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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,403 Customer service projects are completed every quarter on Upwork.

1,403

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: July 1, 2015
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  1. Dina Lukmanova

    Dina Lukmanova

    Certified Scrum Master

    Russia - Last active: 2 months ago - Tests: 1

    I started in 2010 as a project manager for Event Management Agency. Then I worked in restaurant business for several years and as a result I got a big experience in Team Building, Training and Conflict management. I started using Agile in May 2013 and I became a certified Scrum Master in September 2013. I speak good english, french and russian is my native language.

    $38.89 /hr
    439 hours
    5.00
  2. Pearl Perez

    Pearl Perez

    IELTS Coach/Editor/Content Writer/Article Spinner/VA/Registered Nurse

    Philippines - Last active: 09/20/2014 - Tests: 11 - Portfolio: 5

    Having been an IELTS coach, among other things, has augmented my confidence, speaking, and writing skills. I have always been passionate about writing, but I am still seeking to enhance my skills and experience in writing and editing even more. For several years I have studied about health and fitness, nursing care, sports, family and leisure, and wrote for multiple clients about anything they would require. You can give me any task, and I will always give it my best!

    $11.11 /hr
    877 hours
    5.00
  3. Kathleen Hankins Sevilla

    Kathleen Hankins Sevilla

    Goal driven writer, book reviewer and illustrator.

    Philippines - Last active: 12/16/2014 - Tests: 8 - Portfolio: 6

    Molded by my experience with art as a graffiti and wall artist since 2010, and customer service for almost about 3 years, I am now ready to share my knowledge and expertise with people and companies where I may also learn and grow as an individual. Skilled with knowledge in editing special effects for short films, and graphic designing. Also was with theater for almost about 2 years, therefore more than prepared for voice overs and narrations. My enthusiastic and positive overview on things will help me work hand in hand with my possible co-writers, co-artists and friends.

    $5.56 /hr
    55 hours
    4.82
  4. Mahfuzur R.

    Mahfuzur R.

    Web research/ Virtual assistant/Loan Processor/401K

    Bangladesh - Last active: 5 months ago - Tests: 4 - Portfolio: 2

    Ability to quickly learn new skills and take on new responsibilities. Consistently demonstrates thoroughness, efficiency, accuracy and attention to detail. Readily takes the initiative and is able to multi-task and prioritize. My work ethic is founded on honesty, integrity and meticulous attention to detail, all followed through with accountability and excellent communication. A dedicated team player, skilled at establishing rapport with individuals at all organizational levels.

    $3.33 /hr
    503 hours
    4.98
  5. Stefanie G.

    Stefanie G.

    German Native Translator, VA, Research Expert, Writer

    Italy - Last active: 06/20/2013 - Tests: 11 - Portfolio: 6

    I am offering translation services (oDesk certified) where a deep-professional and technical knowledge of German and English is required. Furthermore, I am a motivated, qualified, accurate and hardworking teamplayer that also provides services in the following areas:- adminstrative support (MS Office Suite 10 years experience), project management, recruiting and executive as well as web research, customer service and personal assistance over 7 years experience.

    Groups: oTranslators

    $22.22 /hr
    881 hours
    4.99
  6. Muhammad Usman Nawaz

    Muhammad Usman Nawaz

    [Data Entry, eCommerce/eBay Listing, Article, Research, MS-Word,Excel]

    Pakistan - Last active: 2 months ago - Tests: 7 - Portfolio: 5

    > I am individual aimed to provide quality and unique services. Each new Project is a new challenge for me. I am eager to keep on growing and offering my Great services. I am expert in eCommerce, Big Commerce, Magento, OS Commerce, eBay Listing, Writing Content, Articles Data Entry, MS Excel , MS Word , Proof Reading, Social Media Marketing, Blog/Forum Commenting , Social Bookmarking, Web Research + various related business works. I am enthusiastic to work with a dynamic and progressive organization offering ample opportunities for diversifying my experience & enhancement of professional skill plus career growth.

    $5.56 /hr
    3,568 hours
    4.90
  7. Elizabeth A.

    Elizabeth A.

    Freelance article writter

    United States - Last active: 6 months ago - Portfolio: 4

    Seeking regular work or contract work for article writting. I have done writting in catagories such as, News, Education, Health, Home and Family, Movies, Realestate, Traveling, and Misc. I have over 25 years in the health field and have done management, retail, and owned a business. I am multi task oriented, dependable, and love to do a good job.

    $3.89 /hr
    23 hours
    5.00
  8. Diana L.

    Diana L.

    Professional Content Writer, Copywriter, Journalist, and Consultant

    Germany - Last active: 4 months ago - Tests: 2

    Highly skilled, team-oriented, able to multitask, inspirational and result driven Media and Consultant Professional with 17 years experience. Proven ability to administrate editorial teams, manage animal shelter departments develop and manage radio shows, concepts, press releases and public service. Also worked as assistant director of public service operations, manager, counselor and consultant. Flexible and experience required, adjusting to changing schedules and frequently shifting priorities.

    $27.78 /hr
    110 hours
    5.00
  9. Aquilles Ramirez

    Aquilles Ramirez

    Data Entry, Personal Assistant, Web Research, Other Administrative Sup

    Philippines - Last active: 06/28/2012 - Tests: 4 - Portfolio: 1

    I mostly work at home and usually in front of my computer and the internet, I recently resigned from being a Technical Support Representative for Dell - Teleperfomance for 3 years, I handled a very diverse workload including new hire training and support, data encoding, case mentoring and computer and printer technical support (hardware and software), sale, customer escalations for customer satisfaction and damage control. And since I am recently unemployed, I will be able to work a lot more hours and will be able to get the job done quicker for those "long haul" jobs. Looking forward to working with you!

    $7.00 /hr
    16 hours
    5.00
  10. LORAINE RAE CENTINO

    LORAINE RAE CENTINO

    Experienced CSR,Appointment Setter,Telemarketer,Supervisor

    Philippines - Last active: 4 months ago - Tests: 1 - Portfolio: 8

    As a customer service representative for 5 years, give me the opportunity to gain skills and knowledge critical to success in my profession.Consequently, my personal goals must include reliable and timely customer service through proactive professional behavior. The understanding of and commitment to customer service has far-reaching implications, and we as individuals have the ability to make a difference. Let us accept and focus on individual responsibility as we empower ourselves to make that difference. My main objective is customer service management where my experience can be utilized to improve customer satisfaction and to obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people.

    $3.33 /hr
    1,722 hours
    4.12