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Technical Support Job Cost Overview

Typical total cost of Upwork Technical Support projects based on completed and fixed-price jobs.

Upwork Technical Support Jobs Completed Quarterly

On average, 146 Technical Support projects are completed every quarter on Upwork.

146

Time to Complete Upwork Technical Support Jobs

Time needed to complete a Technical Support project on Upwork.

Average Technical Support Freelancer Feedback Score

Technical Support Upwork freelancers typically receive a client rating of 4.62.

4.62
Last updated: July 1, 2015
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  1. Beverly Joy Rodriguez

    Beverly Joy Rodriguez

    Front End Developer / Virtual Assistant / Technical Support

    Philippines - Last active: 12 hours ago - Tests: 12 - Portfolio: 6

    I aim to find a job that will let me apply my experiences as a Front End Developer as well as explore other computer related tasks. I also want to explore and learn new skills that will help me become a better professional. I excel at working under tight deadlines with strict expectations. I possess the self discipline and time management skills necessary to have served as a virtual employee. I am hardworking, dedicated and service oriented.

    $10.00 /hr
    591 hours
    4.58
  2. Arosh Lakshan

    Arosh Lakshan

    Technical Support/ Microsoft Windows/ Apple Mac/ Mobile Device Support

    Sri Lanka - Last active: 8 days ago - Tests: 6 - Portfolio: 13

    During my 3 years of experience in helpdesk support at http://www.247techies.com and http://www.inbay.co.uk, and many more years of self-learning, I have acquired and demonstrated ability in all aspects of Troubleshooting, Installations, and Configuration for a variety of Desktops, Laptops and Mobile devices. As you are looking for an IT expert who has outstanding people and problem solving skills, having ability to provide the best support to your IT queries, I can definitely be your right choice.

    $14.99 /hr
    43 hours
    4.98
  3. Christian Rey Cabreza

    Christian Rey Cabreza

    Sales/Customer Service/Technical Support Expert | Microsoft Support

    Philippines - Last active: 12 hours ago - Tests: 4

    I have been part of the BPO Industry for almost 7 years and was able to polish my communication skills by communicating and catering service to customers from different US States from different US Businesses. (eg. Microsoft, Sony, HSBC and Comcast). I was part of an outbound sales team for HSBC for 2 years. Mainly we call customers to upgrade or sign up to HSBC's credit card options. All calls are recorded and need to pass Quality Monitoring. All disclosures need to be clear before the sale will be processed. After HSBC, I joined Comcast, where the team focus mainly on Customer Service and Technical Support. We assist Comcast Cable Subscribers. Assist them in setting up digital cable boxes to their TV, billing, activation and provisioning of their digital cable boxes. We also dispatch technicians to help and assist customers who are not comfortable doing the troubleshooting over the phone. After Comcast, I have been part of Microsoft. This is where I was able to enhance my Technical Skills by assisting customers in installing or upgrading their operating system or Office Application. I also assist customers in setting up their Outlook and/or syncing their other email addresses to Outlook. It was not necessary but I love extending my assistance to customers to provide them good service. I also did sales for Microsoft Store where in we sell different Microsot Products like Operating System, other Microsoft Application, Laptops and X-BOX. I was with Microsoft for almost 2 years. I left Microsoft to pursue different career and joined Sony wherein the team handles Chat Sales. We do consultative Selling, product promotion and order processing. I was trained to handle 3 chat windows at a time. After up selling we process the order if the customer is already interested. In the event that the customer needs time to think or assess what they really need, we provide our Inbound Sales Team Phone Number. My main goal in applying for a position here and in contacting you is to step up and learn more by getting hired through oDesk. I want to open a door wherein I can share my knowledge in each field that I was able to be part of. I also want to enhance my skills and learn more to be a competitive individual in Home Based Work environment. I am dedicated and reliable. I like to learn new things and to think outside of the box. I see to it that I give my best effort and performance in each task that I handle. Your time and trust is my key to opening the door of success. I hope to be part of your Team - Soon.

