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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,403 Customer service projects are completed every quarter on Upwork.

1,403

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: July 1, 2015
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  1. Atle Viste

    Atle Viste

    Norwegian customer service and translations

    United Kingdom - Last active: 1 day ago - Tests: 2 - Portfolio: 1

    I am a Norwegian who is able to work on my own initiative and as a part of a team and can deal with administrative duties competently. I am also punctual in my work, and I am very interested in languages. During my years of studying and working I have developed translation and analytical skills of professional calibre. Since I started studying in 1999 I have lived and worked in Norway, Denmark, Belize, Holland, Germany, Malta and the United Kingdom. I translate from English, German, Swedish and Danish into Norwegian. I am interested in experiencing new cultures and have visited 83 countries on 4 continents. I answer feedbacks fast and professionally and will usually answer them within 24 hours on normal work days. I am a quick learner of new admin tools/support systems. I have a vast experience and I am very experienced and reliable.

    $22.22 /hr
    0 hours
    5.00
  2. Von C.

    Von C. Agency Contractor

    Customer Service and Technical Support

    Philippines - Last active: 3 days ago - Tests: 11 - Portfolio: 4

    A career with a progressive organization that will use my education, skills, talents, abilities, and experience in an executive capacity, and to work in a company that would be a very valuable experience to enhance my knowledge of the industry. Seeking for a position where my extensive experience will be further developed and utilized. - Highly competitive , self-starter who is organized, disciplined, loyal and goal oriented. - Excellent communication skills demonstrated by the ability to work with people of diverse backgrounds. - Well trained in dealing with customers and in giving the service that could exceed their expectations. - Resourceful and committed. Versatile and adaptable. - Friendly and enthusiastic. - Conduct and guide root cause analysis sessions, with full report on solutions. - Transferrable skills learned within this position are establishment of effective documented, analysis and reporting system. - Determining areas for process improvement and control and working to achieve realist planned results.

    Groups: BigCommerce

    Associated with: ESC Interactive

    $13.33 /hr
    8,333 hours
    4.08
  3. Cris Sample

    Cris Sample

    Energetic Customer Service Relationship Specialist

    United States - Last active: 12/12/2014 - Tests: 4

    I have found that working with people is my true passion! I recently received my Bachelor's degree in Communication Studies, with a minor in general business. I am very passionate about working with customers and strive to excel in providing them with an outstanding customer service experience. With over 7 years of customer service experience, I have found that providing customers with friendly, professional, and energetic service is the key to being successful! I have also found that is imperative to communicate effectively. I am very enthusiastic about communication and find myself always seeking ways to improve the communication with those around me. I have learned that every person is different and that the same communication styles does not always work for everyone. Building a rapport with customers and finding ways to successfully reach a mutual understanding is always my goal. With that being stated, I have the ability to adjust my communication style to make those around me feel extremely comfortable.I pride myself in maintaining excellent written and verbal communication skills. I am an expert in all Microsoft applications.

    $22.22 /hr
    1,915 hours
    5.00
  4. Marie rose G.

    Data Entry, Researcher, Customer Service

    Philippines - Last active: 13 hours ago

    I am seeking the best position to utilize my skills and provide the best quality of service to my clients and to meet their expectations. I am looking for a position that would recognize my talent and provide me an opportunity to put in my best for the benefit of the company. I am an experienced personal assistant and Data Entry Worker and feel my skills will greatly benefit your jobs. I have also worked as a Email Marketing Marketer and an Excel Specialist throughout my career. If hired by you I will put in my best work. I am ready to be hired by you and start work on your jobs.

    $3.33 /hr
    646 hours
    5.00
  5. Donabel Agmata

    Donabel Agmata Agency Contractor

    Customer Service Representative/Accounts Analyst

    Philippines - Last active: 13 hours ago - Tests: 7

    I have been actively working on customer support in Odesk for four years. I have been very attentive to customers and have provided them with the highest customer service. I have also worked as an organized Accounts Analyst doing administrative tasks.

    Associated with: The Affiliate Network, Contact Ventures, Client Expert Solutions, Advanced Services

    $5.56 /hr
    9,539 hours
    3.99
  6. Kristo V.

    Kristo V.

    Presentation Designer / Customer Service Associate / Health Worker

    Philippines - Last active: 1 month ago - Tests: 4 - Portfolio: 2

    I make presentations according to the needs of my client. May it be for business, lectures/seminars, or for children's class. Challenging projects captures my interest. These kind of jobs keeps me learning new things. I'm a certified AutoCAD mechanical draftsman. Speed and accuracy are my strengths for this skill. The more complex the drawing piece, the more I enjoy working.

    $11.11 /hr
    42 hours
    4.89
  7. Maridon Acel Partosa

    Maridon Acel Partosa

    Data Entry/Virtual Assistant/Customer Service Support

    Philippines - Last active: 1 day ago - Tests: 2

    I am a very reliable person. I work hard every time to perfect any scheme thrown at me. I have been in a call center industry for 5 years and held high positions and received numerous recognition as a representative and a top BPO scheduler. You will be assured of my full time involvement in your company, loyalty in long terms and whole confidence of your company's growth and success.

    $4.44 /hr
    635 hours
    5.00
  8. Aidyl Rose Saulo

    Aidyl Rose Saulo

    Experienced Customer Service Representative/ Online ESL Teacher

    Philippines - Last active: 1 day ago - Tests: 2

    • Good communicator • Proficient in MS Office Applications and Internet Operation • Result oriented, organized and requires minimal supervision • Adept in building good rapport with company management and customers • Flexible and learns fast in acquiring skills necessary for the job • Punctual • Delivers business strategies while developing a motivated and high performing team

    $6.00 /hr
    1,712 hours
    5.00
  9. Lexzelle N.

    Lexzelle N.

    Excellent Customer Service Representative (Email/Chat Support)

    Philippines - Last active: 1 day ago - Tests: 2

    If you are looking for an expert Chat/Email Support representative, you can definitely count on me.. I have worked with one of the top call centers (BPO) in the Philippines for which the client is an international (U.S) cable company (Comcast). Work Experience: - Customer service rep (Chat/Email) - Team Leader - Data Entry - Troubleshooting - Account registration / Password resets - Billing - Upgrade / downgrade services - Process order and shipment - Process online payment - Schedule appointment - Retention Qualities: ***Proficient in English ***Reliable ***Dedicated to work ***values Integrity ***has fast and reliable internet connection at home ***40-45 wpm typing speed with 98 - 100% accuracy ***Adheres to agreed schedule

    $9.44 /hr
    4,260 hours
    5.00