Browse chat support job posts for project examples or post your job on Upwork for free!

chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 138 chat support projects are completed every quarter on Upwork.

138

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.57.

4.57
Last updated: July 1, 2015
Clear all filters
  1. Helena Evaline Higginson

    Helena Evaline Higginson

    Part time to full time...

    Australia - Last active: 05/07/2014 - Tests: 11

    Highly qualified person with almost 5 years of experience in customer service, technical support, sales/marketing and quality evaluations. • Talent for identifying customer needs and presenting appropriate company product and service resolutions. • Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to a lower customer call back rate. • Expertise in resolving escalated customer service issues. • Proficient with Microsoft Office System (including Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook). • Pleasing personality. • Willing and open to new challenges. • Terrific motivational skills. • Grew up in Australia so has vast experience in relating with an “Aussie”. Also has a vast knowledge base of the states, capital cities and time zones in Australia. I am seeking a position that would enable me to utilize my areas of expertise.

    $4.44 /hr
    194 hours
    3.85
  2. Claudia Cavina

    Claudia Cavina

    Bilingual Italian English, versatile worker, fast learner

    Italy - Last active: 4 days ago - Tests: 18 - Portfolio: 10

    Please If you need my services contact me with a message, odesk doesn't allow us contractors to contact You (client) directly unless you started a contact with us before, so any question posed as custom message in the decline offer goes unanswered if you haven't started an interview before declining the offer we made as contractors. Thank you for your understanding. At the momet my main objective is to accumulate expertise and more experiences in the fields where my strenght points lay, The final goal I'm hoping for is one day have an interesting curriculum that shows my versability, taking full advantage of my bilinguism, as Italian is my mother tongue while I've studied English, of course also business oriented, for the past 15 years, attending courses in English specialized schools like London's Malvern House. During the years both for school and recreational projects I've found myself working with programs like : microsoft word, for my creative writing passion; microsoft powerpoint, because words and poems are good but pictures and photos help expressing your ideas so much better and in a more immediate way; microsoft excel, using spreadsheet and filters to organize, schedule and make data easier to find. I've been inside different communities where I helped out managing and overviewing their forums and chats. At the present time I'm still in the University, studying in the conservation of cultural heritage field, hoping one day to enter into an american art gallery or a museum and become an art curator. To help fulfill this ambition,I've successfully attended Frank Boehm's course of "Exhibitions and Installments" at the IUAV in Venice, and learned some practical lessons about art exhibitions from Alessio Boschi. I've worked on my local territory with some contemporary art artists, Giusy Marchesini and Abdessamad Halloumi, helping with few of their temporary exhibitions. In the above mentioned positions, the photography course taken with Guido Guidi was a huge help, as it had helped me develop my artistic eye especially for compositions.

    $14.76 /hr
    5,256 hours
    5.00
  3. Dominic I.

    Dominic I.

    Customer Support & Virtual Assistant (All-Rounder)

    India - Last active: 1 day ago - Tests: 7 - Portfolio: 3

    I have an experience of twelve years in the customer service industry and I would need to be trained according to the specification of product/service. I am excellent at using computers and has good typing speed. I am detail oriented and have good experience in multi-tasking, and can take down notes on a call without interrupting the customer. Customers can clearly understand me and I have no problem solving the queries of the customer providing timely and friendly service. Because of my long-term working experience I have gone beyond customer’s expectations which has earned me good feedback from customer’s as well as clients. With this I have the ability to upsell, I can convince the customers who see the need to buy add-ons to their existing products. Most of the products and service were related to computers, and because of this I have very good knowledge in software and hardware related issues. I have a good understanding of operating systems and other software applications. My key role in my previous company was to identify any technical error and provide an immediate solution.

    Groups: Pro Customer Service

    $4.50 /hr
    18,964 hours
    4.90
  4. Christine antoinette G.

    Christine antoinette G.

    Superstar Writer/Customer Service Pro

    Philippines - Last active: 1 day ago - Tests: 10 - Portfolio: 4

    What is STELLAR work? It is on point, efficient, and offered at great value. It is also offered by freelancers who are experienced, skilled, and dedicated. Stellar work is something I offer to each and every client. I have more than 6000 hours of recorded work time on oDesk and have successfully completed no less than 30 contracts. I also maintain a FIVE-STAR rating. I believe clients should 'invest' in their employees. Good quality work may cost a bit more, but it's almost always worth it. My rates may be higher than most in my locale and field, but you're assured that you're working with an individual who will give you the output you require, and perhaps, a little bit more. I am currently available to take on chat/email support or writing work. The jobs in progress on my profile are mostly on as-needed basis. I have done numerous content creation jobs, ranging from writing snippets, to product descriptions, to full-length website articles. I have also penned email marketing content, and had briefly assisted in creating e-books for a couple of clients. In addition, I have also done email support, Live chat support, and a bit of guest post management. I respect deadlines and I'm very communicative. But over and above anything else, I value honesty in people, so I make sure that I remain steadfast in staying honest as well. I believe the numbers and the variety of jobs I've had say a lot about the quality of work I do, and my passion for the tasks that were entrusted to me. As an Upwork contractor, and an all-out family woman, I am always at 100%. If you want me on YOUR team, all you have to do is send me a message - let's talk.

