Technical Support Freelancers

Browse Technical Support job posts for project examples or post your job on Upwork for free!

Technical Support Job Cost Overview

Typical total cost of Upwork Technical Support projects based on completed and fixed-price jobs.

Upwork Technical Support Jobs Completed Quarterly

On average, 198 Technical Support projects are completed every quarter on Upwork.

198

Time to Complete Upwork Technical Support Jobs

Time needed to complete a Technical Support project on Upwork.

Average Technical Support Freelancer Feedback Score

Technical Support Upwork freelancers typically receive a client rating of 4.60.

4.60
Last updated: May 1, 2015
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  1. Lakesha ann L.

    Lakesha ann L. Agency Contractor

    Financial & Technical Support Team Manager

    United States - Last active: 1 day ago - Tests: 4

    • US Army Veteran with 10 years of work experience with a focus in accounting, bookkeeping, collections, technical support and customer support. • Experience in multiple high volume call center facilities as well as back office and face to face interactions with customers. • Corporate booking experience with knowledge of Sabre property and travel solutions and Worldspan travelport. • Proven ability to use negotiation and relationship management skills to provide win-win outcomes. • Proficient in numerous applications and software including Microsoft office suite, Adobe software, Crystal reports, QuickBooks, Xero, Remedy, Salesforce and ZenDesk ticketing system and Kronos time keeping systems. More about me: www.linkedin.com/in/llittlework/ http://www.definancetech.com/ https://www.linkedin.com/company/dual-expert-financial-and-technical-services

    Associated with: Dual Expert Financial and Technical Services (D.E.F.T)

    $21.00 /hr
    822 hours
    4.88
  2. Aleksandr K Agency Contractor

    Technical Support Team Representative/Manager

    Ukraine - Last active: 03/28/2014 - Tests: 1

    • Managing communication with customers. • Managing customer service in the digital equipment division •Answering customer queries, problem solving • Providing detailed information on new products. • Worked with new customers in the development of new accounts and the implementation of new systems. • Helping clients on various technical questions. • Technical translations • Creating Troubleshooter and user manuals • Creating tutorial articles • Creating video tutorials • QA chat and ticket logs • Tracking Bugs • Creating schedules for Support Team • Support Suite communication

    Associated with: CUDEV Agency

    $8.80 /hr
    2,152 hours
    4.65
  3. Shelly M.

    Shelly M.

    Technical Support, Virtual Assistant, Certified Internet Researcher

    United States - Last active: 1 day ago - Tests: 3

    I provide my clients with first-class attention, a varied set of skills and I provide exceptional service in the following areas: Technical Support / Help Desk - Zendesk Social Media, Website & Blog Management - Word Press Internet & Web Research Database and CRM / Contact Management - iContact, Zoho, Constant Contact Reference Librarian Skills & Resources Administrative Assistance Personal Assistance Digital Curator of Words, Images, Sound & Video I am available to work 7 days a week and have a very flexible time schedule to accommodate my clients' needs. I've been using computers and providing technical support and administrative support since the 1980s. In 2011 I was certified in the Library Information Technology program at Cuesta College in San Luis Obispo, CA, where I earned additional special certifications for Internet Research and Web Page Coding XHTML/CSS. My employment history includes large and small companies in addition to individuals, small businesses and start-ups.

    $27.78 /hr
    3,935 hours
    4.62
  4. Roel Cabaluna Jr

    Roel Cabaluna Jr

    Technical Support/Customer Service Representative/Vritual Assistant

    Philippines - Last active: 1 day ago - Tests: 6

    I have experience in Outbound & e-mail sales & marketing, and Customer Service Support. I can fix, troubleshoot, and upgrade mobile phones, and desktop computers. I have above average typing speed of 75 WPM with good accuracy. I can also perform jobs like data entry, web designing, writing, researching, etc. - I can be your all-around virtual assistant.

