Technical Support Freelancers

Browse Technical Support job posts for project examples or post your job on Upwork for free!

Technical Support Job Cost Overview

Typical total cost of Upwork Technical Support projects based on completed and fixed-price jobs.

Upwork Technical Support Jobs Completed Quarterly

On average, 198 Technical Support projects are completed every quarter on Upwork.

198

Time to Complete Upwork Technical Support Jobs

Time needed to complete a Technical Support project on Upwork.

Average Technical Support Freelancer Feedback Score

Technical Support Upwork freelancers typically receive a client rating of 4.60.

4.60
Last updated: May 1, 2015
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  1. Prateek S.

    Prateek S. Agency Contractor

    Top Mobile Developer(Exp 6+ years)/IOS/Androids Apps

    India - Last active: 15 hours ago - Tests: 5 - Portfolio: 7

    WE ARE VERY GOOD IN DOING SEO/MARKETING FOR IOS APPS *******************LOOKING FOR GOOD HERE IS THE BEST *************** I have 10+ experience in IT industry . I have 4+ experience in Mobile apps development and web development too. Mobile phone application development has witnessed new heights. From being mere talking tools, mobile phones have metamorphosed into sophisticated computing devices. The latest phones in the market come integrated with Internet technology and advanced computing features. Many innovative applications are now independently developed for such phones. Tablet technology has also become an integral part of mobiles phones, rendering interpersonal and inter-device communication extremely easy. I developed application in various sections like:- * VOIP Application. * QR2D Barcode Reader. * Native Application. * Chat apps with (Yahoo, Gtalk, Skype, MSN). * Social Network App. * CRM Application. * Integration with SAP. * Client/Server Application. (XML, JSON, SOAP) * Geo Location based/Share with friends App. Mobile Application Development • Iphone & Ipad Application Development • Android Application Development Other Relevant Tools & Third Party • Logi Reports, Telerik Controls, ComponentArt and DayPilot Controls • JSON, XML, Voxeo, VXML, CCXML, Twillio,TwiXML, Web Sync • Ecommerce & Payment Gateways - Authorize .Net, Paypal, Google Checkout, WorldPay, SagePay, ebay, CardSave, Merchant Warrior, smartDabit, Paysmart and CCAvenue. eam Expertise: Website and Graphics Designing | programming, Shopping Carts, E-Commerce, AJAX, CMS systems, Joomla, Smaty, cakePHP, LAMP, Zend, Wordpress, OS Commerce, CMS, Payment Gateways, BLOG systems, RSS Feeds, DNN etc.

    Associated with: Mobile Web Pixel IT Solutions(Working Round the Clock)

    $16.67 /hr
    2,205 hours
    4.79
  2. Rajesh K.

    Rajesh K. Agency Contractor

    Magento, Big Commerce, Wordpress, Volusion & Other E-Commerces Expert

    India - Last active: 21 days ago - Tests: 4 - Portfolio: 23

    I am Expert Magento, Big-Commerce, Wordpress, Woo Commerce, Wp-Commerce, CS-Cart, Zen Cart, Joomla, Yahoo Store, Ebay, Etsy & Other E-Commerce Professional. Working with the International Clients from the last 5 years. Expert in Online Store Management, Online Store Setup & Web Design & Developments, Inventory Management of Online Stores, Online Store Administrations, Web Research & Good Knowledge of HTML, CSS. I also having the Strong Knowledge in Visual Basic 6.0, SQL, Access & Oracle.

    Associated with: Creative Mind's Outsource, India , A Division of Creative Minds System & Solutions, India Agency

    $12.00 /hr
    1,928 hours
    4.92
  3. Leo Centina

    Leo Centina Agency Contractor

    QA Specialist / Email - Chat Support / Customer Service Representative

    Philippines - Last active: 1 day ago - Tests: 6

    I have worked in a Call Center company for more than 6 years and this experience provided me a strong background on customer service and English communication skills. I was also promoted as a Quality Assurance Specialist and it allowed me to broaden my skills in people management, customer satisfaction and coaching skills. As QA Specialist, I was trained to perform tasks that require strong analytical skills, coaching skills, report presentation and analysis using MS Excel.

