Online Help Providers

Get Your Online Help Project Started Today!

Hire an online help consultant today to set up helpdesk, tech support and other support systems. These experienced service professionals can provide technical support for your customers, set up question and answer (Q&A) boards, manage support forums and answer questions in real time using live chat software.

Online help refers to any procedural, topic oriented, reference or support information provided over the Internet to help people use software, products or services. Online help may be implemented statically through Q&A forums, frequently asked question (FAQ) boards, or by using help authoring tools that provide troubleshooting databases or context-sensitive help to users. On Upwork, the world’s largest online workplace, you’ll find online help freelancers who can help businesses and professionals around the world offer quality support and customer service.

Browse Online Help job posts for project examples or post your job on Upwork for free!

Online Help Job Cost Overview

Typical total cost of Upwork Online Help projects based on completed and fixed-price jobs.

Upwork Online Help Jobs Completed Quarterly

On average, 38 Online Help projects are completed every quarter on Upwork.

38

Time to Complete Upwork Online Help Jobs

Time needed to complete a Online Help project on Upwork.

Average Online Help Freelancer Feedback Score

Online Help Upwork freelancers typically receive a client rating of 4.70.

4.70
Last updated: May 1, 2015

Popular Online Help Searches

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  1. Maria Medina

    Maria Medina

    Translator (English to Spanish and viceversa) - Editing, Proofreading

    Venezuela - Last active: 1 day ago - Tests: 19 - Portfolio: 3

    Bilingual (English and Spanish) with solid experience in various support roles with International Companies, transcribing, translating and proofreading. As a Translator, I have experience assisting clients with writing, editing, proofreading, and formatting. I am an efficient and thorough translator because I enjoy the process and have excellent technical language skills (technical documentation, manuals, and software for engineering, medical and technology companies). If the examples of my work on my portfolio, past works on oDesk and client reviews/feedback are not enough for you to assess my professional abilities, I can provide a small sample from the project you are hiring for in order to show you what I am capable of delivering. My high feedback score is a great indication of how seriously I take my commitment to each and every project. I have years of experience and I always take great pride in producing quality translations. I am reliable and dependable, I never abandon projects and I meet all of my deadlines. I also prefer to complete my work sooner rather than later, and I usually do so before the deadline if at all possible. I am looking to expand my experience to other areas of translating, and I would love to be given a chance to work with you!

    $15.00 /hr
    695 hours
    4.97
  2. Demetrece W.

    Demetrece W.

    Paralegal-Writer-Researcher

    United States - Last active: 15 days ago - Tests: 7 - Portfolio: 4

    While working within the legal environment I have managed projects, paralegals, and departments. Other experience includes working on mass litigation cases involving hundreds of clients as well as assisting the solo attorney grow their practice. In addition to managing cases and law offices, I have assisted in the training of first and second year lawyers in the practice of law. My writing experience consist of drafting legal pleadings ranging from complaints, trial briefs, appeals briefs, agreements, and other various and routine legal documents within the law office/department. These writings were utilized in bankruptcy, civil, criminal, administrative, governmental agency, and corporate law areas. Additional writing experience includes writing self-help legal articles in the areas of bankruptcy, civil, family, worker's comp, and tax law. My experience also includes working with individuals in preparing legal documents to present to the court, with or without an attorney. Additional experience includes document review for pre-litigation and discovery purposes, and legal research using LexisNexis and Westlaw to determine the viability of legal arguments. Once the document review and research was completed, I prepared motions and memorandum for the assigned attorney to review for submission to the respective court, whether federal or state. As a paralegal with such diverse attributes and skills, I can assist any person ranging from a law firm looking to outsource work, to the individual or business owner looking to lower their cost, as well as the solo attorney who needs to contract work to achieve their budgeted goals. For more information visit www.demetrecetheparalegal.com

    $35.00 /hr
    242 hours
    4.66
  3. Yon An

    Yon An

    Mr.

    Cambodia - Last active: 10 days ago - Tests: 4

    As I'm Cambodian, I really want to see the product which is famous on the world has the option that I can switch to Cambodia language. Base on my experiences I localize as Khmer language of the application which is we develop for the clients and doing this localization is base on the feedback from the end users I met.

    Groups: Certified Translation Professionals

    $16.67 /hr
    122 hours
    5.00
  4. Aidyl Rose Saulo

    Aidyl Rose Saulo

    Experienced Customer Service Representative/ Online ESL Teacher

    Philippines - Last active: 16 hours ago - Tests: 2

    • Good communicator • Proficient in MS Office Applications and Internet Operation • Result oriented, organized and requires minimal supervision • Adept in building good rapport with company management and customers • Flexible and learns fast in acquiring skills necessary for the job • Punctual • Delivers business strategies while developing a motivated and high performing team

    $6.00 /hr
    1,270 hours
    5.00
  5. Wessam M.

    Wessam M.

