Customer Service Professional and Virtual Assistant
Last active: 21 days ago
I'm a seasoned customer service professional and data entry specialist. I have extensive experience in banking and financial services operations (deposit accounts, loans, credit card payments and account servicing, insurance, financial planning, underwriting), phone, email & chat customer service, business consulting, mortgage/real estate services (documentation, account servicing, account set-up, payment reconciliation, payment processing), retail lending, project management, call center operations (team management, email support, quality monitoring, quality assurance, workforce support, process improvement projects), and account management.
I work with my client's interest in mind, helping to build and grow successful businesses.