    Associated with: People Connect

    $11.11 /hr
    4,649 hours
    4.98
  4. Dolly Rani

    Dolly Rani Agency Contractor

    Magento, Big Commerce, Wordpress & Administrative Supports Expert

    India - Last active: 1 day ago - Tests: 8 - Portfolio: 50

    I am the Expert Professional Magento, Big-Commerce, Volusion, Wordpress, Woo-Commerce, Yahoo Store, CS-Cart, Joomla, Etsy, Ebay, X-Cart, Zen Cart, OS-Commerce & other Online Stores. Expert in Any Kind of Online Stores Management, Online Store Administrative Supports, Inventory Managements, Social Media & Other Web Research. I have the strong knowledge of HTML, CSS, Photoshop, Microsoft Office, SEO. I am very open minded, responsible, hard working & willing to new task always. I have More then 6000 Hours Experience to work on Odesk with various International Clients from US, UK & other countries worldwide. I am also running a Outsourcing Agency from last 4 years on the Odesk & having 4-5 Contractors in my Agency. We have more then 9000 hours work experience on the odesk, other then this we did the lot of fix bid Project in last 4 years.

    Groups: BigCommerce, Bluehost Developers and Designers

    Associated with: Creative Mind's Outsource, India , A Division of Creative Minds System & Solutions, India Agency, Creative Mind's System & Solutions

    $9.00 /hr
    8,568 hours
    4.92
  5. Erwin C.

    Erwin C. Agency Contractor

    Brainbench-certified | Website Development | Software Development

    Philippines - Last active: 15 hours ago - Tests: 25 - Portfolio: 30

    Seven years' worth of experience working under a Fortune 500 US company helped hone my skills in workforce management (both onshore and offshore) and in multitasking other available company resources. This inspired me to take risks and explore bigger opportunities. In doing so, I was able to stretch my skills further in website design and development, project management and software management for desktop, web and mobile applications. Over the past decade, I have developed the following skills in these areas as well: Motion Graphics and Visual Effects After Effects, Premiere, Boujou and 3DS Max Graphics Design, Web Design and Development Photoshop, Fireworks, Illustrator and Paint.NET, Dreamweaver, PHP, Flash, Joomla, Wordpress, CMSMS, OpenCart, BigCommerce, Magento and Drupal. Text Documents and Spreadsheets Microsoft Office (Word, Excel, Access, Powerpoint) and Open Office (Writer, Calc and Impress) Office Skills/Workforce Management/Scheduling Blue Pumpkin, eWFM, CMS Avaya Supervisor, Teambox, Basecamp, CRM Oracle and Siebel *Your business is too important to be just second best*

    Groups: BigCommerce, Bluehost Developers and Designers

    Associated with: Winnovate

    $16.67 /hr
    6,376 hours
    4.81
  6. Nathaniel Parsons

    Nathaniel Parsons Agency Contractor

    Versatile and Skilled Upwork Team Player/CSR Consultant

    United States - Last active: 15 hours ago - Tests: 10 - Portfolio: 6

    My current work experience and skills encompass running my own Tech Support business and Online Support Projects servicing different client needs (i.e. Customer Support, Email Support, Live Chat Support, Remote Support, and Wordpress). My current and former online projects include Customer Service, Client Support, Live Chat Support, and Email Support. Offline projects include basic websites, help desk setup, online services setup, onsite support, and remote assistance. I have previous technology related experience that encompassed the legal field in court records retrieval , trial preparation, and general technology projects, which included Windows Operating System, Microsoft Office, and Quickbooks Pro usage and handling software related tech issues. I have previous technology related experience that encompassed the legal field in court records retrieval , trial preparation, and general technology projects, which included Windows Operating System, Microsoft Office, and Quickbooks Pro usage and handling software related tech issues. I have invested in the technology that my office uses which includes 2 Windows 8.1 Laptops, 1 Windows 7 Laptop, Virtual Machines for a Client's specific needs, 1 MAC with an i7, iPad Mini (Version 1), 1 Chrome Book, 1 Android Tablet, and a iPhone 5C. We also utilize ISP Connections with 2 Companies for Redundancy TWC and Wowway at 50 Mbps and 110 Mbps. MAC is on a 100 Mbps out of Atlanta, GA. We have ISP VOIP Lines and Utilize Skype, and Zendesk Lines. We have clients that use BRIA and other PBX Systems. We can tailor services and billing to our clients needs. I personally train and work all projects first before a team member gets involved. Myself and My Team work with clients around the globe. That is how today's world functions.

    Groups: salesforce.com

    Associated with: AGS Solutions LLC Agency, Affordable USA Outsourcing, AGS Solutions LLC

    $14.00 /hr
    6,809 hours
    5.00
  7. Mikhail L.

