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Technical Support Job Cost Overview

Typical total cost of Upwork Technical Support projects based on completed and fixed-price jobs.

Upwork Technical Support Jobs Completed Quarterly

On average, 116 Technical Support projects are completed every quarter on Upwork.

116

Time to Complete Upwork Technical Support Jobs

Time needed to complete a Technical Support project on Upwork.

Average Technical Support Freelancer Feedback Score

Technical Support Upwork freelancers typically receive a client rating of 4.62.

4.62
Last updated: August 1, 2015
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  1. Pamela S.

    Pamela S.

    Data Entry Professional and Technical & Customer Service Associate

    Philippines - Last active: 28 days ago - Tests: 6

    Seeking for a LONG TERM job. My objective is to cater to my client's needs by efficiently providing them with quality results. To apply my skills gathered through years of experience as a technical and customer service associate, quality specialist and email specialist. I also have experience in billing and technical accounts mainly focusing on internet service provider and computer hardware & software installation and troubleshooting. I am honest, dependable, efficient, & committed. I am looking forward to a long term working relationship with my clients.

    $7.78 /hr
    1,482 hours
    4.49
  2. Koichi H.

    Koichi H.

    Technical Web Assistant

    Indonesia - Last active: 3 days ago - Tests: 10 - Portfolio: 13

    Hello, Thank you for reviewing my profile, I'm Koichi - a freelancer from Bandung, Indonesia. I've been working on several nature of works : - Technical Support ++ Windows and Linux desktop support ++ Technical documentations writing (user manuals, how to's, etc) - Web Development ++ Wordpress (theme modifications, static html to wp porting, custom functions implementations) ++ Content management ++ Basic SEO (on page and off page) - Graphic design ++ Logo design ++ Magazine layouts - Online research and data entry I'm a fast learner, pays attention to details and surely can follow any guidelines. Thank you

    Groups: Bluehost Developers and Designers

    $5.56 /hr
    1,978 hours
    4.75
  3. Edelyn Cabalhin

    Edelyn Cabalhin

    VA, Data Entry, Wordpress Installation and Optimization

    Philippines - Last active: 1 month ago - Tests: 2

    I have been working for more than a year as virtual assistant. I have experienced data entry, Basic Search Engine Optimization, wordpress and basic info about link building. I was able to use Kreativ Media for wordpress. Also, I used authority codes for link building. I was also trained to use google docs for file sharing. I was able to use favicon and do social book marking. I have been an article writer for 5 months which deals with keyword density. I also experienced advanced marketing where I need to encourage customers to join the party in London using some social networking site like facebook with the help of facebook pro tool for me to have some sales if ever they joined the said party. Another is I assist our Professor when I was in college in teaching some students in using Excel application of Microsoft office and Open Office. Lastly work as Technical Support Representative by assisting the customers regarding their problems and inquiries about our product for more than a year and work as one of the PCOS Machine Technician during the Election 2010 in the Philippines. I troubleshoot encountered problems and assist Teachers in operating the machine. In addition to that, . I created websites/campaigns using Cpanel, Kreative Media and used Fantastico De Luxe in installing wordpress. After wordpress was installed, I customize the content, change the header and post desired articles in particular campaign/ web page. I also experienced using white smoke for making good articles. My main tool in gathering links is by using Authority Codes provided by Ryan Deiss. I gather links, create comments and post comments.

    $4.00 /hr
    1,117 hours
    4.67
  4. Rajeew S.

    Rajeew S.

    Senior Windows Server Engineer & Office 365/Google Apps Expert

    Bahrain - Last active: 7 days ago - Tests: 12

    In a nutshell, I a guy who loves and has hands-on experience on Windows Servers, Cisco R&S, Firewalls, VPN and Email Solutions with a healing hand. In detail, I am Senior Server Engineer with hands-on experience on advanced Microsoft Server solutions such as Hyper-V Clusters, Exchange DAG, Windows DFS Namespaces, Remote Desktop Services and many more.. Cisco Certified Professional with hands-on experience on Cisco Core Switches, Edge Switches, ASA Firewalls and many more.. Email and Cloud platform expert with hands-on experience on Microsoft Exchange, Office 365 and Google Apps.. Firewall security and VPN specialist with hands-on experience on IP Sec Site to Site, SSL VPN configuration and troubleshooting on Cisco ASA, Cisco Routers, Dell SonicWall, Fortinet FortiGate, etc... My Core skills are troubleshooting, finding the root cause and resolving the issue. Also have experience in designing and implementing data center level windows server solutions. I have designed, developed high available server and storage solutions for educational institutes, government sector as well as private SMB companies. Certifications: MCSE 2012 R2 (Server Infrastructure), MCSA: Office 365, IBM Certified, CCNA and CCNA Security

    Groups: Microsoft Certified Professionals

    $15.00 /hr
    1,412 hours
    4.81
  5. Kim G.

