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Call Handling Job Cost Overview

Typical total cost of Upwork Call Handling projects based on completed and fixed-price jobs.

Upwork Call Handling Jobs Completed Quarterly

On average, 227 Call Handling projects are completed every quarter on Upwork.

227

Time to Complete Upwork Call Handling Jobs

Time needed to complete a Call Handling project on Upwork.

Average Call Handling Freelancer Feedback Score

Call Handling Upwork freelancers typically receive a client rating of 4.49.

4.49
Last updated: September 1, 2015

Popular Call Handling Searches

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  1. Sherwin D.

    Sherwin D.

    VoIP Expert / IP-PBX Specialist / Asterisk Ninja

    Philippines - Tests: 4 - Portfolio: 17

    Over 12 years hands-on experience. i have a great knowledge on VoIP Hardware and Applications from open source softswitches, MultiTenant PBX and predictive dialers (Asterisk, Freepbx, FusionPBX, BlueBox, Thirdlane, FreeSwitch, A2Billing, Elastix, Trixbox, Vicidial, GoAutoDial, etc), to licensed softswitches (Voipswitch, Nextone, Voicemaster, PortaOne, Mera, etc) and other VoIP gateways. I have at least currently total of 500 IP-PBX server deployments and also do provide VoIP termination services. I work as a part-time consultant for a number of VoIP companies in the Philippines. I have a broad knowledge about networking and wireless. this includes routers, firewalls, access points and VSAT. I also do hardware/software troubleshooting and web designing (joomla and wordpress) and basic programming (php, html and perl) I am confident that i can deliver any work satisfaction guaranteed

    $33.33 /hr
    2,182 hours
    4.99
  2. Gerard Jones Arboleda

    Gerard Jones Arboleda

    Veteran, Well Seasoned Virtual Assistant for Loan Officers and Realtor

    Philippines - Tests: 5 - Portfolio: 3

    Gerard protects your Real Estate and Mortgage Business interests with integrity by providing superior quality Virtual Assistance Service. He has been in the Virtual Assistance Service Industry since 2011 and offer extensive experience working in a fast-paced environments demanding strong organizational, technical and interpersonal skills. CLIENT SATISFACTION and QUALITY WORK are his Top Priorities. Through his work experiences, Gerard learned how imperative it is to work with fervor, to have the drive of working and the ability to take on initiatives. He deem that it is highly crucial to work with veracity on delivering work commitments as well as honesty and sprite in all actions. Visit: www.gerardarboleda.com

    $7.00 /hr
    2,853 hours
    5.00
  3. John kelvin A.

    John kelvin A.

    Technical Support, Virtual Assistant, Data Entry Specialist , Writer

    Philippines - Tests: 13 - Portfolio: 9

    Good Day! Below is a list of my expertise and the software that I am proficient with: •Customer Service and Technical Support-email/phone/chat support for Verizon, AOL, Paypal, Ebay, Telstra, Optus, and Comcast. I am familiar with Siebel, Citrix, Remedy, Vmware, GTAssist, Zendesk, Zimbra, Salesforce, and many others. •News Writing- I am a news writer for Cyber Isko, the official online bulletin of the UP-Open unit. •Data Entry-I am very proficient with Microsoft Excel and Google Spreadsheet •Virtual Assistance- proficient with Evernote, Mailchimp, Ebay, Paypal, Amazon, Kana, Google, Real Estate, Craigslist, SMM, Vmware, Citrix, and others. Customer Service is my 'forte'. This has been my bread and butter since I graduated out of college. It has taught me a lot of things from simple rapport to handling the most difficult customers there are. I enjoyed working on this field so much, that I never felt how time ticked off so quickly. Excellent customer service, easy to say but is so hard to do; this is what has been fed to me since I started. I am goal driven and very motivated. I try to make sure that I will not only please my client, but myself as well by making sure that I'll feel fulfilment at the end of each day. All these fuel my enthusiasm to be the best in everything I do. Should you have questions, please let me know. Thank you for visiting my page. Regards, John

    $6.67 /hr
    1,017 hours
    4.94
  4. Leah Jordan

    Leah Jordan

    Administrative Assistant

    United States - Tests: 5

    I have an extensive knowledge in customer service, problem solving, account processing, sales, and many other areas. I am extremely self motivated, a quick learner, and have a very positive outlook on career opportunities. I have very strong typing and data entry skills, at 53 words per minute and 1,000 ten key strokes per minute. I have done many things in career paths including making customer service calls, filing and faxing documents, answering phone calls in a high paced environment, processing bill pay at a well known bank, clerical work, and processing photo orders while basic maintenance and running a photo lab, and much more. If given the opportunity I will not fail. I look forward to helping your companies goals, sells, and customer service grow.

    $11.11 /hr
    2,193 hours
    4.84
  5. Marius vicol C.

    Marius vicol C.

