Technical Support Freelancers

Browse Technical Support job posts for project examples or post your job on Upwork for free!

Technical Support Job Cost Overview

Typical total cost of Upwork Technical Support projects based on completed and fixed-price jobs.

Upwork Technical Support Jobs Completed Quarterly

On average, 198 Technical Support projects are completed every quarter on Upwork.

198

Time to Complete Upwork Technical Support Jobs

Time needed to complete a Technical Support project on Upwork.

Average Technical Support Freelancer Feedback Score

Technical Support Upwork freelancers typically receive a client rating of 4.60.

4.60
Last updated: May 1, 2015
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  1. Andrea D.

    Andrea D.

    Experienced Technical Customer Support Representative

    United States - Last active: 1 day ago - Tests: 9

    I have 15+ years of experience in customer service in various fields. My specialty is in software support. I am familiar with technical support ticketing systems such as Help Scout and Zendesk. I currently perform QA testing and provide customer and sales support for a small software company. My core customer support skills include: - Extensive experience in customer and sales support. - Know my way around Apple's Mac OS X (10.6 - 10.10) - Proficient in Microsoft Word, Excel, PowerPoint, LibreOffice, Open Office. - High-speed typer (89+ WPM). - Native English speaker (USA). My additional skills include: - Twitter Bootstrap - HTML & CSS - JavaScript (basic) - PHP (basic) - SQL, MySQL, SQLite - LISP programming (basic)

    $20.00 /hr
    182 hours
    5.00
  2. Lakesha ann L.

    Lakesha ann L. Agency Contractor

    Financial & Technical Support Team Manager

    United States - Last active: 7 hours ago - Tests: 4

    • US Army Veteran with 10 years of work experience with a focus in accounting, bookkeeping, collections, technical support and customer support. • Experience in multiple high volume call center facilities as well as back office and face to face interactions with customers. • Corporate booking experience with knowledge of Sabre property and travel solutions and Worldspan travelport. • Proven ability to use negotiation and relationship management skills to provide win-win outcomes. • Proficient in numerous applications and software including Microsoft office suite, Adobe software, Crystal reports, QuickBooks, Xero, Remedy, Salesforce and ZenDesk ticketing system and Kronos time keeping systems. More about me: www.linkedin.com/in/llittlework/ http://www.definancetech.com/ https://www.linkedin.com/company/dual-expert-financial-and-technical-services

    Associated with: Dual Expert Financial and Technical Services (D.E.F.T)

    $21.00 /hr
    841 hours
    4.88
  3. DEANNA SALMON

    DEANNA SALMON Agency Contractor

    Technical Support Manager/B2B Specialist

    Jamaica - Last active: 1 day ago - Tests: 5 - Portfolio: 3

    To generate unique services to the business technological sector through the process of implementing strategic procedures and solutions, thus lowering business cost and maximizing on deadlines.

    Associated with: DMS Agency

    $16.67 /hr
    2,212 hours
    5.00
  4. Aleksandr K Agency Contractor

    Technical Support Team Representative/Manager

    Ukraine - Last active: 03/28/2014 - Tests: 1

    • Managing communication with customers. • Managing customer service in the digital equipment division •Answering customer queries, problem solving • Providing detailed information on new products. • Worked with new customers in the development of new accounts and the implementation of new systems. • Helping clients on various technical questions. • Technical translations • Creating Troubleshooter and user manuals • Creating tutorial articles • Creating video tutorials • QA chat and ticket logs • Tracking Bugs • Creating schedules for Support Team • Support Suite communication

    Associated with: CUDEV Agency

    $8.80 /hr
    2,152 hours
    4.65
  5. Shelly M.

    Shelly M.

    Technical Support, Virtual Assistant, Certified Internet Researcher

    United States - Last active: 2 days ago - Tests: 3

    I provide my clients with first-class attention, a varied set of skills and I provide exceptional service in the following areas: Technical Support / Help Desk - Zendesk Social Media, Website & Blog Management - Word Press Internet & Web Research Database and CRM / Contact Management - iContact, Zoho, Constant Contact Reference Librarian Skills & Resources Administrative Assistance Personal Assistance Digital Curator of Words, Images, Sound & Video I am available to work 7 days a week and have a very flexible time schedule to accommodate my clients' needs. I've been using computers and providing technical support and administrative support since the 1980s. In 2011 I was certified in the Library Information Technology program at Cuesta College in San Luis Obispo, CA, where I earned additional special certifications for Internet Research and Web Page Coding XHTML/CSS. My employment history includes large and small companies in addition to individuals, small businesses and start-ups.

    $27.78 /hr
    3,966 hours
    4.62
  6. Jeffrey Pascual

    Jeffrey Pascual

    IT Technical Support / Data Entry Professional

    Philippines - Last active: 1 day ago - Tests: 5

    I am a graduate of B.S. Computer Science and my core competency and expertise lies in computer skills in general: from the most basic skills like encoding/data entry and usage of office applications, to more advanced skills like programming, troubleshooting and networking. I have experience working in the BPO/Call Center Industry where I developed my communication skills among many others.

    $5.56 /hr
    3,518 hours
    5.00
  7. Roel Cabaluna Jr

    Roel Cabaluna Jr

    Technical Support/Customer Service Representative/Vritual Assistant

    Philippines - Last active: 5 days ago - Tests: 6

    I have experience in Outbound & e-mail sales & marketing, and Customer Service Support. I can fix, troubleshoot, and upgrade mobile phones, and desktop computers. I have above average typing speed of 75 WPM with good accuracy. I can also perform jobs like data entry, web designing, writing, researching, etc. - I can be your all-around virtual assistant.

    $6.00 /hr
    2,744 hours
    5.00
  8. Janice therese M.

    Janice therese M.

    Helpdesk Analyst/Data Entry Professional/ Technical Support

    Philippines - Last active: 1 day ago - Tests: 3

    I have worked as a helpdesk or technical support doing troubleshooting for hardware and software for US based clients. In last 4 years my work focuses on customer service and data entry. I have the experience for phone, chat and email support.

    $5.56 /hr
    12,158 hours
    5.00
  9. Cristo rio R.

    Cristo rio R. Agency Contractor

    Technical Support , Data Entry specialist, AUTOCAD Draftsman

    Philippines - Last active: 2 months ago - Tests: 2

    Experienced and knowledgeable Information Technology Professional seeking to contribute training and acquired skills within a Help Desk support role. Works well independently, or in a group setting providing all facets of computer help desk support such as troubleshooting, installations, and maintenance. In-depth knowledge and understanding of numerous software packages and operating systems. Skilled in providing Customer and End-User Help Desk Support. Easily identify and resolve technical issues and concerns. Excellent communication and presentation capabilities.

    Associated with: ACCL Creatives Computer Services

    $7.78 /hr
    3,224 hours
    5.00