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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,238 Customer service projects are completed every quarter on Upwork.

1,238

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.68.

4.68
Last updated: September 1, 2015
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  1. Adelaine Haiste Quiogue

    Adelaine Haiste Quiogue

    Experienced Customer Service Representative

    Philippines

    I have been in the customer service industry for more than 10 years with a wide array of experience from financial accounts, technical support to being an IP-Relay Operator. I am flexible, hardworking and have a keen attention to details, making sure that i do everything right the first time. Having been in this industry for quiet some time has helped me develop my skills on how to be more efficient in dealing with the customers needs.

    $4.44 /hr
    2,597 hours
    5.00
  2. Kathleen Sardoncillo

    Kathleen Sardoncillo Agency Contractor

    Order Processing & Customer Service

    Philippines - Tests: 10 - Portfolio: 11

    I am interested with engaging in long term projects in the following areas where my skills set are derived from over 5 years of experience working in the customer service industry: - Order Processing - Live Chat Support - Email Support - Phone Support - Administrative Assistance - Data Entry - Others: MS Office Applications, Photoshop and CorelDraw I'm competent and a hard-worker. I have the enthusiasm to keep learning new things and I always have the initiative to strive for better (if not the best) in all things that I do. I can work independently with minimum supervision and I work well also with a team. I'm detail-oriented and most of the time, I want my stuffs done in a systematic and organized manner.

    Associated with: One Team Up

    $7.78 /hr
    6,557 hours
    4.99
  3. Maricris Vasallo

    Maricris Vasallo Agency Contractor

    Excellent Customer Service

    Philippines - Tests: 3

    Accepting challenges is the foundation of my life experiences and something I do with confidence. I have completed a 16-year education. You will find me a totally dedicated individual, spontaneous, and communicative. You can trust me to work unsupervised and patient enough to handle people and work with colleagues.

    Associated with: F.I.R.M Solutions

    $3.36 /hr
    700 hours
    5.00
  4. Jennifer Lopez

    Jennifer Lopez

    Experienced Customer Service

    Belize - Tests: 2

    Previous jobs have provided me with the ideal experience for any telemarketing position and I am confident I'm a suitable candidate as my skill set and fast learning abilities are a great match for job requirements. Reliable, efficient, customer-oriented. I'm comfortable working in a variety of online customer support positions. It's not just my back ground or people skills which have helped me in this field, but I'm also passionate about this industry and I'm driven to give high quality work.

    $5.56 /hr
    2,268 hours
    3.85
  5. Maria Teresa Judit P. Rufino

    Maria Teresa Judit P. Rufino

    experienced customer service representative

    Philippines - Tests: 9

    I am a very fast learner with excellent communication skills and can work with the least amount of supervision. Given my 10 years of experience in the field of customer service, I can confidently say that I work well under pressure. My commitment is to ensure complete client satisfaction, consistent delivery of service, attention to detail and quality performance. I will deliver exceptional results within the shortest turnaround time. I am always driven to work with integrity and excellence.

    $5.00 /hr
    4,898 hours
    3.53
  6. Jacklynne R.

    Jacklynne R.

    Customer Service Specialist

    Philippines - Tests: 6

    I'm interested in a phone and/or email support position. I have been in a call center industry for over 5 years. I have handled may projects such as, Customer Service (Telecom), Retention (ISP provider), Collections -1st party and recoveries (Chase Bank and HSBC Bank). Sales Manager handling trade shows, conferences seminars and exhibitions. I am a goal-driven achiever with strong organizational and leadership skills. I can work with minimum supervision even under pressure.

    $4.44 /hr
    914 hours
    3.10
  7. Malony katja O.

    Malony katja O. Agency Contractor

    Customer Service/Telemarketing

    Philippines

    I am seeking a customer service position where I can expand on my experience in this field and utilize said experience to increase both customer satisfaction and the companies overall reputation. I have work as a customer service for more than 4 years. Dealing with customers and resolved whatever issue they have regarding their accounts.

    Associated with: VWP Manpower Agency, irieTek©

    $3.33 /hr
    26 hours
    2.53
  8. Carla H.

    Carla H.

    Web/Graphic Designer

    United States - Portfolio: 12

    I possess excellent customer service, management, computer, and design skills. I have an Associates in Information Technology for Web Design and a Bachelors in Information Technology for Web Development & Multimedia/Visual Communications. When I take on a project I focus on it through to completion. My knowledge and experience is in Website Design/Development, Logo Design, Graphic Design, Image Editing, and animation.

    $25.00 /hr
    0 hours
    5.00
  9. Keisha Williams

    Keisha Williams

    very good at customer service.

    Jamaica - Tests: 1

    For three years i have been working in customer service. I am certified in that area and is seeking the opportunity to working further in that field to excel to supervising and enhancing your organization. I also have caribbean examination passes; English language at level 3, social studies at level 2 and principles of accounts also at level 3.

    $5.56 /hr
    384 hours
    4.55