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Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,322 Customer service projects are completed every quarter on Upwork.


Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

Last updated: August 1, 2015
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  1. Elizabeth C.

    Elizabeth C.

    Creative Writer, Editor, Proofreader

    United States - Portfolio: 2

    I am a skilled writer who loves to work closely with one client at a time to give your work the attention it deserves. My areas of expertise are in fiction writing (developmental & copyediting, ghostwriting, original work) and in managing social media accounts and brand management. Knowledgeable in the creative arts, literary fiction & romance, higher education, and faith based clientele. Eager to work with clients who want to create stellar works of fiction. If your needs are in the realm of social media, let me help you create a fresh brand and make you more visible. I hope to create a strong relationship with one client to maximize potential for both parties.

    $27.00 /hr
    701 hours
  2. Calvin Laxamana

    Calvin Laxamana

    Proficient in comp tech & efficient admin support

    Philippines - Tests: 3 - Portfolio: 6

    I have my MS in Information Technology. With this, I am sure that I have the experience and the key strengths to handle any IT related projects such as system programming, data entry, PDF conversion, internet research and web developing. I also have two years¿ experience as an admin assistant and I am confident I would do well in any Admin related jobs. I am currently teaching Computer Science on a Full-Time basis and am looking for extra work to do in my spare time.

    $7.78 /hr
    213 hours
  3. Lanie G.

    Lanie G.

    Virtual Asssitant

    Philippines - Tests: 4 - Portfolio: 8

    I follow briefs with great precision, I have an eye for detail and I am very flexible with regards to work hours and deadlines. I have an experience in different DATA ENTRY JOBS with an ability to work on deadlines and prioritize and organize workload to deal with changing demands. I also have extreme experience and knowledge in AMAZON, so my output files will be Print Ready Files if need be. Through my creative approach to projects, I help my clients and their brands meet their full potential. I continually challenge myself to deliver the simplest, most effective, efficient and creative solutions. I have acquired valuable experience in creating Amazon listing, Amazon CSV file upload, Ebay listing and sourcing, Auctiva, Nijuyon, Web Research, Data Entry, Microsoft Office Works, etc. I work quickly and confidently and I love what I do. I am extremely motivated, I learn quickly and I have strong analytical skills. I take a lot of pride in a job done well and set high standards for myself to ensure the work I produce is of a consistently high quality. You will find that I am an extremely fast learner and highly adaptable to the demands of a new workplace. I have had to learn a number of new skills at my previous company, often in a self directed capacity. I expect to hit the ground running in any new job. I have a reliable internet connection and have a Skype ID for faster communication. I am willing to learn new tasks too and can do training if needed. Looking forward into more jobs and career.

    $6.67 /hr
    5,266 hours
  4. Kathryn S.

    Kathryn S.

    Experienced writer with an e-Book speciality

    United States - Tests: 7 - Portfolio: 32

    I have been writing for going on 12 years doing both freelance and writing for fun. I have a broad range of interests and talents that I bring to every job that I do. Whether you need an article, a blog post or an ebook I am happy to work with you on the project you need done. I pride myself on professional communication and updates when I am working on a project with a fast turn around in delivering your writing. I am flexible and will make changes if you need a different format or something added. I aim to please and get the project you need done, completed timely and correctly.

    $10.00 /hr
    34 hours
  5. Vladimir M.

    Vladimir M.

    linux and windows system administrator

    Serbia - Tests: 2

    I have started working on server administration 10 years ago, at both windows and unix platform. So far I have 7 years experience with WHM/plesk. Also I help clients with windows/linux desktop environments, their boards, blogs, cms, etc. And i am providing security services for them. My present occupation is IT consulting, especially for new companies on start-up, representing complete IT solutions and realizations.

    $16.67 /hr
    9 hours
  6. Tracy M.

    Tracy M.

    Experienced writer and transcriber

    Sweden - Tests: 14 - Portfolio: 7

    Writing is my passion. Short fictional stories, blog posts, articles or content, I love it all! I have experience in writing about health, relationships, children & parenting, business and travel - you name it, I've written about it! I am extremely self-driven, passionate and conscientious. With an eye for detail, I am thorough and accurate, yet at the same time fully aware of time constraints and deadlines. My work is always professional and high quality. Thank you for taking the time to read this!

