Technical Support Freelancers

Browse Technical Support job posts for project examples or post your job on Upwork for free!

Technical Support Job Cost Overview

Typical total cost of Upwork Technical Support projects based on completed and fixed-price jobs.

Upwork Technical Support Jobs Completed Quarterly

On average, 178 Technical Support projects are completed every quarter on Upwork.

178

Time to Complete Upwork Technical Support Jobs

Time needed to complete a Technical Support project on Upwork.

Average Technical Support Freelancer Feedback Score

Technical Support Upwork freelancers typically receive a client rating of 4.62.

4.62
Last updated: July 1, 2015
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  1. Beejay B.

    Beejay B.

    Expert in Phone Handling and World-Class Support

    Philippines - Last active: 15 hours ago - Tests: 2

    I have worked in the BPO industry for 7 years. I've done Customer service, Collections, Lead generation, Appointment Setting, Sales and Telemarketing. I have excellent English communication skills. I picked up my Bachelor's Degree in Business Administration major in Business Management and Entrepreneurship back in 2007 and since then, I have been working in the Call Center industry and now looking forward to more success being a freelancer!

    $6.67 /hr
    1,731 hours
    4.92
  2. Joanna Marie Calma

    Joanna Marie Calma

    Expert customer service - phone, chat and email

    Philippines - Last active: 15 hours ago - Tests: 6 - Portfolio: 2

    I'm a customer service expert I have handled multiple platforms including phone, chat and email. I have experience in both technical and customer service support. I have experience in general customer service, retention, customer support, technical support, disputes, refunds, shipping and delivery. I've been in the BPO industry for 3 years now; 2 years in an office and a year working from home. I'm easy to work with and can handle any task given to me.

    $10.00 /hr
    1,579 hours
    5.00
  3. Lou Ann Cambonga

    Lou Ann Cambonga

    Ultimate Data Entry Professional-- keen, reliable, efficient!

    Philippines - Last active: 15 hours ago - Tests: 5

    Data entry has been a great part of my tasks in the 10 years that I have been working both in the office and online. It would be a fulfilling experience for me to be able to render my services, enhance and hone my skills, advance my potentials, and share my capabilities and strengths with an institution where I can learn and grow professionally.

    $5.56 /hr
    6,942 hours
    4.56
  4. Matt ii D.

    Matt ii D.

    Data Entry Specialist/Telemarketer/Customer Support Specialist

    Philippines - Last active: 15 hours ago - Tests: 4 - Portfolio: 6

    I am a highly skilled contractor with a lot of experience. Data Entry, Customer support, Appointment Setting and Sales are my specialties. Currently working as a Data Entry Specialist who is responsible on updating stocks on our companies warehouse. I am also an expert in Cold Calling and Telemarketing which makes me a very competitve freelancer. I am willing to learn new things to develop my skills and enhance my abilities to provide you the best service and to meet your expectations. I work for almost 2 years in BPO industry that molds me to fit any positions that you offer me.

    $6.67 /hr
    2,424 hours
    4.74
  5. Philip peter R.

    Philip peter R.

    Customer Support, Email Handling, Zendesk Suppport

    Philippines - Last active: 15 hours ago - Tests: 10 - Portfolio: 1

    I have been a Customer and Technical Support Rep for almost 8 years now, I have worked as a Technical and Email Support for an Australian Company, an Email Inquiry Specialist for a bicycle company based in Australia and as a Zendesk Email Support for a US based company. I have also been a Radio Announcer, Production Director for 12 years, and I also do voice over projects before I became a customer support. I may not be the best Customer Support just like what others claim about them, but I can follow instructions perfectly, work on the job efficiently, and can speak and write English correctly.

    Groups: Pro Customer Service

    $5.56 /hr
    7,169 hours
    4.51
  6. Delio Deslate

    Delio Deslate

    Technical and Customer Service Representative

    Philippines - Last active: 15 hours ago - Tests: 8

    I've been in the customer service industry for almost five years. Most of my experience has been dealing with calls from customers and I truly enjoy working with the people in this business as well as the challenges. In my last job, the good relationship I formed with my customers resulted in me holding the 2nd highest commendations in a month. My main expertise lies in technical support, specifically on remote troubleshooting and I am seeking the best available opportunities to provide my services.

    $5.00 /hr
    1,318 hours
    5.00
  7. Shalom vanessa A.

    Shalom vanessa A.

    Virtual Assistant - e-mail support, customer service

    Philippines - Last active: 15 hours ago - Tests: 6

    I have worked as a Senior Tech Support Professional for a US based company for 14 years. I've handled email, chat and phone support for customer service, billing and tech. My tasks included quality assurance, training assistance, research and knowledgebase/script creation, data entries and real time work scheduler. I currently work as a virtual assistant where I handle customer support e-mails and social media. I enjoy organizing files, data entry and working on applications like Microsoft Word, Excel and Powerpoint. I am very interested about social media and am studying about the updates and how they affect customers and marketers. I am a well rounded and flexible VA and a very loyal contractor.

    $5.56 /hr
    3,043 hours
    5.00
  8. Melani Claveria

    Melani Claveria

    Microsoft Expert

    Philippines - Last active: 15 hours ago - Tests: 14

    I have been in the BPO industry for the last 6 years, and I have developed different skills that would help me with my career growth, such as in-depth knowledge in using Word processor, Excel, online research, data entry, excellent customer service and technical knowledge for both laptop and desktops. I am seeking opportunities to apply and enhance my knowledge and possibly acquire more skills. In addition to this, I am a Microsoft certified technician, and have been a chat support for Microsoft for almost a year. I gain in depth knowledge in both Windows and Office software which can definitely help my career growth.

    $4.50 /hr
    2,357 hours
    4.73
  9. Julie christie M.

    Julie christie M.

    Customer Svc and Phone Support Expert

    Philippines - Last active: 15 hours ago - Tests: 3 - Portfolio: 7

    I have over 10 years of combined Customer Service and Technical Support experience. I worked with a Customer Service account for 2 years responsible for accuracy and timeliness of reports, resolution of problems, handling disputes, contact with customers or merchants as needed, tracking and processing of orders. I also worked for a US Tech Support account for 8 years. I have a good command of the English language, works fast, efficient and reliable. I am good with MS Office applications such as, MS Excel 2007, MS Word 2007 and Outlook 2007. I provide timely, professional, quality output geared to exceed expectations. I seek to establish happy clients and long-term results.

    $7.78 /hr
    1,766 hours
    5.00
  10. Kathlene joyce V.

    Kathlene joyce V.

    Katiejoyce

    Philippines - Last active: 15 hours ago - Tests: 8

    I worked in a call center / BPO industry since 2009 for customer service, sales, chat and technical support. That is why I can guarantee you that communicating with people other than my culture is not a hindrance for me not to apply for the position. I worked with Microsoft Zune, Sirius XM, AT&T, Time Warner Cable and currently with Tep Wireless. I am driven by an idea of success. I just want to share my achievements from my previous employers. Back in January 2011, from a customer service representative I was promoted as a Retention Specialist where our main goal is to prevent customers in cancelling their subscription. October of the same year I was hired as a Level 2 Technical Support where I handled calls and chats for internet and computer concerns. I am also a Berlitz passer. Hopefully this short message will give you an idea on how I am dedicated to do my job. Thank you.

    $5.56 /hr
    4,371 hours
    5.00