Get Your Customer Service Project Started Today!

Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer service job posts for project examples or post your job on Upwork for free!

Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,403 Customer service projects are completed every quarter on Upwork.

1,403

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: July 1, 2015
Clear all filters
  1. Jhoanna Nipal

    Jhoanna Nipal

    Expert In Customer Service

    Philippines - Last active: 12 hours ago - Tests: 3

    Over the last 8 years, I have been working in a Call Center Industry with experience in both inbound and outbound campaigns (US and Australian Accounts). Excellent communication skills. •Can work under minimum supervision. •Results-oriented customer service professional. •Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations. •Strong rapport with personnel, customers, and associates based on knowledge, professionalism and integrity. I am looking for full time work that will enable me to use the many skills that I have gained over the years. You grow the business, while I support you with dedication, integrity, excellence and confidentiality. In this new era where everything is online, although my office location is in the Philippines.

    $3.33 /hr
    2,027 hours
    5.00
  2. Brandon Withey

    Brandon Withey Agency Contractor

    Customer Service/Office Professional

    United States - Last active: 8 days ago - Tests: 8

    I have close to 13 years of experience as a customer service professional, and a fairly broad set of skills related to the office style environment. I can do minor web-page editing, compose letters and emails, design spread-sheets, and even do some minor graphics design and image editing. I'm a quick study and eager to learn new useful tools, so if it isn't already in my toolkit, with proper motivation it soon will be.

    Associated with: Moonstruck Scriveners

    $10.00 /hr
    17 hours
    4.91
  3. Cheryl H.

    Cheryl H. Agency Contractor

    Executive Level Customer Service

    United States - Last active: 1 day ago - Tests: 4 - Portfolio: 1

    I enjoy detailed work that challenges me daily. I have call center/customer service and data entry experience. Recently I have been a remote Administrative Assistance for a therapist office handling appointments, insurance, emails, invoicing and more. For the last tax season I also handled online forum posts and internal chat providing support to a team of agents. I am looking for a team that I can join and grow with in a long term position! Feel free to ask any questions, request a resume, or references. Thank you! Cheryl Hendley

    Groups: Pro Customer Service

    Associated with: oDesk Payroll

    $14.00 /hr
    702 hours
    5.00
  4. Ma. Lourdes Carido

    Ma. Lourdes Carido Agency Contractor

    Customer Service Representative

    Philippines - Last active: 1 month ago - Tests: 1

    I am an experienced Customer Support with 4+ years of experience. Through this time I have successfully complete task that are related to business(requirements) analysis field,data entry tasks and Web research tasks. I have had deal with different fields of customer service. I have taken computer science degree at 2001. From beginning of my career I have had deal with different customer service related tasks.

    Associated with: CMS

    $7.78 /hr
    86 hours
    4.60
  5. Lorenzo M.

    Lorenzo M.

    Customer Service, Translations, Proofreading

    United Kingdom - Last active: 2 months ago - Tests: 6 - Portfolio: 2

    Flexible, motivated and quick learner, I excel in problem solving and the ability to quickly provide different solutions to a problem, talent grown by the broad range of programming languages and experiences I mastered in my career. I have also worked as second and third line Customer assistant for several years, learning how to provide the best support possible and to transform something difficult for the Customer in a pleasant experience. Having a so broad experience with new technologies and computers, I have very often been tasked to translate and proofread documents and publications from English to Italian and vice-versa. These documents cover a wide range of topics such as security surveillance systems and gaming devices and manuals.

    $12.50 /hr
    11 hours
    5.00
  6. Jennifer Lopez

    Jennifer Lopez

    Experienced Customer Service

    Belize - Last active: 7 days ago - Tests: 2

    Previous jobs have provided me with the ideal experience for any telemarketing position and I am confident I'm a suitable candidate as my skill set and fast learning abilities are a great match for job requirements. Reliable, efficient, customer-oriented. I'm comfortable working in a variety of online customer support positions. It's not just my back ground or people skills which have helped me in this field, but I'm also passionate about this industry and I'm driven to give high quality work.

    $5.56 /hr
    2,249 hours
    3.85
  7. Jacklynne R.

    Jacklynne R.

    Customer Service Specialist

    Philippines - Last active: 07/08/2014 - Tests: 6

    I'm interested in a phone and/or email support position. I have been in a call center industry for over 5 years. I have handled may projects such as, Customer Service (Telecom), Retention (ISP provider), Collections -1st party and recoveries (Chase Bank and HSBC Bank). Sales Manager handling trade shows, conferences seminars and exhibitions. I am a goal-driven achiever with strong organizational and leadership skills. I can work with minimum supervision even under pressure.

    $4.44 /hr
    914 hours
    3.10
  8. Hatice Degirmenci

    Hatice Degirmenci

    Customer Service Assistant/Virtual Assistant

    Turkey - Last active: 1 month ago - Tests: 5 - Portfolio: 1

    I am an energetic and self-motivated person, I take pride in the work I do, respect deadlines and focus on my organisation’s ambitions. I am a quick learner and have the ability to think on my feet in difficult situations, with excellent communication skills. When required I can be a very strong leader but I also have the ability to work well in a team towards a common goal. I have over 4 years experience in managing a small business, teaching English and translation, interpretation and transcription in Turkish – English / English-Turkish language pairs. I have worked on various projects here on odesk, including customer service, data entry, virtual assistant and translation. I love customer service work, I passionately enjoy making people happy and resolving issues. I also consider myself a detail-oriented, tidy and respectful virtual assistant. My goal is to do what I love doing and continue in this field of work while developing my skills and advance professionally day by day.

    $9.00 /hr
    1,213 hours
    5.00
  9. Helen antoniette C.

    Helen antoniette C.

    Customer Service, Sales & Technical Specialist

    Philippines - Last active: 12 hours ago - Tests: 3

    Hard-working and independent contractor with experience in administrative and recruitment tasks. Passionate in account management and B2B coordination by providing effective channels of communication and high service level experiences. Has years of experience in the call center industry handling various B2C accounts for high-volume Fortune 500 companies. Dealt with customer and technical support roles and have been highly valued as a team player. Enjoys team meetings and loves solving problems.

    $5.56 /hr
    3,290 hours
    5.00
  10. Lauren Roulette

    Lauren Roulette

    Writer with customer service experience

    United States - Last active: 1 day ago - Tests: 1

    I am looking to write professionally. I am specifically interested in nutrition, food and cooking. I am open to writing about a variety of topics, though. I wrote for feature section of college newspaper while also working as an editor. I have over 5 years of experience in retail customer service as well as training and hiring individuals.

    $20.00 /hr
    659 hours
    5.00