    $22.22 /hr
    0 hours
  7. Austin A.

    Austin A.

    Content Writer & Professional Wordsmith

    United States - Tests: 9

    Are you tired of stumbling across beautifully crafted profiles with cut-rate prices only to find unreliable or unresponsive candidates? Stop sifting through hundreds of ODesk profiles every time you post a new project and hire a freelancer you can depend on for all your writing needs. A few of the many services I provide include: - Content Writing - Editorials - Copywriting - Ebooks - SEO Consulting Whatever the job may be, I am here to provide the PROMPT and PROFESSIONAL services you desire at an affordable price. Rest assured that each project I undertake will receive rigorous attention and adhere to specific guidelines and specifications that you put in place. Every article I produce is 100% ORIGINAL–as you should expect– including the cover letters I send out for new positions. You deserve a freelancer such as myself that has never missed a deadline and that can deliver exactly what is promised. My educational background is in Political Science at the University of Texas in Austin and I have 5 years of career experience in administrative and sales work with an array of office related skills and software training. In addition, I have a background in writing and publishing print autobiographies from 2.5 years spent with a 501(c)3 non-profit veteran's organization located in Scottsdale, Arizona. I am currently open to both short and long-term contracts; I look forward to working with you to meet your content needs and provide you with a freelance professional that you can return to time and time again.

    $16.00 /hr
    6 hours
  8. Crista S.

    Crista S.

    Directory Submission Listings

    United States - Tests: 2 - Portfolio: 2 In my experience being manager of a local listings department at Footbridge Media for 3 years, I helped clients list on free directory sites such as: yahoo, bing, google, yelp, there is even a few data aggregators I know of. I mainly work for contractors, but most of the listings I work with offer a variety of categories and I always know how to find more directories. I have recently moved back towards home to find work here. WHAT I WILL DO FOR YOU IN BUILDING CITATIONS: I start with a website (already done, and am able to complete a basic one) * GATHER INFORMATION **NAP (name address phone) **short/long description **keywords **locations you work for **business hours **public email if you like, not required *CREATE PERSONAL LOG-INS to EACH LISTING (100 listings $2 per listing) --. I find that its better to have personal access then to depend on a machine (yext, brightlocal, yodle). *CLAIM LISTINGS --so that the information is more verifiable for Google, as this is required by some of the major search engines. *HELP CLEAN UP CITATIONS that are in a mess, currently existing on the internet for you. It has been in our studies that directory listings are great sources of SEO, I am simply just here to help out with doing so by working for you! I am a seriously hard worker at every job I have ever been in I have always been presented great opportunities for being such a hard worker. I like challenges and thrive in my achievements. I am also easy to get along with, with great customer service experience. I am the best employee you could have and I really take pride in that, who doesn't want a hard worker they can trust! : )

    $15.00 /hr
    0 hours
  9. Erica Brown

    Erica Brown

    Freelance Proofreading/Copy Editing

    United States - Tests: 3

    Recent college graduate with a liberal arts focused education. Extensive reading/writing/research experience. I currently work in non-profit Arts and am looking to supplement my income with part time editing work. Able to commit 15-20 hours a week to projects. Knowledge of CMS and MLA formatting, excellent grammar and spelling consistant with the style of the writing piece.

    $11.11 /hr
    0 hours
  10. Yume Chan

    Yume Chan

    Copy Writer / Advertising Consultant

    Vietnam - Tests: 2 - Portfolio: 2

    Hello. I've been working in Media Industry for 2 years as an Advertising Consultant. I do have 2 year working experiences in media industry and deep understanding about several tool of digital marketing such as: Ad-network, Google Ad-word, Social Marketing ( Facebook, Forum seeding…). In addition, I can be a copywriter and will work hard for you. I’ve interned in Saatchi & Saatchi Vietnam, worked for MayQ Media, Galaxy Media as account/sales executive. I am pretty good at Ms-Office, Photoshop, AI, and some other PC tools which won’t make you disappointed. Hopefully, I could have a chance for working with you and help you complete in your projects. Have a good day!

    $5.00 /hr
    6 hours