Customer Support, Writer, Admin Work, Zendesk etc.
Last active: 13 hours ago
UPWORK TOP RATED, 100% JOB SUCCESS, 4.99 STAR FEEDBACK, 9,500+ HOURS WORKED, 38 JOBS!
"Exceeding Your Expectations Always!" Feedback ratings are above average to
perfect. I work professionally and give excellent comments and suggestions to my employer. Okay, here's what I can do and have worked with:
- Email, Phone, and Chat
- Problem Solver
- Logical, quick thinker
- Daily, weekly, monthly reports that includes customers' details and concerns.
- Tally those up to see which concern most customers contact you about.
- Research and test drive tools/platforms and give you a detailed feedback to know whether or not the tool is useful for your business.
- Can train and create study materials for new hires.
- and all that good stuff.
Filipino / Tagalog
FAST LEARNER AND DEDICATED
Not all businesses are the same. I might have had YEARS of experience in this industry (custmer service) but I'm not arrogant. I'm willing to be taught, adjust, and learn.
Call me "Gem". My real name is kind of a mouthful :) Ah don't be intimidated of the rate. That's always negotiable. Talk to me about it.