chat support Freelancers

Browse chat support job posts for project examples or post your job on Upwork for free!

chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 129 chat support projects are completed every quarter on Upwork.

129

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.58.

4.58
Last updated: June 1, 2015
More options
Clear all filters
  1. Elaine F.

    Elaine F. Agency Contractor

    Data Entry / Live Chat Support Specialist / V.A.- Admin. / Bookkeeper

    Philippines - Last active: 1 day ago - Tests: 2

    Hardworking, dedicated and keen to details This is how I can describe myself in three words. I handled phone, e-mail and chat support jobs for the last 7 years. I also handled Quickbooks ( Intuit ) as a Level 2 Technical Support, helped customers with Accounting , as well as troubleshooting software application problems. Dishnetwork, AT &T Uverse, Phone , DSL , and Vonage , were some of the accounts I handled before.

    Associated with: Consultancy Manila

    $5.00 /hr
    824 hours
    5.00
  2. Vickie C.

    Vickie C.

    Top Notch Online Chat, Email, Customer and Administrative Support

    United States - Last active: 4 months ago - Tests: 9

    Reliable, efficient, customer-oriented and seeking challenging, long-term opportunities. I'm comfortable working in a variety of online customer support and administrative positions. I am currently interested in online chat, email, sales/service roles, or customer care and/or support positions (non-phone only). PLEASE NOTE: I currently own and love three dogs who aren't always professional or quiet during my workday. If occasional barking is not a problem, I will consider any offer. Thank you for checking out my profile, cheers!

    $17.00 /hr
    106 hours
    4.73
  3. Everette Roxas

    Everette Roxas

    Email and Chat Support, Photoshop

    Philippines - Last active: 1 day ago - Tests: 3 - Portfolio: 6

    I am professional and skilled in handling customer service and administrative tasks. With my two years of experience, I do my best to provide customer satisfaction. I receive calls and emails from customers who have issues about their billing and account. I have experience using Freshdesk, Zendesk, WHMCS and other CRM softwares. I'm familiar with Google docs, Microsoft word, Microsoft excel and Photoshop, I can type 40-45 wpm.

    $4.44 /hr
    3,638 hours
    4.99
  4. James R.

    James R.

    Lead Generation / Email & Chat Support

    Philippines - Last active: 1 day ago - Tests: 7 - Portfolio: 4

    With my vast experiences as a Lead Generation, Data Entry, and Web Research, I can say that I am an expert on these fields. My experiences working in BPO and online job developed me to be good on such fields. I am seeking for opportunities to help you lighten the work load you have for your project or for your business. I was working as online researcher. It was not an easy task at first because you need to be creative in looking for fitness centers, gym, studio or even individual that uses fitness equipment. There are a lot of ways to look for but you need to verify that the one you have research is authentic, they did not move from another places and if the fitness center is still running. I was able to produce a research with a good quality and in a quickest possible time. I also have experience in WooCommerce. WooCommerce is a version of E-commerce from WordPress. My role was to update and post on their WordPress website if there are new available products. I was also the one who make their online store at etsy.com.

    $4.00 /hr
    1,090 hours
    4.77
  5. Michael M.

    Michael M. Agency Contractor

    Chat Support / Customer Service / Email

    Philippines - Last active: 13 hours ago - Tests: 15 - Portfolio: 4

    I opt to SUCCESS not only for myself but also to the company I serve. Producing 100% Employer / Customer Satisfaction is my goal. These are established by my skills and abilities below: --Berlitz Certified --Good command in English (Writing, Listening, Reading and Speaking) --Customer Service (Email / Chat and Phone Support) --Worked as an encoder, can type 60wpm. --Ability to relay messages formally and in an understandable manner thru business letters, e-mails, voice mails, text messages and in person. --Receptionist by experience and has developed excellent telephone skills. --Sales driven --Outstanding communication skills. --Technical Knowledge: Internet connections and modem/router configuration setup, Microsoft Office, Operating Systems, and Some hardware installations.

    Groups: BigCommerce

    Associated with: Dynatech Team Solutions, Offshore Us Agency

    $5.56 /hr
    9,206 hours
    4.19
  6. Florante Ileto III

    Florante Ileto III

    Call center agent/ Email support/ Chat support

    Philippines - Last active: 1 day ago - Tests: 5

    CAREER OBJECTIVE Interested to pursue a long-term career in Home base projects / contracts, and other related openings. EDUCATION Ateneo de Manila University | BS Legal Management Undergraduate WORK-RELATED EXPERIENCE StarTek International Ltd. August 2011 - January 2012 • At&t National Business Ordering • Responsible for providing exellent customer service to corporate accounts. • Handles corporate accounts for multi-million dollar companies for their telecommunications services. • Processed new accounts, device orders, transfer of billing responsibility, and billing. StarTek International Philipines Inc. February 2012- January 2013 • At&t Small Business Solutions • Provided customer service for At&t’s small business owner clients • Handled customer accounts regarding their service and billing concern • Assisted in device activation, billing adjustments and network related issues. Century Properties Inc. September 2013 – January 2014 • Responsible for marketing and sale of high-end condominium units • Gave instructions to clients seeking investment opportunities in the real estate development. • Aided in the documentation of payments and titles. Concentrix Daksh Services Corp. April 2014- Present • Sprint Customer Care (Segment 1) • Handled all customer concern about their account, regarding billing, services, rate plans, discounts, network issues, account changes, billing adjustments, and all general inquiries about sprint products and services. • Part of the sprint account segment 1 agents for 3 consecutive months. Extra-CURRICULAR ACTIVITIES Ateneo LEX | Member 2008-2010 • Gave support to our organizational projects; • Member of the balik-laya project for incarcerated persons. • Networked with company sponsors for our projects. Ateneo Judo Varsity Team 2008 - 2009 • Participated in training and tournaments Call Center Training Program (TESDA) | Trainee June 2008 • Scolar for President Gloria Macapagal-Arroyo employment program. • Trained for three months in Informatics for call center training. Speech & Etiquette camp at WILMA CRUZ-TAPALLA SPEECH ACADEME September 2007 • 4 week training on English communication skill enhancement. • Focus on Grammar, pronunciation and accent training. SKILLS & INTERESTS I have exceptional people and communication skills. Fluent in English, Filipino, and I can communicate and deal well with people of various backgrounds. I am a responsible leader and I can also be an efficient team-player who is committed in making projects successful. I have high respect for others and I am open to their ideas and perspectives. Being adventurous, I am enabled to develop strength of character and able to know myself more. After going through all triumphs and challenges that I have faced, I am more determined in achieving my goals towards a successful life for my family and my country.

