Last active: 1 day ago
In the past 10 years, I have strived to increase my technical writing skills including technical documentation, troubleshooting, beta testing, and various types of computer support. My experience includes four years managing a technical support department of 7 to 10 staff members. I have written technical manuals, training guides, help files, and getting started guides in several formats including Word, Wiki, in-line help, and WordPress postings on client websites. My skills also include five years of experience in Search Engine Optimization (SEO) and web content writing.
I am an outgoing person who truly enjoys learning new things. I do not mind trying out my writing talents on difficult projects or plunging into new, less familiar territory. My pride lies in my ability to jump in feet first and tackle a project in the most professional manner possible regardless of my experience in the particular topic, area, or type of application. It is my objective to further advance my writing skills by continuing to take on a variety of technical writing opportunities and use my abilities to help others reach users and clients in a way that makes their product shine.