chat support Freelancers

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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 134 chat support projects are completed every quarter on Upwork.


Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.60.

Last updated: May 1, 2015
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  1. Ramly Doringo

    Ramly Doringo Agency Contractor

    Administrator, Data Entry, Website Analyst, Trainer, Tech Support

    Philippines - Last active: 4 hours ago - Tests: 5 - Portfolio: 1

    I started out a call center agent as a customer service rep and technical support for 6 years. I am an expert when it comes to desktop/laptop software configuration and hardware repair. I used to assist people in fixing their computers over the phone including remote assistance and giving clear and concise instructions over the phone My last job outside Odesk was an administrator at Xerox where I am managing together with several developers a website tool call centers use to monitor agent performance, schedules, quality etc. I worked with developers to supplement and maintain the tool and communicate with clients for further improvement and flexibility to suit their needs. I am seeking for opportunities to work as chat/email support representative or a Virtual Assistant or Administrator. I also create user manuals, manage meetings and training, do some application testings in order to assure that it is working as defined before being sent out to the users. I am a very fast learner and I have been immersed in several accounts and handled speaking with people from different countries as well. I make sure to deliver quality results and meet client expectations

    Associated with: Shine

    $4.50 /hr
    1,476 hours
  2. Leopoldo M.

    Leopoldo M. Agency Contractor


    Philippines - Last active: 1 day ago - Tests: 7

    5300+ hours and still growing! Whew! Visit me here: Looking for a goto person to setup your EvergreenBusinessSystem, LeadPages, OptimizePress, ClickFunnels, InfusionSoft, Aweber, GetResponse and any Wordpress / Membership Development? I am a real person and have a real feedback! In life, I experience many things, the good, the bad, and the ugly. It all makes me real and made me what I am today! No white washing, Just plain me! Thank you very much to all my clients. You have made me strong! Thanks for your trust! I'm a FULL TIME CONTRACTOR IN ODESK. I've been working at Odesk for more than 3 years now and continues to take good care of my buyers/employers and work for them with ease and efficiency without causing too much expense. Last Dec. 2012, I experience connectivity hic-cup which renders me and my clients miscommunications and delays. Right now, I was able to add my third connectivity line to insure smooth business transactions and deliverables. Rest assured that all your needs are taken cared off. Accuracy speed and delivery set's me apart from the vast crowd of online providers. I would like to develop a long term employment with my buyers. Now if you happen to look for a highly skilled infusionsoft integrator. You are looking the one! May it be directly to your website or using an OptimizePress/LeadPages integration. Nevertheless a very skilled multimedia man. I am an EXPERT in high quality Audio Editing / Mastering, Audio clean up, editing Podcasts, video editing, video tutorial creation, Office and Administrative task, virtual assistant, Project management, system management, expert in Lean Enterprise, 5S, CMMI, and many other quality control measures. I provide my employers/buyers peace of mind. I accomplish different tasks with ease and high quality at fairly reasonable. Whatever is your budget. You are welcome to invite me for an interview. I am virtually online 24hours a day. You can always reach me through e-mail, skype, im, or here at oDesk. Here's what I am in my previous job: Over the last 14 years, I have developed a wide range of switchmode power supplies from cellphone chargers, standard off the shelf PSU's (Power Supply Unit), to custom made designs as requested by costumers. Supervised and organized a team of engineers and a mentor. My core competency lies in complete end-end management and development of the design from inception, development, testing, quality, mass production, and even costumer support on the field. I also have some experience on intelligent power supply feature such as temperature, fan, load, and communication controls using programmable IC's (Integrated Circuits). I have worked with some small and big companies. My previous employers are: (I worked under R&D Telecom Division) (I worked under R&D Astec)

    Associated with: Open Haven Agency

    $16.67 /hr
    5,534 hours
  3. Moonis M.

