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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,403 Customer service projects are completed every quarter on Upwork.


Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

Last updated: July 1, 2015
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  1. Kelly L.

    Kelly L.

    Customer Service/ Virtual Assistant Dedicated to Professionalism

    United States - Last active: 1 month ago - Tests: 11

    To obtain a Customer Service/Virtual Assistant position that will allow me to fully utilize my communication, organization and problem solving skills to benefit customers and employers.

    $15.00 /hr
    382 hours
  2. Matthew Knight

    Matthew Knight

    Blog Writer, Editor and Customer Service Expert.

    United Kingdom - Last active: 12/02/2014 - Tests: 4

    Working with consistent attention to detail I provide a highly trustworthy and efficient service. I am passionate about communication and always work with a diligent attitude towards the projects I undertake. I have worked as a virtual assistant, copywriter and editor for both small and large companies. I am always sure to exert maximum effort in order to satisfy both clients and customers. I am very passionate about editorial work and high quality customer service.

    $11.11 /hr
    4 hours
  3. Rosette concepcion A.

    Rosette concepcion A. Agency Contractor

    Customer Service. VA, MSWord/Excel, Blog Comments

    Philippines - Last active: 12/14/2012 - Tests: 7

    I had about two years of call center experience here in the Philippines. I can say that I have acquired excellent customer service from my previous jobs. I was an ESL online teacher for Koreans. I am knowledgeable in using MS Office Applications and in using the Internet. I can handle research and encoding jobs. I am looking for a job that could enhance my skills and abilities other than the skills that I already have.

    Associated with: Top Workers Agency

    $3.00 /hr
    422 hours
  4. Precious T.

    Precious T. Agency Contractor

    Technical Support Customer Service Data Entry

    Philippines - Last active: 2 months ago - Tests: 7

    I am a completely fluent in the skills of Cisco and Customer Support. I have good experience with Cisco and I have been working as a Cisco Engineer for many years. I have good experience in the areas of Data Entry and Data Processing. I am a hard worker and enjoy working at all critical conditions. If hired by you I will be responsible to complete the task within the stipulated time frame and with utmost confidence. Outsource me for your project and I promise to bring in the best output.

    Associated with: Precious Lights!

    $5.56 /hr
    319 hours
  5. Vince Cagadas

    Vince Cagadas Agency Contractor

    Customer Service Representative, Data Entry Professional, Transcriptio

    Philippines - Last active: 07/23/2013 - Tests: 4 - Portfolio: 1

    My main objective is to provide excellent service, with timely, accurate, and professional results. I always believe that a journey to a thousand miles, starts with a single step. Apart from being flexible and a fast learner, I am also a good analyst and a fast thinker. I have experienced taking voice calls and chats as a customer service representative.

    Associated with: Social Citations PH (Official)

    $3.00 /hr
    27 hours
  6. Mary Grace Caasi

    Mary Grace Caasi Agency Contractor

    Experienced VA, Customer Service Expert, Team Lead

    Philippines - Last active: 3 months ago - Tests: 5

    I have a 9-year experience in Customer Service over the phone, expert in multi-tasking,can work with minimal supervision, can work under pressure and stress, committed to meeting client`s requirements and deadlines. My continuous drive is to excellence and quality. I also have a more than a year experience in Research and Academic Writing. I also have experience in Social Selling via LinkedIn as a Social Media VA. Currently a Team Lead of Team Hope, an Online Coach who help other freelancers showcase their skills and expertise online and develop their personal brand. My goal is to help clients find the right people and deliver guaranteed and high quality services.

    Associated with: Team Hope

    $5.56 /hr
    28 hours
  7. Nhof Bacquian

    Nhof Bacquian Agency Contractor

    Virtual Assistant, Writer, Customer Service Representative

    Philippines - Last active: 11/10/2014 - Tests: 2

    I'm a graduate of Bachelor of Science in Nursing. I have diverse experience working as a call center representative, a data processor in the National Statistics Office and a nurse, among other jobs. By hiring me, you get a contractor who: • Has good communication skills • Works great with a team, but is also capable of working independently • Is creative and flexible • Is a quick learner I am also capable of doing administrative work, and I'm also willing to take on human resource and staffing jobs. I'm eager to start a working relationship with you so please feel free to get in touch!

    Associated with: Xian Arrows LLC

    $5.56 /hr
    31 hours
  8. Ma Cecilia Reyes

    Ma Cecilia Reyes Agency Contractor

    Rockstar Customer Service/Skilled Telemarketer/ Appointment Setter

    Philippines - Last active: 1 day ago - Tests: 8 - Portfolio: 6

    *To further excel in various facets of the Customer Service field through effective leadership and manpower management or as part of the growing company . *To face professional work challenge upon exploring different avenues of the Customer Service field/ Telemarketing/ Appointment Setting

    Associated with: VWP Manpower Agency

    $5.56 /hr
    3,523 hours