    $4.44 /hr
    2,410 hours
    5.00
  4. Michael David Lim

    Michael David Lim

    Technical Support/Customer Service/Sales Representative/Data entry

    Philippines - Last active: 12 hours ago - Tests: 2

    I graduated B.S. Mechanical Engineering from one of the most respected engineering school in the Philippines, Mapua Institute of Technology, last 2006 and I have been working in the call center industry since. 2006-2008: Dell Technical Support Representative level 3 (TSR) 2008-2010: Wachovia Phone Banking (CSR) 2010-February 2013: Enrollment Advisor for 360training.com (Sales) I work hard and never had attendance issues in all companies. Computer literate, knowledgeable in office applications like Microsoft Excel, Word and Powerpoint. I love sports, cooking, eating and travel.

    $7.78 /hr
    2,336 hours
    4.80
  5. Russell E.

    Russell E. Agency Contractor

    Technical Support Engineer, Virtual Assistant, Adobe Photoshop Expert

    Philippines - Last active: 1 month ago - Tests: 3 - Portfolio: 1

    OBJECTIVE:To secure a position in a company that offers challenging assignments, the opportunity to increase individual responsibility which require a career path for advancement. JOB EXPERIENCE: PSR Media and Publishing Travelling Photographer Travel blogger-writer Graphic Artist Munchweb Technical Support Officer Web Admin-Content Writer Video Rendering and Recording Graphic Artist Data-mining SEO Great Image Services Inc. - Studio Professional Photographer Photo Retouch-er Photoshop Instructor ADOBE Sytems Technical Support Engineer Customer Support Officer Technical Writer Other relevant experiences: Pinoy Sound Radio - Web Admin MISMO Magazine – Graphic Artist JHMMT Org. (Non-profit) - Desktop Publishing Sacred Heart College - ABcomm. Art director for mock advertising projects.

    Associated with: Staff Outsource Agency

    $10.99 /hr
    0 hours
    4.76
  6. Kim O.

    Kim O. Agency Contractor

    Technical Support Specialist for Networking devices/ Data Entry / VA

    Philippines - Last active: 11/10/2013 - Tests: 7

    To apply my knowledge and skills in Data entry, Customer Support, Virtual Tech Support, Virtual PA or Transcription.I have been working in a Contact Center Operation as a level 2 technician for Small Office/Home Office networking devices for Cisco. Prior to that, I was a Customer Service Representative of the same company for 2 years. We are serving clients from North America and Canada. I have knowledge and experience troubleshooting networking devices especially routers, adapters, camera, print servers, VPN connection, network attached storage devices and basic windows application over the phone with customers.I would be interested for an interview over the phone at any time of your convenience.

    Associated with: ProfitCaffeine

    $3.33 /hr
    721 hours
    5.00
  7. Michael Luigi Vergara

    Michael Luigi Vergara

    Technical Support

    Philippines - Last active: 18 days ago - Tests: 2

    I am a technical and customer support representative. I am a customer advocate and I excel in providing great customer experience. I go far and beyond customer satisfaction, catering to both company and customer. I educate customers so that they know what to expect from the company. I am a well trained technical support. I was a technical support for more than 8 years with different accounts like Dell Consumer Hardware Warranty Support, Sony computers and Siemens IT Helpdesk. I have been working for more than 2 years with RealPage where in I provide support for a Property Management Application. I am knowledgeable with MS Office applications and I am willing to be trained for other applications that is needed to complete my task.

    $4.00 /hr
    20 hours
    5.00
  8. Heidi Sugar Zeta

    Heidi Sugar Zeta

    customer service/technical support

    Philippines - Last active: 12 hours ago - Tests: 6

    I've been in the call center industry for nine years now handling billing, healthcare, customer service and technical support accounts. Handled U.S and Australian based accounts. I am a hardworking and very professional person. I'm also a fast learner and eager to learn more things for my own improvement and success.

    Groups: Pro Customer Service

    $6.00 /hr
    2,840 hours
    5.00