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Technical Support Job Cost Overview

Typical total cost of Upwork Technical Support projects based on completed and fixed-price jobs.

Upwork Technical Support Jobs Completed Quarterly

On average, 146 Technical Support projects are completed every quarter on Upwork.

146

Time to Complete Upwork Technical Support Jobs

Time needed to complete a Technical Support project on Upwork.

Average Technical Support Freelancer Feedback Score

Technical Support Upwork freelancers typically receive a client rating of 4.62.

4.62
Last updated: August 1, 2015
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  1. Laica Laping

    Laica Laping Agency Contractor

    Experience Call Center Representative

    Philippines - Last active: 14 hours ago - Tests: 4

    CAREER OBJECTIVE To succeed in an environment of growth and excellence and earn a job which provides me job Satisfaction and self development and help me achieve personal as well as organization goals. EDUCATION Rizal Technological University Bachelor of Science in Business Administration Undergraduate Major in Marketing WORK-RELATED EXPERIENCE Concentrix Daksh Services Corporation April 2014 - Present • Sprint Customer Care (Segment 1) • Handled all customer concern about their account, regarding billing, services, rate plans, discounts, network issues, account changes, billing adjustments, and all general inquiries about sprint products and services. Convergys Philippines Corp September 2013-March 2014 • Comcast Technical Support Specialist • Handled troubleshooting assistance for internet modem, router and cable boxes for west division of United States of America • Customer Assistance for basic troubleshooting on computers and email client programs • Handled account changes • Assistance for Billing Related Inquiries Teleperformance Philippines February 2010-September 2013 • Licensed Telesales Representative for Life, Non-life, Accident and Hospitalization Insurance • Responsible in proposal process on targeted client of Yuchengco Group of Companies in Philippines • Handles Insurance Enrollment and premium related discussions SKILLS & INTERESTS Verbal and written communication, client & partner relationship management, business development, high touch customer service, attention to detail & organized, self-sufficient & proactive, client & partner hospitality, presentation experience and ability to successfully train.

    Associated with: Intact Virtual Staffing | Blue Team

    $4.50 /hr
    54 hours
    4.40
  2. Aasma Sayyed

    Aasma Sayyed Agency Contractor

    Phone, Emails & Chat Customer Support Expert

    India - Last active: 1 day ago - Tests: 5

    OH - Outsourcing Helpers''. Indo-American-Filipino Data & Call Center. Management - Aasma Sayyed & Donald Keith Home Offices - Sunnyvale, California Centers - Mumbai, India - Manila, Philippines Services Delivered: 1. Data Entry 2. Phone; Chat & E-Mail based Customer Support 3. Voice Over Services, of very high and of British & American standards Videos: https://www.youtube.com/watch?v=uL5MoMpl-t4 https://www.youtube.com/watch?v=0RTZrs1vrro Contact Details: Email: - Donald@outsourcinghelpers.com - outsourcinghelpers@gmail.com Cell : +1 (760) 502-6280 +1 (305) 767-1889 +91 9167672973 Skype: outsourcing.helpers Website: https://www.outsourcinghelpers.com Voice Recordings: Male & Female - Agents Simmone : http://vocaroo.com/i/s0ZfM5iGwf7B Kajal : http://vocaroo.com/i/s10o3Htkl6iy Hanna: http://vocaroo.com/i/s1jnJQdcVtwI Donald: http://vocaroo.com/i/s1qaGT7L9WAA Roger: http://vocaroo.com/i/s0VKKBmQyV6i Jake: http://vocaroo.com/i/s0Xkus7GukQB Below are the domains we have a good experience in, as we have teams working on these projects: 1. E-Commerce (US, UK & India) 2. Real Estate (US & India) 3. Tourism (US & India) 4. IT & ITES (US & UK) 5. Mortgage (US) 6. Marketing SEO & SMM (US, UK & India) Strengths: 1. Strong Verbal Communication Skills with no hard accent 2. Friendly Customer Interaction Techniques, even at the time of crisis. 3. Excellent written Communication Skills & Typing speed above 50 WPM. 4. Possess convincing Telephone, Chat & E-mail Etiquette. Also have strong negotiation Skills. 5. Have proven experience in Customer Support aspect of almost every Business 6. Have a fair experience dealing with American, British, Canadian & Australian Consumers 7. Have a silent office setup with a dedicated Cable Internet connection (DSL) of 8MBPS download and 8 MBPS upload speed and also a backup Internet connection of same speed from a different ISP. 8. Power Backup to support seamless operations. 9. Have Dell desktops with i5 processor; 4 GB RAM and 500GB Hard Drive. Also have good USB Headsets (Microsoft) with Quality Mic. And a 20 TB HP Server, to back files. 10. All agents are proficient in using Zendesk, Freshdesk,Skype, MS Office tools, Google Voice & Apps; Internet, Word Press and Computers (Hardware & Networking) and other Social Media Tools for Research and Customer Interaction. 11. We operate 24*7*365 seamlessly. We could happily give away the contact details of few of our happy Clients in US & UK for reference.

    Associated with: OH, Outsourcing Helpers

    $6.00 /hr
    166 hours
    4.95
  3. roldan luaton

    roldan luaton Agency Contractor

    Data Entry Professional/Computer-Savvy/SEO/Expert Research/SSM

    Philippines - Last active: 14 hours ago - Tests: 10 - Portfolio: 10

    I am a data entry professional from Philippines with ten years experience working in a Business Process Outsourcing (BPO) company with expertise in data entry, data processing, data conversion, data mining, web research and scanning services. In my huge experience in data entry services, I have successfully completed complex and hard check processing, image, PDF and image entry, data conversion, online web research and critical scanning/indexing projects. I aim to deliver quality work with high standards with in time frame and provide quality data entry services on niche technology domains for global customer by complete satisfaction and solve your entire business query, needs with care.

