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Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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Last updated: October 1, 2015
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Praveen M

Dynamics CRM 2011 Developer

India - Portfolio: 2

I am MS certified Dynamics CRM Developer with 6 years of experience. I have managed many medium and small projects so far. I have good commanding on Dynamics CRM 2015, 2013 new features. I have good commanding different areas of CRM as below: 1. CRM customizations, form and ribbon customizations. 2. Plug-in,UI workflow, custom workflow 3. Java script development. 4. Can develop SSRS and FetchXML reports. 5. Can migrate the CRM system from CRM 4.0 into CRM 2011 inlcuding customizations, data and all other integrations. 6. Having good knowledge on Scribe migration tool. 7. Having good knowledge on other technologies like Silverlight, HTML5, WCF Services.

100% Job Success
$15.00 /hr
147 hours

Alejandro Cesetti

Alejandro Cesetti

Microsoft Dynamics CRM Architect

Argentina - Tests: 2 - Portfolio: 1

Studies: . I have a Bachelor of Computer Science (System Engineering), and 3 Microsoft Dynamics CRM certifications (can be seen in Microsoft MCP Official Site). Experience: I have over 10 years experience in the I.T. Industry, and over 8 working with Dynamics CRM. In a previous position I was the Product Manager, responsible for technical pre-sales, Gap Analysis, Business Analysis, Design and Implementation. I was in charge of 15 people, and responsible for customer satisfaction and quality assurance. I have been privately consulting since July 2013 on a range of projects, which has involved - customizing CRM entities, relationships to match business domains - developing plugins, workflows, and JS - designing and creating web services that consume CRM services. - created portals in ASP.NET MVC / Azure which connect with CRM as the back-end data source. I have experience working with CRM 3.0/4.0/2011/2013/2015 and working in big migration projects with Kingsway Soft.

92% Job Success
$39.00 /hr
340 hours

Konstantinos Paraskevopoulos

Konstantinos Paraskevopoulos Agency Contractor

vTiger CRM ERP Expert

Greece - Tests: 1

I am an Internet Technologies and Software engineer, specializing in Vtiger CRM / ERP planning, development and implementation. My 8 years experience in Internet Technologies and 5 years focusing on vtiger allows me to implement any vtiger customization. I have implemented various integration projects of vtiger with 3rd party applications using WebServices, such as Joomla, Jomres, Wordpress, Virtuemart, OsCommerce and more. The strong background on business process re-engineering and business process integration allows me to easily understand the business needs on their CRM / ERP application to ensure the customization success. In the past 5 years i have worked with various companies in different industries around the world to help the design and the implementation of their CRM / ERP systems. Integrating their individual business processes to the vtiger platfrom, i have developed many modules for vtiger in order to "digitilize" companies specific processes and workflows to Vtiger platform. My philosophy for CRM / ERP systems is summarized in the following principle: "You cannot manage something that is not measurable". Towards this principle i assist my clients develop a system where they can track down all the information flow produced by their business processes and also the tools to streamline them, providing all the necessary information (BI) to the right department / user. I enjoy helping companies create their own tailor-made software that reflects their real needs, allowing the business to effectively utilize their resources and automate trivial processes thus saving time and money, that they can invest in growth (that is after all what software can provide time / money).

Associated with: Target Integration Ltd. Agency

95% Job Success
$100.00 /hr
284 hours

Anindya D.

Anindya D.