    Freelance Web Developer

    Egypt - Last active: 13 days ago - Tests: 20 - Portfolio: 26

    I am a Web Designer & Developer specializing in Responsive Design, front-end, back-end development, Familiar With : Blog/CMS implementation , Facebook , Youtube , Google Analytics ,eCommerce ,E-marketing , SEO . Over the last 4 years, I have developed a wide range of websites using- √ PHP/PHP5,MYSQL, √ HTML/HTML5, √ CSS/CSS3, √ Javascript, √ jQuery, √ WordPress,Joomla √ Photoshop , √ UI / UX Design √ Twitter Bootstrap √ Responsive Web Design WordPress is my most favorite development area. My Major expertise is- √ WordPress Blog development √ PSD/HTML to WordPress theme development √ WordPress theme customization √ WordPress Plugins/widgets development & customization, √ Making custom post type √ WooCommerce √ Membership My objective is to provide professional services in web development and solution. The Customer Satisfaction is my Primary objective and my Goodwill secondary. Seeking long term successful cooperation with the right employer.

    $15.00 /hr
    83 hours
    5.00
  6. Angel T.

    Angel T.

    Junior Web Developer and Designer / Internet researcher / Game tester

    Macedonia - Last active: 3 days ago - Tests: 3 - Portfolio: 3

    Hello everyone. I'm web developer and designer with junior experience. I'm also data-entry specialist with decent e-commerce experience. My skills: - HTML - CSS - PHP - JavaScript - jQuery - Wordpress/WooCommerce Graphic design skills: - Logo/Banner design - Business cards - Brochure design I'm a passionate gamer, so testing your games would be my pleasure. I prefer to work both, part and full time. Thank you.

    $7.00 /hr
    162 hours
    5.00
  7. Hatim ED-DEHAJ

    Hatim ED-DEHAJ

    ~ Expertise (8yrs) : Design-related + Data-related ~

    Morocco - Last active: 5 days ago - Tests: 66 - Portfolio: 15

    HPoulo.wordpress.com/about/ (My Core Designing Samples) I'm an Experienced freelancer & a fast Learner.. Proven by the score on the tests i take (and update) and 100% 5* clients' feedback. Otherwise, i DON'T BLIND BID.. I do not apply to, or, accept a job invitation if it does not fit my Qualifications! I got hired elsewhere for the past few months and now i'm free again. Hence, i resumed my work on Upwork : " Not only for designing projects ..But, i am very happy to design...i just tempt to start an internet marketing project! ". * Why am i special ? :-: I usually try to propose a very competitive/affordable pricing & i strive to negotiate long-term or even life-time offers; :-: My #1 and key objective is being extremely Detail & Deadline Oriented, to provide a trustworthy work, with accurate/professional Results (that's what " service excellence is a duty " stands for...in my rules); :-: I am on time for my worldwide clients : " I affirm that i have NO ISSUE to work according to all Time Zones & I'm tracking all the world clocks with a specific program ". * What do i use ? :-: MS® Windows (7 Professional Edition 'x64' w/ SP1) :-: Adobe™'s Master Collection (CS6 Mid-Eastern Version 'x64' w/ Support of any Language Fonts) :-: MS® Office (10 Pro Plus) + Other decent programs for peculiar tasks + A Pen & some Papers '^^ → I'm still eager and I am able to do multiple stuff! (feel free ..Browse my Skills)

    $38.89 /hr
    224 hours
    5.00
  8. Celena Foronda

    Celena Foronda

    Human Resources Professional, Technical Recruiter, Resume Writer

    United States - Last active: 17 days ago - Tests: 2

    Seasoned Human Resources & Talent Acquisition professional with 7+ years of experience working in a variety of human resource areas in small to mid-sized companies. Expertise includes managing and implementing nationwide recruiting strategies, utilizing Boolean Searches to identify candidates, and freelance resume writing. Proficient in Microsoft Office Applications including Excel, Word, PowerPoint, Visio, Publisher and Outlook.

    $40.00 /hr
    1 hours
    5.00
  9. Kristi Ceca

    Kristi Ceca

    Certified Albanian/Italian Translator, Proofreader, Transcriber

    Albania - Last active: 13 days ago - Tests: 9 - Portfolio: 2

    Translation of technical and web content from and to Albanian, Italian and English. I have more than 6 years of experience in Translation [web, scientific, market], creative writing, editing and data entry, good skills in all MS Office applications, Adobe Acrobat, Photoshop, InDesign, as well as Joomla CMS. Three principles describe my work style - dedication to the task in hand, determination to learn and fulfill it in the best possible way and self-esteem not allowing me to do things that I cannot. Few samples of my translation are attached along with the resume for your kind consideration as a demonstration of my command over these languages. I have been known for working with minimal directions thereby finishing assigned projects well before time deadlines without fail. My clients are my top priority, and their satisfaction is what drives me. I am versatile and can adapt quickly to any guidelines, demands, technologies, etc. Quality work at a fair price. I look forward to helping you reach your translation goals!

    $10.00 /hr
    0 hours
    4.99
  10. George Eid

    George Eid Agency Contractor

    Appointment setter

    Philippines - Last active: 16 hours ago - Tests: 6

    I have an unwavering commitment to hard work, with the ability to build productive relationships, resolve complex issues and win customer loyalty. Strategic-relationship/partnership-building skills: listening attentively, solving problems creatively.. I am an organized, self-motivated, and a resourceful individual who is always willing to take on a new challenge. I communicate at all levels, thus ensuring good teamwork as well as being able to work independently and under pressure. I regard this as a valuable..

    Associated with: 4M'S B-SOLUTIONS

    $13.33 /hr
    3,024 hours
    4.99