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Helpdesk Upwork freelancers typically receive a client rating of 4.44.

Last updated: October 1, 2015
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Ankur Chetia

Ankur Chetia

Data Mining and Analysis, Statistical Process Control

India - Tests: 13

I am an experienced data analyst working with a reputed company for over 8 years now, looking forward to build a long term work relationship with individuals/firms to enhance my knowledge and to fulfill the job requirements of clients through my expertise. My current job involve data analysis/root cause analysis through different quality tools, preparing and sharing reports in excel/power point, auditing data for compliance and other adhoc projects.

$5.50 /hr
0 hours

Khalil F.

Khalil F.

Expert Help Desk technician with customer service oriented attitude..

France - Tests: 3 - Portfolio: 3

I am an enthusiastic, hands-on IT professional with more than 3 years’ experience in customer support (Helpdesk, administrative...). I have a proven track record of managing and maintaining servers and desktops, network infrastructures, and adopt a meticulous approach to ensure the smooth running of business operations. Qualified to industry standards, I enjoy closely following the latest changes in technology and apply this to my duties wherever relevant. Customer service oriented: Ability to serve and communicate with different types of customers efficiently.

63% Job Success
$7.00 /hr
6 hours

Kim Vicente

Kim Vicente

Experienced Network Support with Research Skills

Canada - Tests: 4

For over 15 years, I have been working in Network Support as well as problem research. My skills are in MS backbones with AD and Exchange. I am a problem solver at heart. If there is an issue, I will research and find the correct course of action to solve the issue. I also have an excellent technical writing background. This is in the form of manuals and walk-throughs for software\hardware installs and operations. I have created manuals that are written for technical and non-technical persons alike. My hobby is writing, so it is more then just a job for me. It is what I love and always research and advance in my writing knowledge. I have acquired many skills and tips when confronted with a problems and how to stay on focus while solving them. I have excellent time management skills and I am very self-disciplined and able accomplish my work under even tight deadlines. I can bring a lot of experience and expertise to your business and help you solve your technical support, writing or research issues. If the answers you need are out there, I will find them.

$16.67 /hr
0 hours

Karen Balbin

Karen Balbin

Customer Service

Canada - Tests: 3

Seeking the opportunity to maximize my leadership and management skills and cater to client needs promptly and efficiently; and serve the organization dedicatedly. I'm a motivated individual with strong organizational skills. I have 5 years customer service, 1 year in technical and 3 years in administrative experience. My background, along with my ability will enable me to be part of your valuable team.

$12.30 /hr
0 hours

Reggiemar R.

Reggiemar R. Agency Contractor

Highly experienced CSR/ QA and Client Care Specialist

Philippines - Tests: 4 - Portfolio: 1

Highly qualified and results-driven professional, demonstrating solid interpersonal, communication, and problem solving skills. Adept at providing exemplary customer service, mentoring other employees, and achieving all company goals and objectives. Energetic and goal-oriented with an impressive performance record and a well-rounded background in optimizing internal performance. Currently seeking a position which will utilize all skills, abilities, and areas of expertise which I had developed and acquired in the performance of my duties and key responsibilities. Polished, professional customer service rep offering: *5+ years of experience providing customer support in busy call center environments for public utility and insurance industry employers. *An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. *Strategic-relationship/partnership-building skills -- listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes.

Associated with: CJ Cloudagents and Solutions

$12.00 /hr
242 hours

Bilal Athar

Bilal Athar Agency Contractor

Network, Pc and Mac Specialist, Trainer and Help Desk Expert

Pakistan - Tests: 5

Entrepreneur - Network & System Engineer - Windows & Mac Help Desk Expert. Have been in field for more than 4 years, helping individuals, industries, SME's and large scale enterprises maximize their productivity with flawless IT Infrastructures. Networking: Cisco Certified Security Professional (CCSP) Cisco Certified Network Professional (CCNP) Cisco Certified Network Associate (CCNA Routing & Switching) System & Server Administration: Apple Certified Support Professional (ACSP) Server Administration Windows Server 2008 (MCITP)

Associated with: Linktel International

88% Job Success
$20.00 /hr
52 hours

Shoaib Qureshi

Shoaib Qureshi Agency Contractor

Experienced Service & Support Operations Professional

United Arab Emirates - Tests: 5 - Portfolio: 14

Over the last 7 years, I have been associated with Internet Service Provider delivering Services, Technical Support and Solutions to its Enterprise Clientele. With my on-going experience I have gained expertise on Web Research, Administrative and Back Office Support, Email Correspondence and developing Operational Reports on numerous projects. I also have 3 years of experience as a Data Entry Expert. My core competency lies in end to end management of Web Research, Virtual Administrative Assistance and Data Entry Projects. I am seeking opportunities using all my initiatives for sourcing contact and projects. I am proficient in working and adjusting with all levels of business users and successfully understand their exceptions. Pressure Handling and Meeting Deadlines are my key strengths.

Associated with: Accelerators

$5.56 /hr
27 hours

Junrill G.

Junrill G. Agency Contractor

Researcher / Email Marketing / eCommerce

Philippines - Tests: 10 - Portfolio: 7

I was able to specialize and gained experience within the areas of my expertise. I'm constantly seeking for opportunities to enhance my skills. I work EFFICIENTLY, FAST, ACCURATE and with LESS SUPERVISION. I always make sure to submit before deadline and to see to it that the output of my project has a 100% rate in accuracy and quality.

Associated with: Excellent Desk

94% Job Success
$3.33 /hr
1,089 hours