Website and CRM development

India - Tests: 2

To give customer satisfaction by quality work

$11.11 /hr
28 hours

Ankit Rahevar

Ankit Rahevar Agency Contractor

MCTS - Microsoft Dynamics CRM and ASP.Net Developer

India - Tests: 4 - Portfolio: 7

MCTS - Certified with 10+ years of experience on different Microsoft Technologies and 5+ years of experience on Microsoft Dynamics CRM 4 to 2015. Always provide 100% upfront result in given task and have proven record by getting repeat client list. I believe in long-term business relationship. I have experience of configuration, customization, Implementation and integration of Microsoft Dynamics CRM with different System. I have integrated Microsoft Dynamics CRM with Avelo, Quick book, MYOB, Umbraco, Mailchimp, SendGrid, Sharepoint. NAV, Opus, Prisme etc. Expert in all following area. - Microsoft Dynamics CRM 2015 (Online, on- premise) - Microsoft Dynamics CRM 2013 (Online, on- premise) - Microsoft Dynamics CRM 2011 on- premise - MS Dynamics CRM Online - Ms Dynamics CRM 2011 365 Integrated - Ms Dynamics CRM 4.0 - Share Point 2007, 2010, 2013 - Dyanmics CRM Migration From Online to On-premise and from On-Premise to Online - ASP.Net, MVC, C#, Silver Light, WCF, JQuery, MS Sql, MySql, JavaScript - Account System Integration like Quick Book, MYOB - ERP System integration like NAV, Opus, Prisme. - CRM Installation, Configuration an ADFS & IFD - Online CRM Integration with On Premise Active Directory, Dirt Sync - Customization into Field One Solution of dynamics CRM Having Sound knowledge of domain: - Accounting - Medical & Pharma - Sport Center - Manufacturing - IT Services - Sales and Marketing - Dairy Sector - Construction I am able to adopt new technologies and have Innovative business Idea as well.

Groups: Crossrider, Microsoft Certified Professionals

Associated with: Prompt Softech

96% Job Success
$25.00 /hr
1,239 hours

Ethan Frounfelker

Ethan Frounfelker

CRM Consultant Engineer

United States - Tests: 5 - Portfolio: 4

CRM SOFTWARE SPECIALIST ENGINEER Documented success in CRM selection, implementation, development, and project management. 5 Years of proven expertise in CRM selection, configuration, implementation and administration. Senior engineering and sales professional with real-world field and business operations experience. Possess big-picture vision, leadership, and tenacity to recommend and provide customer solutions and manage projects from beginning to end. Also versed in database organization, development, and maintenance. Triggers increased market share and accelerates revenue growth. Highly motivated to outperform the competition; consistently sets and achieves personal goals above corporate expectations. Dynamic and diversified engineer skilled at providing software tools that exceed customer and company requirements. CORE COMPETENCIES CRM Selection CRM Implementation CRM Consulting Business Systems Improvement CRM Development Project Management CRM Database Maintenance Process Documentation Creation Customer Support IT/IS Management Sales Development Life Cycle Business-to-Business Sales Microsoft Office Proficiency Zoho CRM Zoho Creator Zoho Sites Zoho Support Zoho Survey Zoho Live Desk Zoho Campaigns SugarCRM Batchbook Zapier Nutshell CRM Zoho CRM Offline

98% Job Success
$66.67 /hr
1,589 hours

Navish Jain Agency Contractor

MS Dynamics CRM Consultant

India - Tests: 5

Expertise in extending Microsoft CRM via building custom add-ons, plug-ins, integration and rich xRM applications development. Expertise in analysis, design, process mapping and thereby providing optimized solution in CRM customization. Expertise in SQL reporting (include context sensitive report, and reports using Filtered prefixed views) and azure (customization, integration, authentication implementation, portal implementation) Expertise in SCRIBE (data migration Tool for CRM) Expertise in CRM Custom portal implementation an customization like eservice portal Expertise in entity customization (custom entities and attributes), form JavaScript (includes web service or fetchxml call), plug-in development, Custom workflow and sequential activities creation.

Associated with: IT Soft Solutions

$30.00 /hr
186 hours

Sarfaraz ahmed K.

Sarfaraz ahmed K.

Web / CRM / Software Developer

Pakistan - Tests: 2 - Portfolio: 7

To provide 100% to all of my clients. I done alot of work in the field of CRM e.g. SugarCRM, vTigerCRM, SalesforceCRM and MS Dynamic CRM. I also have work and expertise in Opensource solution e.g. Open Journal System, Social Engine and Joomla and etc

Groups: Bluehost Developers and Designers

100% Job Success
$16.67 /hr
1,203 hours

Anil S.

Anil S.

Zoho CRM, Zoho Creator, Zoho, CRM, Odoo, OpenERP, Odoo

India - Tests: 3 - Portfolio: 2

Hire me if you want Expert solutions and Best Quality - Expert in Zoho CRM and Zoho Creator, Zoho automation workflow customization - Experience of Odoo (formally OpenERP) and Ofbiz customization and integration. - Web master in Python Django Bootstrap. - Over 4 years of experience in integration eco system integrating ALM and CRM Source control systems (Salesforce, Zendesk, Jira, TFS) - Adequate skills in Java, Python, and web related technologies. - Experience of Talend Studio, Pentaho

80% Job Success
$27.78 /hr
157 hours