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Technical Support Job Cost Overview

Typical total cost of Upwork Technical Support projects based on completed and fixed-price jobs.

Upwork Technical Support Jobs Completed Quarterly

On average, 108 Technical Support projects are completed every quarter on Upwork.

108

Time to Complete Upwork Technical Support Jobs

Time needed to complete a Technical Support project on Upwork.

Average Technical Support Freelancer Feedback Score

Technical Support Upwork freelancers typically receive a client rating of 4.62.

4.62
Last updated: September 1, 2015
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  1. Almira T.

    Almira T. Agency Contractor

    Multi-talented Professional!

    Philippines - Tests: 9 - Portfolio: 10

    https://youtu.be/K99Df-t9wjE My services include but are not limited to: Internet research Database creation CRM Mangement Mailing List Development Data Research / Mining Data Extraction File Conversion Data Entry Typing Other general clerical work Setting up Schedules Proofreading and editing Word Processing and PowerPoint presentations Spreadsheet creation Customer Service and Technical Support Chat and email support SEO, SEM, SMM Adobe Photoshop, image manipulation, and layout HTML, Wordpress design Real Estate, MLS listing, Craigslist posting, Postlets

    Associated with: Amicus Outsourcing

    $5.56 /hr
    8,018 hours
    4.33
  2. Josiah Burks

    Josiah Burks Agency Contractor

    Need SEO?

    United States - Tests: 17 - Portfolio: 46

    I use white hat methods only. Ethical SEO. I rank websites locally top ten on Google in most cases in the first 30-60 days! Being in the top ten locally can still increase your business upwards of 10-15%. It's very simple. You need leads from search engines. Working with me those leads come to you. Google is signaling that sites will rank based on merit in the future and artificial pushing gets more dangerous daily. True white hat rankings stand a year from now. Let's talk about how to build you a sustainable foundation of long term organic rankings and get that Search Engine Love.

    Associated with: Top 10 SEO

    $27.00 /hr
    598 hours
    4.42
  3. Amelita Siat

    Amelita Siat Agency Contractor

    Facebook and Twitter Expert, Web Research , Data Entry, Personal VA,

    Philippines - Tests: 10 - Portfolio: 15

    I've been working for oDesk for 6 years now and the experience is very awesome! My objective is to be able to use my online skills such as excellent English communication skills both written and verbal, web research skills and data entry skills, and strong Customer Service, Sales and Technical Support background/training to help oDesk Employers to achieve or even exceed their goals. It is important to me that my oDesk employers are pleased and extremely satisfied with the results of each project. I am a Social Media expert for Facebook and Twitter accounts. As a Marketing graduate, one of my goals is to be able to use my degree for my online jobs. I have been in the Call Center and BPO industry for more than 7 years now and I fully understand the importance of a great communication. I want to maintain constant communication with my oDesk employers for them to know the progress of the project we are working on.

    Associated with: Vohnny's Freelance Writing Agency

    $4.00 /hr
    2,147 hours
    4.77
  4. Gautam N.

    Gautam N. Agency Contractor

    Project Manager / Team Leader / Expert Web Researcher / VmWare Admin

    India - Tests: 6 - Portfolio: 1

    With my vast experience in IT and Non It field I posses all the abilities to be a Project Manager and team lead . The team is lead and projects i have done comprises of various technologies and domains I am Certified consultant and a Manger Who is familiar with Research , Recruiting ,Technical Support , System admin, Network Admin, Support , Vmware, Webdesign, Business Analyst With my Experience i have managed many team in different technologies and domains . I am also Good at business analysis and Management. A business development and Entrepreneurial mind i here by provide best services and solutions

    Associated with: Buddyify

    $24.44 /hr
    7,879 hours
    4.51
  5. marynel Dionisio

    marynel Dionisio Agency Contractor

    Live Chat and Phone Support Representative

    Philippines - Tests: 9

    I have several years of customer service experience (including online, over the phone and in person) and, for the last 7 years, have been using CRM, Citrix and Zendesk to offer customers refunds; apply and cancel subscriptions; apply, cancel and resend individual emails as part of an email series or newsletter; troubleshoot technical issues; resend passwords; collect feedback; and plan new tools and apps. I also have a wealth of experience using Microsoft Word, Microsoft Excel. I have a friendly, professional demeanor and am a confident multitasker, allowing me to take on several responsibilities at once. I'm a quick learner and enthusiastic. I look forward to working with you as a customer service representative as well as your go-to guy for any additional projects you need assistance with.

    Associated with: LM Outsourcing Company

    $3.33 /hr
    85 hours
    5.00
  6. Ronnie L.

    Ronnie L. Agency Contractor

    Customer Service &Support/Phone,Chat and Email Support / Telesales/ VA

    Philippines - Tests: 11 - Portfolio: 12

    I have been with the outsourcing industry for more than 5 years since 2008. I started out as a Technical Support Rep. and became a Resolutions Specialist for almost 2 years, then became an Operations Supervisor for a sales and technical campaign for a year. I have also been a Customer Service Representative for a sales account. I am a committed individual who is success driven, adaptable to change and always strive to meet goals and objectives. I have great experience in customer service, sales and technical accounts and people management. My core competencies are : - Customer Service / Sales / Voice and non Voice - Helpdesk / Phone support / Email / Chat Support / Technical support - Telemarketing / Appointment setting / Lead Generation - Admin and back office jobs like Data Entry / Data Mining / Virtual Assistant My goal is to provide quality service to those who seek it. A dedicated,self motivated and a good team player who can work well under minimum supervision,my objective would always be to meet my clients expectations.