    Mikhail L. Agency Contractor

    8-Year BPO Customer/Tech Support Team Lead/Ops Mgr, Performance Mgmt

    Philippines - Last active: 15 hours ago - Tests: 14

    Since the time I finished a degree in Computer Engineering in 2002, I started writing my work history as a data entry operator with a big construction firm based in the Kingdom of Saudi Arabia, and moving into the business process outsourcing industry where I climbed the corporate ladder from being an agent, then, a team lead, and now, an operations manager. I have had experience providing phone support and handling client accounts specializing in technical support, customer service and retention, and billing, and even managed to pilot an account from the ground up.My core competencies lie in accounts management, people management, providing world-class customer service, intermediate use of MS Office 2003-2007 applications, business correspondence conforming to strict grammar and syntax standards.While I have learned the fundamentals of the BPO industry, what I found most useful is data processing in the form of numbers and of various parameters, and presenting these through documents, spreadsheets, and the like. I really enjoy working with numerical values in Excel, and I find it very fascinating to come up with the formulae necessary to obtain results, as required by our client.

    Associated with: e-ComFreelance Agency

    $7.78 /hr
    4,312 hours
    5.00
  8. Allan Advincula

    Allan Advincula Agency Contractor

    Level Designer / IT / QA / Virtual Assistant / Game Tester

    Philippines - Last active: 1 day ago - Tests: 5

    I have been a Game Quality Assurance for the last 3 years and a Lead QA for a year for an online real-money casino game Recognized as a Top Rated Freelancer of Odesk. with a perfect 5 star score from 10 jobs. And over 5,000 total hours worked. So if you want quality work, contact me. I am also a Game Level Designer, specializing in Casual Games. I have also been an IT personnel for 4 years. One stint was with Gameloft Manila as an IT specialist. I have also maintained a blog for 5 years, and have become a finalist for the Philippine Blog Awards 2010. And the blog was able to reach a Daily Unique Visitor of 500. I have also been a Virtual Assistant for a Game Development Company and has the following task - Make app reviews for apps and games - Social Media postings for new releases - Quality assurance (bug test) of mobile apps and assets for the games / apps - Candidates will be in charge of all admin and marketing aspects of mobile app development. - Customer support - responding to games users inquiries thru email - Bug Monitoring -track, monitor and make sure games are all documented and checked - Market research app store top charts, themes, trends - Writing and re-writing existing descriptions for apps and games - Monitor and document reviews and customer support e-mails from users - Communicating with other team members (programmers, designers etc.) via Skype and Email to efficiently and effectively complete projects on time

    Associated with: Game QA Pro

    $5.56 /hr
    7,902 hours
    5.00
  9. Mary S.

    Mary S. Agency Contractor

    Human Resources, Business, Management, Training and Development

    United States - Last active: 1 day ago - Tests: 10 - Portfolio: 3

    Six years experience with the ability to plan, develop, and provide training development programs using knowledge and effective methods including classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops. Analyzed training needs to develop new training programs or modify and improve existing programs. Manage,supervise, communicate, and advise effectively within a wide veriety of HR Functions.

    Groups: Central Desktop, salesforce.com

    Associated with: My Lead Core Agency

    $16.67 /hr
    3,752 hours
    4.98
  10. Cherie ann O.

    Cherie ann O. Agency Contractor

    Ultimate "Go-To" - CSR/VA/Recruiter/Proj&Team Manager/Data Analyst

    Philippines - Last active: 15 hours ago - Tests: 11 - Portfolio: 3

    Having spent the last 8 years working in Customer Service industry, I have had such opportunity to hone my skills in the areas in which I am at my best and improve in areas which needs more work. My core competency lies in providing reliable service with high integrity, honesty and justice. I simply uphold that being good at what u do and loving what you do works hand in hand to produce a very satisfying result. My main objective is to be able to find a job where I can utilize my skills and maximize my potential in the fields of Customer Support, Project Management, Underwriting, Finance, Administrative Support, and Business Services such as Recruitment. I have been working from home since 2009 and overtime, I have developed into a reliable staff. Client satisfaction and career growth is what motivates me to always be at my best in anything I do. What I can offer: Technical support from VOIP to VPN setup/connections Customer support with fluency in platforms such as Zendesk, Velaro chat client, Salesforce, Limelight CRM, Outlook and the rest of the Microsoft office system. (all channels: emails, live chat, phone) Virtual Assistance/Personal Assistance Recruitment Assistance Data Entry/Document Processing Order Processing Phone-based support Blog and Social Media Management Work Capability: Desktop running in Quad-core processor with 4 GB RAM and Windows 8 High-grade headset(logitech) DSL internet of upto 3.5Mbps (speedtest result: http://www.speedtest.net/result/--.png) 2 Back-Up Plug-IT broadband Interenet: a) 3G/HSDPA with speed of up to 7Mbps b) LTE with speed up to 42Mbps Dedicated Home Office Space My rate varies depending on the job and always open to negotiate. My work hours are flexible to meet your needs and would love to discuss should my professional profile fits what you're looking for.

    Associated with: Online Filipino Workers, Customer Support and Sales Agency, STAFFWISE, Manila's Top Tele-Seller

    $8.00 /hr
    12,243 hours
    4.74