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Post your cold calling project on Upwork and hire talented and polite outbound call center agents to cold call businesses or prospective customers and help generate quality sales leads or schedule appointments. These experienced freelancers will use effective cold calling techniques and strategies, and may even provide their own successful cold calling scripts. They can also arrange sit-down meetings with your company’s salespeople, write new cold calling scripts—or optimize your existing ones—and manage your cold calling software.

Cold calling is a marketing process in which a sales representative contacts potential customers who don’t have an existing relationship with the business using telephone calls, email messages or social network connections. On Upwork, the world’s largest online workplace, you will find friendly cold callers—with excellent communication skills and experience making cold calls—who can send bulk email messages, connect with potential customers through social media networks, or conduct B2C and B2B cold calls on your behalf.

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Cold calling Job Cost Overview

Typical total cost of Upwork Cold calling projects based on completed and fixed-price jobs.

Upwork Cold calling Jobs Completed Quarterly

On average, 686 Cold calling projects are completed every quarter on Upwork.


Time to Complete Upwork Cold calling Jobs

Time needed to complete a Cold calling project on Upwork.

Average Cold calling Freelancer Feedback Score

Cold calling Upwork freelancers typically receive a client rating of 4.28.

Last updated: October 1, 2015
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Touhidur R.

Touhidur R.

Telemarketing, Cold calling, Appointment setting,Customer Service.VA

Bangladesh - Tests: 2 - Portfolio: 3

Working over 6 years, started in call center industry back in 2008 then back in 2012 started working in "Upwork", since then I am working successfully. Now I have developed my English, I believe you will be satisfy with accent too. I am dedicated and professional person since this what I do full time now. Beside my work, I am doing my MBA. Looking forward to talk to you. Thanks.

94% Job Success
$8.78 /hr
4,975 hours

Bret Jackson

Bret Jackson Agency Contractor

Telemarketing & Appointment Setting Expert, Cold-Calling Specialist

Philippines - Tests: 7 - Portfolio: 2

Very passionate about creating a world-class experience that serves the customers complete needs for global clients that they can fully utilize. I'm an excellent communicator with extensive customer service and support provided, a sales background and the ability to effectively listen carefully and learning from customers and co-workers alike. I know how to get things done while working with a wide variety of personalities and perspectives. My Past Responsibilities have diligently entailed, but not limited to, the following: - Collaborating effectively with product managers, customers, co-workers and e-staff - Helped wherever there was a need or a gap to be filled - Helped develop flexible ideas, plans and scripts to ensure a simple and consistent marketing and sales end result - Believe in white-glove treatment Before, During and After the lead becomes a Client - Discerned between solutions that provide real customer value, and ones that don’t - Helped colleagues succeed -- we’re all in this together! Skills - Over a Quarter century of cold calling and face to face sales - Deep experience in expert sales, telemarketing and appointment setting - Natural leader, strong communicator, and insightful - Proven experience connecting product goals to business goals - Strong background in gathering complex business requirements and translating these into effective tools and communicating and presenting these results to customers - Keen diplomacy aptitude based on listening, negotiating and collaborating within a broad team of strong personalities - Entrepreneurial spirit and excitement around shaping the strategic thought of the company - Spoken with a Neutral, non accent English Personality Characteristics - thoughtful - humble & open-minded - supportive - flexible - inspiring Working at oDesk We love the way we work. Why? It could be the excitement of being part of the world’s largest online workplace. Or the satisfaction of helping businesses of all stripes succeed while creating new opportunities for clients and customers across the globe. Or maybe it’s quite frankly, working-from-home. Whatever it is, I have been blessed to attract talent in the industry. I am big enough to feel supported and stable...and small enough to work nimbly and effectively. My vibe is open and egalitarian (no matter whom I am rubbing shoulders with today) with an emphasis on results. Ready to tackle challenges, work with a top-notch team, and change the world! Send your info today so we can classify and evaluate our chemistry together and move forward together positively. Respectfully yours, Bret Alan Jackson Skype ID: bretalanjackson Bus: +63 35 424 8243 iPhone +63 915 839 5662

Associated with: Dynamic Exception Agency

80% Job Success
$27.78 /hr
1,128 hours

Marilyn Pineda

Marilyn Pineda Agency Contractor

B2B, Telesales, Cold Calling, Appointment Setting, Lead Generation

Philippines - Tests: 2

I worked in the call center industry for more than 7 years and continues to be on this line of job. I'm the kind of person who works with less supervision, hard worker, trustworthy and works extra mile for my clients. Provides good service and an asset to the company.