    Associated with: VWP Manpower Agency, Perfect Solution Company

    $11.11 /hr
    5,037 hours
    5.00
  7. Juan Carlos Quan Ramazzini

    Juan Carlos Quan Ramazzini Agency Contractor

    Customer Service & Tech Support

    El Salvador - Tests: 6 - Portfolio: 3

    Hello, my name is Juan Carlos Quan Ramazzini I am 28 years old, I have more than 3 years in the customer service, sales, and technical support. I have worked for some well-known call centers such as Sykes, Teleperformance, Stream Global Services, Focus Services, I have worked for some Freelance projects like Choose Energy, Incall International and Live chat support and I have around 2 years in management positions such as Team Leader and Quality Associate in companies like Efonica and Tandem Transit. I am fluent in English and Spanish 100% writing and speaking. I am strong-willed, results oriented, proactive, trustworthy, honest, apologetic and very quick at learning new things, available at any schedule provided. Speed test: http://www.speedtest.net/my-result/3302319074 Voice recording: http://vocaroo.com/i/s0Gj0gJZtp7A

    Associated with: Orus, MullerSoft! Inc.

    $5.56 /hr
    519 hours
    4.36
  8. Athena Jeunnesse Mae Tria

    Athena Jeunnesse Mae Tria Agency Contractor

    Social Media Specialist, Blogger and Virtual Assistant

    Philippines - Tests: 8 - Portfolio: 13

    Position Applied for: A position that would enhance my abilities that have been developed through experience, serving the youth and education that will bring about opportunities for professional growth and success. I am currently 23 years old. Over the last few years, I have been blogging and working online. I have worked as a Student Marketing Assistant in the University of Sto. Tomas for two years. I am very internet savvy and knows the skills needed to work online. I have experience in handling Social Media accounts, working as a Virtual Assistant and worked on some customer service accounts online.

    Associated with: Virtual Support Pros Agency

    $10.00 /hr
    274 hours
    4.03
  9. Rea Sophia Yadao

    Rea Sophia Yadao Agency Contractor

    You are not hiring an assistant - you are hiring efficiency.

    Philippines - Tests: 10 - Portfolio: 13

    I have been in the Customer Service Business for almost 10 years. I have worked under several US companies providing both Customer Support and Technical Support. I have also been a Supervisor for four years handling 10-15 customer and technical support representatives. Before I started with this business, I used to work for one of the most prestigious companies in the world - DuPont Sustainable Solutions. With great qualities such as being detail-oriented, organized and professional, working with me is a breeze because I make sure that everything is done perfectly and on time. I do not shy away from new challenges and is always keen on learning new things and having new experiences. I understand that quality and efficiency goes hand in hand. I educate myself with the new trends about the Virtual Assistant business and is very open to test new software or new services that will produce quality work and client satisfaction. I provide the following services: Extensive Research, Data Collecting and Reporting.Exemplary Writing Skills. Document Preparation, Proof Reading and Editing. Employee Management and Team Building. Transcription and Data Entry. Customer Service Management. Sales and Marketing. Travel Arrangements.Virtual Office, Lobby and Estate Management.Handling of Confidential Material. Basic Technical Support. Social Media Management. My skills are as follows: Professional Telephone Manner.Exceptional Communication Skills with Top Decision Makers. Superior Organizational Skills. Above Average Computer Skills.Typing Skills of 40WPM with 100% accuracy. Social Media Skills. Strong Problem Solving Skills. Knowledgeable in MS Office and all of its components. Knowledgeable in Basic Photo Editing. Knowledgeable in using Google Apps. Knowledgeable in Basic video making using Windows Movie Maker. My recent accomplishment is passing the TOEFL iBT with a score of 109/120. I am available in the following time zones: Atlantic Standard Time (AST), Eastern Standard Time (EST), Central Standard Time (CST), Mountain Standard Time (MST), Pacific Standard Time (PST), Alaskan Standard Time (AKST) and Hawaii-Aleutian Standard Time (HST). I am also available for various International Time Zone projects. I have my own US number with unlimited calls and text and I also have the ability to send fax, conduct conference calls, video conferencing and call transfer.

    Associated with: REA Solutions

    $11.00 /hr
    1,400 hours
    4.23
  10. Jan Vincent Indiongco

    Jan Vincent Indiongco Agency Contractor

    Data Entry Professional, Virtual Assistant, Experienced CSR and TSR

    Philippines - Tests: 2

    I have been working in the BPO/Callcenter industry for more than 7 years work experience already. I also have an experience with Virtual Assistant for real estate for more than 6 months outside of odesk, and more than 7 years experience in data entry. I am a data driven person and I personally track the performance of my own stats on a daily, weekly, and monthly basis. I even created my own dashboard for my own stats to closely monitor my performance by gathering all raw data and created an excel template for each metrics and consolidate it in one worksheet “My Dashboard”. Analyze each result to get the root cause which will help me formulate an action plan for myself, which are realistic and achievable. I am a goal oriented and independent person. Being a Senior Technical Support Rep, I work in a flexible pace to meet and exceed the expected daily deliverable. With these experiences and skills I have, I know that I will be an asset to any possible clients. I applied all the basics I learned and was able to learn more which improves excel skills. The time and efforts I invested was not wasted as it makes me more efficient and productive.

    Associated with: RvM Global Solutions

    $6.00 /hr
    152 hours
    5.00