chat support Freelancers

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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 129 chat support projects are completed every quarter on Upwork.

129

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.58.

4.58
Last updated: June 1, 2015
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  1. Roselle H.

    Roselle H. Agency Contractor

    Customer Service / Email Support / Chat Support / Transcriptionist

    Philippines - Last active: 1 day ago - Tests: 4

    I have been part of the call center industry for more than 10 years. I started doing administrative work which later lead to being part of operations as quality associate, quality supervisor and after a few years, Quality Manager. The experience not only enhanced my communication and written skills, but my leadership skills as well. I have been given the privilege to be part of a pioneer team from where I have been exposed to the tools and processes needed in starting up a call center account. The knowledge and experience I gained have been very helpful in making sure I only provide excellent client experience to current and future clients.

    Associated with: RCH Solutions

    $11.11 /hr
    13,913 hours
    5.00
  2. Arlene Abella

    Arlene Abella

    Snippet Writer, Fast Typist, Chat & Email Support

    Philippines - Last active: 1 day ago - Tests: 9 - Portfolio: 4

    I have been striving hard to serve customers and clients that need my services as a customer service representative for over 3 years already. I am experienced in both email and chat support. Currently, I am a business assistant to a reputable company that focuses in real estate trading. I am also oriented to do any other tasks such as article writing, SEO submission, transcribing, data entry, web research, and basic image editing. I am a multi-tasker by nature; highly trainable to new tasks; very receptive; dedicated to work; and adaptable if exposed to a new environment; a team player; and a fast learner. In the past, I was able to have the opportunity to be an English tutor to Korean students.

    $5.00 /hr
    764 hours
    4.99
  3. shirly rodriguez

    shirly rodriguez

    Customer Service Expert, Transcriptionist, Chat Support

    Philippines - Last active: 8 hours ago - Tests: 6

    I have worked in the Call Center Industry for 8 years now. I am a team player and requires minimal supervision. I have always been hardworking and a quick learner. I am seeking good opportunities so I can further hone my skills in Customer Service and be of service to other people.

    $5.00 /hr
    977 hours
    5.00
  4. Jasmin Habelito

    Jasmin Habelito

    Expert Chat/Email Support with eBay experience

    Philippines - Last active: 1 day ago - Tests: 6

    I have been employed as chat/email support representative with Motif Ltd Phils but have resigned from the post this month. This is an Indian company based on the Philippines, which has a list of known clientele such as eBay and Priceline. My experience with eBay has taught me a great deal on how to handle different kinds of people, providing them technical support as well but, mainly handling their concerns about their account which can range from opening one up to improving their standings on the site. I can provide immediate resolutions, with my navigation skills honed by years of experience with handling three chats at a time. In line with this, I can say that I can provide services with great considerations in deadlines set by clients. Currently, I am thinking of focusing my time as mother of three beautiful children who are in their middle school right now. As a working mother, I am committed to fulfilling my role as a parent, and as a good provider as I am a single mother. Opportunities such as this site can provide has opened new doors for working mothers, and I am willing to find a new avenue as a source of my finances.

    $5.00 /hr
    4,441 hours
    4.86
  5. Eleonor Quinit

    Eleonor Quinit

    Email Support, Chat Support, Data Entry, Content Moderator

    Philippines - Last active: 4 days ago - Tests: 2

    I worked as a content moderator for a popular website and search engine for three years. My experience as a content moderator includes reviewing images, videos, and text (comments). I was the one who reject, approve, and escalate contents before it publishes. As part of my job, I also delete images, videos, and text even if it is already published in the website and creating abuse reports if and when the content has terms of service violation. I also worked as an email and chat support for a year dealing with technical issues by identifying the issue of the client and providing a solution by guiding client through corrective steps. Aside from the above mentioned, I worked as a technical support and my job includes handling calls from clients overseas, providing easy and understandable instructions and tecniques to be able to come to the correct solution to the client's issue.

    $5.00 /hr
    3,495 hours
    4.99
  6. Monis Rizvi

    Monis Rizvi

    Experienced Remote Technical and Live Chat Support, Ticket Support.

    Pakistan - Last active: 3 months ago - Tests: 4

    With more than 2 years of experience in customer service and technical support via live chat and tickets, I'm confident in my ability to find an amiable solution to any challenge I may encounter. As a self-motivated and determined person, with a strong capacity for learning, I thrive in virtual work environments - taking on new challenging and multi-tasking with ease. I've worked hard to foster strong working relationships and if I don't immediately have an answer to a question, I definitely have the skills and resources to know where to find it. As a naturally empathetic person with a solutions oriented attitude, I am able to relate to customers; helping them to feel comfortable and understood, while finding the appropriate solution for all parties involved. I am known for my commitment, superior work ethics, attention to detail and excellence in customer care.

    Groups: Microsoft Certified Professionals

    $6.67 /hr
    2,600 hours
    4.95
  7. Jose marcelo jr A.

    Jose marcelo jr A.

    Customer Technical Billing E-mail Chat Phone Support Services

    Philippines - Last active: 1 day ago - Tests: 14

    My main objective in creating, joining, and profiling my oDesk account is to primarily take advantage of my current and working skill set and put it to productive, good use. I am located here in Manila, Philippines. I have been working in the Call Center Industry since 2002. I have been part of both Inbound and Outbound campaigns that have covered Sales and L1 and L2 Support (Customer, Technical, Accounts and Billing). I have also had the opportunity to work as part of Administrative Support for ID Care Access and auditing and I have worked with Training and Development as a trainer. I have experience in E-mail, Chat, and Phone support on the end-user and small business scale level. On oDesk, I started out my career doing small Virtual Assistant and Administrative support and then I branched off to Customer (Franchise/Business) support. Although I feel this was short-lived, I was then invited to work with a trucking company in Canada where I was part of Order Processing and Back-End Support. I am currently working as a representative for a Premium Support Service campaign. Please do not hesitate to contact me here on oDesk if you are interested in having me join your team. Best, Marc

    $14.99 /hr
    5,214 hours
    5.00
  8. Adora D.

    Adora D.

    Expert in Chat,Email, Phone Support, CSR and Order Processing

    Philippines - Last active: 1 day ago - Tests: 5 - Portfolio: 6

    Experienced call center agent for 8 years.I have a good communication skills, marketing skills email support/chat support and customer service skills.I’m very good in analyzing data, research and data encode. I’ m self motivated and can handle work alone. I achieved more output w/ limited resources, show a dedication to a particular task to establish a good name for my employer.

    $14.44 /hr
    6,831 hours
    4.97
  9. Keshiah B.

    Keshiah B.

    Experienced Email and Chat Support and Quality Analyst

    Philippines - Last active: 1 day ago - Tests: 3

    To become a vital part of a company with whom I can work hand in hand with to achieve growth not only for my career and knowledge but for the advancement of the company as well. An organization where in I can cater and use my skills in customer support.

    $8.89 /hr
    2,501 hours
    4.99