Associated with: VWP Manpower Agency

$7.00 /hr
1,078 hours

George Foley

George Foley

Lead Generating and Cold Calling, SEO and SEM Marketing, Account Mgmt

United States - Tests: 2 - Portfolio: 1

Over the last fourteen years, I've worked in every aspect of telecommunications from cold calling sales to high level collections. My core competency lies in Lead Generating Cold Calling and being able to get past the gatekeeper for results. I'm also able to perform overall sales development from the cold call stage to getting a appointment set to performing a demo and getting the sale to maintain and keeping the customer happy through account management. I also have experience in other fields of sales and marketing down below is a example of the different branches of work I've done. Sales and Marketing - B2B Cold Calling - B2C Cold Calling - B2B Warm Leads and appointment settings - B2C Warm Leads and appointment settings - Account Management - SEO Marketing and Sales - SEM Marketing and Sales - Website hosting and sales and development - Non Profit and Political Fundraising - Medical and Utility Collections - Real Estate Lead Development and appointment setting - Cold Call for apps and software developers CRM and other platforms I've used - Sugar - Zoho - Salesforce - Insightly - Microsoft Excel - Google Docs - Numerous Dialer and inhouse CRM Call Volume - I average between 15-25 calls a hour with a daily average of a 8 hour day at 160 calls a day. It's game of metrics, my ratio of reaching the party we need to speak too is ten percent of call volume so 160 calls would equal 16 customers we would talk to and from there a success ratio of 25-50 percent is feasible. I would like to thank you for your time reading my profile and I look forward to working with you and us making money together in the future.

40% Job Success
$11.11 /hr
1,225 hours

Marius vicol C.

Marius vicol C.

Customer Service/Network Support

Romania - Tests: 5 - Portfolio: 1

I have a huge experience on internet issues, pppoe, tcp/ip, dhcp and different OS. Same time i have 7 years of experience in Customer Service and Networking and in all this time I have satisfied the clients with my skills. My straights skills are: punctuality (I was late one time in 7 years because a car crash), ambition, requirement, working in stress, work in team, best result, customer satisfaction, best quality, optimum results and in the same time technical skills in Windows XP, Vista, 7, 8, 10, MAC OS and MAC OSX are my duties that I have to excel day by day.

100% Job Success
$8.00 /hr
791 hours

Romielyn S.

Romielyn S.

Team Leader/Excellent Customer Service & Sales Representative/VA/PA

Philippines - Tests: 3 - Portfolio: 3

To be able to deliver quality and dependable services. Provide service for collections,customer service, data entry, admin works and all others. Committed to excellence and quality service. Romielyn is an experienced Call Center Representative with good oral and written communication skills. She worked in BPO companies in Pampanga and Metro Manila since 2006. One of the most recent jobs she had was a collection specialist for Capital ONE USA at IQOR Philippines, Customer Service & Sales for T-Mobile USA at Teletech Philippines . She also handled a position at Australian Business Financing Centre as an Expert Sales Consultant for Government Grants. She handled new hire training and floor support for complex customer concerns. Romielyn is willing to learn and expand her knowledge and skills to be an effective employee. A good leader and team player is what describes her best.

100% Job Success
$11.11 /hr
6,013 hours

Virginia Ippolito

Virginia Ippolito

Customer Service Specialist / Technical Support Representative

Italy - Tests: 7

I have several years of diversified customer service experience, and have constantly achieved customer satisfaction as well as met or surpassed company expectations. I am able to provide information in response to inquiries about products and services and to handle and resolve complaints. I can also assist in sales, perform clerical tasks and provide technical support. I am proficient with Microsoft Word, Excel, and Power Point. I have used many other types of software, both computer and web-based. I am comfortable both with the technology I know and with learning new programs. I am a native Italian speaker and I am fluent in written and spoken English. Over the years, I have developed a great customer orientation and excellent communication skills. I am highly motivated, flexible, reliable and can work independently or as part of a team.

Groups: Pro Customer Service

100% Job Success
$10.00 /hr
46 hours

Sarah Mae Salindato

Sarah Mae Salindato Agency Contractor

Telemarketer/CSR/ Appointment setter


I've worked for a BPO company for more than a year as a Customer Service Representative, a year for Alliance Home Security, and a year and half for Telemarketing. What I did before required patience and knowledge for the product and service that we were offering. During my time of work, I never stop learning to improve, to satisfy customers and especially the clients that I worked for. I've gained a lot of knowledge and experience that I will be more than willing and happy to share in your company. I've worked under minimal supervision and can be very productive under pressure.

Associated with: MarketMakers Specialist

$3.33 /hr
23 hours

Jodylee dale V.

100% Job Success
$5.56 /hr
9,132 hours

Mohammad A.

Mohammad A.

Professionalism, Discipline, Excellence , There is a big difference.

Morocco - Tests: 3

I am a university student from Morocco and I have studied abroad for few years in USA and other countries. I have good experiences working part-time in call centers in top-notch companies in Morocco assisting customers in English, French and Arabic Languages. I have other experiences in customer support and business negotiations. You can rely on my excellent communication and presentation skills to make your clients satisfied and happy as well as picking up new customers/convincing them and close important deals. I do short term strategic planning for some small businesses too. Furthermore, I have a sense of humor too that sometimes get very positive unexpected results with clients. I am fluent in Arabic, French and English (writing,listening,speaking,reading) with a very high ibtTOEFL score.

$10.00 /hr
4 hours