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Hardware Troubleshooting Job Cost Overview

Typical total cost of Upwork Hardware Troubleshooting projects based on completed and fixed-price jobs.

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On average, 6 Hardware Troubleshooting projects are completed every quarter on Upwork.


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Time needed to complete a Hardware Troubleshooting project on Upwork.

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Hardware Troubleshooting Upwork freelancers typically receive a client rating of 4.68.

Last updated: October 1, 2015

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Dominador Rey

Dominador Rey

Desktop Support Engineer

Philippines - Tests: 6 - Portfolio: 3

Responsibilities are as follow: • Manage user accounts via Active Directory • Create/Update of Desktop Asset inventory • Create/Update IT Troubleshooting Knowledge base • Install and maintain client tools and web-based apps used by reps in taking calls • Deploy, assemble, and configure workstations • Troubleshoot Printer and workstation network connectivity • Provide support to end-user with regards to hardware or software issue • Hardening of Desktop Infrastructure in compliance with PCI-DSS audit • Managing Kaspersky Antivirus updates for workstations via Kaspersky Security Console • Performs monthly data backups via Symantec Backup Exec • Conducts Daily Health Check before production starts to ensure all tools and workstations are fully operational • Regularly monitor internal and external network connectivity. • Performs structured cabling on Data Centers/Server Rooms • Monitor and generate report of CPU/Bandwidth Utilization of network devices via Solarwinds syslogs and MRTG • Raise trouble ticket for WAN connectivity issue. • Creates documentation for any changes in the topology. • Manages IP Address availability via SolarWinds • Manages call routing of local IP Phones through Avaya IP Office 500 • Keeps monthly backups of configuration for network switches, routers and firewalls • Keep records and update switchport allocations/availability per network devices • Deploy, configure, and troubleshoot Avaya L2 and L3 network switches, WatchGuard Firewall and Avaya IP Phones, and WAN Router for our client • Participate in on call rotation, major incidents and postmortems. • Upgrade of Firmware for network devices • Creation/Modification of Firewall Policies • Inventory Avaya IP Phones and creation of local extensions via Avaya IP Office Manager • Manage and maintain LAN/WAN Network Infrastructure as well as Network Camera Infrastructure • Hardening of Network Infrastructure in compliance with PCI-DSS audit • Performs Monthly Link and Hardware Failover for Routers, Firewalls and Core Switches • Review network performance and plan for technological refresh, cater network redundancy and future network expansion

91% Job Success
$5.56 /hr
421 hours

Sangram S.

Sangram S.

Expert in Server, Software, Storage and Networking

India - Tests: 3 - Portfolio: 2

More than 15 years of experience in the areas of Project Management, Software Testing and Solution Architecture in Server, Storage and Networking domain including HP/DELL Servers, Storage (SAN and Cloud), Cisco Switches and Technologies like IPv4, IPv6, RAID, SCSI, SATA, SAS and iSCSI

100% Job Success
$16.67 /hr
1,828 hours

Jeffrey Ong

Jeffrey Ong


Philippines - Tests: 5 - Portfolio: 4

8+ Years of Experience in System and Network Administration Operating system: Ubuntu, Debian,CentOS,Red Hat, Windows Server (2003,2008,2012), XP, Vista, Win7, OSX Server: AWS, EC2, S3, EBS, Digital Ocean, Rackspace, Hostgator, Godaddy, Active Directory, Samba4, VMware Vsphere, Xen Server, Apache,Tomcat, Nginx, Samba File Server, Free Radius, Openfiler, LTSP Server,ISPconfig, Zpanel, Cpanel, Plesk, Linux/Windows Terminal Server, DNS, Bind, MS Excange 2013, Zarafa, Resara, Postfix, Dovecot, Cloud Computing, High Availability. Security: IPsec, PPTP,SSH, SSL/TLS Untangle, ISA, Zentyal Hardware: Laptop, PC, Router, Switch, Printer, HP server, NAS, SAN Website Application: Wordpress, Magento Ecommerce, Woocommerce

100% Job Success
$22.22 /hr
1,853 hours

Marichu S.

Marichu S.