    Kim G.

    Customer Support Advocate

    Philippines - Last active: 1 day ago - Tests: 1

    As a Technical and Customer Service Representative for the past seven years, I was able to cultivate the skills needed for effective interaction; both in verbal and written communication. I was able to learn how to manage and hit the target scores or metrics that the management sets, if not, exceed it. I worked under minimal supervision, as my previous managers knows that I always get the job done right. I'm looking for a company that will develop my talent more and will consider and appreciates me as a great addition and an asset in their company.

    $5.00 /hr
    5,140 hours
    5.00
  6. Adam Olaso

    Adam Olaso

    Reliable Virtual Assistant and Infusionsoft Administration Expert

    Philippines - Last active: 1 day ago - Tests: 3 - Portfolio: 4

    I am looking for opportunities full-time or part-time online. I have a great background in customer service with 4yrs experience in the call center industry. I worked with general service, retention, escalation, and technical support team before I became a team manager. I have adequate training and experience in CRM Software like Infusionsoft and Zendesk. I have good wordpress and html skills. Very familiar with OptimizePress 2 and working with other wordpress plugins since I am a webmaster myself. Has strong communication skills, proficient in data entry through google spreadsheet and docs, highly trainable, detail oriented and can easily juggle more than one task at a time.

    $11.11 /hr
    2,458 hours
    5.00
  7. Peter lianley D.

    Peter lianley D.

    Customer Service Rep

    Philippines - Last active: 1 day ago - Tests: 4

    I have been in the BPO industry for about 7 years now, 2 years in sales and about 5 years in customer service. Through my experiences, I have learned how to address and assist clients effectively and to understand the nature/purpose of the their concern. I can respond to customers problems and questions in a timely, professional and appropriate manner in order to maintain high levels of customer satisfaction and low case duration.

    $5.56 /hr
    2,487 hours
    4.00
  8. SALMAN MAHBOOB

    SALMAN MAHBOOB Agency Contractor

    Customer Support, VA, Blog Moderator, Web Research and Data Entry Pro

    Pakistan - Last active: 2 days ago - Tests: 9 - Portfolio: 1

    Over the last 7 years, I have developed wide range of skills through working in different challenging environments in several national/multinational organizations. My core competency lies in the field of Customer Services and Support and preferable, I am seeking opportunities to serve in the same industry. I would be pleased to work for an employer who offers a promising career by making use of my potential abilities to an optimum level in a professional environment. I wish to play a constructive role, not only individually but also as a team member in achievement of all goals and objectives assigned.

    Associated with: Digitech Outsourcing Solutions (DOS) Agency, The OutLance

    $8.00 /hr
    14,019 hours
    5.00
  9. Rajesh K.

    Rajesh K. Agency Contractor

    Magento, Big Commerce, Wordpress, Volusion & Other E-Commerces Expert

    India - Last active: 3 days ago - Tests: 4 - Portfolio: 29

    I am Expert Magento, Big-Commerce, Wordpress, Woo Commerce, Wp-Commerce, CS-Cart, Zen Cart, Joomla, Yahoo Store, Ebay, Etsy & Other E-Commerce Professional. Working with the International Clients from the last 5 years. Expert in Online Store Management, Online Store Setup & Web Design & Developments, Inventory Management of Online Stores, Online Store Administrations, Web Research & Good Knowledge of HTML, CSS. I also having the Strong Knowledge in Visual Basic 6.0, SQL, Access & Oracle.

    Associated with: Creative Mind's Outsource, India , A Division of Creative Minds System & Solutions, India Agency

    $12.00 /hr
    1,939 hours
    4.91
  10. Regina Gue

    Regina Gue Agency Contractor

    Result Driven and Customer Focused Administrative Support

    Philippines - Last active: 2 days ago - Tests: 16 - Portfolio: 3

    Am passionate about providing efficient business solutions to my clients. Dependable and proficient in data entry and database management functions, I also boast to be a quick learner who's very result oriented. I love learning new things; research work appeals much to me. On top of that, I also love information gathering, data mining and playing with numbers; as a by product , presentation is also one of my strong points - . Formal employment wise, I have had approximately 10 years with the customer service industry and I find joy in making situations better for the people I work with. I have had experience with continuous improvement and it's one of the skills that I've built with the people I've worked with. Never be satisfied with status quo as your competitors will definitely gain a lead on you - I don't want to end up saying "Who Moved My Cheese?" Should there be projects involving learning, growth and improvement, let's talk. :)

    Associated with: Brilliant Solutions, Ferrero

    $9.00 /hr
    4,922 hours
    4.77