Non-Voice Customer Support / Admin Ace / Blog Commenter / Wordpress VA
Opportunities for admin support tasks, forum/blog commenting, Wordpress assistance, and non-voice support.
I'm a Filipino freelancer who has been working on oDesk for more than three years.
I like making my clients happy, whether it be by solving problems or just doing a really bang up job on the given task.
I'm an INFP. If you believe in personality typology tests, you would see me fit for customer service roles. If not, you'd have to take my word for it that I'm patient, courteous, sensitive, and very service-oriented. I like to provide service the way I want to receive mine: personalized and caring.
In my three years in customer service, I have taken on the role of an agent, a level two agent, a quality coach, and a trainer. I also performed ad-hoc duties, such as writing account updates for the corporate newsletter and emceeing company programs. I loved every minute of it--even the overtime hours! And I'm sarcasm-free when I said that, honest!
I call myself a goddess of Google searches. Perks don't include immortality, unfortunately, but I love the feeling of finding the info that I want using well-chosen keywords and other search-sleuthing techniques. Needless to say, I would probably Google my questions first before sending you a sheepish clarification e-mail.
Please send me a message for other questions you may have,