Certified CISCO, MCP/Network Engineer

Philippines - Tests: 9

Having acquired a degree in Computer Engineering in 2006, I have had some 6 years of rewarding professional career in the areas of technical support on hardware and software systems, networking and sales with major engineering and business process outsourcing companies in Manila, Philippines, including a brief stint with the United Nations Office in Bangkok, Thailand. I dealt with colleagues and clients of multi-cultural background from affiliate offices globally, including the United Kingdom, the United States, the Middle-East, Australia, China, Hong Kong, Thailand, Malaysia and the Philippines. I have acquired a certification in ITIL, MCP, and CCNA. During my university years, I have also worked as an administrative assistant with various private companies where I have proven a reputation of an efficient team member with well-regarded planning and organizing skills. My adventurous spirit inspires me to explore new avenues. I have travelled to key cities in Asia, the Middle-East, and Europe. Thanks to oDesk! Though I have just recently joined the network, I know I can continue developing my professional aspirations while at the same time fulfilling my personal career as a wife and a mom! :-)

100% Job Success
$6.00 /hr
437 hours

Manu Deep Kumar M

Manu Deep Kumar M

Data entry/Tally/MIS Reporting/Back Office Operations/Back End

India - Tests: 23

8 years in the Back Office or Back End Administrative field give me the experience to handle all of your administrative needs. My skills in Data Entry, Data Management, Data Uploading, Data Migration, Data Gathering, Data Correction, Order Entry, Invoicing, Tally ,Preparing reports in Excel & Ms office tools, Listing Products, Research, Working on CRM like Siebel, Oracle, Salesforce will surpass your expectations. My past employers would describe me as professional, resourceful, upbeat, and with excellent communication skills.

98% Job Success
$3.00 /hr
1,404 hours

Antonia K.

Antonia K.

IT support technician - Expert in data entry and web research.

Netherlands - Tests: 4

I'm a highly experienced IT support technician and an expert in Data Entry and Web Researching. I have worked for many years in the IT field, I'm highly motivated and my goal is to always give my best to provide a high-quality service. I'm also an experienced translator offering a wide range of services(editing text, translating any text,book, or website content from English to Greek and vice versa, subtitling).

$11.00 /hr
3,689 hours

Vafran Ahamed

Vafran Ahamed Agency Contractor

Network & Security Consultant + Engineer

Sri Lanka - Tests: 3

Determination is the key of Success. I'm having more than 7 years of experience in Data Network and IT Security. I'm CCNP certified Infrastructure Engineer working in a Enterprise NOC team. My Primary roles are - Network Planning/Designing & Implementation, Problem Management, Incident Management, ITIL Best Practices, Network Platform: Switching & Routing, ASA Configuration,RIP, EIGRP, OSPF, BGP, ACLs, Frame-Relay, VPN, WLAN, VLANs, STP, Inter VLAN routing, HSRP, GLBP, Network troubleshooting, Server Platform: Windows 2008 & 2012 Server, SharePoint Administration,Active Directory, TMG, MS Exchange Server, Hyper-V server, Print and File Servers, GPMC, DNS, DHCP, IIS, FTP, MS Office, Microsoft Visio and others. Secondary Roles are- Web Designing & Developing: Logo designing, word press,Joomla, Web Hosting, PHP Cloud Computing, Virtualization, VMware Technologies, Citrix

Associated with: VirtualGems

$20.00 /hr
23 hours

Lebanon Raingam

Lebanon Raingam Agency Contractor

Graphic Designer, Ebook formatting, Book Covers, Book Layout

India - Tests: 9 - Portfolio: 7

I am a hard-working, loyal and dedicated individual who has a great deal of drive and ambition. Although I have extensive experience in the Graphic Design especially Book Designing/layout and eBook Conversion, I love to learn and am always up for a challenge. I get along very well with others and also work very well on my own. I am seeking projects where I can continue to strengthen my skills and excel while giving my best to an employer. After working as a Freelancer for more than 5 years, now I've learnt and mastered most of them: How to format ebooks for Smashwords in Word doc | How to format ebooks in InDesign for Smashwords ePub version | How to format ebooks for Kindle in Word | How to format ebooks for Kindle (Mobi) in InDesign | How to format books for Print like Createspace, Lightningsource, etc.. in MS-word or in InDesign. | How to format ebooks in InDesign for iTunes | How to format ebooks and convert them into ePubs for different platforms like iTunes, Nook, etc... I've improved a lot in Designing Magazine pages and Covers. Most importantly, I've designed more than 500 Kindle Covers and over 50 Createspace Covers besides several LS and Smashwords covers and I'm still enjoying formatting, creating, converting and designing ebooks, books, magazines, book covers, etc...

Associated with: The Raingam Enterprises

98% Job Success
$16.67 /hr
9 hours

Vladan Simic

Vladan Simic

System Engineer - MCSE, Desktop Support

Serbia - Tests: 8 - Portfolio: 10

As a Microsoft Certified Systems Engineer, I provide IT administration and support. I'm experienced in troubleshooting common Windows problems, drivers, network issues, virus and malware removal, printers etc.

Groups: Microsoft Certified Professionals

100% Job Success
$15.56 /hr
7,820 hours