Technical Support Freelancers

Browse Technical Support job posts for project examples or post your job on Upwork for free!

Technical Support Job Cost Overview

Typical total cost of Upwork Technical Support projects based on completed and fixed-price jobs.

Upwork Technical Support Jobs Completed Quarterly

On average, 198 Technical Support projects are completed every quarter on Upwork.

198

Time to Complete Upwork Technical Support Jobs

Time needed to complete a Technical Support project on Upwork.

Average Technical Support Freelancer Feedback Score

Technical Support Upwork freelancers typically receive a client rating of 4.60.

4.60
Last updated: May 1, 2015
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  1. Oleg Russkin

    Oleg Russkin

    Software Technical Support with Junior Python Java skills

    Ukraine - Last active: 5 days ago - Tests: 2

    Experienced Technical Support guy, problem resolver. QA skills: QA core courses. Selenium IDE, basic web driver. Bug trackers - Jira, Mantis, Redmine, Bugzilla - bug reporting, installation on aws ec2, running through their web interface. SQL basics. Java skills: Pre-core (basics cycles, threads, io) JavaRush, level 20 (online courses with practical approach, like codecademy). Fast learner. Fast searcher. Basic knowledge of HTML, PHP. Advanced pc user (using windows, linux. macos, aws ec2 - ssh,ftp, console). Main education and work experience: Pharmaceutical technology engineer - execution of high responsibility tasks, drawing up specifications, plans, protocols, organization of facility manufacturing process. Master of quality assurance - drawing up validation and qualification documentation, holding qualification and validation events, choosing appropriate equipment and finding/contacting dealers/manufactures. (On plants, producing medical products for human and veterinary use) English-to-russian translations, commonly technical.

    $20.00 /hr
    298 hours
    5.00
  2. Kenneth G.

    Kenneth G. Agency Contractor

    Experienced Web Host Technical Support, Website Transfers / Migration

    Philippines - Last active: 1 day ago - Tests: 7 - Portfolio: 21

    Knowledgeable in website / database transfers, linux server admin, email setup, WHM / cPanel, Plesk or other control panels, cloud / shared / dedicated hosting, WHMCS, Zendesk, domain / dns management, PhpMyAdmin, SSH, Apache / mySQL / PHP configurations, salesforce, help desk, linux and windows technical support. Can do admin / IT tasks too, I'm experienced using PhotoShop, InDesign, Spreadsheets, Google Apps, WordPress CMS, content moderator, Adobe Acrobat, Microsoft Office, simple router configurations, OpenDNS setup for web filters, email client software setup (Outlook, Windows Live Mail, Mac Mail, etc.), installing/uninstalling hardware drivers or softwares, and others. Might want to ask me what you need maybe I can do it too. But I am seeking more opportunities in the web hosting industry.

    Associated with: Tormis

    $27.78 /hr
    7,369 hours
    4.99
  3. Amanda Turecek

    Amanda Turecek Agency Contractor

    Technical Support

    United States - Last active: 10/03/2013

    I am an experienced support technician of the highest quality! Not only have I worked with countless customers to resolve their specific concerns, but more importantly, the customers have come away feeling helped and more appreciative of the product. I adore work with a team as I have a core value of creating a strong and caring support team, but at the same time, I can be relied upon to carry out my individual responsibilities. I am an amazing and well-rounded asset to any team!

    Associated with: Sharon & Co. Wordsmiths

    $16.67 /hr
    384 hours
    4.98
  4. Leia A.

    Leia A. Agency Contractor

    Technical Support || Customer Support Representative

    Philippines - Last active: 1 day ago - Tests: 8

    My core competency lies in giving one hundred percent quality customer service. Helping companies get their clients to trust them. I have almost 7 years of experience working in a Customer Service Industry. I enjoyed talking to different people and helping them resolve their issues and answer their queries. I don't go for mediocrity and aims for perfection.

    Associated with: TechBud

    $10.00 /hr
    8,376 hours
    5.00
  5. Alexander K Agency Contractor

    Technical Support Representative/Integrator

    Ukraine - Last active: 04/30/2014 - Tests: 2

    • Managing communication with customers. • Managing customer service in the digital equipment division •Answering customer queries, problem solving • Providing detailed information on new products. • Worked with new customers in the development of new accounts and the implementation of new systems. • Helping clients on various technical questions. • Technical translations • Creating Troubleshooter and user manuals • Creating tutorial articles • Creating video tutorials • QA chat and ticket logs • Tracking Bugs • Creating schedules for Support Team • Support Suite communication

    Associated with: CUDEV Agency

    $8.89 /hr
    467 hours
    5.00
  6. Catherina S. Agency Contractor

    Technical Support Operator

    Ukraine - Last active: 03/26/2014 - Tests: 1

    • Managing communication with customers. • Managing customer service in the digital equipment division • Answering customer queries, problem solving • Providing detailed information on new products. • Worked with new customers in the development of new accounts and the implementation of new systems. • Helping clients on various technical questions. • Helping clients with setting up DNS Records. • Support Suite communication • Technical translations

    Associated with: CUDEV Agency

    $8.80 /hr
    2,097 hours
    4.50
  7. Margaret Samokhina

    Margaret Samokhina

    System administrator, HelpDesk, Technical Support

    Ukraine - Last active: 1 day ago

    I'm motivated and disciplined system administrator with 5+ years' experience in IT sphere (2+ years in system administration). I have been working as technical support, so I'm customer oriented and communicative. I am hardworking, responsible and a fast learner. My experience include the work with: Windows Srv 2003-2008, Virtualization systems (Hyper-V, VMware), Active Directory, DHCP, DNS, GP, WSUS, VPN, Exchange, Postfix, pfSense, MikroTik RouterOS, Squid, Avaya, Asterisk, Zabbix, PRTG Monitoring, Backup & Restore Systems (Acronis, Cobian Backup Gravity), SugarCRM, Google Apps, etc. I have strong understanding the principles of network construction, OSI model. Unix-based systems - basic level.

    $9.00 /hr
    138 hours
    5.00