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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 132 chat support projects are completed every quarter on Upwork.

132

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.56.

4.56
Last updated: September 1, 2015
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  1. Julius D.

    Julius D.

    Email and Chat Support Agent

    Philippines - Tests: 13

    An honest, hard-working professional driven with motivation and high ethical standards towards work. I have an unquenchable thirst for knowledge and unwavering desire to learn. My main objective is to become a part of a work family whom I can share my competence and experience. With my professionalism, commitment and perseverance, I believe that I can help the company move forth, obtain results and realise its visions.

    $5.56 /hr
    5,135 hours
    5.00
  2. Monis Rizvi

    Monis Rizvi

    Experienced Remote Technical and Live Chat Support, Ticket Support.

    Pakistan - Tests: 4

    With more than 2 years of experience in customer service and technical support via live chat and tickets, I'm confident in my ability to find an amiable solution to any challenge I may encounter. As a self-motivated and determined person, with a strong capacity for learning, I thrive in virtual work environments - taking on new challenging and multi-tasking with ease. I've worked hard to foster strong working relationships and if I don't immediately have an answer to a question, I definitely have the skills and resources to know where to find it. As a naturally empathetic person with a solutions oriented attitude, I am able to relate to customers; helping them to feel comfortable and understood, while finding the appropriate solution for all parties involved. I am known for my commitment, superior work ethics, attention to detail and excellence in customer care.

    Groups: Microsoft Certified Professionals

    $6.67 /hr
    2,600 hours
    4.95
  3. Laarni Lou M. Privado

    Laarni Lou M. Privado Agency Contractor

    Expert Live Chat and Email Support

    Philippines - Tests: 7

    Trustworthy, dependable, and a driven person who loves helping people. My main objective is to give satisfaction, but leave the customer delighted with the service I provided. I can work well with a team or as an individual. I've been in the customer service industry ever since I graduated from college, and found that this is my passion. My skills includes: - Customer Support - Email handling - Ticketing - Live chat support - Data Entry - Zendesk

    Associated with: Fajumaro Inc.

    $7.00 /hr
    3,875 hours
    5.00
  4. Eleonor Quinit

    Eleonor Quinit

    Email Support, Chat Support, Data Entry, Content Moderator

    Philippines - Tests: 2

    I worked as a content moderator for a popular website and search engine for three years. My experience as a content moderator includes reviewing images, videos, and text (comments). I was the one who reject, approve, and escalate contents before it publishes. As part of my job, I also delete images, videos, and text even if it is already published in the website and creating abuse reports if and when the content has terms of service violation. I also worked as an email and chat support for a year dealing with technical issues by identifying the issue of the client and providing a solution by guiding client through corrective steps. Aside from the above mentioned, I worked as a technical support and my job includes handling calls from clients overseas, providing easy and understandable instructions and tecniques to be able to come to the correct solution to the client's issue.

    $5.00 /hr
    3,878 hours
    4.99
  5. Donnisha S.

    Donnisha S.

    Customer Service,Chat support,Sales Rep.,Writer

    United States - Tests: 5

    I want to work where i don't feel limited in my skills since for 5 yrs i worked in retail,customer service,and sales.I enjoy working for a business that is motivating and that are their own boss.I a joy in writing articles for a website about babies,fashion,and health. I like to deliver exceptional customer care to individuals that trusts the commitment and values of a company, while having an opportunity for growth in the job field. Skills in: MS Word, Excel, Power Point,Article/Blog Writing ,Internet, Email, Sales, Customer Service, Retail, and Chat

    $9.00 /hr
    14 hours
    5.00
  6. Orchille G.

    Orchille G. Agency Contractor

    Technical Support

    New Zealand - Tests: 1

    I am a IT support specialist with 3 years experience, including 5 years as a Technical/Customer service Phone Support and 2 years of Customer Service Supervisor, a role into which I was promoted. I have experienced on deployment support and maintenance desktop, laptop and phone units which includes and operating system, installed software (includes internal applications, software packages and client applications), hardware/Network and related peripherals. I am seeking opportunity to provide IT Realtime Support..

    Associated with: AGENCY

    $22.22 /hr
    5,207 hours
    5.00
  7. Mylene Cardenal

    Mylene Cardenal Agency Contractor

    Expert Freelance Technical Chat and Email Support Representative

    Philippines - Tests: 9 - Portfolio: 4

    I have worked as a technical customer support for internet service. I handled email and chat accounts doing technical support, do some billing explanations, and appointment setting/truck order/service order. As much as I can be an objective and levelheaded, I can also be an abject subordinate - willing to be taught and to learn, very much able to work under minimal supervision.

    Associated with: Your Go-To Team

    $7.78 /hr
    7,539 hours
    5.00
  8. Mark Senatin Jr.

    Mark Senatin Jr.

    Email and Chat Support Specialist

    Philippines - Tests: 3

    I have been working as a Customer Service Representative for more than 5 years. I have worked as an Email and Chat Support for a computer company and a website similar to oDesk. I have my fair share of experience in handling voice accounts, but I am more adept in handling non-voice. The skills I have learned from these experience made me a reliable and independent employee. Having said this, I can work with less supervision and guarantee a great result for the job you will be assigning. If you want to hire someone you can trust, hire me.

    $5.56 /hr
    41 hours
    4.70
  9. Jacqueline G.

    Jacqueline G. Agency Contractor

    Email and Chat Support Professional

    Philippines - Tests: 18

    I have more than 10 years customer service experience (including phone support, email and chat support and in-person support) in the telecommunications and data center industry. I handle mobile products (postpaid, prepaid, VAS), wired products (lease line, dsl, internet) for both corporate and retail clients. Part of my responsibility is to upsell and cross-sell new products and services to existing clients. In addition to my telecommunications background, I am knowledgeable in programming and web development because this was what I started with in the early years of my career. I am a technical person who can assist clients in the sales, IT and telecommunications field. I am very hard-working, organized, self-motivated, very resourceful, can multitask and very dependable. I have always been given extra research and presentation tasks in the groups I have worked with because I deliver above expectation. I have an excellent command of the English language, so communications will not be a problem between me and my client. I look forward to working with clients for non-voice projects. I type fast at 75WPM, always on my mobile devices (laptop, tablet or cellphone) majority of my non-work hours and would very much like to put the time I spend on these devices into more productive hours.

    Groups: Pro Customer Service

    Associated with: Alloutsource Inc

    $7.78 /hr
    26 hours
    4.97