    $6.00 /hr
    2,744 hours
    5.00
  5. Jeffrey Pascual

    Jeffrey Pascual

    IT Technical Support / Data Entry Professional

    Philippines - Last active: 1 day ago - Tests: 5

    I am a graduate of B.S. Computer Science and my core competency and expertise lies in computer skills in general: from the most basic skills like encoding/data entry and usage of office applications, to more advanced skills like programming, troubleshooting and networking. I have experience working in the BPO/Call Center Industry where I developed my communication skills among many others.

    $5.56 /hr
    3,429 hours
    5.00
  6. Heinz rael A.

    Heinz rael A.

    Experienced Sales, Customer Service & Technical Support

    Philippines - Last active: 11 hours ago - Tests: 2

    Worked in a BPO industry for more than 3 years now. My first job was a Technical Support Representative at Sykes Asia Inc., who works for one of the largest Companies in the US, AT&T. Answering phone calls for a year and 5 months, Transferred to one of the world's leading BPO company which is Convergys. I continued my Technical expertise as a Chat & Email support tech agent who represents Comcast. I had a part time job as an online ESL teacher at Lang Rich for 2 months while working at Convergys. After a year, I had my first experience in Sales. I was hired in a publishing company which is called Author Solution, Inc. as a Publishing/Sales Consultant. My knowledge and skills are as follows: responsible for maintaining a professional and satisfied relationship with clients and customers by providing product and service troubleshooting while educating about the features and benefits of their purchase/subscription. Provide client support and technical issue resolution via E-Mail, phone and other electronic medium. Configuration of client's equipment to connect to the Internet via modem/DSL Router. Configure software to connect to Internet application servers. Provide training to clients in the use of system and applications as related to Internet. Specialize in ESL, or teaching English as a second language, teach English to students who speak foreign languages. Teach students how to speak, read and write in English and how to comprehend spoken English. As a Sales Representatives: Contact potential clients, and work to sell them products and services offered by the company. Also handle customer issues as well. You can also reach me through skype for more details: heinz.abad

    $8.00 /hr
    2,242 hours
    5.00
  7. Cristo rio R.

    Cristo rio R. Agency Contractor

    Technical Support , Data Entry specialist, AUTOCAD Draftsman

    Philippines - Last active: 1 month ago - Tests: 2

    Experienced and knowledgeable Information Technology Professional seeking to contribute training and acquired skills within a Help Desk support role. Works well independently, or in a group setting providing all facets of computer help desk support such as troubleshooting, installations, and maintenance. In-depth knowledge and understanding of numerous software packages and operating systems. Skilled in providing Customer and End-User Help Desk Support. Easily identify and resolve technical issues and concerns. Excellent communication and presentation capabilities.

    Associated with: ACCL Creatives Computer Services

    $7.78 /hr
    3,224 hours
    5.00
  8. Laura L.

    Laura L. Agency Contractor

    Customer Service Specialist - Technical Support - Administrative Suppo

    United States - Last active: 1 month ago - Tests: 12 - Portfolio: 1

    Over the last 20 years I have developed skills that range from top notch customer service, administrative support roles, medical secretary, and technical support. I enjoy these roles because I like to help others solve, or resolve issues. I take a lot of pride in my customer service skills, you only get one chance to make a first impression. Customer service is the cornerstone of any business. I am seeking opportunities where I can be an asset to your team and provide my experience, knowledge, and skills to advance the goals of your company. I want to work with clients who appreciate honesty, integrity and a job well done. If that is you, contact me today so I can help you reach your business goals.

    Associated with: Integrity Business Solutions, oDesk Payroll

    $27.78 /hr
    8,180 hours
    5.00
  9. Janice therese M.

    Janice therese M.

    Helpdesk Analyst/Data Entry Professional/ Technical Support

    Philippines - Last active: 1 day ago - Tests: 3

    I have worked as a helpdesk or technical support doing troubleshooting for hardware and software for US based clients. In last 4 years my work focuses on customer service and data entry. I have the experience for phone, chat and email support.

    $5.56 /hr
    11,833 hours
    5.00