Get Your Online Help Project Started Today!

Hire an online help consultant today to set up helpdesk, tech support and other support systems. These experienced service professionals can provide technical support for your customers, set up question and answer (Q&A) boards, manage support forums and answer questions in real time using live chat software.

Online help refers to any procedural, topic oriented, reference or support information provided over the Internet to help people use software, products or services. Online help may be implemented statically through Q&A forums, frequently asked question (FAQ) boards, or by using help authoring tools that provide troubleshooting databases or context-sensitive help to users. On Upwork, the world’s largest online workplace, you’ll find online help freelancers who can help businesses and professionals around the world offer quality support and customer service.

Browse Online Help job posts for project examples or post your job on Upwork for free!

Online Help Job Cost Overview

Typical total cost of Upwork Online Help projects based on completed and fixed-price jobs.

Upwork Online Help Jobs Completed Quarterly

On average, 20 Online Help projects are completed every quarter on Upwork.

20

Time to Complete Upwork Online Help Jobs

Time needed to complete a Online Help project on Upwork.

Average Online Help Freelancer Feedback Score

Online Help Upwork freelancers typically receive a client rating of 4.70.

4.70
Last updated: September 1, 2015

Popular Online Help Searches

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  1. Michelle S.

    Michelle S.

    Experienced Virtual Assistant but New to Upwork

    United States - Tests: 1

    I am an online jack of all trades- I can help with your online tasks. If you need a creative solution or quick turn-around, I am happy to help! Research, travel, databases-managing your inbox, basic transcription and editing, you name it- I can find a way to do it.

    $16.00 /hr
    1 hours
    4.87
  2. Angel T.

    Angel T.

    Junior Web Developer and Designer / Internet researcher / Game tester

    Macedonia - Tests: 3 - Portfolio: 4

    Hello everyone. I'm web developer and designer with junior experience. I'm also data-entry specialist with decent e-commerce experience. My skills: - HTML - CSS - JavaScript - jQuery - PHP - Wordpress/WooCommerce Graphic design skills: - Logo/Banner design - Business cards - Brochure design I'm a passionate gamer, so testing your games would be my pleasure. I prefer to work both, part and full time. Thank you.

    $6.67 /hr
    214 hours
    5.00
  3. Aidyl Rose Saulo

    Aidyl Rose Saulo

    Experienced Customer Service Representative/ Online ESL Teacher

    Philippines - Tests: 2

    • Good communicator • Proficient in MS Office Applications and Internet Operation • Result oriented, organized and requires minimal supervision • Adept in building good rapport with company management and customers • Flexible and learns fast in acquiring skills necessary for the job • Punctual • Delivers business strategies while developing a motivated and high performing team

    $6.00 /hr
    1,844 hours
    5.00
  4. Bernadette Mckoy

    Bernadette Mckoy

    Mrs.

    Belize - Tests: 2

    Working over 11 years in the administrative pool, I am well experienced and qualified in administrative duties. I have excellent typing skills. My aim is always to offer professional service. I am willing to put in as much hours as needed to get my job done. I am internet capable,and familiar with softwares like: Microsoft Word, Excel, Publisher, Coreldraw, Adobe Photoshop, Pagemaker etc... Hire me, you will have no regrets.

    $3.33 /hr
    137 hours
    4.96
  5. Dominique D.

    Dominique D.

    e-Commerce / SaaS Email and Chat Support

    Philippines - Tests: 10 - Portfolio: 15

    I am looking for a long term job in a Company / Client where I can continue and grow as a Freelancer. Well versed in Customer Service and Help Desk function for 5 years. Team Leader in the Largest Telecommunications in Australia for 2 years. Adaptive to various task. Any task that I am unfamiliar with, willingness to learn is one of my traits. Punctual , Reliable, and can Work Independently are my strongest point.

    $11.11 /hr
    1,398 hours
    4.98
  6. Jason L.

    Jason L.

    Social Media and Internet Enthusiast

    United States - Tests: 4 - Portfolio: 3

    I am an incredibly efficient, reliable and hard-working employee. With vast knowledge of the social media universe, and the internet. My time management skills are unmatched and I am very detail-oriented. I have experience in developing and executing social media campaigns of all sizes and businesses. I am fluent in both English and Spanish, which helps in servicing my clients from different backgrounds, It's my role to analyze, study, and develop your campaign. I will always add my experiences and knowledge in helping in the development of your campaign, in the execution, and to the success of your business. Most of my clients are very new to the Digital Media World. I am very patient and understanding.

    $12.00 /hr
    11 hours
    5.00
  7. Ricky P.

    Ricky P.

    Client Relations Manager / Technical Consultant

    Philippines - Tests: 8 - Portfolio: 3

    To strive for excellence and help company realize and reach it’s extreme growth potential at its finest. Of more than 12 years of experience in the business processing outsource and administrative support which makes me a wizard in this business! I have established track record of helping companies yield more businesses and diversify it’s way of doing business! I give you satisfying results, NOT reasons. Hiring me will surely be the next great leap that your company will take!

    Groups: Pro Customer Service

    $15.00 /hr
    9,810 hours
    4.99
  8. ATTA UL MUSAWAR

    ATTA UL MUSAWAR

    Expert in Bootstrap, Wordpress, Magento, PHP

    Pakistan - Tests: 7 - Portfolio: 8

    My core Skills are: HTML5, CSS3, PHP & Mysql, Wordpress, Magento, Bootstrap, Commerce Sites/Sores, Paypal Payment Gateway, OpenCart. I can develop any type of website in Just a Weak or a Day. *NOW 40+ HRS/Week* Reasons to hire me: * I have great communication skills (unlike most really talented developers) * I am available at least 8 hours of daytime (whatever your timezone is) * I've been developing for 5 years. There is virtually nothing I can't do. * I work multiple times faster than most developers on oDesk (I've checked), which makes me actually a money saver, even with my rate. Generally I make your life easy.

    $12.00 /hr
    347 hours
    4.88