    Associated with: ProMind Agency, Team LCOR Agency, Versatile Solutions Agency

    $3.33 /hr
    5,470 hours
    4.82
  4. Don Chico Espinosa

    Don Chico Espinosa Agency Contractor

    Data Analyst / Virtual Assistant

    Philippines - Last active: 14 hours ago - Tests: 11 - Portfolio: 3

    Looking for a challenging position to utilize my skills and experience in the concerned field. To be able to expand my knowledge and capabilities on various fields and career. Over the last four years I have been able to develop skills in working in a fast paced and dynamic work placed, acquired training in operating various systems and programs for specific work nature, Excellent knowledge in MS Office Application, Legacy, Siebel and all Internet Functions. A Subject matter expert as a Mobile Phone Business Consultant. Skills: • Excellent problem solving skills. • Strong organizational skills. • Excellent knowledge in MS Office Application, Legacy, Siebel, SAP, SalesForce and all Internet Functions. • Highly inquisitive, compliant, fast learner, and proactive. • Can work with minimal supervision. • Responsible for other duties as assigned. • Consistent in providing highest level of quality required for each work assigned

    Associated with: Intelliquick - Best Brains, Quick Result

    $3.33 /hr
    46 hours
    5.00
  5. MARY JOY DAGANTA

    MARY JOY DAGANTA

    Call Center Agent; Data Entry Specialist; Admin Asst. Web Researcher

    Philippines - Last active: 5 months ago - Tests: 8

    Thank You for visiting my profile! I am Mary Joy I am new on Odesk.My experience for over 7 years honed me to become one of the best and I would like to contribute to your business by providing the quality of service that will exceed your expectations.I am detail oriented,team player and I can do task on a given time frame.Inbound calls and Outbound calls are my expertise.I want to prove my qualification that I can work independently with minimal supervision, diligent, trustworthy, can work under pressure, flexible, open to criticism, honest and reliable and willing to undergo training to become, more suitable for the position applying for:

    $5.56 /hr
    219 hours
    4.53
  6. Rexon Calub

    Rexon Calub

    System Programmer/Database Management/Web Research/Data Entry

    Philippines - Last active: 12/08/2013 - Tests: 2 - Portfolio: 13

    Seeking a position to utilize my skills and abilities in the Information Technology Industry that offers Professional growth. The key strengths that I possess for success in this position include, but are not limited to, the following: - I have successfully designed, developed, and supported live use applications. - Eager to learn new things. - Strive for continued excellence. - Provide exceptional contributions to customer service for all customers. My experience includes but is not limited to: - Customer service and support - Programming * Front End; VB.NET, ASP.NET * Back End; MSSQL, MS ACCESS, MYSQL - Windows CE - Web Research - Data Entry - Photo/Video Editing - Problem analysis - Software quality testing - Application and requirement analysis - Process improvement and documentation

    $5.56 /hr
    1,136 hours
    4.05
  7. Sarfaraz M.

    Sarfaraz M.

    Top Writer, Joomla, Virtual Assistant, testing and BI

    Bangladesh - Last active: 01/24/2013 - Tests: 16 - Portfolio: 10

    Highly skilled, creative, versatile writer with excellent English skills. I have good experience of writing quality web content, articles and blogging. Over the last 4 years, I have worked in different phases of software development and developed a wide range of desktop and web applications using C#, ASP.NET, Sql Server and MYSQL and Wordpress. Extensive knowledge of Business Intelligence, data warehousing and OLAP (SSAS).

    $5.56 /hr
    101 hours
    4.58
  8. Ryan H.

    Ryan H.

    Recruiting, Web research, Social Media, Excel and Data Entry

    Philippines - Last active: 3 months ago - Tests: 9 - Portfolio: 3

    I am an experienced Call Center Supervisor with more than 16 years of varied experience. I possess multiple skills covering fields including- Sales, Customer Service, Organization Management, Coaching and counseling and talents development. I am also expert in the field of Technical support with formal training obtained from leaders in the field of Information technology and Networking. I am Internet savvy and expert in web research.

    $6.67 /hr
    1,066 hours
    4.40
  9. Dominique D.

    Dominique D.

    Email Handling & Internet Research

    Philippines - Last active: 12/24/2014 - Tests: 10 - Portfolio: 15

    I am looking for a long term job in a Company / Client where I can continue and grow as a Freelancer. Well versed in Customer Service and Help Desk function for 5 years. Team Leader in the Largest Telecommunications in Australia for 2 years. Adaptive to various task. Any task that I am unfamiliar with, willingness to learn is one of my traits. Punctual , Reliable, and can Work Independently are my strongest point.

    $5.56 /hr
    1,398 hours
    4.98
  10. ujwal maharjan

    ujwal maharjan

    Genuine Web Researcher, VA and Data Analyst

    Nepal - Last active: 6 months ago - Tests: 11 - Portfolio: 5

    Undoubtedly a promising Web Researcher and data entry specialist. Possess a degree in Information Technology and years of experience in the IT industry. Each contract is an opportunity in itself which gives me a chance to share my talents and skills. A Full time freelancer who works to a state of perfection to achieve my employer's trust and satisfaction. Dedication to work with accuracy is an asset in me which can be beneficial to any employer.

    $7.78 /hr
    157 hours
    4.93