    $7.00 /hr
    135 hours
    4.00
  7. Lian Jane Abadia

    Lian Jane Abadia Agency Contractor

    Administrative Support | Chat/Email Support | Telemarketing | SMM

    Philippines - Last active: 2 days ago - Tests: 8

    Declared as within the top 10% of most successful freelancers in oDesk! I can offer you great help in customer service, admin support and social media. I also have proven expertise in: *Administrative tasks *Data Entry *Inbound/Outbound Call Support (Billing, Technical and Sales) *Chat Support (Sales, Inquiry, Billing and Technical) *Graphic Design *Email Support (Sales, Inquiry, Billing and Technical) *Social Media *SEO I am a fast-learner and have focus to get the job done. I am goal oriented and has strong verbal and written communication skills. I am organize and can deal with projects with minimal supervision. With all the experiences and expertise that I have, I am truly confident that I can do great on jobs and with these skills I am certain that I can be an asset for the company that I will be working for.

    Associated with: Online Freelancing Solutions

    $6.67 /hr
    5,980 hours
    4.71
  8. Cristine P.

    Cristine P. Agency Contractor

    Chat Support/Telemarketer/VA/Customer Support

    Philippines - Last active: 1 day ago - Tests: 8 - Portfolio: 1

    Looking for a Virtual Assistant, a Telemarketer, an Appointment Setter, a General Transcriptionist or a Data Entry Specialist - I can do all that. I've been working for almost 5 years as a customer service representative and a telemarketer in a US based Financial Mortgage Account, part of this, I am transcribing on the spot all information given by the client; even a bit of information that the customers said for future references. We also do data entry job for back up files, and it serves as a proof for the decision that we made in every calls. I can work without supervision and with high quality; I am pliant to changes and I assure you that you can always count on me. I am keen into details and easily grasp and follow instructions. I handled different accounts and I am able to multi task, aside from that I am also trained in handling Collections. Other than working in a financial account I am also trained in handling Credit Bureaus Information specifically Credit Score inquiries. I can say that I am so acquainted in numbers since that's part of what we do. I am exceptionally fluent in english language. Therefore, You can work with me professionally. Trust me once and get the quality of the job that you're looking for.

    Associated with: Virtual Elite Network

    $8.89 /hr
    7,689 hours
    4.57
  9. Rhea Gultian

    Rhea Gultian

    Helpdesk / Email / Live-Chat Support Supervisor & Trainer

    Philippines - Last active: 1 day ago - Tests: 10 - Portfolio: 10

    "It's not a matter of how long your experience is, it's a matter of how you recognize in yourself what you have learnt in each experience." To get a challenging yet rewarding work responsibilities in the field of Customer Service & General Virtual Assistance where I can apply my skills and previous experiences while ensuring to deliver excellent results leading to long term working relationship. My 5 year over all work experiences are mainly focused on customer support/sales and virtual administrative assistance. Those experiences I have, would certainly be a value. For me, my work is more than a job. I am someone who is willing to stay late and work over time just to make sure special projects were taken care of. I am organized with strong independent thinking skills, can work independently with or without supervision, have keen attention to details & able to follow instructions via video tutorials, emails, voice calls or voice files. I always welcome challenges & interested in opportunities promoting growth and offering professional advancement. I am proud to be a team player & a leader, looking for a long term employment where I can be a valued member of the team. I want to be part of the business as it starts to grow, and not like someone who just wants a job. I am honest, hardworking and always take pride in all my works. I am self motivated, can multitask and very resourceful in completing projects with the ability to work calmly under pressure. I am a fast learner, a self starter with a can-do attitude, can take initiative and think outside the box. I am adaptable and flexible in any change should situation need me to. I can recruit, train, monitor and supervise a team if needed. I am willing to get paid low at start, but I know I deserve to have increase as time goes by for doing a job well done. I want to come on board & be working with you long-term.

    $7.00 /hr
    4,377 hours
    4.87
  10. Debie D.

    Debie D.

    Live Chat, Email and Ticket Support Representative

    Philippines - Last active: 1 day ago - Tests: 6

    To work efficiently and with good quality is what I aim for every time I am assigned a certain job. I have worked as a Customer Service Representative for more than 5 years including chat support, email response handling, ticket support and as phone representative. I have experience using Zendesk, LiveChat, Olark, WHMCS and Avaya softphone. Throughout my career in customer service, I handled order taking, shipping/status inquiries, cancel and refund requests, retention, website navigation and other related customer needs. I am knowledgeable in MS Office tools (Word, Excel, PowerPoint). I also used Google Docs and Spreadsheets in documenting and filing data. I have studied Information Technology and basic accounting. I have good and fast typing skills, can do multitask and work under pressure. I am willing to enhance and to learn new skills in the process while growing in this chosen field. I will serve full dedication and give best results to my clients.

    $4.44 /hr
    2,869 hours
    4.73