    Groups: Pro Customer Service

    $11.11 /hr
    6,394 hours
    5.00
  5. Misty L.

    Misty L.

    Upwork Award Winning Customer Service and Admin Assistant Professional

    United States - Last active: 1 day ago - Tests: 20 - Portfolio: 27

    Over the last 10 years I have developed my skills as a Customer Support Guru and Virtual/Administrative/Executive Assistant doing Project Management, Customer Support, Schedule and Calendar Management, Data Entry, Data Processing, Microsoft Excel and Word projects, Internet Research and more. I have worked for companies like Wal-Mart Logistics, Target Logistics, OsComp Systems, XLNT Brain Sport, Fortified Bike, DHL, Envoy, and The Brothers Cut. I am seeking opportunities to further the use my skills. I enjoy making customers happy and solving their issues. It gives me great satisfaction to watch a business improve and grow through awesome customer support. I also enjoy Excel projects and I know my way around macro's and formulas.I have received several awards, commendations, and recognition for my levels of service, quality, learning abilities, and improvements made to the businesses I serve. I like to consider myself a true Jack-of-All-Trades. I can be reached through chat and Email, I do not use a webcam. ** Awarded the Odesk Top 1% of Contractors WorldWide Award for 2013** ** Top 1% Contractor on Upwork for 2014 and 2015**

    $27.78 /hr
    21,601 hours
    4.92
  6. J-za O.

    J-za O.

    High quality customer service and administrative support

    Philippines - Last active: 1 day ago - Tests: 16 - Portfolio: 2

    I have more than 4 years experience in the BPO industry and 5 years experience as a VA/Project Manager. I have extensive experience in phone support, email support and a little in chat support, in the areas of sales, bookkeeping, customer service and technical support. I am very intelligent and I am able to easily adapt to tasks and responsibilities with minimum training and supervision. I am able to work individually or with a team. I am able to lead a team of 12 to 24 people and I am able to rotate shifts to perform this responsibility. I am able to multi-task. In addition to being able to perform administrative tasks, I am able to perform data entry tasks, web research and content writing. I have excellent English communication skills (verbal and written). I type at 60wpm and I'm skilled at transcription. I have good computer skills (e.g. web research, web applications and basic troubleshooting). My objective is to provide excellent service in a timely manner.

    $8.00 /hr
    1,941 hours
    4.77
  7. Marco S.

    Marco S.

    Author and a native speaker of Danish

    Denmark - Last active: 28 days ago - Tests: 4

    My name is Marco! I am a young and very straightforward employee, who is always ready to make a hundred percent out of the material I am given. Simply a young and successful man that you can count on! I hope you wonder why you should choose me instead of all the others? Well, first of all I can say that I have about 5 years of experience in translating English-Danish and Danish-English. I am a native speaker of Danish. Currently, I am studying English and have done this for several years now. Another very important thing to know about how I work is that I would rather use another 30 minutes to check for mistakes, than hand over a product that is of a lower standard than it could be. As a translator, I do not just translate. I try my best to find the perfect word to get the same message out there when the project is translated. As a translator, I aim to provide the best possible experience for those who are going to read it later. Because of my mixed family roots, I am a quick learner of new languages and I have currently been studying French for the last 26 months.

    $11.11 /hr
    12 hours
    4.99
  8. Ana R.

    Ana R.

    ENG-PT translations, proofreading, reviewing, Optometry blog writing

    Portugal - Last active: 8 days ago - Tests: 6

    Translator and experienced proofreader with working knowledge of both spoken and written Portuguese and English. Accurate and efficient with both Portuguese and English word processing. Experience in web research, as well as SEO marketing. Accurate and punctual, with exceptional time management skills. Experience: Translation of legal documents (birth, marriage, divorce and death certificates, contracts, diplomas, school transcripts, etc) App translation/localization Websites translation Ebooks translation Manuals translation Social Media Management (Facebook, Twitter, Pinterest) Personal assistant - helping web design in Wordpress and Wix Blogger in the Optometry area Offline Optometrist and Contactologist with paramedical knowledge. Hardware: PC Mac Ipad Software: Windows XP IOS X Maverics Office (Word, Excel, PowerPoint) Utilities: Facebook Skype Facetime Evernote Dropbox Hootsuite

    $16.67 /hr
    445 hours
    4.98