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Last updated: October 1, 2015
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Sandra Santos

Sandra Santos Agency Contractor

Outstanding Technical Support, Virtual Assistant, Mobile App Reviewer

Philippines - Tests: 1

With over 10 years of competitive experience in customer service field and exceptional skills in technical support. Delivered accuracy and efficiency in the Virtual Assistant, Social Media specialist, research/data entry analyst, mobile app reviewer and lead generation roles. Has mastered email and phone communication etiquette.

Associated with: Trendy Virtual Staff

92% Job Success
$6.67 /hr
886 hours

Jon W.

Jon W.

Technical Support Specialist/Help Desk

United States - Tests: 8

I have over 15 years training, experience, and a proven ability as a Tier 1-2 Technical Support Specialist and Help Desk Technician. This allows me to exceed your expectations when it comes to outstanding support and customer service. I’m ready to diagnose and repair Windows XP-Windows 7. My experience ranges from replying to customer email to hands-on computer repair. There is no computer issue that can’t be resolved. Where I stand apart from the others is my ability to do so in a professional and timely manner.

$22.22 /hr
6,802 hours

Abd-Elrahman Hanafy

Abd-Elrahman Hanafy

Network and Systems Engineer

Egypt - Tests: 6

I am Microsoft System Engineer with a good information security background. I have a Solid experience with Microsoft Infrastructure windows server including Active Directory, CA, Hyper-V, DHCP, DNS, IIS, ISCSi, WDS, WSUS, Group Policies and clustered high availability environment. I have the ability to monitor, design and administer Microsoft System Center Operations Manager 2012 (SCOM) in different environments. Also I have LAN/WAN troubleshooting skills, supporting end-users solving issues related to windows operating systems, Applications, ADSL and different network problems with an excellent customer care skills. Currently, I am working as Microsoft Systems Support Engineer at ECC Solutions. My role is focused on Installing and configuring computer systems, Troubleshoot hardware/software faults, monitor the whole data center computer systems stability. For enhancing my technical knowledge I designed a small home lab based on virtualization so I can practice on it. Previously, I gained technical and customer service experience working at ISP Company (TE-Data) I passed MCIT information security scholarship in February, 2015. I am now Microsoft Certified Solutions Expert (MCSE) , Cisco Certified Network Associate (CCNA) and Certified Ethical Hacker (CEHv8).

85% Job Success
$10.00 /hr
29 hours

Ramil Angelo Gordo

Ramil Angelo Gordo

Technical Support


Have been in the computer industry for more than 10 years, even when I was still studying I'm already working as a technician for some of my classmates, friends and families. Because of that, many have introduced/referred me to lots of people who needs assistance in their computers and this have paved the way for me to become an expert when it comes to troubleshooting. I am the lead technical support for 2 internet cafes here in Metro Manila and some friends. Has advanced know how on networking, programming, hardware troubleshooting and multimedia advertising (i.e: photo editing & videography). Been with Norton Antivirus for 2 years and have worked with Microsoft for a year.

$6.67 /hr
1,852 hours

Vedran J.