    Moonis M. Agency Contractor

    Project Manager, Customer Support, Call Center, VA & Web Research Pro

    Pakistan - Last active: 1 day ago - Tests: 10 - Portfolio: 6

    If you are looking for best talent on oDesk, you have come to the right place. I am a skilled person with experience in following fields: - Customer Support: Email, Live chat and Phone Support (5+ years) - Restaurant / Menu Data Entry (6 months) - General Admin Work, Data Entry / Web Research and Data analysis (2+ years) - Magento / OsCommerce / Big Commerce Product addition / entry (2+ years) I can speak English fluently and have a professional writing style. I am capable of learning new systems & procedures and I am good at working under minimal supervistion. Please don't hesitate to contact me and I will prove myself to be a building block for your organization.

    Associated with: Digitech Outsourcing Solutions (DOS) Agency

    $6.00 /hr
    12,770 hours
  4. Ophelia M.

    Ophelia M. Agency Contractor

    Dedicated Veteran/Expert Sourcer and Recruiter.

    United States - Last active: 3 days ago - Tests: 2 - Portfolio: 1

    I want to obtain a position that will enable me to use my all my experience and knowledge I've had gained for over ten years. With a negotiable bid, guaranteed you will regret passing me by! Full of personality and very people-friendly. Did I mention a very dedicated worker? I am not a know it all...Yet! :)~ BUT I am a fast learner, what I do not know, I WILL learn.

    Associated with: We Can Help Staffing Solutions, 2daysbest Agency Agency

    $13.50 /hr
    223 hours
  5. Eloisa Maica Ortencio

    Eloisa Maica Ortencio Agency Contractor

    Customer Service Specialist | EMail Support | General Transcriptionist

    Philippines - Last active: 3 days ago - Tests: 2 - Portfolio: 2

    I am an experienced customer service representative with at least 4 years of experience in different channels -- live chat, email response, inbound customer support with billing, and technical support. The following are the training I have attended: 1. Extreme Customer Connection 2. Diffusing Irate Customers 3. Delivering Customer Experience 4. Everyone Matters I was also assigned to be a subject matter expert focusing on conducting customer experience training to newly hired representatives. I have a very competitive spirit with the drive to impress my clients.

    Associated with: Paramount, Gi-Em Solutions

    $5.56 /hr
    3,728 hours
  6. Shalom Pamplona

    Shalom Pamplona Agency Contractor

    Virtual Assistant/Procurement Officer/Customer Support

    Philippines - Last active: 2 days ago - Tests: 4

    I help my clients / Business owners like you create balance between their time, money and mobility. I am passionate in providing quality service and helping them in achieving success and growth in their businesses in the areas of General Admin, Social Media Marketing, Procurement, and Customer Service. I know for a fact that growing a business isn't easy. The way we do business now as compared to years ago, have necessitated more creative and dynamic ways to reach your target audience. But who has time for that, when keeping one's business afloat and one's financial house in order can prove to be time-consuming & not to mention nerve-wracking? Put your business on the online map! Let us create business milestones together. I'll help you: Get administrative, clerical, marketing & designing task virtually. Virtual Assistants can perform just about any task of ordinary office staff members without the usual office work logistics. Create powerful social media & email campaigns that will intelligently rocket your traffic, promote your brand and grow leads and sales with maximized ROI to give you the importance you deserve in the marketplace. If you need, or want to ask about anything where I can possibly share my insights, or possibly add some value to you. Expertise: 1. Administrative • Data Entry and Internet Research • Calendar Management • Database/CRM Management • Team Management using Trello, Basecamp and Acculynx • Email Management • Online File Organization using Dropbox, Google Drive, Evernote • Basic Accounting using Quickbooks 2. Social Media Marketing • Social Media profile set-up • Manages various social media platforms such as Facebook, Twitter, Linked-In and etc • Hootsuite tool 3. Customer Service Support • Chat/Phone 4. Procurement • Sourcing vendor * Negotiate price * Process Purchase Requisitions to Purchase Orders * Inventory Management * Logistics and Supply Chain * Monitor deliveries/shipments 5. Experience in Online Selling * Manage my personal online reselling business under Fashion niche. 6. Experienced in writing Amazon Book Reviews * Have my existing US Amazon account (Certified purchaser) I am a quick study and welcome challenges as well. As a detail oriented and organized professional, I take pride in completing assignments on time and with accuracy. With my help, you can feel secure that you can spend your time on your business without any fear. I would love the opportunity to transfer these skills to your company as your Virtual Assistant. I am a self-starter and have a complete in-home office set up. So I'm ready to begin work as your virtual assistant as soon as possible and welcome you to contact me to set up an interview at your earliest convenience. Should you need help with any of the above, or if you’re a business owner who wants to have balance between your time, money and mobility, I am willing to provide you my services. Talk soon!