    Customer Service/Network Support

    Romania - Tests: 5 - Portfolio: 1

    I have a huge experience on internet issues, pppoe, tcp/ip, dhcp and different OS. Same time i have 7 years of experience in Customer Service and Networking and in all this time I have satisfied the clients with my skills. My straights skills are: punctuality (I was late one time in 7 years because a car crash), ambition, requirement, working in stress, work in team, best result, customer satisfaction, best quality, optimum results and in the same time technical skills in Windows XP, Vista, 7, 8, 10, MAC OS and MAC OSX are my duties that I have to excel day by day.

    $8.00 /hr
    608 hours
    5.00
  6. Nessa D.

    Nessa D. Agency Contractor

    Technical Assistant/QA Engineer/Virtual Assistant/Data Encoder

    Malaysia - Tests: 5 - Portfolio: 3

    I have been working for six years now and gained necessary experiences in various companies which may use for the position. With my understanding of some IT Tools that includes hardware and software troubleshooting, Web page development and design, HTML coding, Macromedia applications. Familiar with a variety of software including Microsoft Office and Lotus Notes. I also developed a website for multi level marketing company.My experience as a software tester gives me also the knowledge on MS SQL, software design and automation tools. Experienced in technical call center operations providing service by communicating effectively with technical and non-technical client. Has an in-depth understanding of computers, software, networking, mobile devices. I am seeking position requiring variety of tasks, including data entry, office management and word processing That will utilize my computer knowledge, strong people skills, organizational abilities, and business experience.

    Associated with: Global Experts

    $10.00 /hr
    2 hours
    4.97
  7. Erwin Rommel De Guzman

    Erwin Rommel De Guzman

    Excellent Manager for Language Translations, Business and Sales

    Philippines - Tests: 3

    Offering an impressive 12-year leadership background in local and international leadership markets, and looking forward for bigger scopes of responsibilities in Operations Management, Marketing Analysis, Productivity Strategies and Team Leadership. Exceptional understanding of operations and team management in Administration. Provide comprehensive case studies and analysis in cross-cultural environments. Fluent in English, and Japanese.  Senior Supervisor - Administration  Operations Team Management Studies  Japanese Support Team Leader  Leadership & Team Development  Market Research & Case Studies  Ryder Research Team Leader  Linksys Team Leader

    $8.89 /hr
    638 hours
    4.99
  8. Melissa sue N.

    Melissa sue N.

    Excellent Editor and Customer Service Advocate

    Philippines - Tests: 3

    I have excellent communication skills. I have an extensive experience in different facets of the customer service industry, providing call, email and live chat support. I've handled several customer service accounts. I took calls and have dealt with different kinds of customers. After a couple of years, I got promoted as a quality assurance analyst where I evaluated the recorded calls of other customer service representatives, driving quality customer service on every call received. I have also worked as a quality assurance analyst for proofreading and employee services department. I am creative, flexible and capable to handle diverse tasks and responsibilities.

    Groups: Pro Customer Service

    $11.11 /hr
    6,402 hours
    4.99
  9. Kathleen M.

    Kathleen M.

    Customer Support, Quality Analyst, Data Entry, Lead Generation

    Philippines - Tests: 10 - Portfolio: 5

    My 6 years of experience in a BPO industry taught me a lot about management, leadership and higher sense of responsibility. My success in the field even brought me to U.S. to help in a launch of a new account. My expertise as a sales agent, SME, travel professional, trainer, quality analyst, coach and team supervisor defines the kind of character I have now when it comes to work. I am seeking opportunities here in oDesk to further improve my skills and share my best practices as well. My bid may not be the lowest that you can get but you will definitely get the value of your money by hiring me.

    $11.00 /hr
    4,993 hours
    5.00
  10. Marichu S.

    Marichu S.

    Certified CISCO, MCP/Network Engineer

    Philippines - Tests: 9

    Having acquired a degree in Computer Engineering in 2006, I have had some 6 years of rewarding professional career in the areas of technical support on hardware and software systems, networking and sales with major engineering and business process outsourcing companies in Manila, Philippines, including a brief stint with the United Nations Office in Bangkok, Thailand. I dealt with colleagues and clients of multi-cultural background from affiliate offices globally, including the United Kingdom, the United States, the Middle-East, Australia, China, Hong Kong, Thailand, Malaysia and the Philippines. I have acquired a certification in ITIL, MCP, and CCNA. During my university years, I have also worked as an administrative assistant with various private companies where I have proven a reputation of an efficient team member with well-regarded planning and organizing skills. My adventurous spirit inspires me to explore new avenues. I have travelled to key cities in Asia, the Middle-East, and Europe. Thanks to oDesk! Though I have just recently joined the network, I know I can continue developing my professional aspirations while at the same time fulfilling my personal career as a wife and a mom! :-)

    $6.00 /hr
    422 hours
    5.00