Vedran J. Agency Contractor

Linux Administrator, AWS, Nginx, Ubuntu, CentOS, EC2, Plesk, HAProxy

Croatia - Tests: 9 - Portfolio: 2

9+ years of experience in: ** LAMP/LEMP(Nginx) administration and server hardening (Ubuntu, Debian, Centos,RHEL,HAProxy, Ruby/Thin deployment DevOps, Python/Django deployment DevOps,Nagios, fail2ban..) ** Amazon web services - AWS (EC2, VPC, RDS, S3, Route53, Cloudfront, Elastic Load Balancer, AutoScaleing, etc..) ** Nginx rewrites ** Google pagespeed ** Linux troubleshooting ** VPS providers: Linode, Rackspace, Amazon(AWS), MediaTemple, HostGator, Cloudflare, MaxCDN, CloudFront, NameCheap, GoDaddy, DigitalOcean, EC2, Bluehost ** Parallels Plesk ** Odoo/OpenERP installation ** VPS administration ** AWS EC2 administration ** VMware vSphere ** NewRelic ** fail2ban ** openswan ** HAProxy ** keepalived, vrrp ** elasticsearch ** Nagios monitoring ** Elastic Load Balancer ** LINUX deployment and migration ** Rackspace Cloud Services ** Ruby on Rails app deployment ** Python - Djengo app deployment ** CPANEL, PLESK, WEBMIN, SHELL/SSH administration ** proftpd, pure-ftpd, pure ftp ** DNS, BIND, PowerDNS ** SSL certificates ** Site migration ** Network troubleshooting ** CSF firewall ** VPN ** Cisco, Mikrotik, Juniper Networks, Extreme Networks.. ** Linux PENTAHO deployment ** Squid, AiCache, AiScaler EXPERIENCE: Knowledge in Linux networking and service management, such as APACHE server, Nginx, LAMP, LEMP, LNMP, MYSQL, POSTGRESQL, tcpdump, haproxy, WIRESHARK, tshark, URL rewrite. Eight years of first hand experience in network and linux administration, support and Core Network design in Telecom environment. Excellent knowledge of various tasks such as: routing, BGP, VPN, Layer 3 networking(Routing), Layer 2 networking (LAN switching), VLAN, OSPF, RIP, network and packet troubleshooting. Working experience with various network equipment such as: Cisco, Juniper Networks, Extreme Networks, HP networking, MikroTik RouterOS, Ericsson OSS, Redback Networks and so on.. Experience with various providers such as: -AMAZON WEB SERVICES (AWS, EC2..) -RACKSPACE -HOSTGATOR -GoDaddy -MediaTemple -Cloudflare -NameCheap -LINODE -QuickWeb -HAProxy -etc.. -WHMCS RESELLER setup and migration on project or permanent basis. Including DNS, EMAIL, WORDPRESS migration -CPANEL, PLESK, WEBMIN, H-sphere, SHELL administration -SSL certificates

Groups: LoginRadius

Associated with: NetExperts

98% Job Success
$49.50 /hr
3,477 hours

Gil Cornelio de la Pena

Gil Cornelio de la Pena Agency Contractor

Six-Sigma White Belt Certified Call Center Supervisor / Web Developer

Philippines - Tests: 7 - Portfolio: 3

I have been in the outsourcing industry since 2004 and have made my way to the team leader level. I have had experiences in Customer Service, Data Entry, Sales and Technical Support before I was promoted to a supervisory position. Since I've started as a team leader, I have received a number of awards such as The Best Team Leader for 2 quarters and 14 Most Outstanding Team Leader awards. A self-taught web developer and designer. I create and design websites as a hobby. I have created and designed the Namitz website ( A fully-interactive Ilonggo online community that caters to the people living in Bacolod City, Philippines and its surrounding cities and municipalities. I have also created and designed the Integrated Artists and Musicians forum ( An online forum that caters to all the talented people of Negros Occidental, Philippines. It is a website where artists display their works-of-art and independent musicians promote their demos.

Associated with: Link Up Solutions

$8.89 /hr
4,078 hours

Yury Korvel

Yury Korvel Agency Contractor

Project Manager / Business Analyst / Software Maintenance Engineer

Belarus - Tests: 3 - Portfolio: 4

More then 8 years I am working as Project Manager / Business Analyst / Software Maintenance Engineer: find and fix issues, analyze requirements, implement changes, release and deploy updates. List of covered technologies includes: .NET (C# and VB.NET), MS SQL, HTML, Java Script, Ajax, WCF, XML/XSLT. In major of my projects I play additional role as project manager / technical consultant / business analyst. So, I can explain difficult technical issues with simple understandable language and write specifications for developers and QA.

Associated with: ITRex Group

99% Job Success
$38.50 /hr
3,140 hours