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Technical Support Job Cost Overview

Typical total cost of Upwork Technical Support projects based on completed and fixed-price jobs.

Upwork Technical Support Jobs Completed Quarterly

On average, 116 Technical Support projects are completed every quarter on Upwork.

116

Time to Complete Upwork Technical Support Jobs

Time needed to complete a Technical Support project on Upwork.

Average Technical Support Freelancer Feedback Score

Technical Support Upwork freelancers typically receive a client rating of 4.62.

4.62
Last updated: August 1, 2015
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  1. Regina Gue

    Regina Gue Agency Contractor

    Result Driven and Customer Focused Administrative Support

    Philippines - Tests: 16 - Portfolio: 3

    Am passionate about providing efficient business solutions to my clients. Dependable and proficient in data entry and database management functions, I also boast to be a quick learner who's very result oriented. I love learning new things; research work appeals much to me. On top of that, I also love information gathering, data mining and playing with numbers; as a by product , presentation is also one of my strong points - . Formal employment wise, I have had approximately 10 years with the customer service industry and I find joy in making situations better for the people I work with. I have had experience with continuous improvement and it's one of the skills that I've built with the people I've worked with. Never be satisfied with status quo as your competitors will definitely gain a lead on you - I don't want to end up saying "Who Moved My Cheese?" Should there be projects involving learning, growth and improvement, let's talk. :)

    Associated with: Brilliant Solutions, Ferrero

    $9.00 /hr
    4,986 hours
    4.77
  2. Miroslav T.

    Miroslav T. Agency Contractor

    Ticket Support/Help Desk Email/Chat support

    Bulgaria - Tests: 11 - Portfolio: 2

    Accomplished IT professional with more than 15 years practical internet experience. Skilled technology savvy self-starter, adept at securing, tuning, tweaking and maximizing the overall computer system performance. In depth understanding of managing mixed networks (Linux and Windows based).Able to work on own initiative or as part of a team and can deal with administrative duties competently. I am a MCSA and MS Exchange Specialist with more than ten years of experience in IT and more than 7 working directly with MS Servers (2000/2003/2008/2012), in multi-site infrastructure, working in different areas including: Network Design, Infrastructure, Troubleshooting, Wifi, VPN, Security and more I consider myself a very patient person which is good for dealing with strong client’s attitude. I’m very Emphatic with people needs, which is ideal for understanding and fulfill their requirements. I have a very good typing skill which is ideal for Help Desk positions and allows me to complete reports, memos and e-mail a lot faster than regular people.

    Groups: Microsoft Certified Professionals

    Associated with: Samsourcing

    $16.67 /hr
    7,479 hours
    5.00
  3. Michael M.

    Michael M. Agency Contractor

    Chat Support / Customer Service / Email

    Philippines - Tests: 15 - Portfolio: 4

    I opt to SUCCESS not only for myself but also to the company I serve. Producing 100% Employer / Customer Satisfaction is my goal. These are established by my skills and abilities below: --Berlitz Certified --Good command in English (Writing, Listening, Reading and Speaking) --Customer Service (Email / Chat and Phone Support) --Worked as an encoder, can type 60wpm. --Ability to relay messages formally and in an understandable manner thru business letters, e-mails, voice mails, text messages and in person. --Receptionist by experience and has developed excellent telephone skills. --Sales driven --Outstanding communication skills. --Technical Knowledge: Internet connections and modem/router configuration setup, Microsoft Office, Operating Systems, and Some hardware installations.

    Groups: BigCommerce

    Associated with: Dynatech Team Solutions, Offshore Us Agency

    $5.56 /hr
    9,534 hours
    4.19
  4. Renelle Tigue

    Renelle Tigue Agency Contractor

    Link Building | Web Research | Contact List Building | Lead Generation

    Philippines - Tests: 26 - Portfolio: 7

    Abilities * Management Skills (I'm currently managing a team for a mid-sized American firm) * Building Email List (I have tools to validate each email address for high accuracy) * SEO - Link Building (I'm currently building links for few American websites) * LinkedIn (Advanced search and Boolean Search) * Google Search (Advanced technique using Search Operators) * Lead Generation * Data Entry * Web Researcher * Contact Data Research * Contact List Building Tools * Rapportive * Data.com * Zoominfo * Whois Search * Mailtester (To validate email address) * Ahrefs.com * Majestic.com * Microsoft Excel * Microsoft Word * Google Spreadsheet * Google Docs * Linkedin.com CRM I have used before * Salesforce * Infusionsoft I worked as an IT staff before for almost seven years, and I gained experiences on how to troubleshoot computer problems, repair printers, setup and maintain computer network and other IT related stuffs. In 2011, I decided to work full-time as an oDesk contractor. Since then, with over 9000 hours of work here in oDesk, I have gained additional skills and experiences. I am now proficient in link building, web research, LinkedIn research, data entry and lead generation. With the knowledge and skills that I have acquired from my previous and present job experiences, I am confident enough that I can provide excellent service to my clients. The feedbacks and recommendations of my previous employers will serve as proofs of my hard work and dedication to work. I always give my 100% to every project. My ultimate goal here is not only to make money, but also to satisfy my clients by providing them the best service and excellent work results that will go beyond their expectations.

    Associated with: Superior Outsourcing Solution

    $16.67 /hr
    10,493 hours
    4.99
  5. Justin Soncuya

    Justin Soncuya Agency Contractor

    Experienced Customer Service Representative

    Philippines - Tests: 3

    A well experienced call center agent with training that made my soft skills, interpersonal skills and conversational English excellent. I have been working in a call center industry for three years and that made my confidence higher with speaking and teaching English. I'm also an all-around person that can do research, writing and more. I'm highly trainable and goal-oriented person.

    Associated with: M&R Apex Outsourcing

    $5.00 /hr
    1,292 hours
    5.00
  6. Gil Cornelio de la Pena

    Gil Cornelio de la Pena Agency Contractor

    Six-Sigma White Belt Certified Call Center Supervisor / Web Developer

    Philippines - Tests: 7 - Portfolio: 3

    I have been in the outsourcing industry since 2004 and have made my way to the team leader level. I have had experiences in Customer Service, Data Entry, Sales and Technical Support before I was promoted to a supervisory position. Since I've started as a team leader, I have received a number of awards such as The Best Team Leader for 2 quarters and 14 Most Outstanding Team Leader awards. A self-taught web developer and designer. I create and design websites as a hobby. I have created and designed the Namitz website (www.namitz.com). A fully-interactive Ilonggo online community that caters to the people living in Bacolod City, Philippines and its surrounding cities and municipalities. I have also created and designed the Integrated Artists and Musicians forum (http://iamnegros.home-forum.com/). An online forum that caters to all the talented people of Negros Occidental, Philippines. It is a website where artists display their works-of-art and independent musicians promote their demos.

    Associated with: Link Up Solutions

    $8.89 /hr
    4,078 hours
    4.62
  7. Carolina L.

    Carolina L. Agency Contractor

    Data Entry and Web Research Specialist

    Philippines - Tests: 11 - Portfolio: 9

    I am an experienced Data Entry Specialist. My previous projects here includes Data Entry/ Web Research/ vTiger CRM/ Data Mining and Ad Posting / PDF Bookmarking and Redaction /LinkedIn Lead Generation My skills and qualifications are: -fast learner and can work independently -proficient in MS Office -dependable, patient and hardworking -has a keen eye for details and puts emphasis on quality and accuracy -experienced Technical Support (Dell /SanDisk / Epson) and Customer Service Representative (US Airways/ America West)

    Associated with: Reliable Online Workers

    $5.00 /hr
    2,564 hours
    4.94