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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 132 chat support projects are completed every quarter on Upwork.


Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.57.

Last updated: October 1, 2015
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Rojhel Vahn Sanchez

Rojhel Vahn Sanchez

Outstanding Email Support proficient with Helpdesk

Philippines - Tests: 5 - Portfolio: 3

In a short span of time, I have gained sets of skills particularly in the field of Customer Support. Currently, I am part of the Support Team at Jayride - an online marketplace for booking ground transportation. I am equipped with substantial and fundamental background in analyzing customer service quality results by observing, evaluating, and re-designing processes; implements changes successfully. Most of all, I am committed to your project and helping you achieve your goals!

100% Job Success
$11.11 /hr
3,147 hours

Adam Olaso

Adam Olaso

Reliable Virtual Assistant and Infusionsoft Administration Expert

Philippines - Tests: 3 - Portfolio: 4

I am looking for opportunities full-time or part-time online. I have a great background in customer service with 4yrs experience in the call center industry. I worked with general service, retention, escalation, and technical support team before I became a team manager. I have adequate training and experience in CRM Software like Infusionsoft and Zendesk. I have good wordpress and html skills. Very familiar with OptimizePress 2 and working with other wordpress plugins since I am a webmaster myself. Has strong communication skills, proficient in data entry through google spreadsheet and docs, highly trainable, detail oriented and can easily juggle more than one task at a time.

100% Job Success
$11.11 /hr
2,724 hours

Ivy Versoza

Ivy Versoza

Senior Customer Service Associate

Philippines - Tests: 4

I've worked for the BPO industry for nearly 3 years. I have expertise in both Customer Service and Technical Support. I have a background on doing floor support, giving assistance to other agents who need it. I've done one-on-one coaching sessions, side-by-side, hot laps and conducted team meetings with my colleagues as a training to become a Subject Matter Expert. I am also an Editorial and Feature writer. My articles were published on our school paper back in High School and College. Excellent in Call Handling, written and spoken English, Computer and Internet Knowledgeable.

$3.50 /hr
798 hours

Kim G.

Kim G.

Customer Support Advocate

Philippines - Tests: 1

As a Technical and Customer Service Representative for the past seven years, I was able to cultivate the skills needed for effective interaction; both in verbal and written communication. I was able to learn how to manage and hit the target scores or metrics that the management sets, if not, exceed it. I worked under minimal supervision, as my previous managers knows that I always get the job done right. I'm looking for a company that will develop my talent more and will consider and appreciates me as a great addition and an asset in their company.

$5.00 /hr
5,660 hours

Peter lianley D.

Peter lianley D.

Customer Service Rep

Philippines - Tests: 4

I have been in the BPO industry for about 7 years now, 2 years in sales and about 5 years in customer service. Through my experiences, I have learned how to address and assist clients effectively and to understand the nature/purpose of the their concern. I can respond to customers problems and questions in a timely, professional and appropriate manner in order to maintain high levels of customer satisfaction and low case duration.

$5.56 /hr
2,912 hours

Zhivka T.

Zhivka T.

Office assistant, content editor, media research

Bulgaria - Tests: 3 - Portfolio: 2

Result driven, trustworthy and devoted to get the work done. My focused speciality and experience is in the field of administrative support - Administrative assistance in data entry, data conversion, web data harvesting, MS Sharepoint; Wave Accounting - Website content management & maintenance - OCR and conversion of scanned documents - Document management

97% Job Success
$10.00 /hr
1,916 hours

Alexander Mihalkov

Alexander Mihalkov

IT Project Management / IT Consulting/

Bulgaria - Tests: 8

Hello. I have very Good knowledge of computer Hardware and Software in general. TOEFL level English. Native Bulgarian speaker. Perfect written and very good spoken. My main area of expertise is Project Management - partucularly in the field of IT development. The other areas that I might be helpful are IT consulting, Highly technical oriented English to Bulgarian Translation,, Business Oriented English/Bulgarian translation, Security and Cryptographics. Photography and Video production, I have studied IT and Business Administration and have 5+ years experience as a Manager as well as IT Consultant.

$37.78 /hr
1 hours

Maria Ressele Velasco

Maria Ressele Velasco

Virtual Assistant

Philippines - Tests: 1

I have more than 5 years of experience in different fields. I started working as a manager trainee at McDonald's which enhances my administrative and leadership skills. After a year I've been promoted as an Assistant Manager. I am into production, service, shift management, food safety, inventory management, people practices, safety and security, training, business planning, scheduling, internal communication, handling complaints, sales recording, suggestive selling, order taking, marketing, updating programs to point of sales, and product tasting.

$5.88 /hr
0 hours

Sheila T.

Sheila T. Agency Contractor

Non-Voice Customer Support / Admin Ace / Blog Commenter / Wordpress VA

Philippines - Tests: 19 - Portfolio: 2

SEEKING Opportunities for admin support tasks, forum/blog commenting, Wordpress assistance, and non-voice support. ABOUT ME I'm a Filipino freelancer who has been working on oDesk for more than three years. I like making my clients happy, whether it be by solving problems or just doing a really bang up job on the given task. I'm an INFP. If you believe in personality typology tests, you would see me fit for customer service roles. If not, you'd have to take my word for it that I'm patient, courteous, sensitive, and very service-oriented. I like to provide service the way I want to receive mine: personalized and caring. In my three years in customer service, I have taken on the role of an agent, a level two agent, a quality coach, and a trainer. I also performed ad-hoc duties, such as writing account updates for the corporate newsletter and emceeing company programs. I loved every minute of it--even the overtime hours! And I'm sarcasm-free when I said that, honest! I call myself a goddess of Google searches. Perks don't include immortality, unfortunately, but I love the feeling of finding the info that I want using well-chosen keywords and other search-sleuthing techniques. Needless to say, I would probably Google my questions first before sending you a sheepish clarification e-mail. Please send me a message for other questions you may have,

Associated with: Pampanga's Bets

100% Job Success
$8.89 /hr
4,177 hours

Regina Gue

Regina Gue Agency Contractor

Result Driven and Customer Focused Administrative Support

Philippines - Tests: 16 - Portfolio: 3

Am passionate about providing efficient business solutions to my clients. Dependable and proficient in data entry and database management functions, I also boast to be a quick learner who's very result oriented. I love learning new things; research work appeals much to me. On top of that, I also love information gathering, data mining and playing with numbers; as a by product , presentation is also one of my strong points - . Formal employment wise, I have had approximately 10 years with the customer service industry and I find joy in making situations better for the people I work with. I have had experience with continuous improvement and it's one of the skills that I've built with the people I've worked with. Never be satisfied with status quo as your competitors will definitely gain a lead on you - I don't want to end up saying "Who Moved My Cheese?" Should there be projects involving learning, growth and improvement, let's talk. :)

Associated with: Brilliant Solutions, Ferrero

98% Job Success
$9.00 /hr
5,180 hours