    Associated with: Freelancers Universal

    $4.50 /hr
    95 hours
  7. Autumn W.

    Autumn W. Agency Contractor

    Customer Service/VA

    United States - Last active: 3 days ago - Tests: 6

    I am highly skilled in office administration and customer service to be able to meet your needs in a timely and satisfactory manner. I have excellent telephone and email etiquette. I have advanced PC knowledge and skills, Internet, E-mail, Word Perfect, Microsoft Word, Excel, Outlook, Windows, Mac, Google, Quickbooks, Quicken, and Transcription. I am equally effective working in self-managed projects as well as a team member. I am very detail oriented and have excellent organizational skills and time management skills. I am honest, straight forward, respected and trusted by others. Some of the services provided are as follows: * Personal tasks * Experience with Zendesk, Ultracart for Orders, Amazon, Ebay, Paypal, etc. * Processing refunds through Ultracart, Amazon, and PayPal. * Administrative tasks * Secretarial duties (client contact, appointments, calendaring, etc.) * Travel arrangements * Billing (invoicing/collecting) * Customer Service * Vacation planning/Event Planning * Transcription * Office Support/Management * Proofreading * Phone Support

    Associated with: GAW&Associates, LLC

    $12.22 /hr
    2,535 hours
  8. Septfanny Mae Libarios

    Septfanny Mae Libarios Agency Contractor

    Virtual Assistant / Data Entry Specialist / Web Researcher

    Philippines - Last active: 1 day ago - Tests: 7 - Portfolio: 9

    I am a fast learner type of a person, independent, reliable and can easily adapt to change. I am also confident in dealing with people as I have experience handling clients from different areas. I have extensive experience in the corporate world and now I would like to obtain a position that will enable me to use my skills in the convenience of working from home. SKILLS: - Microsoft(Word, Excel. PowerPoint, Google Docs) - Data Entry - Data Scraping - Data encoding - Pdf Conversion - Zoho CRM - Google docs. - Web Research - Email Handling - WordPress - Transcription

    Associated with: MAZIS

    $5.56 /hr
    3,754 hours
  9. Syed A.

    Syed A. Agency Contractor

    Business Manager

    Pakistan - Last active: 5 days ago - Tests: 5 - Portfolio: 28

    Hello my name is Ali and I am from Pakistan and I would like to introduce my self as a committed and hardworking Mid to Senior Level management professional who strives for excellence. I have no issues working through any time zones and will ensure that my clients get their money's worth. I have high speed internet with loads of bandwidth and also have multiple power back up sources so no down time is expected on my side. I am proficient with several accounting and project management software such as Xero, Wave, Sage, ZenDesk and Asana to name a few. I also have great grip on Ms Word, Excel and Power point. I am a complete professional with expertise in Accounting and Finance along with several other work attributes which I have listed below: -Professional Virtual Assistant (Placed in the TOP 30%) -Book Keeping -Financial Services -Project Management -Data Entry Specialist -Financial Blogger

    Associated with: Rocket Center

    $7.78 /hr
    8,169 hours
  10. Donnalen Aranez

    Donnalen Aranez Agency Contractor


    Philippines - Last active: 4 hours ago - Tests: 2 - Portfolio: 1

    I've worked for three large BPO companies before and its proven that my skill in typing is excellent. Most of the time I rank first when it comes to typing tests, so I really work that fast. My current typing speed is 89wpm with 95% accuracy. I also have experience with being a customer service representative, chat support and technical support. I decided to do home base because I want to spend more time with my kid. My inspiration for doing this would be my kid, so rest assure that any job given to me will be taken care of in order for me to keep the job and staying home doing the job for my kid.

    Associated with: F.I.R.M Solutions

    $4.00 /hr
    563 hours