycle organizational implementations till date, in addition to managing projects. Drawing frameworks for processes and workflows, that best suit the company/projects as per their given requirements and implementing the same with documentation is one of my forte'. I have performed SAAS based, ITIL based and PMP based project implementations so far. In addition, I also perform business services consulting for my clients. I assist them by helping them lay out their business requirements with a clear approach and strategy, and help them procure services/clients/vendors after thorough analysis and evaluation. I have managed to close successful deals and provide a transparent mediator support for business coordination between two parties. I invite you to share your portfolio or business need, if you are in need of finding and evaluating a vendor to perform services for you, or if you need to have project management coordination performed in an organized manner while selling your products or your services(any technology), or, get in touch if you need a Project Management Consultant or a PMO.

    Associated with: Quality Legends

    $35.00 /hr
    854 hours
    5.00
  8. Francois LAURENT

    Francois LAURENT

    Translator English/French and IT Professional

    France - Last active: 13 days ago - Tests: 4

    Through the last 10 years, I have acquired a wide knowledge and experience in IT, in both technical and management sides, as shown by my IT certifications: - Prince2 Practitioner Certified - ITIL V2 Foundation Certified - Microsoft Certified Professional - Sun Solaris Certified System Administrator - Red Hat Certified Technician - Nortel Networks Router Specialist I am now looking for opportunities to expand my experience.

    $33.33 /hr
    41 hours
    4.99
  9. Chuvasco Cruz

    Chuvasco Cruz

    SMM / Project Manager / Recruiter / Researcher / Team Leader

    Philippines - Last active: 6 days ago - Tests: 12

    Dedicated and technically skilled business professional with a versatile administrative support skill, set and developed through experience as a Project and Process Officer, Team Development Leader and a CSR. Excel in resolving employee / employer challenges with innovative solutions, system and process improvements proven to increase efficiency and customer satisfaction. Offer advance Project Management skills for both Support and Operations and to all Project Campaigns. Specialized in Call Center Operations Management, Recruitment and Business Consultancy Services.

    $6.00 /hr
    3,937 hours
    4.16
  10. Patricia N.

    Patricia N.

    International Engineer

    France - Last active: 2 days ago - Tests: 18 - Portfolio: 1

    I have a strong technical background (french-spanish engineer) that I have completed with studies and a professional experience in strategy, marketing,project management and internal auditing of processes and organisations. I like to combine my technical background (knowledge of processes, strong analysis skills) with commercial activity, customer and / or products orientated. I am well organised, I have lived in different countries and time management has no secrets for me! Looking for an international environment (use of different languages), dynamic and exciting attchments allowing me to develop myself in different areas and giving me enough flexibility to be mom of 2!

    $20.00 /hr
    161 hours
    5.00